📌 Core Information
🔹 Job Title: Operation Manager (Marketing focus)
🔹 Company: The LEGO Group
🔹 Location: Jiaxing, Zhejiang, China
🔹 Job Type: Full-time, Hybrid (3 days/week in office)
🔹 Category: Manufacturing, Operations
🔹 Date Posted: July 10, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site (Hybrid)
🚀 Job Overview
Key aspects of this role include:
- Leading and motivating teams to achieve operational excellence
- Managing daily operations and capacity to meet production plans
- Ensuring quality and safety standards are met and maintained
- Optimizing operational processes and improving workflows
- Collaborating with global teams and stakeholders to drive success
ASSUMPTION: This role requires a high level of leadership, strategic thinking, and adaptability to thrive in a fast-paced, global environment.
📋 Key Responsibilities
✅ Lead and manage operational teams, including recruitment, training, and performance evaluation
✅ Execute HR processes and manage employee relations
✅ Oversee daily operations, capacity management, and production planning
✅ Ensure compliance with quality and safety standards
✅ Maintain clean and safe work environments
✅ Optimize operational processes and workflows
✅ Manage inventory and waste management tasks
✅ Coordinate company activities and events
ASSUMPTION: This role involves a wide range of responsibilities, requiring strong organizational skills and the ability to multitask and prioritize effectively.
🎯 Required Qualifications
Education: University degree preferred
Experience: Minimum 10 years, including 5 years in a leadership role within a global company
Required Skills:
- Fluency in English and Mandarin
- Proven leadership and team management skills
- Strong problem-solving and decision-making abilities
- Change management experience
- Excellent communication and presentation skills
- Ability to work in diverse, international environments
Preferred Skills:
- Advanced MS Office and SAP skills
- Demonstrated high self-motivation to learn and develop new skills
ASSUMPTION: Candidates should have a strong background in operations, marketing, or a related field, with a proven track record of driving success in a global company.
💰 Compensation & Benefits
Salary Range: Based on industry standards for a senior operations role in China, the estimated salary range is ¥350,000 - ¥500,000 per year.
Benefits:
- Family Care Leave
- Insurances
- Wellbeing resources and benefits
- Colleague Discount
- Bonus scheme
Working Hours: Full-time, 40 hours/week, with an average of 3 days/week in the office
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: The LEGO Group is a global manufacturing company focused on designing, producing, and selling LEGO products worldwide.
Company Size: 10,001+ employees (globally)
Founded: 1932, in Billund, Denmark
Company Description:
- Family-owned company with headquarters in Billund, Denmark
- Operates regional hubs in Boston, USA; London, UK; Shanghai, China; and Singapore
- Employs over 31,000 colleagues in various roles, including design, engineering, digital technology, and marketing
- Sells products in over 130 countries worldwide
Company Specialties:
- LEGO Bricks
- Educational concepts
- Consumer Experiences
- Digital Play Experiences
- Learning-through-Play
- Creativity and Imagination
Company Website: lego.com/en-gb/careers/who-we-are
ASSUMPTION: The LEGO Group is a well-established, global brand with a strong focus on creativity, innovation, and learning-through-play.
📊 Role Analysis
Career Level: Senior Manager
Reporting Structure: Reports directly to the LMP Site Manager
Work Arrangement: Hybrid (3 days/week in the office)
Growth Opportunities:
- Potential to grow within the role and take on additional responsibilities
- Opportunities to work with global teams and gain international experience
- Access to learning and development resources to support professional growth
ASSUMPTION: This role offers opportunities for professional development and growth within the LEGO Group.
🌍 Location & Work Environment
Office Type: Manufacturing site with a hybrid work arrangement
Office Location(s): Jiaxing, Zhejiang, China
Geographic Context:
- Jiaxing is a city in Zhejiang Province, China, with a population of approximately 4.5 million
- Known for its manufacturing industry, including textiles, machinery, and food processing
- Offers a mix of urban and rural environments, with easy access to nearby cities like Shanghai and Hangzhou
Work Schedule: Full-time, 40 hours/week, with an average of 3 days/week in the office
ASSUMPTION: Jiaxing offers a mix of urban and rural environments, with a strong manufacturing industry and easy access to nearby cities.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call with the hiring manager
- On-site or virtual interview with the LMP Site Manager and other team members
Key Assessment Areas:
- Leadership and team management skills
- Problem-solving and decision-making abilities
- Communication and presentation skills
- Cultural fit and alignment with LEGO Group values
Application Tips:
- Tailor your resume to highlight relevant skills and experiences for this role
- Prepare for behavioral interview questions focusing on leadership, problem-solving, and team management
- Demonstrate your understanding of the LEGO Group's mission and values
ATS Keywords: Operations Management, Team Leadership, Change Management, Production Planning, Quality Control, Safety Compliance, Inventory Management, Process Optimization, Global Collaboration
ASSUMPTION: The application process for this role may involve multiple interviews and assessments to evaluate the candidate's fit for the position and the LEGO Group's culture.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- SAP
- Project management tools (e.g., Asana, Trello, Jira)
- Communication and collaboration tools (e.g., Microsoft Teams, Slack)
ASSUMPTION: Familiarity with Microsoft Office Suite and SAP is required for this role, while experience with project management and communication tools is preferred.
👔 Cultural Fit Considerations
Company Values:
- Creativity
- Imagination
- Learning
- Caring
- Quality
- Responsibility
Work Style:
- Collaborative and team-oriented
- Adaptable and flexible
- Results-driven and proactive
- Focused on continuous learning and improvement
Self-Assessment Questions:
- How do you embody the LEGO Group's values in your daily work?
- Can you provide an example of a time when you drove change and improved operational processes?
- How do you foster a collaborative and inclusive work environment?
ASSUMPTION: Candidates should be able to demonstrate a strong cultural fit with the LEGO Group's values and work style.
⚠️ Potential Challenges
- Managing a large team in a fast-paced, global environment
- Balancing operational demands with strategic planning and improvement
- Ensuring compliance with quality and safety standards while optimizing processes
- Adapting to cultural differences and working with global teams
ASSUMPTION: This role presents unique challenges that require strong leadership, adaptability, and strategic thinking.
📈 Similar Roles Comparison
- Unlike other operations roles, this position focuses on marketing-specific products and requires a strong understanding of the LEGO Group's brand and values
- Compared to other senior management roles, this position involves a higher level of hands-on operational management and team leadership
- Career progression may involve moving into more strategic or global roles within the LEGO Group
ASSUMPTION: This role offers a unique blend of operational management, strategic planning, and brand stewardship within the LEGO Group.
📝 Sample Projects
- Implementing a new inventory management system to improve accuracy and efficiency
- Leading a team to develop and launch a new marketing-focused LEGO product line
- Streamlining production processes to reduce waste and improve sustainability
ASSUMPTION: These sample projects illustrate the range of responsibilities and initiatives the Operation Manager may undertake in this role.
❓ Key Questions to Ask During Interview
- How does this role contribute to the LEGO Group's overall mission and strategy?
- What are the most significant challenges facing the operations team currently, and how can this role address them?
- How does the LEGO Group support the professional development and growth of its employees?
- What opportunities are there for collaboration and knowledge-sharing with other operations teams within the LEGO Group?
- How does the LEGO Group ensure a safe and inclusive work environment for all employees?
ASSUMPTION: These interview questions help candidates better understand the role, the team, and the LEGO Group's culture and values.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant skills and experiences for this role
- Prepare a cover letter explaining your interest in the LEGO Group and this position
- Prepare for behavioral interview questions focusing on leadership, problem-solving, and team management
- Follow up with the hiring manager one week after submitting your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
