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Marketing Specialist: Ecommerce & Web

Fox Factory
Full-time
On-site
Duluth, Georgia, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing Specialist: Ecommerce & Web

πŸ”Ή Company: Fox Factory

πŸ”Ή Location: Duluth, Georgia, United States

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 28, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Managing and optimizing multiple e-commerce websites for improved user experience and conversion
  • Leveraging web analytics tools to measure site performance and identify optimization opportunities
  • Supporting cross-sell and upsell initiatives to increase average order value and customer engagement
  • Collaborating cross-functionally with IT, product, and sales teams to align e-commerce initiatives
  • Conducting competitor and market research to stay ahead of trends and identify new opportunities

ASSUMPTION: This role requires a balance of creative and analytical skills, with a strong focus on data-driven decision making and continuous improvement.

πŸ“‹ Key Responsibilities

βœ… Manage and optimize multiple e-commerce websites (primarily Shopify-based) to enhance user experience and drive online sales

βœ… Implement web design changes and conduct site optimization to improve user experience and conversion

βœ… Leverage web analytics tools to measure site performance, track KPIs, and identify optimization opportunities

βœ… Perform regular analytics reporting across 6+ websites to identify trends and opportunities

βœ… Support digital marketing campaigns, promotions, and content strategies to drive online sales

βœ… Work closely with IT, product, and sales teams to ensure seamless integration and alignment of e-commerce initiatives

βœ… Monitor feedback and reviews to identify areas for improvement in product presentation or user experience

βœ… Conduct competitor and market research to stay ahead of trends and identify new opportunities

βœ… Provide regular performance reports with actionable insights for continuous improvement

ASSUMPTION: This role involves a mix of strategic planning, hands-on execution, and continuous learning to stay current with e-commerce best practices and industry trends.

🎯 Required Qualifications

Education: Bachelor’s Degree in Marketing or related area, or equivalent experience

Experience: 3+ years of marketing experience

Required Skills:

  • Proven experience managing Shopify stores (minimum 2 years)
  • Understanding of e-commerce best practices and conversion optimization
  • Proficiency with web analytics tools (Google Analytics, etc.)
  • Experience creating and presenting performance reports
  • Basic coding knowledge preferred (HTML, CSS, JavaScript)
  • Comfortable working cross-functionally in a fast-paced environment
  • Detail-oriented with strong organizational and project management skills

Preferred Skills:

  • Experience with A/B testing and optimization tools
  • Familiarity with SEO best practices
  • Knowledge of the outdoor or cycling industries

ASSUMPTION: While the required skills are essential for this role, candidates with additional relevant skills or experience may have an advantage.

πŸ’° Compensation & Benefits

Salary Range: $60,000 - $80,000 per year (based on industry standards for a Marketing Specialist with 3-5 years of experience in the e-commerce and digital marketing fields)

Benefits:

  • Medical, Dental, Vision, Health Spending, and Dependent Care Savings Accounts
  • Disability and Life Insurance
  • 401k plan with employer matching

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Industrial Machinery Manufacturing, with a focus on performance-defining products for bicycles, side-by-side vehicles, on-road vehicles, and off-road vehicles

Company Size: 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration

Founded: 1974, with a rich history in the performance sports and off-road vehicle industries

Company Description:

  • Fox Factory designs, engineers, manufactures, and markets performance-defining products and systems for customers worldwide
  • The company's portfolio includes brands such as FOX, Marucci, Method Race Wheels, and more
  • Fox Factory is a direct supplier of shocks, suspension, and components to leading powered vehicle and bicycle original equipment manufacturers (OEMs)

Company Specialties:

  • Ride Dynamics
  • Suspension and Shock Absorber
  • Dampers
  • Redefine your Career & Apply at FOX
  • FOX Racing Shox
  • FOX Factory INC

Company Website: http://ridefox.com

ASSUMPTION: Fox Factory is a well-established company with a strong reputation in the performance sports and off-road vehicle industries, providing a stable and supportive work environment for employees.

πŸ“Š Role Analysis

Career Level: Mid-level, with opportunities for growth and advancement within the marketing department and the company as a whole

Reporting Structure: This role reports directly to the Marketing Manager and may oversee junior marketing team members or interns

Work Arrangement: On-site, with the possibility of occasional remote work or hybrid arrangements, depending on the company's policies and the employee's needs

Growth Opportunities:

  • Advancement within the marketing department, such as a Senior Marketing Specialist or Marketing Manager role
  • Expansion into other areas of the business, such as product management or sales
  • Cross-functional collaboration and learning opportunities with other departments, such as IT, product, and sales

ASSUMPTION: Fox Factory offers a dynamic and collaborative work environment that encourages employee growth and development.

🌍 Location & Work Environment

Office Type: Corporate office environment, with a focus on collaboration and teamwork

Office Location(s): 2055 Sugarloaf Cir, Suite 300, Duluth, Georgia 30097, US

Geographic Context:

  • Duluth, Georgia, is located in the Atlanta metropolitan area, offering a mix of urban and suburban living options
  • The area is known for its diverse culture, vibrant arts scene, and numerous outdoor recreation opportunities
  • Duluth is home to a growing tech industry, with many startups and established companies in the area

Work Schedule: Full-time, with a standard workweek of 40 hours, Monday through Friday, with occasional overtime or weekend work as needed

ASSUMPTION: The Duluth office provides a modern and comfortable work environment, with ample opportunities for collaboration and professional growth.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial phone or video screen with the HR department
  • First-round interview with the Marketing Manager
  • Second-round interview with the Marketing team or other relevant stakeholders
  • Final interview with the Director of Marketing or another senior leader
  • Background check and offer extension

Key Assessment Areas:

  • Marketing and e-commerce knowledge and experience
  • Analytical and problem-solving skills
  • Communication and presentation skills
  • Cultural fit and alignment with Fox Factory's values

Application Tips:

  • Highlight your relevant experience and achievements in managing e-commerce websites and driving online sales
  • Tailor your resume and cover letter to emphasize your skills and qualifications for this specific role
  • Prepare examples of your analytical and problem-solving skills, as well as your ability to work cross-functionally
  • Research Fox Factory's products, industry, and competitors to demonstrate your enthusiasm and knowledge

ATS Keywords: Ecommerce, Shopify, Web Analytics, Digital Marketing, User Experience, Conversion Optimization, Project Management, Data Analysis, HTML, CSS, JavaScript, Market Research, Performance Reporting, Cross-Functional Collaboration, Customer Engagement, Trend Analysis

ASSUMPTION: Fox Factory's application process is designed to assess candidates' skills, experience, and cultural fit, with a focus on finding the best fit for both the candidate and the company.

πŸ› οΈ Tools & Technologies

  • Shopify
  • Google Analytics
  • HTML, CSS, JavaScript
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Trello, Jira)

ASSUMPTION: Fox Factory provides the necessary tools and technologies for employees to perform their jobs effectively and efficiently.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Performance-driven
  • Innovative
  • Collaborative
  • Customer-focused
  • Respectful

Work Style:

  • Dynamic and fast-paced
  • Data-driven and analytical
  • Collaborative and team-oriented
  • Adaptable and open to change

Self-Assessment Questions:

  • How do you stay current with e-commerce best practices and industry trends?
  • Can you provide an example of a time when you optimized an e-commerce website to improve user experience and drive online sales?
  • How do you approach working cross-functionally with other departments to align e-commerce initiatives?

ASSUMPTION: Fox Factory values employees who are passionate, innovative, and committed to continuous learning and improvement, as well as those who can thrive in a dynamic and collaborative work environment.

⚠️ Potential Challenges

  • Managing multiple e-commerce websites simultaneously, requiring strong organizational and project management skills
  • Keeping up with the fast-paced and ever-changing e-commerce landscape, necessitating continuous learning and adaptation
  • Balancing creative and analytical tasks, which may require shifting between different mindsets and approaches
  • Working in a mid-sized company environment, which may present unique challenges and opportunities compared to smaller or larger organizations

ASSUMPTION: Fox Factory offers a supportive and collaborative work environment that helps employees overcome challenges and achieve their goals.

πŸ“ˆ Similar Roles Comparison

  • Compared to a traditional Marketing Specialist role, this position places a greater emphasis on e-commerce management and optimization, as well as data-driven decision making
  • Unlike some marketing roles, this position requires a strong technical skill set, including proficiency with web analytics tools and basic coding knowledge
  • Career progression in this role may involve expanding into other areas of the business, such as product management or sales, rather than focusing solely on marketing

ASSUMPTION: Fox Factory's Marketing Specialist: Ecommerce & Web role offers a unique blend of creative and analytical skills, with a focus on driving online sales and enhancing the customer experience.

πŸ“ Sample Projects

  • Conducting a comprehensive audit of an e-commerce website to identify optimization opportunities and implementing changes to improve user experience and conversion
  • Analyzing customer data to segment audiences and develop targeted marketing campaigns to increase engagement and drive sales
  • Collaborating with the product team to launch a new product line, including developing marketing materials, optimizing the e-commerce website, and executing launch campaigns

ASSUMPTION: Fox Factory offers a dynamic and challenging work environment that provides opportunities for employees to take on diverse projects and make a significant impact on the company's success.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the marketing department?
  • How does Fox Factory support the professional development and growth of its marketing team members?
  • What are the biggest challenges facing the e-commerce team in the next 6-12 months, and how can this role contribute to addressing them?
  • How does Fox Factory measure the success of its e-commerce initiatives, and what key performance indicators (KPIs) are most important for this role?
  • What opportunities exist for collaboration and learning from other departments, such as IT, product, and sales?

ASSUMPTION: Fox Factory values candidates who are proactive, inquisitive, and committed to understanding the company's goals, challenges, and opportunities.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and qualifications for this specific role
  • Prepare examples of your analytical and problem-solving skills, as well as your ability to work cross-functionally
  • Research Fox Factory's products, industry, and competitors to demonstrate your enthusiasm and knowledge
  • Follow up with the hiring manager or HR department one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.