π Core Information
πΉ Job Title: OMNI Retirement Software Implementation-Conversion Analyst Senior Specialist
πΉ Company: FIS
πΉ Location: US FL JAX 347, US GA ATL 201 STE 900, US WI MKE 4900
πΉ Job Type: Full-Time, Hybrid
πΉ Category: IT Services and IT Consulting
πΉ Date Posted: 2025-05-16
πΉ Experience Level: 10+ years
πΉ Remote Status: On-site/Hybrid
π Job Overview
Key aspects of this role include:
- Working closely with clients to implement FIS solutions
- Facilitating data mapping and system conversions
- Creating roadmaps to guide clients through the process
- Teaching clients about products and coaching them through setup and integration
- Handling high project complexities and sensitive deadlines
ASSUMPTION: This role requires a high level of expertise and experience, as it involves complex client implementations with financial consequences.
π Key Responsibilities
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Conducting data analysis, product mapping, and client interviews to assess data requirements for software utilization
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Creating data maps and transaction workflow documents that show exactly how every field will be converted
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Performing tests to ensure new, customized software meets customer specific needs
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Coordinating and conducting readiness reviews to ensure conversion is proceeding correctly
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Training customers on new systems and procedures
ASSUMPTION: The role involves a mix of technical tasks, client interaction, and project management.
π― Required Qualifications
Education: Bachelorβs in business or a related field or the equivalent experience
Experience: Minimum of 10+ years of recent experience with OMNI PLUS (DC) Retirement Omni Recordkeeping applications is mandatory
Required Skills:
- Ability to translate client requirements to technical specifications and then explain these concepts to customer groups
- Strong analytical and problem-solving skills
- Excellent human relations, negotiation, and documentation skills
Preferred Skills:
- Experience with data analysis tools
- Familiarity with project management methodologies
ASSUMPTION: The required experience and skills reflect the high level of responsibility and complexity of this role.
π° Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (Based on industry standards for a senior specialist role with 10+ years of experience in the IT services industry)
Benefits:
- Opportunities to make an impact in fintech
- Personal and professional learning
- Inclusive, diverse work environment
- Resources to give back to your community
- Competitive salary and benefits
Working Hours: Full-time, with a travel requirement of up to 50% to client sites
ASSUMPTION: The salary range is estimated based on industry standards for similar roles and experience levels. The benefits listed are based on the information provided in the job description.
π Applicant Insights
π Company Context
Industry: FIS is a global leader in financial technology, providing banking and payments technology solutions to financial institutions, merchants, and capital market participants worldwide.
Company Size: FIS has over 10,000 employees globally, providing a large and diverse work environment.
Founded: FIS was founded in 1984 and has since grown to become a publicly traded company on the New York Stock Exchange (NYSE: FIS).
Company Description:
- FIS is a global leader in financial technology, providing banking and payments technology solutions to financial institutions, merchants, and capital market participants worldwide.
- The company offers a range of products and services, including core banking, card issuer processing, payments, e-commerce, capital markets, and risk and compliance solutions.
- FIS is committed to driving innovation and growth in the financial technology industry, with a focus on delivering exceptional customer experiences and driving business value for its clients.
Company Specialties:
- Core Banking
- Card Issuer Processing
- Payments
- E-commerce
- Capital Markets
- Risk and Compliance
Company Website: http://www.fis.com
ASSUMPTION: FIS is a large, global company with a diverse range of products and services, providing ample opportunities for career growth and development.
π Role Analysis
Career Level: Senior Specialist
Reporting Structure: This role reports directly to the Implementation Manager and works closely with cross-functional teams, including product, development, and support teams.
Work Arrangement: Hybrid, with a travel requirement of up to 50% to client sites
Growth Opportunities:
- Advancement to a management or leadership role within the implementation or product teams
- Expansion of technical skills and expertise through training and development opportunities
- Career progression within the broader FIS organization, given the company's diverse range of products and services
ASSUMPTION: The senior specialist role provides opportunities for career growth and development, both within the implementation team and across the broader FIS organization.
π Location & Work Environment
Office Type: Hybrid, with a mix of on-site and remote work
Office Location(s): US FL JAX 347, US GA ATL 201 STE 900, US WI MKE 4900
Geographic Context:
- The Jacksonville, Atlanta, and Milwaukee offices are located in major metropolitan areas, providing access to a wide range of cultural, recreational, and professional opportunities.
- The Jacksonville office is located near the St. Johns River, offering a scenic work environment with easy access to downtown and the beaches.
- The Atlanta office is located in the heart of the city, providing convenient access to public transportation and a wide range of cultural attractions.
- The Milwaukee office is located in the heart of the city's financial district, providing convenient access to a wide range of professional and recreational opportunities.
Work Schedule: Full-time, with a travel requirement of up to 50% to client sites
ASSUMPTION: The hybrid work environment provides a flexible and balanced work-life arrangement, while the office locations offer a range of cultural, recreational, and professional opportunities.
πΌ Interview & Application Insights
Typical Process:
- Phone or video screen with the hiring manager
- Technical interview with the implementation team
- Final interview with the implementation manager and/or other stakeholders
Key Assessment Areas:
- Technical expertise in OMNI PLUS (DC) Retirement Omni Recordkeeping applications
- Problem-solving skills and ability to translate client requirements into technical specifications
- Communication and interpersonal skills, including the ability to work effectively with cross-functional teams and clients
- Adaptability and ability to handle high project complexities and sensitive deadlines
Application Tips:
- Highlight relevant experience with OMNI PLUS (DC) Retirement Omni Recordkeeping applications and other relevant technical skills
- Tailor your resume to emphasize problem-solving skills, communication skills, and experience working with cross-functional teams and clients
- Prepare for technical interview questions related to data analysis, product mapping, and system conversions
ATS Keywords: OMNI PLUS (DC) Retirement Omni Recordkeeping applications, data analysis, product mapping, client interviews, data requirements, software utilization, data maps, transaction workflow, testing, training, analytical skills, problem-solving skills, human relations, negotiation, documentation
ASSUMPTION: The application process is designed to assess technical expertise, problem-solving skills, communication skills, and adaptability, with a focus on the candidate's ability to handle high project complexities and sensitive deadlines.
π οΈ Tools & Technologies
- OMNI PLUS (DC) Retirement Omni Recordkeeping applications
- Data analysis tools (e.g., Excel, SQL, Python)
- Project management tools (e.g., JIRA, Asana, Trello)
- Collaboration tools (e.g., Microsoft Office, Google Workspace)
ASSUMPTION: The required tools and technologies reflect the technical nature of the role and the need to work effectively with cross-functional teams and clients.
π Cultural Fit Considerations
Company Values:
- Customer-centric
- Collaborative
- Innovative
- Accountable
- Respectful
Work Style:
- Results-driven
- Adaptable
- Collaborative
- Problem-solving
- Customer-focused
Self-Assessment Questions:
- Do you have a proven track record of success in implementing complex software solutions for clients?
- Are you comfortable working in a fast-paced, dynamic environment with high project complexities and sensitive deadlines?
- Do you have strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and clients?
ASSUMPTION: FIS values a customer-centric, collaborative, and innovative work environment, with a focus on accountability, respect, and results-driven performance.
β οΈ Potential Challenges
- Handling high project complexities and sensitive deadlines with financial consequences
- Working with diverse client groups, each with their own unique needs and requirements
- Keeping up-to-date with changes in the OMNI PLUS (DC) Retirement Omni Recordkeeping applications and other relevant technologies
- Balancing on-site and remote work effectively in a hybrid work environment
ASSUMPTION: The role presents unique challenges related to project complexity, client diversity, technological change, and work arrangement balance.
π Similar Roles Comparison
- This role is similar to other senior specialist roles within the implementation team, but with a focus on OMNI PLUS (DC) Retirement Omni Recordkeeping applications and a higher level of project complexity
- Compared to other senior specialist roles within FIS, this role requires a higher level of technical expertise and experience with the OMNI PLUS (DC) Retirement Omni Recordkeeping applications
- Career progression opportunities may include advancement to a management or leadership role within the implementation or product teams, or expansion of technical skills and expertise through training and development opportunities
ASSUMPTION: This role is similar to other senior specialist roles within the implementation team, but with a unique focus on OMNI PLUS (DC) Retirement Omni Recordkeeping applications and a higher level of project complexity.
π Sample Projects
- Leading a complex OMNI PLUS (DC) Retirement Omni Recordkeeping applications implementation for a large financial institution, involving multiple data sources and complex data mapping
- Developing and delivering customized training sessions for clients on new OMNI PLUS (DC) Retirement Omni Recordkeeping applications features and functionality
- Conducting a comprehensive review of an existing OMNI PLUS (DC) Retirement Omni Recordkeeping applications implementation and recommending improvements to enhance performance and efficiency
ASSUMPTION: These sample projects reflect the technical nature of the role and the need to work effectively with cross-functional teams and clients.
β Key Questions to Ask During Interview
- Can you describe the typical project timeline and milestones for an OMNI PLUS (DC) Retirement Omni Recordkeeping applications implementation?
- How does the implementation team collaborate with other FIS teams, such as product and support, to ensure successful client outcomes?
- What opportunities are there for professional development and career growth within the implementation team and across the broader FIS organization?
- How does FIS support work-life balance in a hybrid work environment?
- Can you provide an example of a challenging OMNI PLUS (DC) Retirement Omni Recordkeeping applications implementation and how the team overcame any obstacles?
ASSUMPTION: These interview questions are designed to assess the candidate's understanding of the role, the company, and the industry, as well as their ability to work effectively in a hybrid work environment.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience with OMNI PLUS (DC) Retirement Omni Recordkeeping applications and other relevant technical skills
- Prepare for technical interview questions related to data analysis, product mapping, and system conversions
- Prepare for behavioral interview questions that assess your problem-solving skills, communication skills, and adaptability
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.