- Job Title: Marketing Services Team Lead
- Company: Stripe
- Location: Bengaluru, Karnataka, India
- Job Type: Full-time, On-site
- Category: Marketing
- Date Posted: July 21, 2025
- Experience Level: 7+ years
- Remote Status: On-site
🚀 Job Overview
Stripe is seeking a Marketing Services Team Lead to join their Stripe Delivery Center (SDC) team in Bengaluru. This role involves overseeing campaign performance, managing a small team, and supporting various marketing operations tasks. Key aspects include:
- Campaign Performance Analysis: Monitor and analyze campaign performance to assess lead quality and persona alignment.
- Team Management: Lead and mentor a small team of MOps & Ad Ops specialists.
- Collaboration: Work closely with regional marketing teams, performance marketing teams, and creative agencies.
- Data-Driven Decision Making: Leverage data to inform future campaigns and improve lead management processes.
ASSUMPTION: This role requires a balance of analytical skills and leadership, with a strong focus on data-driven decision making and team management.
📋 Key Responsibilities
- Campaign Performance Reporting: Oversee campaign performance, analyze insights, and deliver post-campaign summaries.
- Lead Qualification: Evaluate lead qualification processes and inform future campaigns.
- Contact List Management: Audit, clean, and enrich contact lists based on event registration requirements.
- Salesforce Management: Generate reports and dashboards to monitor campaign attribution and sales follow-up effectiveness.
- Lead Flow Monitoring: Identify opportunities for improvement in the lead management process.
- Event Attendee List Generation: Create detailed lead lists for event attendees, ensuring compliance with Stripe’s privacy policy.
- Third-Party Account List Enrichment: Use various data sources to support marketing efforts.
- Campaign Setup: Assist marketing teams in setting up campaigns in Salesforce, including building UTMs for campaign tracking.
- Ad Management: Build and manage ads across platforms such as Meta, LinkedIn, Google, and Bing, overseeing pacing and reporting for ongoing campaigns.
- Data Analysis: Conduct data uploads and pull queries for analysis, leveraging Stripe’s marketing data tables and Google Sheets.
- Quality Assurance: Ensure high-quality standards in all deliverables with careful attention to detail.
ASSUMPTION: This role requires strong attention to detail, excellent organizational skills, and the ability to manage multiple projects effectively.
🎯 Required Qualifications
- Education: Bachelor's degree in Marketing, Business, or a related field (preferred).
- Experience: 7+ years in marketing operations or a related field.
- Marketo Proficiency: 5+ years of experience with Marketo.
- Salesforce Proficiency: Proficiency in Salesforce with experience in reporting and dashboard creation.
- Analytical Skills: Strong analytical skills to interpret data and provide actionable insights.
- Attention to Detail: Excellent attention to detail and organizational skills.
- Collaboration: Collaborative mindset with the ability to manage multiple projects effectively.
- CRM Experience: Familiarity with CRM systems and data management best practices.
- Digital Marketing Knowledge: Knowledge of digital marketing principles and campaign management.
- Paid Channels Experience: Proficiency in paid channels (Meta, LinkedIn, Google, Bing) preferred; relevant certifications are a plus.
- Data Management Skills: Skilled in data management using Excel or Google Sheets; SQL experience is a plus.
- Marketing Technology Experience: Experience with marketing technology and data visualization tools.
- Time Management: Strong time management skills and ability to meet tight deadlines.
- Communication Skills: Excellent communication skills and passion for the latest advertising platform trends and best practices.
💰 Compensation & Benefits
- Salary Range: INR 2,500,000 - 3,500,000 per annum (AI-estimated, based on industry standards for the role, experience level, and location)
- Benefits: Comprehensive health insurance, retirement savings plan, employee stock options, and other perks.
- Working Hours: Full-time, 40 hours per week, with flexible working hours and remote work options available.
ASSUMPTION: The salary range is estimated based on industry standards for a Marketing Services Team Lead role in Bengaluru. Benefits may vary and are subject to change.
📌 Applicant Insights
🔍 Company Context
- Industry: Technology, Information, and Internet
- Company Size: 5,001-10,000 employees
- Founded: 2010
- Company Description: Stripe builds programmable financial services, helping millions of companies accept payments, grow their revenue, and accelerate new business opportunities. Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.
- Company Specialties: Payment processing, financial infrastructure, and developer tools.
📊 Role Analysis
- Career Level: Mid to Senior-level role with team management responsibilities.
- Reporting Structure: This role reports directly to the Marketing Services Manager within the Stripe Delivery Center (SDC).
- Work Arrangement: On-site, full-time, with flexible working hours and remote work options available.
- Growth Opportunities: Potential career growth includes advancing to a Marketing Services Manager role or exploring other leadership opportunities within Stripe's marketing organization.
🌍 Location & Work Environment
- Office Type: Modern, collaborative workspaces with state-of-the-art facilities.
- Office Location: 1-5-8 Jingumae, Tokyo, Shibuya-ku 150-0001, JP (main headquarters)
- Geographic Context: Bengaluru, known for its vibrant tech industry, offers a mix of urban and cultural experiences, with a cost of living that is generally lower than other major Indian cities.
- Work Schedule: Standard office hours with flexible working hours and remote work options available.
💼 Interview & Application Insights
- Typical Process: 1. Phone/Video Screen, 2. Technical Assessment, 3. On-site Interview (or virtual), 4. Final Decision.
- Key Assessment Areas: Analytical skills, attention to detail, team management, and digital marketing knowledge.
- Application Tips:
- Tailor your resume to highlight relevant marketing operations, digital marketing, and campaign management experience.
- Prepare for behavioral questions that focus on your problem-solving skills, team management experience, and ability to work in a dynamic environment.
- Familiarize yourself with Stripe's products and services, and be ready to discuss how your skills and experience align with the role's requirements.
🛠️ Tools & Technologies
- Salesforce
- Marketo
- Google Sheets
- SQL (optional)
- Paid advertising platforms (Meta, LinkedIn, Google, Bing)
- Marketing technology and data visualization tools
👔 Cultural Fit Considerations
- Company Values: Users first, global perspective, long-term impact, and act with integrity.
- Work Style: Collaborative, data-driven, and focused on delivering high-quality results.
- Self-Assessment Questions:
- How do you ensure high-quality standards in your work, especially when managing multiple projects?
- Can you provide an example of a time when you used data to inform a marketing decision or improve a process?
- How do you approach managing a team in a dynamic, complex environment?
⚠️ Potential Challenges
- Role-Specific: Balancing the demands of campaign performance analysis, team management, and supporting various marketing operations tasks.
- Company-Specific: Working in a fast-paced, rapidly growing environment that requires adaptability and continuous learning.
- Work Arrangement-Specific: On-site role may require occasional travel to other Stripe offices or client locations.
- Location-Specific: Bengaluru's traffic congestion may impact daily commute times.
📈 Similar Roles Comparison
- Role Differences: This role focuses on marketing services and operations, while related positions may focus more on demand generation, campaign execution, or marketing strategy.
- Industry-Specific: Stripe's unique business model and global presence offer opportunities not typically found in traditional marketing roles.
- Career Path Comparison: This role provides a pathway to marketing management or leadership positions within Stripe's marketing organization.
📝 Sample Projects
- Role-Specific: Analyze campaign performance data to identify trends and optimize future campaigns.
- Industry-Specific: Collaborate with regional marketing teams to develop and execute targeted campaigns for specific markets or customer segments.
- Responsibility-Specific: Create detailed lead lists for event attendees, ensuring compliance with Stripe's privacy policy and data management best practices.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role collaborate with other marketing teams and stakeholders within Stripe?
- What are the most significant challenges facing the marketing services team currently, and how can this role address them?
- How does Stripe support the professional development and growth of its marketing team members?
📌 Next Steps for Applicants
To apply for this position:
1. Submit your application through the [Stripe Careers portal](https://stripe.com/jobs).
2. Customize your resume to highlight relevant marketing operations, digital marketing, and campaign management experience.
3. Prepare a cover letter that explains your interest in the role and how your skills and experience align with the job requirements.
4. If applicable, prepare examples or a portfolio showcasing your marketing operations and campaign management work.
5. Follow up with Stripe's HR team one week after submitting your application to confirm receipt and inquire about next steps.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
