📌 Core Information
🔹 Job Title: Marketing Social Communications Professional
🔹 Company: Amdocs
🔹 Location: Guadalajara, Jalisco, Mexico
🔹 Job Type: Full-Time
🔹 Category: Marketing & Communications
🔹 Date Posted: May 7, 2025
🔹 Experience Level: Mid-Senior level (5+ years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Developing and executing social corporate strategies across various channels
- Communicating strategic messages to meet business needs internally and externally
- Leading innovative initiatives to attract and engage audiences
- Managing relationships with partners and sharing industry news internally
ASSUMPTION: This role requires a strong understanding of social media platforms, communication strategies, and stakeholder management. It is ideal for a creative and strategic thinker with excellent writing skills.
📋 Key Responsibilities
✅ Build and execute social corporate strategies across channels
✅ Communicate strategic messages to meet business needs internally and externally
✅ Lead innovative means to attract and engage audience, such as new PR and AR initiatives, new types of collateral, and innovative campaigns
✅ Promote thought leadership to position the company and key representatives as industry specialists
✅ Build and manage partners relationship by providing consultation services and useful input and planning
✅ Supervise and share industry news with relevant internal audiences to both educate and cultivate engagement
✅ Capability to work on relevant platforms and vendors, internally and externally such as PR or creative agencies, subcontractors and social media
ASSUMPTION: The role involves a mix of strategic planning, creative execution, and stakeholder management. Strong project management skills are essential to balance multiple tasks and meet deadlines.
🎯 Required Qualifications
Education: Bachelor’s degree or equivalent professional experience in marketing, PR, communications, or a related field
Experience: 5+ years of proven experience in a relevant field
Required Skills:
- Excellent writing ability with the capacity to clearly communicate messages
- Experience establishing good working relationships across cultures and organizations in a matrix environment
- Demonstrated capability of prioritizing multiple tasks effectively
- Delivers excellent, timely results and generates clearly expressed reports of those results
- Experience in the execution of processes, with the ability to work collaboratively with multiple partners in a matrix environment
- Demonstrate the capacity to quickly learn and understand the business as required per position
- Experience working with vendors (such as PR vendors) and platforms (such as social media platforms)
- Managerial skills to lead and motivate a team, ensuring alignment with organizational goals
- Community management experience, including engaging with and growing online communities
- Budget management skills to plan, monitor, and report on marketing expenditures
- C-level communications support, including preparing reports and presentations for senior executives
Preferred Skills:
- Fluency in Spanish and English
- Experience working in a global organization
- Knowledge of the telecommunications industry
ASSUMPTION: The ideal candidate will have a strong background in marketing, communications, or a related field, with a proven track record of success in a similar role. Familiarity with the telecommunications industry is a plus.
💰 Compensation & Benefits
Salary Range: MXN 120,000 - 180,000 per month (based on industry standards for a mid-senior level marketing role in Guadalajara)
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off
- Sick Time
- Parental Leave
Working Hours: Full-time (40 hours per week), with flexibility for remote work as needed
ASSUMPTION: The salary range is estimated based on industry standards for a mid-senior level marketing role in Guadalajara. Actual compensation may vary based on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development (specifically, Amdocs focuses on software solutions for the telecommunications industry)
Company Size: 10,001+ employees (global presence with a large employee base)
Founded: 1988 (headquartered in Chesterfield, Missouri, USA)
Company Description:
- Amdocs helps those who build the future to make it amazing by unlocking their customers’ innovative potential
- Provides software products and services to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations
- Listed on the NASDAQ Global Select Market with revenue of $4.58 billion in fiscal 2022
Company Specialties:
- Customer experience
- BSS (Business Support Systems)
- OSS (Operations Support Systems)
- CRM (Customer Relationship Management)
- Network planning, optimization, and control
- Outsourcing
- Digital services
- Customer management
- Ordering
- Big data analytics
- Network functions virtualization
- Mobile financial services
- Managed services
Company Website: www.amdocs.com
ASSUMPTION: Amdocs is a large, global company with a strong presence in the telecommunications industry. They offer a wide range of benefits and opportunities for professional growth.
📊 Role Analysis
Career Level: Mid-Senior level (5+ years of experience)
Reporting Structure: This role reports directly to the Head of Corporate Communications or a similar position
Work Arrangement: On-site with flexibility for remote work as needed
Growth Opportunities:
- Potential to grow into a leadership role within the communications department
- Opportunities to work on high-visibility projects and collaborate with senior executives
- Chance to gain experience in a global organization and work with diverse teams
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to take on more responsibility and advance within the organization.
🌍 Location & Work Environment
Office Type: Corporate office with a collaborative work environment
Office Location(s): Guadalajara, Jalisco, Mexico
Geographic Context:
- Guadalajara is the second-largest city in Mexico and the capital of the state of Jalisco
- Known for its rich history, vibrant culture, and growing tech industry
- Offers a moderate cost of living and a pleasant climate year-round
Work Schedule: Full-time (40 hours per week), with flexibility for remote work as needed
ASSUMPTION: Guadalajara offers a dynamic work environment with a mix of historic and modern attractions, making it an appealing location for professionals.
💼 Interview & Application Insights
Typical Process:
- Online application review
- Phone or video screening
- On-site or virtual interview with the hiring manager
- Final interview with key stakeholders
- Background check and offer
Key Assessment Areas:
- Communication skills (written and verbal)
- Strategic thinking and planning
- Creativity and innovation
- Stakeholder management
- Project management skills
- Industry knowledge (telecommunications)
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Demonstrate your understanding of Amdocs' mission and values in your application materials
- Prepare examples of your past work that showcase your communication skills, strategic thinking, and creativity
- Research the telecommunications industry and Amdocs' role within it to show your enthusiasm and preparation
ATS Keywords: Marketing, Communications, Social Media, Strategy, Planning, Stakeholder Management, Project Management, Telecommunications, BSS, OSS, CRM
ASSUMPTION: The application process for this role is competitive, so it's essential to tailor your application materials and prepare thoroughly for interviews.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Social media platforms (Twitter, LinkedIn, Facebook, Instagram, etc.)
- Project management tools (Asana, Trello, Jira, etc.)
- PR and communications tools (Cision, Muck Rack, etc.)
- CRM software (Salesforce, HubSpot, etc.)
ASSUMPTION: Familiarity with relevant tools and technologies is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Customer Success
- Innovation
- Quality
- Integrity
- Teamwork
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Results-driven and accountable
- Adaptable and open to change
Self-Assessment Questions:
- How do you align with Amdocs' value of Innovation, and can you provide an example of a time when you demonstrated this value?
- How do you handle working in a fast-paced, dynamic environment, and can you share an example of a time when you thrived in such a setting?
- How do you ensure the quality of your work, and can you describe a process you use to maintain high standards?
ASSUMPTION: Amdocs values a strong cultural fit, so it's essential to demonstrate alignment with their core values and work style.
⚠️ Potential Challenges
- Managing multiple tasks and deadlines in a fast-paced environment
- Working with diverse stakeholders and managing their expectations
- Keeping up with industry trends and rapidly evolving technologies
- Adapting to changes in priorities and work arrangements
ASSUMPTION: This role presents unique challenges that require strong project management skills, adaptability, and the ability to thrive in a dynamic work environment.
📈 Similar Roles Comparison
- This role differs from related positions in its focus on social communications and thought leadership within the telecommunications industry
- Industry-specific context: Amdocs' focus on software solutions for the telecommunications industry sets this role apart from similar positions in other industries
- Career path comparison: This role offers growth potential into leadership positions within the communications department or related fields
ASSUMPTION: Understanding the unique aspects of this role and its industry context is crucial for success in the application process.
📝 Sample Projects
- Developing and executing a social media campaign to launch a new product or service
- Creating thought leadership content (blogs, articles, whitepapers) to position the company and its executives as industry experts
- Managing a crisis communication situation, such as a data breach or service outage
ASSUMPTION: Familiarity with relevant project examples and the ability to discuss them in an interview setting are essential for success in this role.
❓ Key Questions to Ask During Interview
- What are the biggest challenges facing the communications department currently, and how can this role help address them?
- How does this role collaborate with other departments, such as product, sales, and customer success?
- What are the key priorities for this role in the first 90 days?
- How does Amdocs support the professional growth and development of its employees?
- What are the most important qualities and skills for success in this role, according to the hiring manager?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and helps you better understand the company and its culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare examples of your past work that showcase your communication skills, strategic thinking, and creativity
- Research the telecommunications industry and Amdocs' role within it to show your enthusiasm and preparation
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
