MRO Services Growth Programs Leader

📌 Core Information

🔹 Job Title: MRO Services Growth Programs Leader

🔹 Company: Emerson

🔹 Location: Marshalltown, Iowa, United States

🔹 Job Type: Full time

🔹 Category: Automation Machinery Manufacturing

🔹 Date Posted: June 19, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Global leadership in developing and aligning programs to grow aftermarket revenue
• Collaboration with global teams to enhance sales and service deliverables
• Optimizing MRO, parts, and service program results
• Strategic planning and partnership development to drive business growth

ASSUMPTION: This role requires a strategic mindset, strong communication skills, and the ability to work effectively with global teams.

📋 Key Responsibilities

✅ Align MRO services growth programs with global sales channels to ensure above-market, profitable aftermarket growth

✅ Develop and maintain MRO/services growth programs that support World Areas, GIS, SBUs, and Final Control alignment opportunities

✅ Lead global LCS/ASP service deliverables portfolio and differentiation playbook

✅ Develop program actions to increase STO pursuit efficiency and grow maintenance event order volumes

✅ Lead funnel/forecast, IIR/CRM tool, reporting consolidations, leading market indicator, and data analytic global service activities with STO focus

✅ Use Presto, digital tools, site walkdowns, and plant asset reviews to increase growth rates

✅ Lead global QuickShip, Parts, and Lifecycle Services standard methodology cadences

ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong project management skills.

🎯 Required Qualifications

Education: Bachelor’s degree in business or engineering related fields

Experience: 5 years of work in aftermarket sales, service, marketing, or related experience required

Required Skills:

• Proficient in crafting professional documents, presentations, and communications
• Experience optimally communicating at various levels of an organization
• Legal authorization to work in the United States – sponsorship will not be provided

Preferred Skills:

• MBA, Marketing, or similar

ASSUMPTION: Candidates with experience in the automation machinery manufacturing industry may have an advantage.

💰 Compensation & Benefits

Salary Range: $120,000 - $160,000 per year (based on industry standards for a role of this level and location)

Benefits:

• Medical Insurance
• Dental Coverage
• Vision Coverage
• Employee Assistance Program
• 401(k)
• Tuition Reimbursement
• Employee Resource Groups
• Recognition
• Flexible Time Off Plans
• Paid Parental Leave
• Vacation Leave
• Holiday Leave

Working Hours: 40 hours per week, with flexibility for remote work not specified

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Emerson operates in the automation machinery manufacturing industry, focusing on technology, software, and engineering solutions for industrial and commercial markets.

Company Size: With over 10,000 employees, Emerson is a large company that offers opportunities for growth and career development.

Founded: Emerson was founded in 1890 and has since grown into a global leader in its industry.

Company Description:

• Emerson is a leading global technology, software, and engineering company
• Provides innovative solutions for customers in industrial and commercial markets
• Drives innovation to make the world healthier, safer, smarter, and more sustainable

Company Specialties:

• Technology
• Engineering
• Empowering Digital Transformation
• Internet of Things
• Industrial Automation
• Home Comfort
• Sensors
• Software
• Food Quality Protection
• Operational Certainty
• Project Certainty
• Advanced Manufacturing
• Energy Efficiency
• Responsible Refrigeration
• Food Waste Solutions
• STEM
• and Sustainable Energy

Company Website: www.emerson.com

ASSUMPTION: Emerson's large size and global presence offer opportunities for career growth and international exposure.

📊 Role Analysis

Career Level: This role is at the senior management level, requiring strategic thinking and leadership skills.

Reporting Structure: The MRO Services Growth Programs Leader reports directly to the Global Vice President of MRO Services.

Work Arrangement: This role is on-site, with no remote work arrangement specified.

Growth Opportunities:

• Potential for global travel and exposure to diverse markets
• Opportunities to develop strategic partnerships and drive business growth
• Possibility to influence global MRO services strategy and direction

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a significant impact on the company's global MRO services strategy.

🌍 Location & Work Environment

Office Type: On-site, with no remote work arrangement specified

Office Location(s): Marshalltown, Iowa, United States

Geographic Context:

• Marshalltown, Iowa, is a small city with a population of approximately 27,000 people
• The cost of living in Marshalltown is relatively low compared to larger cities in the United States
• The city offers a mix of urban and rural living, with easy access to outdoor activities and a close-knit community

Work Schedule: 40 hours per week, with flexibility for remote work not specified

ASSUMPTION: The on-site work arrangement may require some flexibility for travel, as this role involves global collaboration and partnership development.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• In-depth interview with the global vice president of MRO services
• Final interview with additional stakeholders

Key Assessment Areas:

• Strategic thinking and problem-solving skills
• Communication and presentation skills
• Global collaboration and partnership development
• Program development and management

Application Tips:

• Tailor your resume to highlight relevant experience in aftermarket sales, service, or marketing
• Prepare a cover letter that demonstrates your understanding of the role and your fit with Emerson's company culture
• Be prepared to discuss specific examples of your experience in program development, strategic planning, and global collaboration

ATS Keywords: Aftermarket Sales, Service, Marketing, Data Analytics, Communication, Leadership, Collaboration, Program Development, Sales Growth, Customer Relationship Management, Strategic Planning, Partnership Development, Problem Solving, Presentation Skills, Teamwork, Cultural Awareness

ASSUMPTION: The interview process for this role may involve multiple rounds and stakeholders, as it is a global leadership position.

🛠️ Tools & Technologies

• Presto
• CRM tools (e.g., Salesforce, Microsoft Dynamics 365)
• Data analytics tools (e.g., Tableau, Power BI)
• Microsoft Office Suite (Word, PowerPoint, Excel)

ASSUMPTION: Proficiency in using data analytics tools and CRM software is essential for success in this role.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Safety & Quality
• Support Our People
• Customer Focus
• Continuous Improvement
• Collaboration
• Innovation

Work Style:

• Global collaboration and partnership development
• Strategic thinking and problem-solving
• Strong communication and presentation skills
• Adaptability to different cultures and working environments

Self-Assessment Questions:

• How do you align with Emerson's company values, particularly in the context of this role?
• How do you approach global collaboration and partnership development, and how have you demonstrated success in this area in the past?
• How do you balance strategic thinking with practical, actionable plans, and how have you demonstrated this in your previous roles?

ASSUMPTION: Emerson places a strong emphasis on cultural fit and values-driven decision-making, so candidates should be prepared to discuss their alignment with the company's core values.

⚠️ Potential Challenges

• Global collaboration and partnership development may present cultural and logistical challenges
• Balancing strategic thinking with practical, actionable plans may require strong project management skills
• Working in a large, global organization may present unique challenges related to communication, decision-making, and change management
• The on-site work arrangement may require some flexibility for travel, as this role involves global collaboration and partnership development

ASSUMPTION: The global nature of this role and the size of the organization may present unique challenges that require strong communication, adaptability, and strategic thinking skills.

📈 Similar Roles Comparison

• This role is unique in its global focus and strategic leadership responsibilities for MRO services growth programs
• Similar roles in other organizations may have a more regional or local focus, or may be more focused on tactical execution rather than strategic planning
• Career paths for this role may include progression into more senior leadership positions within Emerson's MRO services organization, or potentially into other global leadership roles within the company

ASSUMPTION: This role offers significant growth potential and may provide a unique opportunity for the right candidate to make a significant impact on Emerson's global MRO services strategy.

📝 Sample Projects

• Developing and implementing a global MRO services growth strategy that aligns with Emerson's business objectives and market demands
• Building and maintaining strategic partnerships with global industry sales teams, accredited service providers, and final control alignment opportunities
• Leading global LCS/ASP service deliverables portfolio and differentiation playbook, resulting in increased market share and revenue growth

ASSUMPTION: The specific projects and initiatives for this role will depend on the current state of Emerson's MRO services organization and the strategic priorities of the global vice president of MRO services.

❓ Key Questions to Ask During Interview

• How does this role fit into Emerson's overall global MRO services strategy, and what are the key priorities for the first 90 days in this position?
• What are the biggest challenges facing Emerson's MRO services organization, and how can this role help address them?
• How does Emerson support the professional development and growth of its employees, particularly in global leadership roles?
• What are the key performance indicators (KPIs) for success in this role, and how will my performance be measured?
• How does Emerson's company culture support global collaboration and partnership development, and what resources are available to help me succeed in this area?

ASSUMPTION: Asking thoughtful, strategic questions during the interview process demonstrates your interest in and understanding of the role, and can help you make a strong impression on the hiring manager and other stakeholders.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant experience in aftermarket sales, service, or marketing, and include specific examples of your experience in program development, strategic planning, and global collaboration
• Prepare a cover letter that demonstrates your understanding of the role and your fit with Emerson's company culture
• If invited to interview, be prepared to discuss specific examples of your experience and how you have demonstrated success in the key assessment areas
• Follow up with the hiring manager within one week of submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.