Marketplace Consultant, Strategic Account Services

📌 Core Information

🔹 Job Title: Marketplace Consultant, Strategic Account Services

🔹 Company: Amazon

🔹 Location: Manchester, United Kingdom

🔹 Job Type: On-site

🔹 Category: Not Specified

🔹 Date Posted: April 3, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Supporting third-party Sellers to drive growth and program satisfaction on Amazon
• Building and maintaining strong relationships with Sellers
• Using data-driven analysis to provide business recommendations
• Identifying and solving operational challenges for Sellers

ASSUMPTION: This position requires proficiency in handling multiple Seller accounts simultaneously, focusing on both strategic and operational aspects, given Amazon's emphasis on a data-driven, customer-focused approach.

📋 Key Responsibilities

✅ Simultaneously manage a portfolio of 10-12 Sellers, developing individual strategies for each

✅ Produce business insights by analyzing customer data using analytical tools

✅ Provide strategic consultancy to address Seller priorities

✅ Facilitate the execution of strategic plans and handle operational troubleshooting

✅ Build trust-based relationships with Sellers and stakeholders

✅ Educate Sellers on Amazon's solutions and updates

✅ Conduct monthly performance reviews with Sellers

✅ Develop expertise in specific subject areas to support team and stakeholders

✅ Adapt standardized processes to meet local Seller needs

ASSUMPTION: The role is expected to involve significant interaction with diverse stakeholders, requiring excellent communication and problem-solving skills to effectively manage Seller relationships and operational tasks.

🎯 Required Qualifications

Education: Not specified

Experience: 2-5 years in a related field, preferably with experience in e-commerce or consultancy

Required Skills:

• Seller Management
• Business Analysis
• Consultancy
• Operational Troubleshooting

Preferred Skills:

• Advanced data analysis
• Experience with Amazon seller tools

ASSUMPTION: Although the educational requirements are not specified, candidates with a background in business, marketing, or a related field would likely be preferred due to the role's strategic nature.

💰 Compensation & Benefits

Salary Range: Not specified; typical industry salaries for similar roles at large tech firms range from £50,000 to £70,000 annually in the UK

Benefits:

• Comprehensive healthcare coverage
• Retirement savings plan
• Employee discounts on Amazon purchases

Working Hours: 40 hours per week, with potential flexibility depending on Seller needs

ASSUMPTION: Benefits are assumed to align with Amazon's typical employee offerings, providing comprehensive healthcare and retirement planning options.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development, with major involvement in e-commerce and internet services

Company Size: 10,001+ employees, offering vast resources and opportunities for career development

Founded: Not specified; Amazon was founded in 1994

Company Description:

• Guided by principles of customer obsession and passion for innovation
• Known for rapid decision-making and embracing new ways of doing things
• Focuses on building technologies and services that change lives

Company Specialties:

• e-Commerce
• Retail Operations
• Cloud Computing with AWS

Company Website: https://www.aboutamazon.com/

ASSUMPTION: Given Amazon's expansive operations and innovation-driven culture, the company likely provides a dynamic work environment suitable for self-motivated individuals who thrive in fast-paced settings.

📊 Role Analysis

Career Level: Mid-career position, suitable for individuals with relevant experience seeking growth in a strategic consultancy role

Reporting Structure: Likely reports to a team lead or manager within the Strategic Account Services division

Work Arrangement: Primarily on-site, collaborating closely with team members and other stakeholders

Growth Opportunities:

• Potential to develop specialized expertise in areas like Branding or Fulfillment
• Opportunities to lead projects and initiatives
• Prospects for advancement within Amazon's global network

ASSUMPTION: The role offers comprehensive career development potential within Amazon's extensive support and distribution ecosystems, aligning with the company's strong promotion-from-within policies.

🌍 Location & Work Environment

Office Type: Likely large-scale and collaborative, typical of Amazon's workspaces

Office Location(s): Manchester, United Kingdom

Geographic Context:

• Major economic hub in the UK with rich cultural heritage
• Well-connected transportation links
• Diverse lifestyle and housing options

Work Schedule: Standard business hours with potential for occasional variations based on project needs

ASSUMPTION: Amazon offices are known for their modern infrastructure, providing a conducive atmosphere for teamwork and innovation.

💼 Interview & Application Insights

Typical Process:

• Initial application and resume submission
• Screening interview with HR
• Technical and functional interviews
• Final interview with senior management

Key Assessment Areas:

• Problem-solving skills and analytical abilities
• Experience with e-commerce systems
• Communication and interpersonal skills

Application Tips:

• Highlight concrete examples of Seller management experience
• Demonstrate data analysis proficiency with specific tools
• Showcase achievements in strategic account development

ATS Keywords: "Marketplace Consultant", "Seller Management", "Amazon Seller Services", "Business Analysis"

ASSUMPTION: The thorough interview process suggests a strong emphasis on cultural fit and alignment with Amazon's customer-centric ethos.

🛠️ Tools & Technologies

• Amazon Seller Central
• Data analysis platforms (e.g., Excel, Tableau)
• Project management tools (e.g., Asana, JIRA)

ASSUMPTION: Familiarity with Amazon's proprietary tools and common data analysis software would be expected for optimal performance in this role.

👔 Cultural Fit Considerations

Company Values:

• Customer Obsession
• Invent and Simplify
• Deliver Results

Work Style:

• Nimble and agile with a willingness to experiment
• Decisive and proactive in pursuing innovation
• Collaborative and team-oriented

Self-Assessment Questions:

• How do you prioritize work when managing multiple Sellers?
• Describe a time you used data to influence strategic outcomes.
• What strategies do you use to troubleshoot operational challenges?

ASSUMPTION: Amazon emphasizes a culture of self-improvement and high performance, suggesting that successful candidates are likely to excel in competitive and rapidly changing environments.

⚠️ Potential Challenges

• Navigating complex seller relationships across various industries
• Balancing strategic consultancy with day-to-day operational support
• Keeping up with Amazon's dynamic and expansive marketplace changes
• Adapting to a high-paced work environment

ASSUMPTION: The role's challenges stem from the need to balance strategic and operational demands while maintaining high satisfaction levels among diverse Sellers.

📈 Similar Roles Comparison

• Compared to general account manager positions, this role requires deeper e-commerce proficiency
• Greater emphasis on data analysis and strategic insights provision
• Significant focus on Seller-specific challenges unlike roles in simpler service industries

ASSUMPTION: Similar roles at competitor companies might not involve the same extent of integration with proprietary tools and marketplace intricacies.

📝 Sample Projects

• Implementing a customized advertising strategy for Sellers
• Facilitating international market expansion for specific product lines
• Optimizing product portfolios to maximize sales and visibility

ASSUMPTION: The nature of projects is assumed to be highly collaborative and iterative, involving both strategic foresight and practical execution.

❓ Key Questions to Ask During Interview

• What are the main KPIs for success in this role?
• How does this role integrate with other parts of Amazon's business?
• What support systems are in place for new consultants?
• Can you discuss Amazon's approach to innovation in Seller services?
• How frequently do account strategies need to be reviewed and updated?

ASSUMPTION: The questions listed are designed to provide deeper insight into role expectations and alignment with personal career goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume with a focus on relevant experience and achievements
• Include a cover letter that highlights your strategic and operational successes
• Prepare for competency-based interview questions
• Follow up on your application status with the careers team

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

```