π Core Information
πΉ Job Title: Mr D - Partner Account Associate
πΉ Company: Mr D (a division of Takealot.com)
πΉ Location: Cape Town, South Africa
πΉ Job Type: On-site
πΉ Category: Sales & Account Management
πΉ Date Posted: April 17, 2025
πΉ Experience Level: 0-2 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Identifying and prioritizing suitable restaurant partners for the Mr D platform
- Maintaining a robust sales pipeline
- Operating as the lead point of contact for restaurant partners
- Strengthening relationships with restaurant partners and monitoring their performance
- Ensuring timeous and effective solutions and feedback to restaurant partners
ASSUMPTION: This role is ideal for individuals with a strong sales background, excellent communication skills, and a customer-focused mindset. Prior experience in the hospitality industry would be beneficial but not required.
π Key Responsibilities
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Assist in identifying and prioritizing suitable Restaurant Partners for the Mr D platform
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Assist in creating and maintaining a robust sales pipeline
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Assist the Sales Area Leads with the restaurants sign-up process
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Operate as the lead point of contact for restaurant partners in the assigned areas while reporting to the Sales Area Leads
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Work with Sales Area Leads to strengthen relationships with restaurant partners and monitor their business and store performance
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Ensure timeous and effective solutions and feedback to restaurant partners
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Assist with all device-related queries from restaurant partners
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Assist with delivery of marketing material to various restaurants when required
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Train restaurant staff on use of the Mr D restaurant device
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Ensure strict restaurant visit standards are maintained
ASSUMPTION: This role requires a high level of self-motivation, accuracy, and the ability to work in a fast-paced environment. Candidates should be extremely competitive and have a love for winning.
π― Required Qualifications
Education: Matric
Experience: Minimum 1 year of prior sales or account management experience
Required Skills:
- Excellent communication skills
- A highly customer-focused mindset and consultative sales approach
- Knowledge of the local restaurant industry
- Ability to self-motivate
- Extremely competitive and relentless; a love for winning
- Ability to work and keep up in a fast-paced environment
- Accurate
- Own transport essential
Preferred Skills:
- Proficiency in using CRM tools
- Prior experience in the hospitality industry
- Tertiary qualification
ASSUMPTION: While a tertiary qualification is beneficial, it is not required for this role. The most important qualities are a strong sales background and excellent communication skills.
π° Compensation & Benefits
Salary Range: The salary range for this position is not specified. However, based on industry standards for a sales role with 0-2 years of experience in Cape Town, the estimated salary range is R150,000 - R250,000 per annum.
Benefits:
- Market-related, Total Remuneration Package with full flexibility
- No stuffy offices or siloed work environments
- Free access to online learning courses on Prosus Academy
- Regular social events and out-of-office activities
- Birthday leave
- Confidential counselling, legal support, and financial guidance
- Free parking
Working Hours: Full-time, Monday to Friday, with additional hours as required to meet sales targets.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and performance.
π Applicant Insights
π Company Context
Industry: Retail, specifically online food delivery
Company Size: 1,001-5,000 employees (Takealot.com Group)
Founded: 2011 (Takealot.com Group), with Mr D being a more recent division
Company Description:
- Mr D is a division of Takealot.com, the leading eCommerce retailer in South Africa
- Mr D focuses on providing a convenient and efficient online food delivery service
- The company is committed to being customer-centric and improving the customer experience
Company Specialties:
- Online Retail
- Online Marketing
- Open Source Development
- Logistics and Warehousing
- eCommerce and innovation
Company Website: http://www.takealot.com
ASSUMPTION: Mr D is a growing division of Takealot.com, offering ample opportunities for career growth and development within the company.
π Role Analysis
Career Level: Entry-level to mid-level sales role, with opportunities for growth and advancement
Reporting Structure: Reports directly to the Sales Lead of Mr D
Work Arrangement: On-site, with the possibility of occasional remote work for specific tasks
Growth Opportunities:
- Advancement to a Sales Area Lead position
- Expansion into other divisions within the Takealot.com Group
- Developing expertise in account management and sales strategy
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to advance within the company and develop their skills in sales and account management.
π Location & Work Environment
Office Type: Modern, collaborative office space
Office Location(s): Cape Town, South Africa
Geographic Context:
- Cape Town is the second-most populous city in South Africa, with a diverse cultural scene and a thriving food industry
- The city offers a high standard of living, with a mix of urban and coastal environments
- Cape Town is known for its vibrant nightlife, beautiful beaches, and numerous outdoor activities
Work Schedule: Full-time, with additional hours as required to meet sales targets. The role may involve occasional evening or weekend work to accommodate restaurant partners' schedules.
ASSUMPTION: The work environment at Mr D is dynamic and fast-paced, with a strong focus on customer satisfaction and sales growth.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the Sales Lead
- Final decision and offer
Key Assessment Areas:
- Sales skills and experience
- Communication and interpersonal skills
- Customer-focused mindset
- Problem-solving abilities
Application Tips:
- Highlight your relevant sales experience and achievements
- Tailor your resume to emphasize your customer-focused mindset and consultative sales approach
- Prepare examples of how you have handled challenging sales situations in the past
- Research Mr D and the Takealot.com Group to demonstrate your interest in the company and its mission
ATS Keywords: Restaurant Partners, Sales Pipeline, Customer-Focused, Consultative Sales, Self-Motivation, Competitive, Fast-Paced Environment, Accuracy
ASSUMPTION: The application process for this role is likely to be competitive, with a focus on assessing candidates' sales skills, customer-focused mindset, and problem-solving abilities.
π οΈ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot, or Zoho CRM)
- Sales enablement tools (e.g., SalesLoft, Outreach, or SalesHandy)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams, or Google Workspace)
ASSUMPTION: The specific tools and technologies used in this role may vary depending on the company's preferences and the candidate's prior experience.
π Cultural Fit Considerations
Company Values:
- Customer-centricity
- Innovation and continuous improvement
- Collaboration and teamwork
- Integrity and accountability
Work Style:
- Dynamic and fast-paced
- Customer-focused and results-driven
- Collaborative and team-oriented
- Adaptable and resilient
Self-Assessment Questions:
- How do you demonstrate a customer-focused mindset in your sales approach?
- Can you provide an example of a time when you had to adapt to a challenging sales environment?
- How do you prioritize and manage your time to meet sales targets?
ASSUMPTION: Mr D values candidates who are customer-focused, innovative, collaborative, and adaptable, with a strong work ethic and a results-driven mindset.
β οΈ Potential Challenges
- Meeting and exceeding sales targets in a competitive market
- Managing a high volume of restaurant partners and maintaining strong relationships with each
- Adapting to a fast-paced and dynamic work environment
- Balancing the demands of multiple restaurant partners and internal stakeholders
ASSUMPTION: This role may present challenges related to sales performance, time management, and adaptability in a fast-paced environment. Successful candidates will be able to demonstrate their ability to overcome these challenges and thrive in a competitive sales role.
π Similar Roles Comparison
- This role differs from other sales positions in the Takealot.com Group, as it focuses specifically on the food delivery sector and restaurant partnerships
- Industry-specific context: The food delivery market in South Africa is highly competitive, with several established players and new entrants
- Career path comparison: This role offers opportunities for growth and advancement within the Takealot.com Group, with potential career paths including Sales Area Lead, Account Manager, or other sales-focused roles
ASSUMPTION: This role is unique within the Takealot.com Group, offering candidates the opportunity to specialize in the food delivery sector and build a career in sales within the company.
π Sample Projects
- Developing and implementing a targeted sales strategy for a specific geographic region
- Conducting market research to identify new restaurant partners and expand the Mr D platform's reach
- Collaborating with the marketing team to create and execute promotional campaigns for restaurant partners
ASSUMPTION: These sample projects are designed to give candidates an idea of the types of tasks and initiatives they may be involved in as a Partner Account Associate at Mr D.
β Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Mr D support the growth and development of its sales team members?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- How does Mr D measure and evaluate the performance of its sales team members?
- What opportunities are there for career growth and advancement within the Takealot.com Group?
ASSUMPTION: These interview questions are designed to help candidates better understand the role, the company, and the opportunities for growth and development within the Takealot.com Group.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant sales experience and customer-focused mindset
- Prepare a cover letter that explains why you are interested in this role and how your skills and experience make you a strong fit for Mr D
- If applicable, prepare examples of your past sales achievements and challenges overcome
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.