📌 Core Information
🔹 Job Title: New Markets Account Executive, Vietnam
🔹 Company: Salesforce
🔹 Location: Singapore
🔹 Job Type: On-site
🔹 Category: Account Management
🔹 Date Posted: Tue Apr 01 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
📌 Essential Job Details
🚀 Job Overview
Key aspects of this role include:
- Engaging with existing customers and new leads to sell the Salesforce Customer 360 platform
- Building positive, trusted relationships with key team members and c-suite decision makers
- Developing opportunities through warm leads and whitespace prospecting
- Aligning customer needs with Salesforce's value proposition to maximize engagement
ASSUMPTION: This role is highly focused on growth in the Vietnam market, requiring strong market knowledge and networking capabilities within the region.
📋 Key Responsibilities
✅ Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
✅ Establish and drive a long-term strategy for accounts, aligned with customer business objectives
✅ Lead the end-to-end sales process with the engagement of resources like Sales Engineers, Professional Services, and Partners
✅ Conduct territory research to create a go-to-market strategy and target account list within 30 days
✅ Share Salesforce's value proposition with new and existing customers
✅ Drive growth within an assigned account
ASSUMPTION: Responsibilities require comprehensive knowledge of Salesforce solutions and excellent customer interaction skills.
🎯 Required Qualifications
Education: Not specified
Experience: 2-5 years in account management or a similar role
Required Skills:
- Account Planning
- Research and Discovery
- Solutioning
- Customer Communication
- Resource Application
- Team Selling
- Fluency in English and Vietnamese
Preferred Skills:
- Excellent interpersonal and communication skills
- Education in sales methodology
- Ability to develop cases and service requirements
ASSUMPTION: Candidates are expected to have significant experience in the software or tech industry, with specific focus on CRM platforms.
💰 Compensation & Benefits
Salary Range: Not specified. Typically competitive based on market standard.
Benefits:
- Well-being reimbursement
- Generous parental leave
- Adoption assistance
- Fertility benefits
Working Hours: 40 hours per week; flexibility details not specified
ASSUMPTION: Compensation includes standard Salesforce benefits, which are competitive in the industry.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, focusing on CRM and cloud computing
Company Size: 10,001+ employees, offering extensive resources and global reach
Founded: Not specified
Company Description:
- Salesforce is known for its customer relationship management software, AI, and data services
- Emphasizes core values and community-driven work ethics
- Aims to drive business change and improve the state of the world
Company Specialties:
- Enterprise Cloud Computing
- Customer Relationship Management
Company Website: www.salesforce.com
ASSUMPTION: Salesforce is a leader in CRM solutions, offering employees wide-ranging career growth opportunities.
📊 Role Analysis
Career Level: Mid-level position ideal for candidates with 2-5 years’ experience
Reporting Structure: Likely reporting to Regional Sales Manager or Account Director
Work Arrangement: Primarily on-site at the Singapore office
Growth Opportunities:
- Opportunities to work with a diverse set of clients across industries
- Potential to grow into senior account management roles
- Access to Salesforce’s employee development programs and resources
ASSUMPTION: The position offers significant exposure to enterprise clients in the Vietnam market, enhancing strategic sales skills.
🌍 Location & Work Environment
Office Type: Corporate office environment
Office Location(s): Primarily based in Singapore, with potential travel to Vietnam
Geographic Context:
- Singapore is a global business hub with a diverse, multicultural environment
- Strategic location for businesses targeting Southeast Asia and APAC markets
- Offers extensive networking opportunities within the tech industry
Work Schedule: Typical business hours with potential need for flexibility to accommodate client schedules
ASSUMPTION: The role requires frequent collaboration with teams across different regions, demanding flexibility in working hours.
💼 Interview & Application Insights
Typical Process:
- Resume screening
- Initial HR interview
- Technical or skills assessment
- Final interview with hiring manager or team
Key Assessment Areas:
- Sales experience and track record
- Understanding of CRM and cloud solutions
- Communication and interpersonal skills
Application Tips:
- Highlight experience with CRM platforms and enterprise sales
- Showcase ability to build long-term client relationships
- Demonstrate cultural adaptability and multilingual communication skills
ATS Keywords: Account Management, CRM, Salesforce, Enterprise Sales, B2B, Client Management, Vietnamese, English
ASSUMPTION: Emphasis will be placed on applicants' proven sales success in a similar market or industry.
🛠️ Tools & Technologies
- Salesforce CRM platform
- Google Slides for presentations
- Zoom for virtual meetings
ASSUMPTION: Proficiency in Salesforce tools and general office software is critical due to the nature of the role.
👔 Cultural Fit Considerations
Company Values:
- Innovation and customer success
- Trust and equality
- Corporate responsibility
Work Style:
- Collaborative and team-oriented
- Results-driven with a focus on strategic thinking
- Adaptive to change and fast-paced environments
Self-Assessment Questions:
- Do I have experience in enterprise sales?
- Am I proficient in using CRM tools?
- How well do I adapt to new cultural environments?
ASSUMPTION: A suitable candidate should align well with Salesforce's commitment to driving meaningful social and business change.
⚠️ Potential Challenges
- Navigating complex sales cycles in a highly competitive market
- Ensuring high customer satisfaction while meeting aggressive sales targets
- Balancing client-specific solutions within standardized product offerings
- Coping with travel demands between Singapore and Vietnam
ASSUMPTION: Successful candidates will need robust organizational skills to balance varied geographical responsibilities.
📈 Similar Roles Comparison
- Similar to regional sales roles in tech firms focusing on emerging markets
- Likely involves more client interaction compared to typical inside sales roles
- Offers broader strategic involvement than entry-level account management positions
ASSUMPTION: This role functions at a level above traditional account executive positions, due to its regional focus and strategic responsibilities.
📝 Sample Projects
- Developing tailored CRM solutions for large enterprises in Vietnam
- Leading cross-functional teams to launch new Salesforce solutions in emerging markets
- Designing and implementing a market-entry strategy for Salesforce products
ASSUMPTION: The projects associated with this role are expected to require strong leadership and project management skills.
❓ Key Questions to Ask During Interview
- What are the primary growth objectives for the Vietnam market?
- How does Salesforce measure success in this role?
- What support structures are in place for team collaboration?
- How frequently is travel expected to Vietnam or other regions?
- Can you describe the team culture and working dynamics?
ASSUMPTION: Questions should focus on role expectations, support mechanisms, and opportunities for professional growth within Salesforce.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through Salesforce Careers
- Ensure your resume highlights relevant sales and CRM experience
- Prepare to discuss your strategic and client management skills in interviews
- Provide examples of successful sales strategies implemented
- Demonstrate familiarity with Salesforce products and market positioning
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
