New Business Account Handler - Corporate & Commercial

📌 Core Information

🔹 Job Title: New Business Account Handler - Corporate & Commercial

🔹 Company: Hyperion, Inc.

🔹 Location: Brentwood - Jubilee House, United Kingdom

🔹 Job Type: Full-Time

🔹 Category: Insurance

🔹 Date Posted: July 15, 2025

🔹 Experience Level: Entry Level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Supporting the administration of clients’ insurance requirements
• Processing new business quotes and invoicing premiums
• Handling client queries and providing excellent service
• Actively cross-selling products from other divisions
• Liaising with other branches and group resources as necessary

ASSUMPTION: This role involves a high level of client interaction and requires strong communication and organizational skills. It is ideal for individuals with a passion for sales and a desire to build a career in insurance.

📋 Key Responsibilities

✅ Assist in achieving group/division client retention targets by providing excellent service

✅ Process new business quotes on a daily basis from warm leads

✅ Deal with open quotes from a managed team inbox

✅ Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures

✅ Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards

✅ Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system

✅ Produce accurate and professional documentation at all times using relevant Howden templates

✅ Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium

✅ Actively cross-sell products from other divisions

✅ Liaise with and assist other branches and group resources as necessary

ASSUMPTION: The role requires a high level of attention to detail, strong organizational skills, and the ability to work efficiently under pressure.

🎯 Required Qualifications

Education: GCSEs A-C in Maths & English

Experience: A minimum of 12 months' experience in a sales role or looking to take the next step from personal lines into commercial insurance

Required Skills:

• Accuracy and attention to detail
• Ability to process work quickly and efficiently
• Ability to prioritize work and meet deadlines
• Excellent client service skills
• Good negotiation and broking skills
• Excellent oral and written communication skills
• Ability to gather and analyze information from the client
• Ability to identify and respond appropriately to an individual client’s level of understanding
• Ability to persuade and influence others

Preferred Skills:

• Cert CII (desirable)
• Acturis (desirable)

ASSUMPTION: While certifications are not required, they are desirable and may indicate a stronger commitment to the insurance industry.

💰 Compensation & Benefits

Salary Range: £25,000 - £35,000 per annum (Based on industry standards for entry-level insurance roles in the UK)

Benefits:

• Competitive benefits package
• Opportunities for career progression
• Flexible working arrangements (hybrid working and flexible hours available)

Working Hours: Full-time, Monday to Friday, 9:00 AM - 5:30 PM (with a 30-minute lunch break)

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level insurance roles in the UK. The actual salary may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Insurance

Company Size: Medium (501-1,000 employees)

Founded: 2013

Company Description:

• Howden is a collective of talented and passionate people worldwide, pushing the boundaries of insurance
• Howden supports clients through the complex landscape of commercial risk, crafting bespoke solutions to empower businesses to navigate uncertainty and achieve growth
• Howden values diversity and offers a career that individuals can define, with a focus on supporting each other and making a positive difference

Company Specialties:

• Commercial Insurance
• Corporate Insurance
• Risk Management
• Insurance Broking

Company Website: dualinsurance.com

ASSUMPTION: Howden is part of the Hyperion Group, which operates in the insurance industry and offers a range of services to clients worldwide.

📊 Role Analysis

Career Level: Entry Level

Reporting Structure: This role reports directly to the New Business Team Manager

Work Arrangement: On-site, full-time, with flexible working arrangements available

Growth Opportunities:

• Progression within the New Business team
• Opportunities to move into other areas of the business, such as underwriting or claims
• Potential to work on larger, more complex accounts as experience is gained

ASSUMPTION: This role offers opportunities for career progression within the company, with the potential to move into other areas of the business as experience is gained.

🌍 Location & Work Environment

Office Type: Modern, professional office environment

Office Location(s): Brentwood - Jubilee House, United Kingdom

Geographic Context:

• Brentwood is a town in the borough of Brentwood, Essex, England
• It is located approximately 20 miles northeast of central London
• The office is easily accessible by public transportation and has nearby amenities

Work Schedule: Monday to Friday, 9:00 AM - 5:30 PM (with a 30-minute lunch break)

ASSUMPTION: The work environment is professional and collaborative, with a focus on supporting each other and providing excellent client service.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• Face-to-face interview with the hiring manager
• Final interview with the team or a panel

Key Assessment Areas:

• Sales and negotiation skills
• Client service skills
• Attention to detail and organizational skills
• Communication and interpersonal skills

Application Tips:

• Tailor your resume to highlight relevant skills and experience for this role
• Prepare examples of your sales and client service experience
• Research the company and the insurance industry to demonstrate your knowledge and enthusiasm

ATS Keywords: New Business, Account Handler, Corporate, Commercial, Insurance, Client Service, Sales, Negotiation, Broking

ASSUMPTION: The application process may vary depending on the volume of applicants and the hiring manager's availability.

🛠️ Tools & Technologies

• Acturis
• Microsoft Office Suite (Word, Excel, PowerPoint)
• CRM software (e.g., Salesforce, Zoho CRM)

ASSUMPTION: The specific tools and technologies used may vary depending on the team and the company's ongoing digital transformation.

👔 Cultural Fit Considerations

Company Values:

• Bravery
• Support
• Determination

Work Style:

• Collaborative
• Client-focused
• Results-driven

Self-Assessment Questions:

• Do you have a passion for sales and a desire to build a career in insurance?
• Are you comfortable working in a fast-paced, client-focused environment?
• Do you have strong communication and interpersonal skills?

ASSUMPTION: The company values a diverse workforce and encourages applicants from all backgrounds to apply.

⚠️ Potential Challenges

• Handling a high volume of client queries and quotes
• Meeting tight deadlines and targets
• Working in a fast-paced, dynamic environment
• Adapting to changes in the insurance industry and market trends

ASSUMPTION: These challenges can be overcome with strong organizational skills, attention to detail, and a commitment to providing excellent client service.

📈 Similar Roles Comparison

• This role is similar to other New Business Account Handler positions in the insurance industry, with a focus on client service and sales
• However, this role is specific to the corporate and commercial insurance sector, which may require additional knowledge and skills
• Career progression opportunities may vary depending on the company and the specific role

ASSUMPTION: While this role shares similarities with other New Business Account Handler positions, the specific focus on corporate and commercial insurance sets it apart.

📝 Sample Projects

• Processing new business quotes for a large corporate client
• Handling a high volume of client queries and ensuring excellent service
• Collaborating with other teams to cross-sell products and services

ASSUMPTION: These sample projects demonstrate the day-to-day responsibilities of the role and the skills required to succeed in this position.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does this role contribute to the overall success of the New Business team and the company?
• What opportunities are there for career progression within the company?
• How does the company support the professional development of its employees?
• What is the company's approach to work-life balance?

ASSUMPTION: These questions demonstrate your interest in the role and the company, and show that you have thought critically about the position and its requirements.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the application link
• Tailor your resume to highlight relevant skills and experience for this role
• Prepare a cover letter explaining your interest in the position and the company
• Prepare examples of your sales and client service experience
• Follow up with the hiring manager one week after submitting your application to confirm receipt and express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.