📌 Core Information
🔹 Job Title: Multimedia Specialist Senior
🔹 Company: USAA
🔹 Location: San Antonio Home Office I, San Antonio, Texas
🔹 Job Type: Full-Time, Hybrid (4 days in office)
🔹 Category: Multimedia Production
🔹 Date Posted: May 22, 2025
🔹 Experience Level: 6+ years
🔹 Remote Status: On-site (with occasional travel)
🚀 Job Overview
Key aspects of this role include:
- Directing and supervising multimedia productions from concept to completion
- Applying advanced storytelling techniques to engage diverse audiences
- Managing technical aspects of media productions and ensuring brand guidelines are followed
- Collaborating with cross-functional teams to deliver high-quality content
- Occasional travel for on-site productions and events
ASSUMPTION: This role requires a balance of creative and technical skills, as well as strong leadership and communication abilities.
📋 Key Responsibilities
✅ Directs, leads, and supervises all aspects of a production from initial concept development through completion, ensuring adherence to brand guidelines
✅ Manages technical aspects such as equipment selection, sound, lighting, set design, and special effects for live and recorded media productions and events
✅ Applies advanced technical and creative techniques to guide team members in message/story development, production preparation/execution, post-production editing/delivery, and graphic design direction
✅ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
ASSUMPTION: This role involves a mix of strategic planning, hands-on production work, and risk management.
🎯 Required Qualifications
Education: Bachelor's Degree in Radio/TV/Film, Art, Marketing, Graphic Arts, Design, Journalism, or Communications
Experience: 6+ years of experience working with graphic design, corporate video, post-production, broadcast, advertising, or other related industries
Required Skills:
- Advanced visual, graphic, and presentation skills
- Demonstrated ability using color, fonts, and imagery
- Demonstrated ability to deliver briefings to management
- Demonstrated ability to compose and capture compelling images
- Ability to lift and carry up to 50 pounds of equipment < 10% of the time
Preferred Skills:
- Proven track record in crafting compelling narratives and high-quality content
- US military experience through military service or a military spouse/domestic partner
ASSUMPTION: Candidates with a strong portfolio showcasing their storytelling abilities and experience working with brand guidelines will be highly competitive.
💰 Compensation & Benefits
Salary Range: $103,450 - $186,210 per year
Benefits:
- Comprehensive medical, dental, and vision plans
- 401(k) and pension plans
- Life insurance
- Parental benefits and adoption assistance
- Paid time off program with paid holidays plus 16 paid volunteer hours
- Wellness programs, career path planning, and continuing education
Working Hours: Full-time, with a flexible work environment requiring on-site presence 4 days per week
ASSUMPTION: The salary range provided is competitive for the San Antonio area and the level of experience required for this role.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, focusing on serving the military community and their families
Company Size: 10,001+ employees, offering a large, diverse work environment with ample growth opportunities
Founded: 1922, with a rich history of supporting the military community
Company Description:
- USAA provides a range of financial services, including insurance, investments, financial planning, and banking
- Committed to serving the military community and being their provider of choice
- Offers competitive benefits and a supportive work environment
Company Specialties:
- Insurance
- Investments
- Financial Planning
- Banking
- Serving the Military Community
- Military-Friendly Employer
- Employee Well-being
- World-Class Benefits
- Customer Service
- Risk Management
- Audit and Compliance
Company Website: http://www.usaajobs.com
ASSUMPTION: USAA's commitment to the military community sets it apart from other financial services companies and offers unique opportunities for employees to make a meaningful impact.
📊 Role Analysis
Career Level: Senior, with opportunities for growth and leadership within the multimedia production team
Reporting Structure: This role reports directly to the Manager, Multimedia Production
Work Arrangement: Hybrid, with a flexible work environment requiring on-site presence 4 days per week
Growth Opportunities:
- Potential to mentor junior team members and develop leadership skills
- Opportunities to work on high-visibility projects and expand portfolio
- Career progression within USAA's multimedia production team or related departments
ASSUMPTION: This role offers strong growth potential for candidates looking to advance their careers in multimedia production and leadership.
🌍 Location & Work Environment
Office Type: Corporate office environment with on-site production facilities
Office Location(s): San Antonio Home Office I, San Antonio, Texas
Geographic Context:
- San Antonio is the seventh-most populous city in the United States and offers a diverse cultural scene
- The cost of living in San Antonio is relatively low compared to other major cities in the US
- The city has a humid subtropical climate, with mild winters and hot summers
Work Schedule: Full-time, with a flexible work environment requiring on-site presence 4 days per week
ASSUMPTION: San Antonio's vibrant culture and low cost of living make it an attractive location for professionals seeking a balance between work and personal life.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess communication skills and basic qualifications
- In-depth interview with the hiring manager to discuss experience, portfolio, and fit for the role
- Final interview with the team or additional stakeholders to evaluate cultural fit and team dynamics
Key Assessment Areas:
- Portfolio review and discussion of past projects
- Storytelling abilities and creative problem-solving skills
- Technical proficiency in multimedia production and relevant software
- Leadership and team management skills
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare a portfolio showcasing your best work, with a focus on storytelling and brand adherence
- Be ready to discuss your experience with brand guidelines and risk management in multimedia production
ATS Keywords: Multimedia Production, Storytelling, Graphic Design, Video Post-Production, Brand Guidelines, Risk Management, Team Leadership, Communication Skills, Image Composition, Script Editing
ASSUMPTION: USAA's hiring process is designed to assess candidates' technical skills, creative problem-solving abilities, and cultural fit within the organization.
🛠️ Tools & Technologies
- Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator)
- Avid Media Composer
- Final Cut Pro
- Social media platforms (Facebook, Twitter, etc.)
ASSUMPTION: Candidates should have proficiency in industry-standard multimedia production software and be open to learning new tools as needed.
👔 Cultural Fit Considerations
Company Values:
- Service
- Loyalty
- Honesty
- Integrity
Work Style:
- Collaborative and team-oriented
- Adaptable and open to feedback
- Results-driven and focused on continuous improvement
Self-Assessment Questions:
- How have you demonstrated your commitment to USAA's core values in past roles?
- Can you provide an example of a time when you had to manage a team through a challenging production, and how did you ensure the final product met brand guidelines?
- How do you balance creative freedom with adherence to brand guidelines in your work?
ASSUMPTION: USAA places a strong emphasis on cultural fit and values-driven decision-making in its hiring process.
⚠️ Potential Challenges
- Occasional travel for on-site productions and events
- Managing risks associated with business activities and ensuring compliance with policies and procedures
- Balancing creative and technical responsibilities while meeting tight deadlines
- Adapting to a hybrid work environment with a flexible schedule
ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a commitment to USAA's core values.
📈 Similar Roles Comparison
- Unlike related roles, this position requires a balance of creative and technical skills, as well as strong leadership abilities
- USAA's focus on serving the military community offers unique opportunities for employees to make a meaningful impact
- Career progression within USAA's multimedia production team or related departments may involve expanding into management or specialized roles
ASSUMPTION: This role offers a unique blend of creative, technical, and leadership responsibilities, setting it apart from similar positions in other organizations.
📝 Sample Projects
- Developing a social media campaign to promote USAA's military-friendly benefits and services
- Producing a series of videos showcasing USAA's commitment to the military community and their families
- Creating a brand guidelines document for USAA's multimedia production team, ensuring consistent messaging and visual identity across all content
ASSUMPTION: These sample projects demonstrate the range of responsibilities and creative opportunities available in this role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the multimedia production department?
- How does USAA support the professional development and growth of its multimedia production team members?
- Can you provide an example of a recent multimedia production project that required a strong balance of creative and technical skills, and how was the team structured to achieve success?
- How does USAA ensure that its multimedia content remains engaging, relevant, and on-brand across various platforms and audiences?
- What are the most rewarding aspects of working in multimedia production at USAA, according to current team members?
ASSUMPTION: These questions will help candidates better understand the role, team dynamics, and company culture, enabling them to make an informed decision about their fit for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare a portfolio showcasing your best work, with a focus on storytelling and brand adherence
- Be ready to discuss your experience with brand guidelines and risk management in multimedia production during your interview
- Follow up with the hiring manager one week after submitting your application to confirm receipt and express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
