Multimedia Specialist

📌 Core Information

🔹 Job Title: Multimedia Specialist

🔹 Company: Qualis LLC

🔹 Location: Eglin Air Force Base, Florida, USA

🔹 Job Type: On-site, Full-time

🔹 Category: Defense and Space Manufacturing

🔹 Date Posted: July 11, 2025

🔹 Experience Level: Mid-level (2-5 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Providing advisory and assistant services for Video Teleconference (VTC) and Multimedia services to high-ranking military members and senior executive service members.
• Supporting VTC operations, managing COMSEC, and providing end-user support for multimedia hardware components.
• Working in a fast-paced environment, balancing multiple projects, and meeting deadlines.
• Collaborating with network services to restore service and identify and correct core problems.

ASSUMPTION: This role requires a balance of technical expertise and strong communication skills to effectively support high-ranking military members and senior executive service members.

📋 Key Responsibilities

✅ Support Video Teleconference (VTC) with bases using IP Connections.

✅ Schedule VTC in the DISN Global Video Service daily.

✅ Support and manage COMSEC (Communication Security).

✅ Maintain and operate all computer systems required to run the VTC program.

✅ Respond, diagnose, and resolve problems with a timely process, including problem recognition, research, isolation, resolution, and follow-up.

✅ Provide support documentation and training.

✅ Provide end-user support for multimedia architecture hardware components.

✅ Interact with network services to restore service and identify and correct core problems.

ASSUMPTION: The role involves a mix of technical tasks and customer support, requiring strong problem-solving skills and a customer-focused mindset.

🎯 Required Qualifications

Education: Bachelor's Degree

Experience: A minimum of 3 years of experience in a related field. Substitution of experience for education requires government approval.

Required Skills:

• Active Secret clearance
• Understanding of specific procedures and processes of the Air Force Test Center and DoD regulations and guidelines, covering information, personnel, physical, and industrial security
• Ability to quickly understand customers' overall technical objectives and provide effective solutions
• Excellent verbal and written communication skills, along with customer interaction and presentation capabilities
• Dedication to achieving the mission of the 96TW and high standards of quality and excellence in performing duties
• Ability to work effectively alone, unsupervised, or within a group
• Ability to work in a fast-paced environment and prioritize work to balance multiple projects and deadlines
• Willingness to travel up to 5%
• US Citizenship

Preferred Skills:

• Experience with Video Teleconference (VTC) systems
• Knowledge of COMSEC procedures
• Familiarity with Air Force Test Center and DoD regulations

ASSUMPTION: The required qualifications focus on a mix of technical skills, experience, and strong communication abilities to excel in this role.

💰 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between $60,000 and $80,000 per year, based on industry standards for a mid-level Information Management Support Specialist in the defense industry and the location in Florida.

Benefits:

• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off (vacation, sick, and holidays)
• Tuition reimbursement
• Employee assistance program

Working Hours: This role requires a standard workweek of 40 hours, with the possibility of working overtime as needed.

ASSUMPTION: The salary range is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications. Benefits are typical for a company of this size in the defense industry.

📌 Applicant Insights

🔍 Company Context

Industry: Qualis LLC operates in the defense and space manufacturing industry, providing critical technologies and innovative solutions to the US military and other government agencies.

Company Size: Qualis LLC is a medium-sized company with 201-500 employees, providing a supportive and collaborative work environment.

Founded: Qualis LLC was founded in 1993 and has since grown to become a trusted partner for various government agencies.

Company Description:

• Qualis LLC is a Small Business headquartered in Huntsville, Alabama, with a 32-year history as a trusted Air Force, Space Force, Army, Joint DoD, Missile Defense Agency, NASA, and Navy partner.
• The company provides award-winning support to complex technical and engineering efforts, helping ensure critical technologies of our most critical programs, products, and systems are acquired, tested, and fully operational when fielded.
• Qualis is in key locations nationwide both CONUS and OCONUS, meeting customers' requirements.

Company Specialties:

• Systems Engineering
• Test and Evaluation
• Cybersecurity
• Program Management
• Technical Services
• Engineering
• Training
• Acquisition Management
• Critical Technology
• Hypersonics
• Space Technology
• Trusted AI and Autonomy
• RF Engineering
• Positioning Navigation and Timing (PNT)
• Cyber
• Materiel Release
• Logistics
• Type Classification
• Provisioning
• Integrated Product Support
• and advanced computing and software

Company Website: http://www.qualis-corp.com

ASSUMPTION: The company's extensive experience and diverse specialties enable it to provide comprehensive support to its customers in the defense and space manufacturing industry.

📊 Role Analysis

Career Level: This role is a mid-level position, requiring a balance of technical expertise and strong communication skills to excel in the job.

Reporting Structure: The Multimedia Specialist will report directly to the Information Management Support Manager and work closely with other technical teams and high-ranking military members.

Work Arrangement: This role requires on-site work at Eglin Air Force Base, Florida, with the possibility of occasional travel up to 5%.

Growth Opportunities:

• Expanding technical skills and knowledge in defense and space manufacturing
• Developing leadership and management skills through mentorship and training opportunities
• Advancing to senior-level positions within the company or related industries

ASSUMPTION: The role offers opportunities for professional growth and development, both in technical expertise and leadership skills.

🌍 Location & Work Environment

Office Type: On-site work at Eglin Air Force Base, Florida

Office Location(s): Eglin Air Force Base, Florida

Geographic Context:

• Eglin Air Force Base is located in the Florida Panhandle, offering a mix of urban and rural environments
• The area provides a moderate cost of living, with affordable housing options
• Eglin Air Force Base offers various amenities, including fitness facilities, dining options, and recreational activities

Work Schedule: This role requires a standard workweek of 40 hours, with the possibility of working overtime as needed.

ASSUMPTION: The on-site work environment at Eglin Air Force Base offers a supportive and collaborative work environment, with access to various amenities and resources.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the hiring manager and/or team members
• Background check and reference check
• Job offer and onboarding

Key Assessment Areas:

• Technical skills and knowledge in Video Teleconference (VTC) systems and multimedia services
• Problem-solving abilities and customer support mindset
• Communication skills and presentation capabilities
• Adaptability and ability to work in a fast-paced environment

Application Tips:

• Highlight relevant experience and skills in your resume, focusing on Video Teleconference (VTC) systems, multimedia services, and problem-solving abilities
• Tailor your cover letter to emphasize your interest in the defense and space manufacturing industry and your qualifications for the role
• Prepare examples of your problem-solving skills and customer support experiences to discuss during the interview

ATS Keywords: Video Teleconference, Multimedia Services, COMSEC Management, Problem Diagnosis, Support Documentation, End-User Support, Network Services Interaction, Communication Skills, Customer Interaction, Presentation Skills, Technical Understanding, Mission Dedication, Quality Standards, Teamwork, Time Management, Travel Willingness

ASSUMPTION: The application process is designed to assess the candidate's technical skills, problem-solving abilities, and communication skills, as well as their fit with the company's culture and values.

🛠️ Tools & Technologies

• Video Teleconference (VTC) systems
• Multimedia architecture hardware components
• COMSEC (Communication Security) systems
• Computer systems and software required to run the VTC program
• Network services tools and platforms

ASSUMPTION: The tools and technologies required for this role are specific to the defense and space manufacturing industry and may include proprietary systems and software.

👔 Cultural Fit Considerations

Company Values:

• Customer Focus
• Integrity
• Innovation
• Quality
• Teamwork

Work Style:

• Collaborative and supportive team environment
• Fast-paced and dynamic work environment
• Focus on customer satisfaction and mission success

Self-Assessment Questions:

• Do you have strong communication skills and the ability to work effectively with high-ranking military members and senior executive service members?
• Are you comfortable working in a fast-paced environment and balancing multiple projects and deadlines?
• Do you have a customer-focused mindset and a commitment to quality and excellence in your work?

ASSUMPTION: The company values a strong work ethic, customer focus, and a commitment to quality and excellence in all aspects of its operations.

⚠️ Potential Challenges

• Working with high-ranking military members and senior executive service members may require a high level of professionalism and adaptability
• The fast-paced work environment may present challenges in balancing multiple projects and deadlines
• The role may require occasional travel, which could disrupt personal schedules and routines
• The defense and space manufacturing industry may have unique security requirements and regulations that the candidate must adhere to

ASSUMPTION: The potential challenges of this role are related to the unique work environment and the requirements of the defense and space manufacturing industry.

📈 Similar Roles Comparison

• This role is similar to other Information Management Support Specialist positions in the defense and space manufacturing industry, but may have unique requirements related to the specific customer base and work environment
• The role may require more frequent interaction with high-ranking military members and senior executive service members than similar positions in other industries
• Career progression in this role may involve advancing to senior-level positions within the company or related industries, with opportunities for leadership and management roles

ASSUMPTION: The role is similar to other Information Management Support Specialist positions in the defense and space manufacturing industry, but may have unique requirements related to the specific customer base and work environment.

📝 Sample Projects

• Supporting a high-profile Video Teleconference (VTC) event with multiple bases and high-ranking military members
• Managing COMSEC for a critical defense project, ensuring the security of sensitive information
• Providing end-user support for a complex multimedia architecture hardware component, troubleshooting and resolving technical issues

ASSUMPTION: The sample projects are designed to illustrate the range of responsibilities and challenges that the Multimedia Specialist may face in this role.

❓ Key Questions to Ask During Interview

• Can you describe the typical day-to-day responsibilities of this role?
• How does this role support the mission of the 96TW, and how does the company ensure the quality and excellence of its services?
• What opportunities are there for professional growth and development in this role?
• How does the company support work-life balance for its employees?
• What is the company's approach to diversity, equity, and inclusion, and how does that manifest in the work environment?

ASSUMPTION: The key questions to ask during the interview are designed to gain a deeper understanding of the role, the company culture, and the opportunities for professional growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your relevant experience and skills, focusing on Video Teleconference (VTC) systems, multimedia services, and problem-solving abilities
• Write a cover letter that emphasizes your interest in the defense and space manufacturing industry and your qualifications for the role
• Prepare examples of your problem-solving skills and customer support experiences to discuss during the interview
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.