Merchant Acquisition Specialist

📌 Core Information

🔹 Job Title: Merchant Acquisition Specialist

🔹 Company: Tamara

🔹 Location: Riyadh, Saudi Arabia

🔹 Job Type: On-site

🔹 Category: Financial Services

🔹 Date Posted: July 8, 2025

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: Not remote-friendly

🚀 Job Overview

Key aspects of this role include:

• Proactive merchant outreach and relationship building
• On-site product demonstrations and merchant onboarding
• Market intelligence gathering and in-store marketing inspection
• Collaboration with cross-functional teams to drive strategic growth

ASSUMPTION: This role requires a high degree of self-motivation and adaptability, as it involves frequent travel and working independently.

📋 Key Responsibilities

✅ Actively identify and approach potential merchants in their physical store locations

✅ Establish and nurture strong relationships with merchants, understanding their unique needs and challenges

✅ Conduct in-person product or service demonstrations and address merchant concerns to secure new partnerships

✅ Collect and report valuable market insights, competitor activities, and merchant feedback to inform company strategy and product development

✅ Guide interested merchants through the application and onboarding process, ensuring a smooth transition and laying the groundwork for a successful long-term partnership

ASSUMPTION: This role requires a strong focus on customer-centricity and a deep understanding of the merchant's perspective to drive successful partnerships.

🎯 Required Qualifications

Education: Bachelor’s degree in business, marketing, or a related field

Experience: Entry-level (0-2 years) with a focus on sales, business development, or a related field

Required Skills:

• Strong Arabic and English communication, persuasion, and interpersonal skills
• Stakeholder management skills and CRM proficiency
• Highly organized with a strong attention to detail
• Ability to work independently and as part of a team
• Proven ability to adapt to a fast-paced environment
• Highly energetic and proactive

Preferred Skills:

• Previous experience in the fintech or financial services industry
• Familiarity with the Saudi Arabian retail market

ASSUMPTION: While not explicitly stated, a valid KSA driver's license is likely required for this role due to the on-site nature of the work.

💰 Compensation & Benefits

Salary Range: Based on industry standards for entry-level roles in the Saudi Arabian financial services sector, the estimated salary range for this position is SAR 10,000 - 15,000 per month (USD 2,667 - 4,000).

Benefits:

• Health insurance
• Retirement plan
• Employee discounts on Tamara services
• Opportunities for professional growth and development

Working Hours: Full-time, with flexible hours to accommodate merchant availability

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: Tamara operates in the competitive and rapidly evolving fintech industry, focusing on retail and e-commerce partnerships.

Company Size: Tamara is a mid-sized company with 501-1,000 employees, providing a dynamic and collaborative work environment.

Founded: Tamara was founded in 2020, making it a relatively young and fast-growing company.

Company Description:

• Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region
• Serves millions of users and partners with leading global and regional brands
• Backed by prominent investors, including Sanabil Investments and SNB Capital

Company Specialties:

• Retail and e-commerce partnerships
• Financial services and payments
• Customer-centric product development

Company Website: http://www.tamara.com

ASSUMPTION: Tamara's focus on customer-centricity and strategic partnerships is likely to be a significant factor in its continued growth and success.

📊 Role Analysis

Career Level: This role is an entry-level position, offering an excellent opportunity for career growth and development within the fintech industry.

Reporting Structure: The Merchant Acquisition Specialist will report directly to the In-store Operations team and collaborate with various cross-functional teams, including sales, marketing, and product development.

Work Arrangement: This role requires frequent travel to visit merchants at their physical store locations, with flexible working hours to accommodate merchant availability.

Growth Opportunities:

• Advancement to senior roles within the In-store Operations team
• Transition to other departments, such as sales, marketing, or product development
• Potential international assignments as Tamara expands its regional footprint

ASSUMPTION: Given Tamara's rapid growth and expansion, there are likely to be numerous opportunities for career progression within the company.

🌍 Location & Work Environment

Office Type: Tamara's headquarters is located in Riyadh, Saudi Arabia, with additional regional and global support offices.

Office Location(s): Riyadh, Saudi Arabia

Geographic Context:

• Riyadh is the capital and largest city of Saudi Arabia, with a population of over 7 million
• The city is a major commercial and financial hub in the Middle East
• Riyadh offers a mix of traditional and modern attractions, with a growing expat community

Work Schedule: Full-time, with flexible hours to accommodate merchant availability

ASSUMPTION: While not explicitly stated, it is likely that this role will require occasional weekend work to accommodate merchant availability.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the hiring manager
• Final interview with the team or relevant stakeholders

Key Assessment Areas:

• Communication and interpersonal skills
• Sales and persuasion abilities
• Problem-solving and adaptability
• Understanding of the fintech industry and Tamara's offerings

Application Tips:

• Highlight relevant sales, business development, or customer-facing experience
• Demonstrate a strong understanding of the Saudi Arabian retail market and consumer behavior
• Showcase your ability to work independently and in a fast-paced environment

ATS Keywords: Merchant acquisition, sales, business development, customer relationship management, stakeholder management, on-site demonstrations, market intelligence, in-store marketing, retail partnerships, fintech

ASSUMPTION: Given Tamara's focus on customer-centricity and strategic partnerships, candidates should emphasize their ability to understand and address the unique needs of merchants during the application process.

🛠️ Tools & Technologies

• CRM software (e.g., Salesforce, HubSpot, or Zoho CRM)
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Google Workspace (Gmail, Google Drive, Google Docs)
• Project management tools (e.g., Asana, Trello, or Jira)

ASSUMPTION: While not explicitly stated, it is likely that candidates should have proficiency in using CRM software and other relevant tools to manage merchant relationships effectively.

👔 Cultural Fit Considerations

Company Values:

• Customer-centricity
• Integrity and transparency
• Collaboration and teamwork
• Innovation and continuous learning

Work Style:

• Dynamic and fast-paced
• Collaborative and team-oriented
• Focused on customer-centric product development
• Adaptable and responsive to market changes

Self-Assessment Questions:

• How do you ensure that you understand and address the unique needs of your customers or partners?
• Can you provide an example of a time when you had to adapt to a rapidly changing environment, and how did you handle it?
• How do you prioritize and manage your time effectively when working independently?

ASSUMPTION: Tamara's focus on customer-centricity and collaboration is likely to be a significant factor in its hiring decisions, with candidates who can demonstrate a strong alignment with these values being more successful in the application process.

⚠️ Potential Challenges

• Frequent travel and working independently may be challenging for some candidates
• The competitive nature of the fintech industry may present obstacles to securing partnerships
• Adapting to a fast-paced and dynamic work environment may require a high degree of flexibility and resilience
• Occasional weekend work may be required to accommodate merchant availability

ASSUMPTION: Candidates should be prepared to address these potential challenges during the application process and demonstrate their ability to thrive in a fast-paced and dynamic work environment.

📈 Similar Roles Comparison

• Unlike traditional sales roles, this position focuses on merchant acquisition and partnership development rather than direct customer sales
• The role requires a strong understanding of the retail market and consumer behavior, as well as the ability to build and maintain strong relationships with merchants
• Career progression in this role may involve transitioning to other departments, such as sales, marketing, or product development, or taking on international assignments as Tamara expands its regional footprint

ASSUMPTION: Candidates should be prepared to discuss their understanding of the differences between merchant acquisition and traditional sales roles, as well as their long-term career goals and aspirations within the company.

📝 Sample Projects

• Developing and implementing a targeted merchant outreach campaign to secure new partnerships
• Conducting market research and analysis to identify trends and opportunities in the Saudi Arabian retail market
• Creating and delivering customized on-site product demonstrations to address merchant concerns and secure new partnerships

ASSUMPTION: Candidates should be prepared to discuss their experience with similar projects and how they have approached them in the past, as well as their ideas for driving success in this role.

❓ Key Questions to Ask During Interview

• Can you describe the typical merchant onboarding process and how I can best support it?
• How does Tamara differentiate itself from other fintech platforms in the region, and how can I effectively communicate these differences to merchants?
• What are the most significant challenges facing the In-store Operations team currently, and how can this role contribute to addressing them?
• How does Tamara support the professional growth and development of its employees, and what opportunities are available for career progression within the company?
• What is the team's approach to collaboration and communication, and how can I best contribute to a positive and productive work environment?

ASSUMPTION: Candidates should be prepared to ask thoughtful and insightful questions that demonstrate their understanding of the role and their commitment to driving success within the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant sales, business development, or customer-facing experience
• Prepare examples of your past successes in merchant acquisition, sales, or customer relationship management
• Follow up with the hiring manager one week after submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.