📌 Core Information
🔹 Job Title: Marketing Services Manager
🔹 Company: Raising Cane's
🔹 Location: Plano, Texas, United States
🔹 Job Type: Full-time
🔹 Category: Marketing
🔹 Date Posted: June 26, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing end-to-end workflow of creative projects
- Supporting creative development across various media types
- Collaborating with departments across Brand, RSO, and Operations
- Ensuring projects follow the defined approval process
ASSUMPTION: This role requires strong project management and communication skills to coordinate multiple projects and stakeholders effectively.
📋 Key Responsibilities
✅ Manage the end-to-end workflow of creative projects, including timelines, budgets, and communication
✅ Support creative development across print/POP, apparel, digital, packaging, signage, and traditional media
✅ Collaborate with departments across Brand, RSO, and Operations to ensure alignment and execution of creative needs
✅ Communicate with requesters to ensure all necessary project information is provided
✅ Provide strategic direction and support to internal and external creative teams
✅ Ensure projects follow the defined approval process
✅ Deliver project status updates to the internal team and key stakeholders
✅ Maintain accurate workload reports and flag team bandwidth or timeline concerns
✅ Coordinate production handoffs and vendor routing for approved creative
✅ Identify and recommend improvements to creative development processes
ASSUMPTION: This role requires a high level of organization and attention to detail to manage multiple projects and ensure brand consistency.
🎯 Required Qualifications
Education: Bachelor's degree in marketing, advertising, or related field
Experience: 5+ years in account management or advertising agency settings
Required Skills:
- Baseline understanding of marketing, creative, and design workflows
- Experience collaborating with graphic designers and production teams
- Experience with digital creative development for websites and apps
- Strong time management, project management, and organizational skills
Preferred Skills:
- Experience within the QSR industry
ASSUMPTION: While experience in the QSR industry is preferred, candidates from other industries with strong transferable skills are encouraged to apply.
💰 Compensation & Benefits
Salary Range: $70,000 - $90,000 per year (Based on industry standards for a Marketing Services Manager with 5-10 years of experience in Texas)
Benefits:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee discounts on meals
- Opportunities for career growth and advancement
Working Hours: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM, with some flexibility for project demands
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Raising Cane's operates in the quick-service restaurant (QSR) industry, specializing in chicken finger meals.
Company Size: Raising Cane's has 10,001+ employees, making it a large company with ample opportunities for career growth and advancement.
Founded: Raising Cane's was founded in 1996 in Baton Rouge, Louisiana, and has since expanded to over 800 restaurants in 41 states.
Company Description:
- Raising Cane's is known for its unique business model and customer satisfaction
- The company has a strong focus on its "ONE LOVE®"—craveable chicken finger meals
- Raising Cane's is committed to active community involvement
Company Specialties:
- Chicken Fingers
- Customer Service
- Quick Service Restaurant
- Casual Dining
Company Website: http://www.RaisingCanes.com
ASSUMPTION: Raising Cane's is a well-established company with a strong brand and a focus on growth and expansion.
📊 Role Analysis
Career Level: This role is at the mid-level management career stage, with opportunities for growth and advancement within the company.
Reporting Structure: The Marketing Services Manager reports directly to the Creative Services Director and works cross-functionally with various departments.
Work Arrangement: This role is on-site, with the primary office location in Plano, Texas. Some flexibility may be available for remote work, depending on project demands.
Growth Opportunities:
- Advancement to a senior-level marketing role within the company
- Expansion of responsibilities as the company continues to grow and expand
- Opportunities to work on high-impact projects and initiatives
ASSUMPTION: With the company's focus on growth and expansion, there are ample opportunities for career advancement and professional development.
🌍 Location & Work Environment
Office Type: Corporate office environment with a casual, fast-paced atmosphere
Office Location(s): Plano, Texas, with additional offices in Baton Rouge, Louisiana
Geographic Context:
- Plano, Texas, is part of the Dallas-Fort Worth metropolitan area
- The area offers a mix of urban and suburban living, with a variety of cultural and recreational opportunities
- Plano is known for its high quality of life and strong job market
Work Schedule: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM, with some flexibility for project demands
ASSUMPTION: The work environment at Raising Cane's is fast-paced and dynamic, with a strong focus on collaboration and teamwork.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with the HR department
- In-person or virtual interview with the Creative Services Director and other team members
- Final interview with the Vice President of Marketing
Key Assessment Areas:
- Project management skills and experience
- Understanding of marketing, creative, and design workflows
- Ability to collaborate effectively with various departments and stakeholders
- Problem-solving and process improvement skills
Application Tips:
- Highlight relevant experience and skills in your resume, focusing on project management, creative development, and collaboration
- Prepare examples of your experience managing creative projects and ensuring brand consistency
- Demonstrate your understanding of Raising Cane's brand and values in your cover letter
ATS Keywords: Account Management, Advertising, Project Management, Creative Development, Collaboration, Communication, Time Management, Organizational Skills, Digital Creative Development, Graphic Design, Production, Brand Alignment, Budget Management, Approval Process, Vendor Routing, Process Improvement
ASSUMPTION: The application process at Raising Cane's is designed to assess candidates' skills and fit for the role, with a focus on project management and collaboration.
🛠️ Tools & Technologies
- Project management software (e.g., Asana, Trello, or Jira)
- Design software (e.g., Adobe Creative Suite, Sketch, or Figma)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Drive, Google Docs)
ASSUMPTION: The specific tools and technologies used may vary depending on the candidate's experience and the team's preferences.
👔 Cultural Fit Considerations
Company Values:
- One Love: Craveable chicken finger meals
- Customer Obsessed: Focus on customer satisfaction and experience
- Integrity: Honesty, transparency, and ethical behavior
- Community Involvement: Active participation in community events and initiatives
Work Style:
- Fast-paced and dynamic environment
- Collaborative and team-oriented culture
- Focus on growth, innovation, and continuous improvement
Self-Assessment Questions:
- Do you have a passion for Raising Cane's chicken finger meals and a commitment to customer satisfaction?
- Are you comfortable working in a fast-paced, collaborative environment?
- Do you have strong project management skills and the ability to manage multiple projects and stakeholders effectively?
ASSUMPTION: Candidates who are passionate about Raising Cane's brand, values, and culture, and who possess strong project management skills, will be well-suited for this role.
⚠️ Potential Challenges
- Managing multiple projects and stakeholders with varying priorities and deadlines
- Ensuring brand consistency across various media types and channels
- Adapting to a fast-paced, dynamic work environment
- Balancing the needs of internal and external creative teams
ASSUMPTION: These challenges can be overcome with strong project management skills, effective communication, and a commitment to continuous improvement.
📈 Similar Roles Comparison
- Marketing Services Manager vs. Marketing Project Manager: Both roles involve managing marketing projects, but the Marketing Services Manager has a broader scope and is responsible for overseeing the end-to-end workflow of creative projects
- Industry-specific context: The QSR industry has unique marketing challenges and opportunities, with a focus on customer experience and brand consistency
- Career path comparison: This role can serve as a stepping stone to senior-level marketing roles within the company
ASSUMPTION: Candidates should consider the specific responsibilities and requirements of this role and how they align with their career goals and interests.
📝 Sample Projects
- Managing the creative development and production of a national advertising campaign
- Collaborating with the operations team to develop and implement in-store marketing materials
- Working with the digital marketing team to create and launch a new website or mobile app
ASSUMPTION: These sample projects illustrate the breadth and depth of responsibilities for this role, which requires a strong understanding of marketing, creative, and design workflows.
❓ Key Questions to Ask During Interview
- Can you describe the typical workflow for a creative project, from initial request to final delivery?
- How does this role collaborate with other departments, such as Brand and Operations?
- What are the most important qualities and skills for success in this role?
- How does Raising Cane's support the growth and development of its employees?
- What are the biggest challenges facing the marketing department, and how can this role help address them?
ASSUMPTION: These questions can help candidates better understand the role, the company culture, and the opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your project management, creative development, and collaboration skills and experience
- Write a cover letter that demonstrates your understanding of Raising Cane's brand and values and your enthusiasm for the role
- Prepare examples of your experience managing creative projects and ensuring brand consistency
- Follow up with the HR department one week after submitting your application to confirm receipt and inquire about next steps
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
