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Officer, Corporate Communications and Guest Experience

RGE
Full-time
On-site
Jakarta, Jakarta, Indonesia
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Officer, Corporate Communications and Guest Experience

πŸ”Ή Company: RGE

πŸ”Ή Location: Jakarta, Indonesia

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Corporate Communications

πŸ”Ή Date Posted: April 9, 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Managing corporate visits and logistics for a positive guest experience
  • Developing and implementing communication strategies to convey company initiatives
  • Maintaining relationships with key stakeholders, including media, government officials, and community leaders
  • Preparing reports on visit outcomes and communication effectiveness
  • Working in a dynamic environment with opportunities for growth and learning

ASSUMPTION: This role requires strong organizational skills, excellent communication abilities, and the ability to work well with diverse stakeholders.

πŸ“‹ Key Responsibilities

βœ… Coordinate and schedule corporate visits, including logistics, security, and hospitality arrangements

βœ… Develop and manage visit agendas to ensure an informative and positive experience for visitors

βœ… Conduct presentations and tours of operational facilities, highlighting key aspects and achievements

βœ… Prepare reports on visit outcomes, stakeholder feedback, and communication effectiveness

βœ… Maintain accurate records of visits, communications, and stakeholder interactions

βœ… Align and implement communication strategies to effectively convey the company's operational initiatives and achievements

βœ… Prepare and distribute communication materials such as press releases, brochures, and presentations

βœ… Manage internal communications to keep staff informed about operational developments and company news

βœ… Build and maintain relationships with key stakeholders, including media, government officials, community leaders, and business partners

ASSUMPTION: This role involves a mix of administrative tasks, communication, and stakeholder engagement, requiring strong multitasking skills and attention to detail.

🎯 Required Qualifications

Education: A degree in a related field is required

Experience: 3 years of working exposure or experience in a similar role is preferred but not essential

Required Skills:

  • Excellent communication and presentation skills
  • Strong organizational skills and attention to detail
  • Ability to work well with diverse stakeholders
  • Willingness to travel

Preferred Skills:

  • Experience in corporate communications or a related field
  • Fluency in English and Indonesian

ASSUMPTION: While a degree in a related field is required, the company may consider candidates with relevant experience and strong skills even if they lack a degree.

πŸ’° Compensation & Benefits

Salary Range: Industry standard for a corporate communications role in Jakarta, Indonesia, with 0-2 years of experience is IDR 15,000,000 - 25,000,000 per year (approximately USD 1,050 - 1,750 per month).

Benefits:

  • Medical and dental insurance
  • Retirement plan
  • Employee assistance program
  • Training and development opportunities

Working Hours: Full-time position with standard office hours (Monday-Friday, 9:00 AM - 5:00 PM) and occasional overtime as needed

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: RGE is a global group of companies in the bio-based resources and energy sectors, serving over 100 markets worldwide. They are a leader in sustainable natural fibers, edible oils, green packaging, and cleaner energy solutions.

Company Size: RGE has over 80,000 employees and operates in multiple countries, providing a large and diverse work environment.

Founded: RGE was established in 1973 and has remained committed to sustainable development, conservation, and community empowerment, guided by its 5Cs philosophy.

Company Description:

  • Headquartered in Singapore, RGE operates in Indonesia, China, Brazil, Canada, Spain, and Malaysia
  • The company plays a vital role in feeding, clothing, and improving the lives of billions every day
  • RGE is dedicated to integrating sustainability as an enabler of growth and advancing a nature-positive, greener future

Company Specialties:

  • Paper & Pulp
  • Speciality Fiber
  • Oil & Gas
  • Palm Oil
  • and Viscose Rayon

Company Website: https://www.rgei.com

ASSUMPTION: RGE's large size and global presence offer numerous opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: This role is an entry-level to mid-level position in the corporate communications field, offering opportunities for growth and advancement.

Reporting Structure: The Officer, Corporate Communications and Guest Experience will report directly to the Manager of Corporate Communications.

Work Arrangement: This is an on-site position, with the possibility of occasional remote work for specific tasks or projects.

Growth Opportunities:

  • Advancement to a Manager or Senior Manager role in Corporate Communications
  • Expansion into related fields, such as Public Relations or Marketing
  • Opportunities to work on international projects and gain global experience

ASSUMPTION: With RGE's large size and diverse operations, there are numerous opportunities for career growth and development within the company.

🌍 Location & Work Environment

Office Type: RGE's Jakarta office is a modern, professional environment with collaborative workspaces and state-of-the-art facilities.

Office Location(s): RGE's Jakarta office is located in the heart of the city, providing easy access to public transportation and amenities.

Geographic Context:

  • Jakarta is the capital and largest city of Indonesia, with a population of over 10 million people
  • The city is known for its vibrant culture, rich history, and diverse culinary scene
  • Jakarta offers numerous opportunities for personal and professional growth, with a thriving job market and a wide range of industries

Work Schedule: The standard workweek is Monday to Friday, with occasional overtime as needed to accommodate corporate visits and events.

ASSUMPTION: The Jakarta office provides a dynamic and engaging work environment, with opportunities for collaboration and professional development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager
  • Final interview with the department head or other relevant stakeholders
  • Job offer and onboarding

Key Assessment Areas:

  • Communication skills and presentation abilities
  • Organizational skills and attention to detail
  • Stakeholder management and relationship-building skills
  • Cultural fit and alignment with RGE's values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
  • Prepare examples of your communication and presentation skills for the interview
  • Research RGE's company culture and values to demonstrate your fit and enthusiasm for the role

ATS Keywords: Corporate Communications, Guest Experience, Logistics Coordination, Presentation Skills, Stakeholder Engagement, Report Preparation, Communication Strategy, Internal Communications, Relationship Building, Media Relations, Government Relations, Community Engagement, Travel Willingness

ASSUMPTION: RGE's application process is designed to assess candidates' skills and cultural fit, with a focus on communication, organization, and stakeholder management.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • CRM software (e.g., Salesforce, HubSpot)
  • Project management tools (e.g., Asana, Trello)
  • Communication and collaboration platforms (e.g., Slack, Microsoft Teams)

ASSUMPTION: The required tools and technologies for this role are standard for corporate communications and can be learned or improved upon with relevant training and experience.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Community: We care for the well-being of our employees, their families, and the communities in which we operate
  • Country: We contribute to the economic and social development of the countries in which we operate
  • Climate: We are committed to sustainable development and environmental stewardship
  • Customer: We strive to exceed customer expectations in all that we do
  • Company: We focus on long-term growth and value creation for our shareholders

Work Style:

  • Collaborative: RGE values teamwork and encourages employees to work together to achieve common goals
  • Adaptable: The company is open to new ideas and encourages employees to think creatively and innovatively
  • Results-driven: RGE focuses on delivering results and achieving measurable outcomes

Self-Assessment Questions:

  • How do you demonstrate your commitment to RGE's values in your daily work?
  • Can you provide an example of a time when you had to adapt to a new situation or challenge, and how did you approach it?
  • How do you prioritize and manage multiple tasks and projects simultaneously?

ASSUMPTION: RGE's company culture is focused on sustainability, community engagement, and results-driven performance, with a strong emphasis on collaboration and adaptability.

⚠️ Potential Challenges

  • Managing multiple stakeholders with competing priorities and expectations
  • Balancing the demands of corporate communications and guest experience responsibilities
  • Occasional travel requirements for corporate visits and events
  • Adapting to a dynamic and fast-paced work environment

ASSUMPTION: The potential challenges of this role can be mitigated through strong organizational skills, effective communication, and a willingness to adapt and learn in a dynamic environment.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Corporate Communications Coordinator or Assistant, with a focus on guest experience and stakeholder management
  • In the Indonesian market, the average salary for a similar role is IDR 15,000,000 - 25,000,000 per year (approximately USD 1,050 - 1,750 per month)
  • Career progression in this role can lead to Manager or Senior Manager positions in Corporate Communications or related fields

ASSUMPTION: This role is comparable to similar positions in the corporate communications field, with opportunities for growth and advancement based on experience and performance.

πŸ“ Sample Projects

  • Planning and executing a corporate visit for a high-profile client or stakeholder
  • Developing and implementing a communication strategy to announce a new company initiative or achievement
  • Preparing a report on the outcomes and impact of a corporate visit or event

ASSUMPTION: The sample projects for this role are designed to assess candidates' skills in communication, stakeholder management, and project planning and execution.

❓ Key Questions to Ask During Interview

  • Can you describe a typical day or week in this role?
  • How does this role contribute to RGE's overall communication and branding efforts?
  • What opportunities are there for professional development and growth within the company?
  • How does the company support work-life balance for its employees?
  • Can you provide an example of a successful corporate communication campaign or initiative at RGE?

ASSUMPTION: Asking thoughtful and relevant questions during the interview demonstrates your interest in the role and provides valuable insights into the company and the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
  • Prepare examples of your communication and presentation skills for the interview
  • Research RGE's company culture and values to demonstrate your fit and enthusiasm for the role
  • Follow up with the hiring manager within one week of submitting your application to confirm receipt and express your interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.