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Marketplace Digital Marketing Manager

State of Illinois
Full-time
On-site
Chicago, Illinois, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketplace Digital Marketing Manager

πŸ”Ή Company: State of Illinois

πŸ”Ή Location: Chicago, Illinois, United States

πŸ”Ή Job Type: Full Time

πŸ”Ή Category: Full Time

πŸ”Ή Date Posted: 2025-07-15

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Managing the Get Covered Illinois marketplace website content strategy
  • Implementing digital marketing advertising campaigns
  • Managing all digital marketing tools
  • Collaborating with leadership teams across various departments

ASSUMPTION: This role requires a strong background in digital marketing and website management, with a focus on improving user experience and driving engagement.

πŸ“‹ Key Responsibilities

βœ… Design, develop, and implement the Get Covered Illinois marketplace website

βœ… Improve website engagement and track user traffic

βœ… Manage and implement digital marketing advertising campaigns

βœ… Manage all digital marketing tools

βœ… Collaborate with leadership on marketing strategies and website accessibility

βœ… Provide training and assistance to GCI leadership and staff

βœ… Assist GCI communications and marketing with social media efforts

βœ… Work with the Illinois Department of Innovation & Technology (DoIT) on best practices and standards

ASSUMPION: This role involves a mix of strategic planning, hands-on implementation, and collaboration with various teams to ensure the website meets the needs of all Illinoisans seeking health insurance.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Public Administration, or a related field

Experience: Two years of responsible administrative experience in a public or business organization

Required Skills:

  • Proven experience in digital marketing campaigns
  • Proficiency in digital marketing tools and platforms
  • Strong analytical skills
  • Excellent communication and collaboration skills
  • Basic web design experience (HTML, CSS)

Preferred Skills:

  • Experience with Adobe and Microsoft 365 applications
  • Experience managing website content
  • Experience collecting and analyzing marketing data
  • Experience working with leadership teams across departments

ASSUMPTION: Candidates with a strong background in digital marketing, website management, and data analysis will be best suited for this role.

πŸ’° Compensation & Benefits

Salary Range: $6,589 - $9,541 (Anticipated starting salary non-state $6,589/CBA language applies)

Benefits:

  • Health, Life, Vision, and Dental Insurance
  • 13 Paid Holidays annually, 14 on even numbered years
  • 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
  • 12 Paid Sick Days annually (sick days carry over from year to year)
  • 12 Weeks Paid Maternity/Paternity Leave
  • 3 Paid Personal Days annually
  • Pension Plan
  • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
  • Flexible work schedules may be available, dependent upon position
  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

Working Hours: M-F; 8:30am - 5:00pm

ASSUMPTION: The salary range provided is based on the State of Illinois' compensation structure for this role. However, actual starting salaries may vary based on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Individual and Family Services

Company Size: 1,001-5,000 employees

Founded: 1964

Company Description:

  • The State of Illinois is responsible for providing essential services to its residents, including health insurance through the Get Covered Illinois marketplace.
  • The Department of Insurance regulates the insurance market in Illinois, ensuring consumer protection and market stability.
  • The State of Illinois offers a comprehensive benefits package to its employees, including health insurance, retirement plans, and paid time off.

Company Specialties:

  • Child Welfare
  • Day Care Licensing
  • Child Protection
  • and Family Services

Company Website: http://www.DCFS.Illinois.gov

ASSUMPTION: The State of Illinois is a large and diverse organization, with a wide range of career opportunities across various departments and agencies.

πŸ“Š Role Analysis

Career Level: Mid-level

Reporting Structure: Reports directly to the Marketplace Communications and Marketing Director

Work Arrangement: On-site, with potential for flexible scheduling

Growth Opportunities:

  • Potential advancement to a senior marketing role within the agency
  • Opportunities to work on high-impact projects with significant visibility
  • Chance to gain experience in a government agency setting

ASSUMPTION: This role offers opportunities for professional growth and development within the agency and the broader state government.

🌍 Location & Work Environment

Office Type: Modern, professional office environment

Office Location(s): 406 E. Monroe, Springfield, Illinois, US; 60 E Van Buren St, Chicago, Illinois 60605, US

Geographic Context:

  • Chicago is the third-most populous city in the United States, with a diverse and vibrant culture
  • Springfield is the state capital and the seat of Illinois government
  • Both locations offer a mix of urban and suburban living options

Work Schedule: Monday-Friday, 8:30am-5:00pm, with potential for flexible scheduling

ASSUMPTION: The work environment is professional and collaborative, with a focus on delivering high-quality services to Illinois residents.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission through the Illinois.jobs2web.com website
  • Phone or video screening with the hiring manager
  • In-person or virtual interview with the hiring panel
  • Background check and reference check
  • Job offer and onboarding

Key Assessment Areas:

  • Digital marketing skills and experience
  • Website management and content strategy
  • Communication and collaboration skills
  • Analytical skills and data-driven decision-making
  • Cultural fit and alignment with the agency's mission and values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experience for this role
  • Demonstrate your understanding of the Get Covered Illinois marketplace and the agency's mission
  • Showcase your ability to manage digital marketing campaigns and improve website engagement
  • Prepare questions to ask the interviewer about the role, team dynamics, and growth opportunities

ATS Keywords: Digital Marketing, Website Management, Content Strategy, Advertising Campaigns, Data Analysis, SEO, Social Media, Email Marketing, Collaboration, Communication, Project Management, Training, Accessibility, Marketing Tools

ASSUMPTION: The application process for this role is competitive, and candidates should tailor their materials and prepare thoroughly to demonstrate their qualifications and fit for the position.

πŸ› οΈ Tools & Technologies

  • Google Analytics
  • LinkedIn Ads
  • SEO tools
  • Email Service Provider (ESP) and Customer Relationship Management (CRM) platforms
  • Adobe Creative Suite
  • Microsoft 365
  • HTML, CSS

ASSUMPTION: Familiarity with these tools and platforms is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Compassion
  • Equity
  • Dedication

Work Style:

  • Collaborative
  • Data-driven
  • Adaptable

Self-Assessment Questions:

  • How do you ensure that your digital marketing strategies align with the company's values and mission?
  • How do you approach working with diverse teams and stakeholders to deliver successful campaigns?
  • How do you stay up-to-date with the latest digital marketing trends and tools?

ASSUMPTION: Candidates should be able to demonstrate their alignment with the company's values and work style preferences.

⚠️ Potential Challenges

  • Managing multiple digital marketing campaigns simultaneously
  • Working with tight deadlines and competing priorities
  • Navigating a large government agency and its bureaucracy
  • Ensuring accessibility and inclusivity for all Illinois residents

ASSUMPTION: These challenges require strong project management skills, adaptability, and a commitment to delivering high-quality services.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on the Get Covered Illinois marketplace and its impact on Illinois residents
  • Similar roles in other government agencies may have a broader focus or different target audiences
  • Career paths in digital marketing can vary widely depending on the organization and industry

ASSUMPTION: Candidates should research the specific requirements and context of this role to ensure it aligns with their career goals and expectations.

πŸ“ Sample Projects

  • Developing and implementing a targeted digital advertising campaign to increase enrollment in the Get Covered Illinois marketplace
  • Analyzing website user data to identify trends and optimize content and layout for improved engagement
  • Collaborating with leadership to create and execute a comprehensive marketing strategy for the Get Covered Illinois marketplace

ASSUMPTION: These projects demonstrate the range of responsibilities and the impact this role can have on the Get Covered Illinois marketplace and Illinois residents.

❓ Key Questions to Ask During Interview

  • How does this role fit into the overall marketing strategy for the Get Covered Illinois marketplace?
  • What are the biggest challenges facing the Get Covered Illinois marketplace, and how can this role address them?
  • How does this role collaborate with other departments and agencies within the State of Illinois?
  • What opportunities are there for professional growth and development within this role and the agency?
  • How does the agency support work-life balance for its employees?

ASSUMPTION: These questions demonstrate your interest in the role and its context within the agency and the broader state government.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Illinois.jobs2web.com website
  • Tailor your resume and cover letter to highlight your relevant skills and experience
  • Prepare for phone or video screening and in-person or virtual interviews
  • Complete a background check and reference check
  • Follow up with the hiring manager after the interview to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.