First Lady logo

Marketing Specialist

First Lady
Full-time
On-site
Chicago, Illinois, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing Specialist

πŸ”Ή Company: First Lady Cruises

πŸ”Ή Location: Chicago, IL

πŸ”Ή Job Type: Full-Time, Hybrid (3 days on-site per week)

πŸ”Ή Category: Hospitality, Marketing

πŸ”Ή Date Posted: April 21, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site (Hybrid)

πŸš€ Job Overview

Key aspects of this role include:

  • Crafting and executing marketing strategies for cruise products and private events
  • Collaborating with various teams to develop marketing materials
  • Managing online presence and maintaining content on the company website
  • Creating and analyzing email marketing campaigns
  • Providing on-site support at events and activations

ASSUMPTION: This role requires a proactive, data-driven marketer with strong writing skills and the ability to work collaboratively across teams.

πŸ“‹ Key Responsibilities

βœ… Leverage data and analytics to help craft and refine marketing strategy and promotional efforts

βœ… Publish and maintain content on the company website, including updates, blogs, and SEO improvements

βœ… Manage online presence (event listing sites, review sites, etc.)

βœ… Create email marketing campaigns and promotions

βœ… Assist in growing email list and audience segmentation

βœ… Assist in crafting compelling campaign messaging and marketing copy for sales collateral, paid media placements, etc.

βœ… Work alongside the PR agency to secure and welcome media guests

βœ… Collaborate with HR and the graphic designer on developing the monthly employee newsletter

βœ… Collaborate with the social media content creator to help refine social media strategy as needed

βœ… Create reports and develop metrics

βœ… Conduct research for new opportunities and participate in planning and strategy efforts

βœ… Stay up-to-date on evolving industry/digital marketing trends, techniques, and tools

βœ… Initiate engagement with other company departments and partners to provide marketing support

βœ… Provide additional administrative support as needed for the marketing department

βœ… Provide on-site support at media events, photoshoots, activations, and more.

ASSUMPTION: This role requires a high level of organization, strong time management skills, and the ability to multitask and prioritize work.

🎯 Required Qualifications

Education: Degree in communications, marketing, journalism, new media, public relations, or related field

Experience: 2-4 years of relevant experience (preferably in B2C marketing)

Required Skills:

  • Knowledge of various marketing channels and analytics tools, including Google Analytics
  • Strong familiarity with email marketing tools and concepts
  • Exceptional short and long-form writing skills, with the ability to maintain an appropriate voice for different audiences
  • Strong knowledge of SEO and best practices for blog creation
  • Understanding of website content management systems
  • Competency in G-Suite (or Microsoft equivalents)
  • Ability to think strategically and conceptualize creatively
  • Proactive team player able to work collaboratively and cooperatively
  • Strong organizational skills with the ability to multitask and prioritize work
  • Flexibility to attend occasional networking and industry events, tradeshows, etc.

Preferred Skills:

  • Familiarity with the Chicago hospitality industry
  • Experience with CRM software
  • Knowledge of the local media landscape

ASSUMPTION: Candidates with experience in B2C marketing and a strong portfolio of writing samples will be given priority.

πŸ’° Compensation & Benefits

Salary Range: $63,000 - $72,500 per year

Benefits:

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off (vacation, sick, and holidays)
  • Employee discounts on cruises and events

Working Hours: Full-time, 40 hours per week, with a hybrid work arrangement (3 days on-site per week)

ASSUMPTION: The salary range is based on industry standards for marketing specialists with 2-4 years of experience in the Chicago area.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Hospitality, specializing in private events and architecture tours on the Chicago River

Company Size: 51-200 employees, offering a mid-sized company culture with opportunities for growth and collaboration

Founded: 1990, with a rich history in Chicago's hospitality and tourism industry

Company Description:

  • First Lady Cruises offers private party dining cruises, architecture tours, and full-service private event spaces aboard its fleet of seven custom-designed vessels
  • The company is the official partner of the Chicago Architecture Foundation and offers CAC-certified docents leading each architecture tour
  • First Lady Cruises is committed to providing upscale or casual catering options, full-service bars, state-of-the-art audio systems, and entertainment options for a memorable experience

Company Specialties:

  • Chicago Architecture Foundation River Cruise aboard Chicago's First Lady
  • Private Party Dining Cruises
  • Full Service Private Event Space
  • Tours of Chicago
  • Weddings
  • Receptions
  • Rehearsal Dinners
  • Specialty Cruises
  • Certified CAF Docents/Guides
  • Groups from 2 - 250

Company Website: http://www.cruisechicago.com

ASSUMPTION: First Lady Cruises is a well-established company with a strong reputation in the Chicago hospitality industry, offering a unique work environment with a focus on customer experience and event planning.

πŸ“Š Role Analysis

Career Level: Mid-level marketing role with opportunities for growth and advancement within the marketing department

Reporting Structure: The marketing specialist will report directly to the creative director and collaborate with various teams, including sales, events, and operations

Work Arrangement: Hybrid work arrangement, with employees required to be on-site 3 days per week

Growth Opportunities:

  • Potential advancement to senior marketing roles or management positions within the marketing department
  • Opportunities to gain experience in various aspects of marketing, including digital marketing, event planning, and public relations
  • Chance to work with a diverse range of clients and partners, expanding professional networks

ASSUMPTION: This role offers a unique opportunity to gain experience in both marketing and event planning within the hospitality industry, with potential for growth and advancement.

🌍 Location & Work Environment

Office Type: Hybrid work environment, with employees required to be on-site 3 days per week

Office Location(s): Downtown Chicago, Illinois

Geographic Context:

  • Chicago is a major city with a vibrant cultural scene, offering numerous opportunities for networking and professional development
  • The downtown area is home to many businesses, restaurants, and attractions, providing a convenient work environment
  • Chicago has a diverse population and is known for its architecture, museums, and parks

Work Schedule: Full-time, 40 hours per week, with a hybrid work arrangement (3 days on-site per week)

ASSUMPTION: The hybrid work arrangement offers a flexible work-life balance, allowing employees to work remotely for part of the week while still benefiting from the collaborative environment of an on-site office.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial phone or video screen to assess cultural fit and basic qualifications
  • In-person or virtual interview with the creative director and/or other marketing team members
  • Final interview with the CEO or another senior leader
  • Background check and reference checks for the final candidate

Key Assessment Areas:

  • Writing samples and portfolio review
  • Cultural fit and alignment with company values
  • Problem-solving skills and strategic thinking
  • Ability to work collaboratively and cooperatively

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Include a portfolio of writing samples that demonstrate your range and versatility as a writer
  • Prepare thoughtful questions to ask during the interview, demonstrating your interest in the role and the company

ATS Keywords: Marketing, B2C, Email Marketing, SEO, Content Management, G-Suite, Collaboration, Time Management, Creativity, Research, Social Media Strategy, Reporting, Event Support, Audience Segmentation, Public Relations

ASSUMPTION: Applicants should tailor their resumes and cover letters to include relevant keywords and demonstrate their qualifications for the role.

πŸ› οΈ Tools & Technologies

  • Google Analytics
  • Email marketing platforms (e.g., Mailchimp, Constant Contact)
  • Content management systems (e.g., WordPress)
  • Microsoft Office Suite or G-Suite
  • Social media management tools (e.g., Hootsuite, Buffer)

ASSUMPTION: Familiarity with these tools is preferred but not required, as training will be provided.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-focused
  • Collaborative
  • Innovative
  • Professional
  • Fun

Work Style:

  • Proactive and self-motivated
  • Strong communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Adaptable and flexible
  • Attention to detail and strong organizational skills

Self-Assessment Questions:

  • Do I have a passion for creating engaging and effective marketing content?
  • Am I comfortable working in a collaborative, team-based environment?
  • Do I thrive in a fast-paced, dynamic work environment?
  • Am I able to balance multiple projects and deadlines simultaneously?

ASSUMPTION: Applicants should assess their fit with the company's values and work style before applying to ensure a successful and satisfying work experience.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines simultaneously
  • Adapting to a hybrid work environment and maintaining productivity
  • Balancing marketing efforts with event planning and operations
  • Keeping up with industry trends and best practices

ASSUMPTION: Applicants should be prepared to address these challenges and demonstrate their ability to succeed in a fast-paced, dynamic work environment.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional marketing roles, this position requires a strong focus on event planning and on-site support
  • This role offers unique opportunities to work with a diverse range of clients and partners within the hospitality industry
  • Career progression in this role may lead to management or senior marketing positions within the company

ASSUMPTION: Applicants should consider the unique aspects of this role and how it compares to other marketing positions in the industry.

πŸ“ Sample Projects

  • Developing and executing a targeted email marketing campaign to promote a new private event package
  • Creating and optimizing blog content to improve SEO and drive organic traffic to the company website
  • Collaborating with the events team to plan and execute a successful media event, including securing media guests and managing on-site logistics

ASSUMPTION: These sample projects demonstrate the range of responsibilities and collaborative nature of the marketing specialist role at First Lady Cruises.

❓ Key Questions to Ask During Interview

  • How does this role fit into the overall marketing strategy for the company?
  • What are the biggest challenges facing the marketing department, and how can this role help address them?
  • How does the company support the professional development and growth of its marketing team members?
  • What opportunities are there for collaboration with other departments and teams within the company?
  • How does the company measure the success of its marketing efforts, and what key performance indicators (KPIs) are used to track progress?

ASSUMPTION: Applicants should prepare thoughtful questions to demonstrate their interest in the role and the company, as well as their understanding of the marketing landscape and the company's goals.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Include a portfolio of writing samples that demonstrate your range and versatility as a writer
  • Prepare thoughtful questions to ask during the interview, demonstrating your interest in the role and the company
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.