📌 Core Information
🔹 Job Title: Multimedia Editor
🔹 Company: Probe CX
🔹 Location: Manila, Philippines
🔹 Job Type: Full-Time
🔹 Category: Marketing & Communications
🔹 Date Posted: July 14, 2025
🔹 Experience Level: Mid-Senior level (5-10 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Creative production of high-impact video, audio, and motion content
- Collaboration with marketing and communications teams for multimedia projects
- Ensuring brand alignment and optimizing content for various platforms
- Managing multimedia asset libraries and production workflows
- Staying current with trends, formats, and tools in multimedia production
ASSUMPTION: This role requires a high level of creativity and technical proficiency in multimedia editing. It involves close collaboration with multiple teams and requires a keen eye for detail and brand alignment.
📋 Key Responsibilities
✅ Edit and produce high-impact video and audio content for internal and external use
✅ Apply motion graphics, animation, and sound design to elevate storytelling and audience engagement
✅ Work closely with marketing and communications teams to brainstorm, storyboard, and execute multimedia projects
✅ Ensure all multimedia aligns with brand guidelines, voice, and values
✅ Optimize content for various platforms with a focus on engagement and performance
✅ Manage multimedia asset libraries and production workflows with accuracy and efficiency
✅ Stay current with trends, formats, and tools in multimedia production
ASSUMPTION: This role requires a strong understanding of multimedia production and a keen eye for detail. It involves both creative and technical aspects, as well as close collaboration with various teams.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Communications, Multimedia, Film Studies)
Experience: 5-8 years of experience in video and audio editing, ideally in a marketing or corporate communications setting
Required Skills:
- Proficiency with editing and design software such as Adobe Premiere Pro, After Effects, and Audition
- Ability to tell powerful visual stories with attention to pacing, tone, and audience
- Experience creating motion graphics and animated explainers (highly desirable)
Preferred Skills:
- Fluency in multiple languages (advantageous for regional content)
- Experience with project management tools (e.g., Asana, Trello)
ASSUMPTION: Candidates should have a strong portfolio showcasing their multimedia work and be comfortable working in a fast-paced, collaborative environment.
💰 Compensation & Benefits
Salary Range: PHP 60,000 - 90,000 per month (based on experience and industry standards for Manila)
Benefits:
- Health insurance
- Retirement plan
- Employee discounts
- Flexible work arrangements
Working Hours: Full-time (40 hours/week), with flexible hours and work-from-home options available
ASSUMPTION: The salary range is estimated based on industry standards for multimedia editors in Manila. Benefits may vary and are subject to change.
📌 Applicant Insights
🔍 Company Context
Industry: Probe CX is a global customer experience organization focused on creating environments where digitally-enabled CX thrives. They partner with organizations across various industries to enhance customer experiences through their digitally-powered, people-first approach.
Company Size: 10,001+ employees
Founded: 1981 (as part of Probe Group)
Company Description:
- Probe CX enhances customer experiences with the right blend of people and technology
- They unlock trapped CX value through managed and outsourced services, intelligent automation, and workforce transformation
- Probe CX operates in over 11 industries and has offices across Asia, Australia, and New Zealand
Company Specialties:
- Customer Management & CX
- Intelligent Automation
- IVR & NLP Technology
- Robotic Process Automation (RPA)
- Credit & Collections
- Consulting
- Shared Services
- Contact Centre
- Knowledge Services
Company Website: http://www.probecx.com
ASSUMPTION: Probe CX offers a dynamic work environment with opportunities for growth and exposure to diverse industries and projects.
📊 Role Analysis
Career Level: Mid-Senior level (5-10 years of experience)
Reporting Structure: This role reports directly to the Marketing Manager and collaborates closely with the Communications team
Work Arrangement: On-site with flexible work-from-home options available
Growth Opportunities:
- Potential to lead multimedia projects and mentor junior team members
- Opportunities to work on regional and global campaigns
- Progression to senior or management roles within the marketing or communications department
ASSUMPTION: This role offers opportunities for career growth and development within a large, global organization.
🌍 Location & Work Environment
Office Type: Modern, collaborative workspace with state-of-the-art facilities
Office Location(s): Manila, Philippines
Geographic Context:
- Manila is the capital and most populous city of the Philippines
- The city offers a vibrant culture, diverse food scene, and numerous entertainment options
- Manila has a tropical climate with hot and humid weather year-round
Work Schedule: Full-time (40 hours/week) with flexible hours and work-from-home options available
ASSUMPTION: The Manila office provides a dynamic and multicultural work environment with opportunities for professional growth and development.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call interview with the HR department
- In-person or virtual interview with the Marketing Manager and/or Communications team
- Final interview with the Director of Marketing or another senior leader
Key Assessment Areas:
- Portfolio and work samples
- Technical skills and software proficiency
- Creativity and storytelling abilities
- Collaboration and communication skills
- Alignment with Probe CX's brand and values
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare a strong portfolio showcasing your multimedia work, including video, audio, and motion graphics projects
- Research Probe CX's brand and values to demonstrate your alignment with their company culture
- Practice presenting your work and explaining your creative process during interviews
ATS Keywords: Video Editing, Audio Editing, Motion Graphics, Animation, Sound Design, Storytelling, Brand Alignment, Content Optimization, Production Workflows, Collaboration, Communication, Creative Thinking, Attention to Detail, Trend Awareness, Software Proficiency, Portfolio Development
ASSUMPTION: The application process for this role may vary depending on the specific needs of the hiring manager and the HR department. Applicants should be prepared to showcase their technical skills and creative portfolio throughout the interview process.
🛠️ Tools & Technologies
- Adobe Premiere Pro
- Adobe After Effects
- Adobe Audition
- Project management tools (e.g., Asana, Trello)
- Multimedia asset management software (e.g., Adobe Experience Manager, Brandfolder)
ASSUMPTION: The required tools and technologies for this role may vary depending on the specific needs of the project and the organization.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Collaborative
- Accountable
- Respectful
Work Style:
- Creative and innovative
- Collaborative and team-oriented
- Results-driven and accountable
- Adaptable and open to feedback
Self-Assessment Questions:
- How do you ensure that your multimedia projects align with Probe CX's brand and values?
- Describe a time when you had to collaborate with multiple teams to complete a multimedia project. How did you ensure successful communication and coordination?
- How do you stay current with trends and best practices in multimedia production?
ASSUMPTION: Applicants should be able to demonstrate their alignment with Probe CX's company values and work style throughout the interview process.
⚠️ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Working in a fast-paced, dynamic environment with frequent changes and updates
- Adapting to new tools and technologies as the organization evolves
- Collaborating with diverse teams across multiple time zones and locations
ASSUMPTION: Applicants should be prepared to navigate these potential challenges and demonstrate their ability to thrive in a dynamic work environment.
📈 Similar Roles Comparison
- This role differs from other multimedia editor positions in that it focuses on both internal and external content, requiring a strong understanding of brand alignment and audience engagement
- Probe CX's regional presence and global client base offer unique opportunities for multimedia editors to work on diverse and impactful projects
- Career progression in this role may lead to senior or management positions within the marketing or communications department, with opportunities to specialize in specific areas of multimedia production
ASSUMPTION: Applicants should research similar roles within the industry to better understand the unique aspects of this position and how it compares to other opportunities.
📝 Sample Projects
- Creating a series of animated explainer videos to showcase Probe CX's services and capabilities
- Editing and optimizing a collection of customer testimonial videos for regional distribution
- Developing a multimedia campaign to launch a new product or service, including video, audio, and motion graphics components
ASSUMPTION: Applicants should be prepared to discuss their relevant work experience and how it translates to the specific responsibilities and requirements of this role.
❓ Key Questions to Ask During Interview
- Can you describe the typical workflow for multimedia projects at Probe CX, and how this role fits into that process?
- How does the Marketing and Communications team collaborate to ensure consistent branding and messaging across multimedia content?
- What opportunities are there for professional growth and development within this role and the broader organization?
- How does Probe CX support work-life balance for its employees, particularly those in creative roles like this one?
- Can you provide an example of a recent multimedia project that the company has worked on, and how it aligns with Probe CX's brand and values?
ASSUMPTION: Applicants should prepare thoughtful and insightful questions to demonstrate their interest in the role and the organization.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare a strong portfolio showcasing your multimedia work, including video, audio, and motion graphics projects
- Research Probe CX's brand and values to demonstrate your alignment with their company culture
- Practice presenting your work and explaining your creative process during interviews
- Follow up with the HR department one week after submitting your application to confirm receipt and inquire about the next steps in the interview process
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
