Multi-site Community Manager

📌 Core Information

🔹 Job Title: Multi-site Community Manager

🔹 Company: Freeman Webb Company Realtors

🔹 Location: Clarksville, Tennessee

🔹 Job Type: On-site, Full-time

🔹 Category: Real Estate

🔹 Date Posted: April 15, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Managing day-to-day operations of multiple residential real estate properties
• Supervising and coaching staff to achieve common goals and objectives
• Ensuring budgeting, workplace safety, financial reporting, marketing, and overall property performance
• Complying with Fair Housing regulations and maintaining a safe work environment
• Requires Yardi Voyager experience and CRM IQ experience is preferred

ASSUMPTION: This role involves a high level of responsibility and requires strong leadership, communication, and problem-solving skills. The ideal candidate will have experience in multi-family housing management and be familiar with relevant laws and regulations.

📋 Key Responsibilities

✅ Inspect properties weekly, maintain records, and ensure corrective action is taken

✅ Oversee workplace safety and ensure staff follows safety practices and procedures

✅ Coordinate with the Regional Property Manager on housing violations, special resident arrangements, or potential problems

✅ Ensure compliance with Fair Housing regulations and Freeman Webb Company policies

✅ Monitor stock levels, project supplies, and replacement items required for property operations and building maintenance

✅ Supervise and mentor employees to achieve individual and community goals

✅ Oversee marketing efforts, vacant unit cleanliness, and model appearance to ensure a positive impression

✅ Aggressively pursue resident retention and ensure superior customer service

✅ Follow accounting procedures, ensure purchases are made according to policy, and process invoices for payment

✅ Carry out supervisory responsibilities in accordance with Freeman Webb Company policies and applicable laws

ASSUMPTION: The Multi-site Community Manager is expected to perform a wide range of duties and may be required to work flexible hours, including evenings and weekends, to ensure the smooth operation of the properties under their management.

🎯 Required Qualifications

Education: Associate’s degree (A.A.) or equivalent from a two-year college or technical school

Experience: Two to three years of related experience and/or training

Required Skills:

• Proven leadership and supervisory skills
• Strong communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Familiarity with federal, state, and jurisdictional laws and regulations concerning multi-family housing, Fair Housing, and employee safety
• Proficiency in Yardi Voyager and CRM IQ (preferred)

Preferred Skills:

• IREM certification
• Experience with budgeting, financial reporting, and marketing
• Fluency in a second language (beneficial but not required)

ASSUMPTION: Candidates with relevant experience in multi-family housing management, strong leadership skills, and a proven track record of success in similar roles are encouraged to apply.

💰 Compensation & Benefits

Salary Range: $45,000 - $60,000 per year (based on industry standards for a Multi-site Community Manager with 2-5 years of experience in Clarksville, TN)

Benefits:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (vacation, sick, and holidays)
• Employee discounts on Freeman Webb Company properties

Working Hours: Full-time, typically Monday through Friday, 8:00 AM to 5:00 PM. May be required to work evenings and weekends as needed.

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications. Benefits are subject to change and may be confirmed during the interview process.

📌 Applicant Insights

🔍 Company Context

Industry: Real Estate. Freeman Webb Company Realtors is the largest and most experienced owner and/or manager of apartments in Nashville, TN, managing over 12 million square feet of multifamily, office, and retail property.

Company Size: 201-500 employees. As a mid-sized company, Freeman Webb offers a supportive work environment with opportunities for growth and advancement.

Founded: 1979. Freeman Webb has a rich history and a proven track record of success in real estate investment, management, and property management.

Company Description:

• Freeman Webb is committed to cultivating a caring and professional environment that stresses honesty, hard work, and the importance of serving clients' interests as if they were their own.
• The company is led by seasoned professionals with expertise in real estate management, investments, acquisitions, accounting, lease-up, and renovation.
• Freeman Webb's mission is to maximize the value of its clients' real estate assets, providing quality service to customers while improving the economic well-being of its employees.

Company Specialties:

• Real Estate Investment and Management
• Property Management
• Multifamily, Office, and Retail Property Management

Company Website: http://www.freemanwebb.com

ASSUMPTION: Freeman Webb Company Realtors is a well-established and reputable real estate company with a strong commitment to its employees and clients. The company's size and experience make it an attractive employer for those seeking a career in real estate management.

📊 Role Analysis

Career Level: Mid-level management. The Multi-site Community Manager role is a mid-level management position responsible for overseeing the day-to-day operations of multiple residential real estate properties.

Reporting Structure: The Multi-site Community Manager reports directly to the Regional Property Manager and may manage several subordinate supervisors who supervise the community's employees.

Work Arrangement: On-site, full-time. This role requires a consistent on-site presence to effectively manage property operations, staff, and resident relations.

Growth Opportunities:

• Advancement to a Regional Property Manager role with increased responsibilities and leadership opportunities
• Expansion of management portfolio to include additional properties or property types
• Career progression into corporate roles within Freeman Webb Company Realtors, such as Director of Property Management or Vice President

ASSUMPTION: The Multi-site Community Manager role offers a clear career path for growth and advancement within Freeman Webb Company Realtors, with opportunities for increased responsibilities and leadership development.

🌍 Location & Work Environment

Office Type: On-site, multi-property management. The Multi-site Community Manager is responsible for overseeing the day-to-day operations of multiple residential real estate properties in the same geographic area.

Office Location(s): Clarksville, Tennessee

Geographic Context:

• Clarksville is located in Montgomery County, Tennessee, approximately 45 miles northwest of Nashville
• The city offers a mix of urban and rural living, with a population of around 150,000 people
• Clarksville is home to Austin Peay State University and has a growing economy driven by manufacturing, healthcare, and retail industries

Work Schedule: Full-time, typically Monday through Friday, 8:00 AM to 5:00 PM. May be required to work evenings and weekends as needed.

ASSUMPTION: The Multi-site Community Manager role requires a consistent on-site presence at multiple properties within the same geographic area, with a flexible work schedule to accommodate the needs of the properties and residents.

💼 Interview & Application Insights

Typical Process:

• Online application submission and resume screening
• Phone or video screening interview with the Human Resources department
• In-person or video interview with the Regional Property Manager and/or a member of the Property Management team
• Background check and reference check
• Job offer and onboarding

Key Assessment Areas:

• Leadership and supervisory skills
• Communication and interpersonal skills
• Problem-solving and decision-making abilities
• Familiarity with multi-family housing laws and regulations
• Experience with Yardi Voyager and CRM IQ (preferred)

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Be prepared to discuss your experience with multi-family housing management, budgeting, marketing, and staff supervision
• Demonstrate your understanding of Fair Housing regulations and commitment to maintaining a safe work environment
• Showcase your leadership and problem-solving skills with examples from your previous roles

ATS Keywords: Multi-site Community Manager, Real Estate Management, Property Management, Budgeting, Marketing, Staff Supervision, Fair Housing, Yardi Voyager, CRM IQ

ASSUMPTION: The application process for the Multi-site Community Manager role at Freeman Webb Company Realtors is competitive, and candidates should be prepared to demonstrate their relevant experience and skills throughout the interview process.

🛠️ Tools & Technologies

• Yardi Voyager
• CRM IQ (preferred)
• Microsoft Office Suite
• Google Workspace

ASSUMPTION: The Multi-site Community Manager role requires proficiency in Yardi Voyager and CRM IQ (preferred) for effective property management and staff supervision. Familiarity with Microsoft Office Suite and Google Workspace is also beneficial.

👔 Cultural Fit Considerations

Company Values:

• Honesty and integrity in business practices
• Hard work and dedication to serving clients' interests
• Caring and professional environment that stresses the importance of employee well-being
• Problem-solving and continuous improvement

Work Style:

• Collaborative and team-oriented approach to management
• Adaptability and flexibility in a dynamic work environment
• Strong communication and interpersonal skills
• Results-driven and focused on achieving common goals and objectives

Self-Assessment Questions:

• Do you have experience in multi-family housing management and a strong commitment to serving clients' interests?
• Are you comfortable working in a dynamic and fast-paced environment, with a flexible work schedule as needed?
• Do you possess strong leadership and supervisory skills, with the ability to motivate and coach employees to achieve individual and community goals?

ASSUMPTION: Freeman Webb Company Realtors values candidates who demonstrate a strong work ethic, commitment to client service, and a collaborative approach to management. The ideal candidate will be adaptable, results-driven, and committed to the company's core values.

⚠️ Potential Challenges

• Managing multiple properties and staff members simultaneously, requiring strong organizational and time management skills
• Dealing with challenging resident situations and maintaining a positive and professional demeanor
• Adapting to changes in company policies, procedures, and industry regulations
• Balancing the demands of multiple properties and staff members, potentially leading to a high workload

ASSUMPTION: The Multi-site Community Manager role presents unique challenges and requires strong leadership, communication, and time management skills to succeed in a dynamic and fast-paced work environment.

📈 Similar Roles Comparison

• Multi-site Community Manager vs. Single-site Community Manager: The Multi-site Community Manager role involves overseeing multiple properties and staff members, requiring stronger leadership and organizational skills than a single-site role.
• Real Estate Management vs. Property Management: Both roles involve managing residential real estate properties, but Real Estate Management focuses on the investment and acquisition aspects, while Property Management is more focused on day-to-day operations and tenant relations.
• Career Path: Multi-site Community Manager → Regional Property Manager → Director of Property Management → Vice President of Property Management

ASSUMPTION: The Multi-site Community Manager role is a mid-level management position with a clear career path for growth and advancement within Freeman Webb Company Realtors, with opportunities for increased responsibilities and leadership development.

📝 Sample Projects

• Developing and implementing a marketing plan to increase occupancy rates at multiple properties
• Coordinating and overseeing a multi-property renovation project, ensuring budget compliance and timely completion
• Implementing a new property management software system, such as Yardi Voyager, and training staff members on its use

ASSUMPTION: The Multi-site Community Manager role involves a wide range of projects and initiatives, requiring strong leadership, communication, and project management skills to ensure successful execution.

❓ Key Questions to Ask During Interview

• What are the primary challenges facing the properties under the Multi-site Community Manager's supervision?
• How does the company support the professional development and growth of its Multi-site Community Managers?
• What is the company's approach to maintaining a safe and inclusive work environment, in compliance with Fair Housing regulations?
• How does the company measure the success of its Multi-site Community Managers, and what opportunities are there for growth and advancement?
• What is the company's long-term vision for the properties under the Multi-site Community Manager's supervision?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to success in the Multi-site Community Manager position at Freeman Webb Company Realtors.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Paylocity job portal
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare examples of your experience with multi-family housing management, budgeting, marketing, and staff supervision
• Follow up with the hiring manager one week after submitting your application, inquiring about the status of your application and expressing your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.