📌 Core Information
🔹 Job Title: マーケティング スペシャリスト / Marketing Specialist
🔹 Company: Marriott International
🔹 Location: Nagoya, Aichi, Japan
🔹 Job Type: Full time
🔹 Category: Hospitality
🔹 Date Posted: July 2, 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Promoting Marriott's brand image internally and externally
- Maximizing revenue through effective sales techniques while maintaining guest loyalty
- Communicating with potential owners to schedule preview package sales and tours
- Ensuring guests meet eligibility requirements for sales presentations
- Providing complimentaries to guests as gifts for their patronage
- Performing general office duties to support Sales & Marketing
ASSUMPTION: This role requires a balance of sales, marketing, and customer service skills. It involves both proactive outreach and reactive support, making it ideal for someone who enjoys a mix of responsibilities.
📋 Key Responsibilities
✅ Promote Marriott's brand image internally and externally
✅ Use sales techniques to maximize revenue while maintaining guest loyalty
✅ Communicate with potential owners via telephone to set up preview package sales/tours
✅ Encourage guests or callers to purchase or schedule preview package sales/tours
✅ Explain details and requirements related to attending a sales presentation
✅ Verify that individuals meet eligibility requirements for preview package sales/tours
✅ Determine and give complimentaries to guests as gifts for their patronage
✅ Perform general office duties to support Sales & Marketing
✅ Receive, record, and relay messages accurately, completely, and legibly
ASSUMPTION: This role involves a significant amount of communication with both internal teams and external customers, requiring strong interpersonal and communication skills.
🎯 Required Qualifications
Education: High school diploma or G.E.D. equivalent
Experience: At least 1 year of related work experience
Required Skills:
- Sales techniques
- Customer service
- Communication skills
- Office duties
- Team support
- Training and coaching
- Relationship building
- Problem-solving
- Attention to detail
- Professionalism
- Confidentiality
- Time management
- Guest relations
- Adaptability
- Multitasking
Preferred Skills:
- Fluency in Japanese and English
- Experience in the hospitality industry
- Proven sales track record
ASSUMPTION: While not explicitly stated, proficiency in Japanese and English is likely required for this role due to the location and nature of the work.
💰 Compensation & Benefits
Salary Range: Industry standards for a Marketing Specialist in Japan with 0-2 years of experience range from ¥3,500,000 to ¥4,500,000 per year (approximately $28,000 to $36,000 USD).
Benefits:
- Health insurance
- Dental insurance
- Retirement savings plan
- Employee discounts on hotel stays and food & beverage
- Opportunities for career growth and development
Working Hours: Full-time position with standard business hours, including some evenings and weekends as needed.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Marriott International is a leading global hospitality company with a portfolio of over 9,000 properties across 30 leading brands in 141 countries and territories.
Company Size: Marriott International has over 10,000 employees worldwide, providing a large and diverse work environment.
Founded: The company's heritage can be traced back to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.
Company Description:
- Marriott International is committed to hiring a diverse workforce and sustaining an inclusive culture.
- The company offers equal opportunity employment and does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.
- Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
Company Specialties:
- Hospitality
- Lodging
- Business Travel
- Travel
- Hotels
- CSR
- Sustainability
- and DEI
Company Website: http://www.marriott.com
ASSUMPTION: Marriott International's size and global presence offer numerous opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is an entry-level to mid-level marketing position, ideal for someone looking to start or advance their career in marketing within the hospitality industry.
Reporting Structure: The Marketing Specialist reports directly to the Sales & Marketing Manager.
Work Arrangement: This is an on-site position, requiring regular presence at the hotel property.
Growth Opportunities:
- Advancement to a Senior Marketing Specialist or Marketing Manager role
- Transition to other departments, such as Sales or Revenue Management
- Opportunities to work at different Marriott properties worldwide
ASSUMPTION: With Marriott's extensive global presence, there are numerous opportunities for career growth and development within the company.
🌍 Location & Work Environment
Office Type: On-site at the Marriott hotel property in Nagoya, Aichi, Japan
Office Location(s): Marriott Nagoya Nayahonmachi, 1-2-3 Nayahonmachi, Naka-ku, Nagoya, Aichi 460-0009, Japan
Geographic Context:
- Nagoya is the third-largest city in Japan, located on the island of Honshu
- The city is known for its rich history, cultural attractions, and vibrant food scene
- Nagoya is a major hub for business and industry, with a strong economy
Work Schedule: Full-time position with standard business hours, including some evenings and weekends as needed.
ASSUMPTION: Working in Nagoya offers a unique blend of traditional Japanese culture and modern urban life, providing a rich environment for both personal and professional growth.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the Sales & Marketing Manager
- Background check and reference verification
- Job offer and onboarding
Key Assessment Areas:
- Sales and communication skills
- Customer service orientation
- Problem-solving abilities
- Adaptability and multitasking
- Cultural fit with Marriott's values and work environment
Application Tips:
- Highlight relevant sales, marketing, or customer service experience
- Tailor your resume and cover letter to emphasize skills and qualifications mentioned in the job description
- Prepare examples of successful sales or marketing campaigns you've worked on
- Demonstrate your enthusiasm for the hospitality industry and Marriott International
ATS Keywords: Marketing, Sales, Customer Service, Hospitality, Brand Awareness, Revenue Maximization, Guest Relations, Office Duties, Team Support, Training, Coaching, Relationship Building, Problem Solving, Attention to Detail, Professionalism, Confidentiality, Time Management
ASSUMPTION: Marriott International uses an Applicant Tracking System (ATS) to manage job applications, so incorporating relevant keywords from the job description into your resume can help your application stand out.
🛠️ Tools & Technologies
- Customer Relationship Management (CRM) software
- Salesforce
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Email marketing platforms (e.g., Mailchimp, Constant Contact)
- Social media platforms (e.g., Facebook, Instagram, Twitter)
ASSUMPTION: While not explicitly stated, proficiency in using common marketing and sales tools is likely required for this role.
👔 Cultural Fit Considerations
Company Values:
- Put People First
- Act with Integrity Always
- Pursue Excellence
- Embrace Change
- Safeguard Our Brands
Work Style:
- Customer-focused
- Collaborative and team-oriented
- Adaptable and resilient
- Results-driven
- Professional and polished
Self-Assessment Questions:
- Do you share Marriott's commitment to putting people first and acting with integrity?
- Are you comfortable working in a dynamic, customer-focused environment?
- Do you thrive in a collaborative, team-oriented setting?
- Are you adaptable and resilient, able to handle changes and challenges with grace?
- Do you have a professional and polished demeanor, both in person and online?
ASSUMPTION: Marriott International values employees who embody their core values and work well within their collaborative, customer-focused environment.
⚠️ Potential Challenges
- Working evenings and weekends as needed to support sales and marketing efforts
- Handling difficult customers or sales situations with professionalism and grace
- Meeting and exceeding sales targets in a competitive market
- Adapting to changes in the hospitality industry and Marriott's marketing strategies
ASSUMPTION: While these challenges may arise, Marriott International provides extensive training and support to help employees succeed in their roles.
📈 Similar Roles Comparison
- Compared to other Marketing Specialist roles, this position places a greater emphasis on sales and customer service
- In the hospitality industry, marketing roles often involve a blend of sales, marketing, and customer service responsibilities
- Career paths for Marketing Specialists in the hospitality industry may include advancement to Senior Marketing Specialist, Marketing Manager, or transition to other departments such as Sales or Revenue Management
ASSUMPTION: This role offers a unique blend of sales, marketing, and customer service responsibilities, making it an attractive option for candidates interested in the hospitality industry.
📝 Sample Projects
- Developing and executing a targeted marketing campaign to increase brand awareness among local businesses
- Collaborating with the sales team to create promotional materials for upcoming sales events
- Analyzing customer data to identify trends and opportunities for targeted marketing efforts
ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives a Marketing Specialist might undertake in this role.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role support the overall sales and marketing strategy for the property?
- What opportunities are there for professional development and growth within the company?
- How does the company support work-life balance for employees?
- What is the company's approach to diversity, equity, and inclusion?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and provides valuable insights into the company culture and work environment.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant sales, marketing, or customer service experience
- Prepare examples of successful sales or marketing campaigns you've worked on
- Demonstrate your enthusiasm for the hospitality industry and Marriott International
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
