π Core Information
πΉ Job Title: Marketing Specialist
πΉ Company: First Lady Cruises
πΉ Location: Chicago, IL
πΉ Job Type: Full-Time, Hybrid (3 days on-site per week)
πΉ Category: Hospitality, Marketing
πΉ Date Posted: April 21, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: On-site (Hybrid)
π Job Overview
Key aspects of this role include:
- Crafting and executing marketing strategies for cruise products and private events
- Collaborating with various teams to develop marketing materials
- Managing online presence and maintaining content on the company website
- Creating and analyzing email marketing campaigns
- Providing on-site support at events and activations
ASSUMPTION: This role requires a proactive, data-driven marketer with strong writing skills and the ability to work collaboratively across teams.
π Key Responsibilities
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Leverage data and analytics to help craft and refine marketing strategy and promotional efforts
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Publish and maintain content on the company website, including updates, blogs, and SEO improvements
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Manage online presence (event listing sites, review sites, etc.)
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Create email marketing campaigns and promotions
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Assist in growing email list and audience segmentation
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Assist in crafting compelling campaign messaging and marketing copy for sales collateral, paid media placements, etc.
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Work alongside the PR agency to secure and welcome media guests
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Collaborate with HR and the graphic designer on developing the monthly employee newsletter
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Collaborate with the social media content creator to help refine social media strategy as needed
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Create reports and develop metrics
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Conduct research for new opportunities and participate in planning and strategy efforts
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Stay up-to-date on evolving industry/digital marketing trends, techniques, and tools
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Initiate engagement with other company departments and partners to provide marketing support
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Provide additional administrative support as needed for the marketing department
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Provide on-site support at media events, photoshoots, activations, and more.
ASSUMPTION: This role requires a high level of organization, strong time management skills, and the ability to multitask and prioritize work.
π― Required Qualifications
Education: Degree in communications, marketing, journalism, new media, public relations, or related field
Experience: 2-4 years of relevant experience (preferably in B2C marketing)
Required Skills:
- Knowledge of various marketing channels and analytics tools, including Google Analytics
- Strong familiarity with email marketing tools and concepts
- Exceptional short and long-form writing skills, with the ability to maintain an appropriate voice for different audiences
- Strong knowledge of SEO and best practices for blog creation
- Understanding of website content management systems
- Competency in G-Suite (or Microsoft equivalents)
- Ability to think strategically and conceptualize creatively
- Proactive team player able to work collaboratively and cooperatively
- Strong organizational skills with the ability to multitask and prioritize work
- Flexibility to attend occasional networking and industry events, tradeshows, etc.
Preferred Skills:
- Familiarity with the Chicago hospitality industry
- Experience with CRM software
- Knowledge of the local media landscape
ASSUMPTION: Candidates with experience in B2C marketing and a strong portfolio of writing samples will be given priority.
π° Compensation & Benefits
Salary Range: $63,000 - $72,500 per year
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee discounts on cruises and events
Working Hours: Full-time, 40 hours per week, with a hybrid work arrangement (3 days on-site per week)
ASSUMPTION: The salary range is based on industry standards for marketing specialists with 2-4 years of experience in the Chicago area.
π Applicant Insights
π Company Context
Industry: Hospitality, specializing in private events and architecture tours on the Chicago River
Company Size: 51-200 employees, offering a mid-sized company culture with opportunities for growth and collaboration
Founded: 1990, with a rich history in Chicago's hospitality and tourism industry
Company Description:
- First Lady Cruises offers private party dining cruises, architecture tours, and full-service private event spaces aboard its fleet of seven custom-designed vessels
- The company is the official partner of the Chicago Architecture Foundation and offers CAC-certified docents leading each architecture tour
- First Lady Cruises is committed to providing upscale or casual catering options, full-service bars, state-of-the-art audio systems, and entertainment options for a memorable experience
Company Specialties:
- Chicago Architecture Foundation River Cruise aboard Chicago's First Lady
- Private Party Dining Cruises
- Full Service Private Event Space
- Tours of Chicago
- Weddings
- Receptions
- Rehearsal Dinners
- Specialty Cruises
- Certified CAF Docents/Guides
- Groups from 2 - 250
Company Website: http://www.cruisechicago.com
ASSUMPTION: First Lady Cruises is a well-established company with a strong reputation in the Chicago hospitality industry, offering a unique work environment with a focus on customer experience and event planning.
π Role Analysis
Career Level: Mid-level marketing role with opportunities for growth and advancement within the marketing department
Reporting Structure: The marketing specialist will report directly to the creative director and collaborate with various teams, including sales, events, and operations
Work Arrangement: Hybrid work arrangement, with employees required to be on-site 3 days per week
Growth Opportunities:
- Potential advancement to senior marketing roles or management positions within the marketing department
- Opportunities to gain experience in various aspects of marketing, including digital marketing, event planning, and public relations
- Chance to work with a diverse range of clients and partners, expanding professional networks
ASSUMPTION: This role offers a unique opportunity to gain experience in both marketing and event planning within the hospitality industry, with potential for growth and advancement.
π Location & Work Environment
Office Type: Hybrid work environment, with employees required to be on-site 3 days per week
Office Location(s): Downtown Chicago, Illinois
Geographic Context:
- Chicago is a major city with a vibrant cultural scene, offering numerous opportunities for networking and professional development
- The downtown area is home to many businesses, restaurants, and attractions, providing a convenient work environment
- Chicago has a diverse population and is known for its architecture, museums, and parks
Work Schedule: Full-time, 40 hours per week, with a hybrid work arrangement (3 days on-site per week)
ASSUMPTION: The hybrid work arrangement offers a flexible work-life balance, allowing employees to work remotely for part of the week while still benefiting from the collaborative environment of an on-site office.
πΌ Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess cultural fit and basic qualifications
- In-person or virtual interview with the creative director and/or other marketing team members
- Final interview with the CEO or another senior leader
- Background check and reference checks for the final candidate
Key Assessment Areas:
- Writing samples and portfolio review
- Cultural fit and alignment with company values
- Problem-solving skills and strategic thinking
- Ability to work collaboratively and cooperatively
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Include a portfolio of writing samples that demonstrate your range and versatility as a writer
- Prepare thoughtful questions to ask during the interview, demonstrating your interest in the role and the company
ATS Keywords: Marketing, B2C, Email Marketing, SEO, Content Management, G-Suite, Collaboration, Time Management, Creativity, Research, Social Media Strategy, Reporting, Event Support, Audience Segmentation, Public Relations
ASSUMPTION: Applicants should tailor their resumes and cover letters to include relevant keywords and demonstrate their qualifications for the role.
π οΈ Tools & Technologies
- Google Analytics
- Email marketing platforms (e.g., Mailchimp, Constant Contact)
- Content management systems (e.g., WordPress)
- Microsoft Office Suite or G-Suite
- Social media management tools (e.g., Hootsuite, Buffer)
ASSUMPTION: Familiarity with these tools is preferred but not required, as training will be provided.
π Cultural Fit Considerations
Company Values:
- Customer-focused
- Collaborative
- Innovative
- Professional
- Fun
Work Style:
- Proactive and self-motivated
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
- Adaptable and flexible
- Attention to detail and strong organizational skills
Self-Assessment Questions:
- Do I have a passion for creating engaging and effective marketing content?
- Am I comfortable working in a collaborative, team-based environment?
- Do I thrive in a fast-paced, dynamic work environment?
- Am I able to balance multiple projects and deadlines simultaneously?
ASSUMPTION: Applicants should assess their fit with the company's values and work style before applying to ensure a successful and satisfying work experience.
β οΈ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Adapting to a hybrid work environment and maintaining productivity
- Balancing marketing efforts with event planning and operations
- Keeping up with industry trends and best practices
ASSUMPTION: Applicants should be prepared to address these challenges and demonstrate their ability to succeed in a fast-paced, dynamic work environment.
π Similar Roles Comparison
- Unlike traditional marketing roles, this position requires a strong focus on event planning and on-site support
- This role offers unique opportunities to work with a diverse range of clients and partners within the hospitality industry
- Career progression in this role may lead to management or senior marketing positions within the company
ASSUMPTION: Applicants should consider the unique aspects of this role and how it compares to other marketing positions in the industry.
π Sample Projects
- Developing and executing a targeted email marketing campaign to promote a new private event package
- Creating and optimizing blog content to improve SEO and drive organic traffic to the company website
- Collaborating with the events team to plan and execute a successful media event, including securing media guests and managing on-site logistics
ASSUMPTION: These sample projects demonstrate the range of responsibilities and collaborative nature of the marketing specialist role at First Lady Cruises.
β Key Questions to Ask During Interview
- How does this role fit into the overall marketing strategy for the company?
- What are the biggest challenges facing the marketing department, and how can this role help address them?
- How does the company support the professional development and growth of its marketing team members?
- What opportunities are there for collaboration with other departments and teams within the company?
- How does the company measure the success of its marketing efforts, and what key performance indicators (KPIs) are used to track progress?
ASSUMPTION: Applicants should prepare thoughtful questions to demonstrate their interest in the role and the company, as well as their understanding of the marketing landscape and the company's goals.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Include a portfolio of writing samples that demonstrate your range and versatility as a writer
- Prepare thoughtful questions to ask during the interview, demonstrating your interest in the role and the company
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.