🔹 Job Title: NWEA Account Mgr II
🔹 Company: Houghton Mifflin Harcourt (HMH)
🔹 Location: Remote (based out of CA, OR, HI, ID, WA)
🔹 Job Type: Full-time
🔹 Category: Education, Sales
🔹 Date Posted: May 27, 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: Remote (with up to 60-70% travel)
Key aspects of this role include:
ASSUMPTION: This role requires strong communication skills, adaptability, and a commitment to NWEA's mission and culture. The ideal candidate will be comfortable working independently and managing a large volume of customer accounts and activity.
✅ Serve as the primary NWEA account contact for a portfolio of existing partners
✅ Ensure partner loyalty and customer satisfaction through proactive outreach and communication
✅ Achieve renewal and expansion targets as defined by regional objectives
✅ Plan and prioritize new product, expansion, and retention activities
✅ Schedule and deliver webinars, introductions, data consultations, and other sales calls as needed
✅ Implement effective processes and use of support materials to meet partners' unique needs
✅ Stay current and knowledgeable about NWEA products, services, and the education market
✅ Use Salesforce to manage partner opportunities, pipeline, and data to drive partner activity
✅ Present price, credit, and terms in accordance with standard procedures and/or contractual requirements
✅ Travel as needed for regional, partner, or NWEA events (up to 50%)
ASSUMPTION: This role requires a strong focus on customer satisfaction, effective communication, and the ability to manage multiple accounts and activities simultaneously.
Education: Bachelor's degree in education, business, or a related field required
Experience: 1-2 years of account management experience, with demonstrated effective communication and presentation skills
Required Skills:
Preferred Skills:
ASSUMPTION: Candidates with experience in the educational market and familiarity with NWEA products will have a competitive advantage in this role.
Salary Range: $78,000 - $90,000 + uncapped commissions
Benefits:
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for account management roles in the education sector. The actual salary may vary depending on factors such as experience, skills, and performance.
Industry: Education, E-Learning Providers
Company Size: 1,001-5,000 employees (mid-size)
Founded: Not specified (privately held company)
Company Description:
Company Specialties:
Company Website: hmhco.com
ASSUMPTION: As a mid-size company, HMH offers opportunities for growth and collaboration while maintaining a personal touch. Their focus on education and learning technology makes them an attractive employer for individuals passionate about education and innovation.
Career Level: Mid-level (Account Manager II)
Reporting Structure: Reports to the Director of the regional team
Work Arrangement: Remote with up to 60-70% travel
Growth Opportunities:
ASSUMPTION: This role offers opportunities for career growth and development within the organization, as well as the chance to make a significant impact on the education industry through NWEA's mission and products.
Office Type: Remote (with the option to work from any of HMH's office locations)
Office Location(s): Boston, MA; Dublin, IE; Round Rock, TX; Orlando, FL; New York, NY; Montreal, QC, CA; Evanston, IL; Portsmouth, NH; Troy, MO; Batavia, IL
Geographic Context:
Work Schedule: Full-time (40 hours per week) with flexible hours and the ability to work remotely
ASSUMPTION: The remote work environment and flexible hours allow for a better work-life balance, while the travel requirement ensures that the candidate has the opportunity to build strong relationships with partners and gain a deep understanding of the regional education market.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Account Management, Customer Satisfaction, Education Market Knowledge, Salesforce, Consultative Sales, Problem Solving, Team Collaboration, Data Management, Presentation Skills, Proactive Outreach, Product Knowledge, Time Management, Adaptability
ASSUMPTION: The interview process will focus on assessing the candidate's communication, problem-solving, and customer focus skills, as well as their understanding of the education market and NWEA products. Applicants should tailor their application materials and prepare for behavioral interview questions that highlight these skills.
ASSUMPTION: Familiarity with Salesforce and Microsoft Office Suite is essential for this role. Proficiency in video conferencing tools will be beneficial for remote collaboration and communication with partners and the team.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Applicants should assess their fit with HMH's company values and work style by reflecting on their personal and professional experiences and how they align with the company's mission and culture.
ASSUMPTION: Applicants should be prepared to address these potential challenges in their application materials and interviews, demonstrating their ability to manage multiple accounts, adapt to change, and build strong relationships with partners.
ASSUMPTION: Applicants should research other account management roles in the education industry to better understand the unique aspects of this position and how it aligns with their career goals and interests.
ASSUMPTION: Applicants should be prepared to discuss their experience with similar projects and how they align with the responsibilities and requirements of this role.
ASSUMPTION: Applicants should prepare thoughtful questions that demonstrate their interest in the role and the company, as well as their understanding of the education industry and the challenges facing NWEA and its partners.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.