Marketing Services Manager

📌 Core Information

🔹 Job Title: Marketing Services Manager

🔹 Company: Raising Cane's

🔹 Location: Plano, TX

🔹 Job Type: Full-Time

🔹 Category: Marketing

🔹 Date Posted: June 26, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Managing end-to-end workflow of creative projects
• Collaborating with various departments to align on creative needs
• Ensuring projects are accurate, on-brand, and delivered on time
• Providing strategic direction to internal and external creative teams
• Improving creative development processes

ASSUMPTION: This role requires strong project management, communication, and organizational skills to juggle multiple projects and stakeholders effectively.

📋 Key Responsibilities

✅ Manage the end-to-end workflow of creative projects, including timelines, budgets, and communication

✅ Support creative development across various media types, including print, digital, and broadcast

✅ Collaborate with departments across Brand, RSO, and Operations to ensure alignment and execution of creative needs

✅ Provide strategic direction and support to internal and external creative teams

✅ Ensure projects follow the defined approval process

✅ Deliver project status updates to the internal team and key stakeholders

✅ Maintain accurate workload reports and flag team bandwidth or timeline concerns

✅ Coordinate production handoffs and vendor routing for approved creative

✅ Identify and recommend improvements to creative development processes

ASSUMPTION: This role may require occasional overtime or weekend work to meet project deadlines, especially during peak periods.

🎯 Required Qualifications

Education: Bachelor's degree in marketing, advertising, or related field

Experience: 5+ years in account management or advertising agency settings

Required Skills:

• Proven experience in account management or advertising agency settings
• Strong time management, project management, and organizational skills
• Baseline understanding of marketing, creative, and design workflows
• Experience collaborating with graphic designers and production teams
• Experience with digital creative development for websites and apps

Preferred Skills:

• Experience within the QSR (Quick Service Restaurant) industry

ASSUMPTION: Candidates with experience in the QSR industry may have a better understanding of the company's brand and target audience.

💰 Compensation & Benefits

Salary Range: $70,000 - $90,000 per year (based on industry standards for a Marketing Services Manager with 5-10 years of experience in the QSR industry)

Benefits:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (vacation, sick, and holidays)
• Employee discounts on meals
• Opportunities for career growth and advancement

Working Hours: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM, with flexibility to work additional hours as needed

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Raising Cane's operates in the quick-service restaurant (QSR) industry, focusing on chicken finger meals.

Company Size: Raising Cane's has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and advancement.

Founded: Raising Cane's was founded in 1996 in Baton Rouge, Louisiana, and has since expanded to over 500 locations across the United States.

Company Description:

• Raising Cane's is known for its ONE LOVE® – chicken finger meals
• The company prioritizes its Crew, Customers, Communities, and Company Culture
• Raising Cane's is focused on growth and aims to become one of the top 10 restaurant companies in the United States

Company Specialties:

• Chicken finger meals
• Customer service
• Community involvement

Company Website: raisingcanes.com

ASSUMPTION: Raising Cane's is a rapidly growing company with a strong focus on its brand and customer experience.

📊 Role Analysis

Career Level: This role is at the mid-career level, requiring 5+ years of experience in account management or advertising agency settings.

Reporting Structure: The Marketing Services Manager reports to the Creative Services Director and works cross-functionally with various departments, including Brand, RSO, and Operations.

Work Arrangement: This role is on-site, with the possibility of occasional remote work for specific projects or tasks.

Growth Opportunities:

• Advancement within the Creative Services Department
• Expansion into other marketing or management roles within the company
• Potential relocation to other Raising Cane's locations as the company continues to grow

ASSUMPTION: Strong performance in this role may lead to opportunities for career advancement within the company.

🌍 Location & Work Environment

Office Type: Corporate office environment

Office Location(s): Plano, TX

Geographic Context:

• Plano is a suburb of Dallas, Texas
• The area offers a mix of urban and suburban living with various amenities
• Plano is known for its high quality of life and strong job market

Work Schedule: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM, with flexibility to work additional hours as needed

ASSUMPTION: The work schedule may vary depending on project deadlines and team needs.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the HR department
• In-person or video interview with the hiring manager
• Final interview with key stakeholders

Key Assessment Areas:

• Project management skills
• Communication and collaboration abilities
• Understanding of marketing and creative workflows
• Alignment with Raising Cane's brand and values

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills
• Prepare examples of your project management and creative development experience
• Research Raising Cane's brand, values, and company culture to demonstrate your fit

ATS Keywords: Account Management, Advertising, Project Management, Time Management, Organizational Skills, Creative Development, Collaboration, Communication, Budget Management, Brand Alignment, Digital Development, Production Coordination, Approval Process, Workflow Management, Vendor Routing, Process Improvement

ASSUMPTION: The application process may take several weeks, depending on the number of applicants and the hiring team's availability.

🛠️ Tools & Technologies

• Project management software (e.g., Asana, Trello, or Jira)
• Design software (e.g., Adobe Creative Suite, Sketch, or Figma)
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Google Workspace (Gmail, Google Drive, Google Docs)

ASSUMPTION: The specific tools and technologies used may vary depending on the team's preferences and the projects at hand.

👔 Cultural Fit Considerations

Company Values:

• One Love
• Customer Obsessed
• Integrity
• Humility
• Growth Mindset

Work Style:

• Collaborative
• Results-driven
• Adaptable
• Detail-oriented
• Strong communication skills

Self-Assessment Questions:

• Do I align with Raising Cane's company values?
• Am I comfortable working in a fast-paced, collaborative environment?
• Do I have strong project management and communication skills?

ASSUMPTION: Candidates who demonstrate a strong fit with Raising Cane's company values and work style will be more likely to succeed in this role.

⚠️ Potential Challenges

• Managing multiple projects and deadlines simultaneously
• Collaborating with various departments and stakeholders
• Ensuring projects remain on-brand and meet Raising Cane's quality standards
• Occasional overtime or weekend work to meet project deadlines

ASSUMPTION: Strong project management, communication, and organizational skills will be essential to overcome these challenges.

📈 Similar Roles Comparison

• This role is similar to an Account Manager or Project Manager in an advertising agency, but with a focus on in-house creative services for a specific brand
• Unlike agency roles, this position is focused on a single brand and may have less exposure to diverse clients and industries
• Career progression may involve moving into other marketing or management roles within the company, rather than advancing within the creative services department

ASSUMPTION: Candidates with experience in advertising agencies may find the transition to an in-house role challenging, but ultimately rewarding.

📝 Sample Projects

• Managing the creative development and production of a national advertising campaign
• Collaborating with the operations team to create in-store marketing materials
• Working with the brand team to develop and implement a new visual identity system

ASSUMPTION: The specific projects assigned may vary depending on the company's current initiatives and marketing needs.

❓ Key Questions to Ask During Interview

• How does this role fit into the overall marketing strategy for Raising Cane's?
• What are the key priorities for this role in the first 90 days?
• How does the creative services department collaborate with other departments, such as brand and operations?
• What opportunities are there for professional development and growth within the company?
• How does Raising Cane's support work-life balance for its employees?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and helps you make an informed decision about the opportunity.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills
• Prepare examples of your project management and creative development experience
• Research Raising Cane's brand, values, and company culture to demonstrate your fit
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.