📌 Core Information
🔹 Job Title: Multimedia Specialist I (Mid-level)
🔹 Company: USAA
🔹 Location: San Antonio Home Office I, San Antonio, Texas
🔹 Job Type: Full-time, Hybrid (4 days in-office)
🔹 Category: Multimedia, Production
🔹 Date Posted: May 22, 2025
🔹 Experience Level: 4+ years
🔹 Remote Status: On-site with occasional travel
🚀 Job Overview
Key aspects of this role include:
- Coordinating production aspects and integrating technical/creative teams
- Producing high-quality video content for various distribution channels
- Supporting storytelling for major USAA events and media interviews
- Providing guidance and counsel to enterprise communication teams
- Performing functional roles such as director, videographer, editing, lighting, and sound
ASSUMPTION: This role requires a balance of creative and technical skills, with a focus on storytelling and production management.
📋 Key Responsibilities
✅ Plan, develop, design, and produce high-quality video content
✅ Coordinate and manage media projects, including team production elements
✅ Research technical capabilities and visual elements for impactful storytelling
✅ Maintain and archive media assets, ensuring equipment and workflow issues are addressed
✅ Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled
ASSUMPTION: This role involves a mix of creative and technical tasks, requiring strong organizational skills and attention to detail.
🎯 Required Qualifications
Education: Bachelor's Degree in Radio/TV/Film, Art, Marketing, Graphic Arts, Design, Journalism, Communications, or a related field
Experience: 4+ years of experience working with graphic design, corporate video post-production, broadcast, advertising, or a related industry
Required Skills:
- Proficient visual, graphic, and presentation skills
- Ability to compose and capture compelling images
- Ability to lift and carry up to 50 pounds of equipment < 10% of the time
Preferred Skills:
- Proven track record in crafting compelling narratives and high-quality content
- US military experience through military service or a military spouse/domestic partner
ASSUMPTION: While a degree is preferred, equivalent experience may be considered. Strong visual and storytelling skills are crucial for this role.
💰 Compensation & Benefits
Salary Range: $77,120 - $138,810 (USD) per year
Benefits:
- Comprehensive medical, dental, and vision plans
- 401(k) and pension plans
- Life insurance
- Parental benefits and adoption assistance
- Paid time off, paid holidays, and 16 paid volunteer hours
- Wellness programs
Working Hours: Full-time, 40 hours per week, with flexible scheduling
ASSUMPTION: The salary range is competitive and based on market data for similar roles in the industry. Benefits are comprehensive and designed to support employee wellness.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, focusing on serving the military community
Company Size: 10,001+ employees, offering a large, diverse work environment
Founded: 1922, with a rich history of serving military members and their families
Company Description:
- USAA provides a range of financial services, including insurance, investments, financial planning, and banking
- Committed to serving the military community, offering competitive products, exceptional service, and trusted advice
- Seeks dedicated team members who share their core values of service, loyalty, honesty, and integrity
Company Specialties:
- Insurance
- Investments
- Financial Planning
- Banking
- Serving the Military Community
- Military Friendly Employer
- Employee Well-being
- World-class Benefits
- Customer Service
- Risk Management
- Audit and Compliance
Company Website: http://www.usaajobs.com
ASSUMPTION: USAA's focus on serving the military community sets it apart in the financial services industry. Its comprehensive benefits package and commitment to employee well-being make it an attractive employer.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and career progression
Reporting Structure: This role may report to a Production Manager or similar position, depending on the specific team structure
Work Arrangement: Hybrid, with 4 days required in the office and occasional travel
Growth Opportunities:
- Advancement to senior production roles or management positions
- Expansion of skills and expertise through training and development opportunities
- Potential to work on high-visibility projects and events
ASSUMPTION: This role offers opportunities for career growth and skill development within the production and multimedia fields.
🌍 Location & Work Environment
Office Type: Corporate office environment with state-of-the-art production facilities
Office Location(s): San Antonio Home Office I, San Antonio, Texas
Geographic Context:
- San Antonio is the second-largest city in Texas, offering a diverse culture and vibrant arts scene
- The city has a low cost of living compared to other major metropolitan areas in the US
- San Antonio is home to several military installations, reflecting USAA's commitment to serving military members and their families
Work Schedule: Full-time, with flexible scheduling and occasional travel requirements
ASSUMPTION: San Antonio offers a unique blend of urban and suburban living, with a strong military presence and a vibrant cultural scene.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the production team
- Final interview with the department head or director
Key Assessment Areas:
- Portfolio and work samples
- Storytelling and creative skills
- Technical proficiency in video production
- Problem-solving and project management abilities
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences
- Prepare a portfolio showcasing your best work and demonstrating your storytelling abilities
- Research USAA's mission and values to demonstrate your fit with the organization
ATS Keywords: Video Editing, Project Management, Graphic Design, Storytelling, Media Production, Lighting, Sound, Videography, Communication, Technical Skills, Creative Direction, Risk Management, Archiving, Presentation Skills, Image Composition, Resource Allocation
ASSUMPTION: USAA's application process is designed to assess candidates' technical skills, creativity, and cultural fit within the organization.
🛠️ Tools & Technologies
- Video editing software (e.g., Adobe Premiere Pro, Final Cut Pro)
- Graphic design software (e.g., Adobe Photoshop, Illustrator)
- Camera and audio equipment
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: Familiarity with industry-standard video editing and graphic design software is essential for this role.
👔 Cultural Fit Considerations
Company Values:
- Service
- Loyalty
- Honesty
- Integrity
Work Style:
- Collaborative and team-oriented
- Adaptable and flexible, with the ability to manage multiple projects simultaneously
- Attention to detail and strong organizational skills
Self-Assessment Questions:
- Do you share USAA's core values of service, loyalty, honesty, and integrity?
- Are you comfortable working in a collaborative, team-oriented environment?
- Do you have strong organizational skills and the ability to manage multiple projects simultaneously?
ASSUMPTION: USAA's company culture emphasizes teamwork, collaboration, and a commitment to serving the military community.
⚠️ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Working with tight budgets and resource constraints
- Occasional travel requirements
- Adapting to changes in production methodologies and technologies
ASSUMPTION: This role may present challenges related to project management, resource allocation, and adaptability to change.
📈 Similar Roles Comparison
- This role differs from related positions in its focus on multimedia production and storytelling for a financial services company
- Industry-specific context: USAA's commitment to serving the military community sets it apart from other financial services organizations
- Career path comparison: This role offers opportunities for growth and advancement within the production and multimedia fields
ASSUMPTION: This role is unique in its focus on multimedia production for a financial services company serving the military community.
📝 Sample Projects
- Producing a series of videos showcasing USAA's products and services for a major event
- Collaborating with enterprise communication teams to develop and execute media interviews with company leadership
- Managing the production of a leadership town hall, including planning, scripting, and post-production
ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities available in this role.
❓ Key Questions to Ask During Interview
- What are the most significant challenges facing the production team currently, and how can this role address them?
- How does this role collaborate with other departments and teams within USAA?
- What opportunities are there for professional development and growth within the production department?
- How does USAA support work-life balance for its employees?
- What is the team's approach to innovation and staying up-to-date with industry trends and technologies?
ASSUMPTION: These interview questions are designed to assess the role's fit with the candidate's skills, interests, and career goals.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and experiences
- Prepare a portfolio showcasing your best work and demonstrating your storytelling abilities
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
