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Marketing Specialist, Health Marketing & Experience

Manulife
Full-time
On-site
Toronto, Ontario, Canada
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing Specialist, Health Marketing & Experience

πŸ”Ή Company: Manulife

πŸ”Ή Location: Montreal, Quebec

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 14, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Hybrid

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing marketing campaigns to engage target audiences and drive product awareness.
  • Collaborating with Agile marketing squads to ensure project alignment and timely delivery.
  • Measuring campaign effectiveness and driving continuous improvement.
  • Crafting positioning strategies and providing support to sales and customer-facing teams.
  • Working in a fast-paced environment with a flexible mindset and a desire to learn.

ASSUMPTION: This role requires a strong focus on data analysis and optimization, as well as excellent communication and project management skills.

πŸ“‹ Key Responsibilities

βœ… Developing and executing impactful marketing campaigns to engage target audiences and drive product awareness.

βœ… Collaborating with Agile marketing squads to ensure project alignment and timely delivery.

βœ… Measuring campaign effectiveness and driving continuous improvement.

βœ… Crafting positioning strategies and providing support to sales and customer-facing teams.

βœ… Working in a fast-paced environment with a flexible mindset and a desire to learn.

ASSUMPTION: The role may require occasional travel to meet with stakeholders and attend industry events.

🎯 Required Qualifications

Education: University or college degree in marketing, communications, media, or related field of study

Experience: 5+ years of experience in a Marketing role

Required Skills:

  • Excellent writing skills with a strong ability to create, draft, and edit written marketing collateral that drives awareness, engagement, and action.
  • Intermediate working knowledge of Microsoft Office applications, including but not limited to Outlook, Word, and Excel, Smartsheet, and Mural.
  • Data-oriented, with experience working within marketing automation and sales enablement tools (e.g., Salesforce Marketing Cloud, Seismic) and analytics software (e.g., Google Analytics).
  • Process- and detail-oriented with a strong commitment to quality.
  • Solutions-focused mindset.

Preferred Skills:

  • Understanding of Agile values and principles.
  • Familiarity with the latest digital marketing trends and technologies, such as AI tools.
  • Group Benefits, health care, or related industry experience.
  • French language skills.

ASSUMPTION: While not explicitly stated, a strong understanding of the health and wellness industry would be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: $69,750.00 CAD - $116,250.00 CAD

Benefits:

  • Competitive compensation
  • Retirement Savings Accounts, including a RPP (Pension Plan), RRSP (Retirement Savings Plan), and TFSA (Tax Free Savings account)
  • Manulife Share Ownership Program with employer matching
  • Customizable benefits package including health, dental, vision, and 100% of mental health expenses
  • Financial support for ongoing training, learning, and education
  • Flexible work policies and strong work-life balance

Working Hours: 40 hours per week, with flexibility for hybrid work arrangement

ASSUMPTION: The salary range provided is for the Montreal, Quebec location. Applicants applying from other locations should contact the recruitment team for specific salary information.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Insurance, specifically focused on group benefits, health, and wellness

Company Size: 10,001+ employees, providing a large and diverse work environment

Founded: 1845, with a rich history and extensive global presence

Company Description:

  • Manulife is a leading international financial services group that helps people make their decisions easier and lives better.
  • The company operates as Manulife across its offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States.
  • Manulife has more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration.

Company Specialties:

  • Life and health insurance
  • Group benefits
  • Retirement solutions
  • Investment and asset management
  • Banking and wealth management

Company Website: www.manulife.com

ASSUMPTION: Manulife's extensive global presence and diverse product offerings provide ample opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: Mid-level marketing role with potential for growth and advancement within the marketing department or the broader organization

Reporting Structure: The role reports directly to the Lead Marketing Owner and collaborates with cross-functional Agile marketing squads

Work Arrangement: Hybrid work arrangement, with a combination of remote and on-site work

Growth Opportunities:

  • Advancement within the marketing department or the broader organization
  • Expanding skills and expertise in digital marketing, data analysis, and project management
  • Potential to lead and mentor junior team members as the role evolves

ASSUMPTION: The role's focus on collaboration, continuous improvement, and data-driven decision-making provides a strong foundation for career growth and development.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with a mix of open-concept and private work areas

Office Location(s): 200 Bloor St E, Toronto, Ontario M4W, CA; 223 Wai Yip St, Kwun Tong, Hong Kong, HK; 51 Bras Basah Rd, Singapore, Singapore 189554, SG; 250 Bloor St E, Toronto, ON M4W 1E6, CA; Jalan Jenderal Sudirman, Lombok Barat, West Nusa Tenggara 83311, ID; 25 Water St S, Kitchener, ON N2G 4Z4, CA; 223-231 Wai Yip St, Kwun Tong, Hong Kong, HK; Quezon Ave 1050, Quezon City, National Capital Region, PH; 1235 N Service Rd W, Oakville, ON L6M 2W2, CA; 500 King St N, Waterloo, ON N2L, CA

Geographic Context:

  • Montreal, Quebec, is a vibrant, multicultural city with a rich history and a thriving arts and culture scene.
  • The city is home to a diverse range of industries, including finance, technology, and healthcare.
  • Montreal has a humid continental climate, with warm summers and cold, snowy winters.

Work Schedule: Flexible work schedule with a focus on results and outcomes, rather than strict hours

ASSUMPTION: The hybrid work arrangement and flexible work schedule provide a good balance between work and personal life, with the opportunity to enjoy all that Montreal has to offer.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume submission
  • Phone or video screening with the hiring manager
  • In-depth behavioral and skills-based interview with the hiring manager and potential team members
  • Final interview with the department head or another senior leader
  • Background check and reference check
  • Job offer and onboarding

Key Assessment Areas:

  • Marketing and campaign development skills
  • Data analysis and interpretation skills
  • Project management and collaboration skills
  • Adaptability and continuous learning mindset
  • Alignment with Manulife's values and culture

Application Tips:

  • Tailor your resume and cover letter to highlight your marketing and campaign development skills, as well as your data analysis and project management experience.
  • Be prepared to discuss your approach to measuring campaign effectiveness and driving continuous improvement.
  • Demonstrate your understanding of the health and wellness industry and Manulife's products and services.
  • Showcase your ability to work collaboratively and adapt to a fast-paced, agile environment.

ATS Keywords: Marketing campaigns, data analysis, project management, agile, collaboration, health and wellness, Manulife

ASSUMPTION: Manulife's hiring process is designed to assess both technical skills and cultural fit, with a focus on finding the best candidate for the role and the organization.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Smartsheet
  • Mural
  • Marketing automation and sales enablement tools (e.g., Salesforce Marketing Cloud, Seismic)
  • Analytics software (e.g., Google Analytics)
  • AI tools (e.g., Manulife's GenAI tools)

ASSUMPTION: The role may require the use of additional tools and technologies specific to Manulife's marketing stack.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Put customers first
  • Act with integrity
  • Collaborate and be inclusive
  • Pursue excellence
  • Be accountable

Work Style:

  • Collaborative and team-oriented
  • Agile and adaptable
  • Data-driven and results-focused
  • Continuously learning and improving
  • Customer-centric and empathetic

Self-Assessment Questions:

  • How do you align with Manulife's value of 'Put customers first' in your approach to marketing and campaign development?
  • How do you ensure that your work is inclusive and considers the diverse needs and perspectives of Manulife's customers and employees?
  • How do you approach continuous learning and improvement in a fast-paced, agile environment?

ASSUMPTION: Manulife's values and work style provide a strong foundation for a positive and productive work environment, with a focus on collaboration, customer-centricity, and continuous improvement.

⚠️ Potential Challenges

  • The role may require occasional travel to meet with stakeholders and attend industry events.
  • The fast-paced, agile work environment may present challenges for those who prefer a more structured or predictable work environment.
  • The role may require working with a diverse range of internal and external stakeholders, which can present communication and collaboration challenges.
  • The role may require working with sensitive customer data, which requires a strong commitment to privacy and security.

ASSUMPTION: The role's challenges can be mitigated through strong communication, collaboration, and project management skills, as well as a commitment to Manulife's values and work style.

πŸ“ˆ Similar Roles Comparison

  • This role differs from related marketing positions in its focus on health and wellness benefits and services, as well as its emphasis on data-driven decision-making and continuous improvement.
  • The role's focus on collaboration and agile methodologies is consistent with industry best practices for marketing and campaign development.
  • The role's career path may include opportunities to advance within the marketing department or the broader organization, with potential for leadership and management roles.

ASSUMPTION: The role's unique focus on health and wellness benefits and services, as well as its emphasis on data-driven decision-making and continuous improvement, sets it apart from related marketing positions.

πŸ“ Sample Projects

  • Developing and executing a marketing campaign to launch a new health and wellness benefit or service, with a focus on engaging target audiences and driving adoption.
  • Conducting a data analysis to assess the effectiveness of a marketing campaign and identify opportunities for improvement.
  • Collaborating with a cross-functional Agile marketing squad to develop and execute a marketing strategy that supports the launch of a new product or enhancement.

ASSUMPTION: The role's projects may vary depending on the specific needs and priorities of the marketing department and the broader organization.

❓ Key Questions to Ask During Interview

  • How does the role fit into the broader marketing department and the organization's goals and objectives?
  • What are the key priorities for the role in the first 30, 60, and 90 days?
  • How does the role collaborate with other departments and functions within the organization?
  • What opportunities are there for growth and development within the role and the broader organization?
  • How does the role support Manulife's commitment to diversity, equity, and inclusion?

ASSUMPTION: Asking thoughtful and insightful questions demonstrates your interest in the role and your commitment to success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your marketing and campaign development skills, as well as your data analysis and project management experience.
  • Prepare for your interview by researching Manulife's products and services, as well as the health and wellness industry.
  • Be ready to discuss your approach to measuring campaign effectiveness and driving continuous improvement.
  • Follow up with the hiring manager within 24 hours of your interview to express your appreciation and reiterate your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.