Operations Senior Analyst, Campaign Management - Express Scripts

📌 Core Information

🔹 Job Title: Operations Senior Analyst, Campaign Management - Express Scripts

🔹 Company: The Cigna Group

🔹 Location: Remote (with on-site requirements for certain locations)

🔹 Job Type: Full-Time

🔹 Category: Operations, Project Management

🔹 Date Posted: May 15, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Hybrid (3 days on-site per week for certain locations)

🚀 Job Overview

Key aspects of this role include:

• Collaborating with stakeholders to analyze and implement requirements
• Providing analysis, reporting, and assistance to management and stakeholders
• Managing day-to-day operations, business analysis, project management, and scheduling
• Improving interdepartmental processes and working on internal initiatives

ASSUMPTION: This role requires a balance of technical and communication skills, with a focus on understanding business problems and opportunities to recommend solutions.

📋 Key Responsibilities

✅ Collaborate with stakeholders to review, analyze, and implement requirements

✅ Leverage technical skills to provide analysis, reporting, and assistance to management and stakeholders

✅ Manage day-to-day operations, business analysis, project management, scheduling, and status reporting

✅ Improve interdepartmental processes and work on internal initiatives

ASSUMPTION: The role may involve working on multiple projects simultaneously, requiring strong organizational skills and the ability to manage timelines and meet tight deadlines.

🎯 Required Qualifications

Education: Bachelor’s degree preferred, but not required

Experience: At least 2 years of relevant experience in project management, campaign management, or print production

Required Skills:

• Proficient using MS Office software
• Knowledge of SQL preferred
• Analytical and detail-oriented with a strong customer service focus
• Ability to work cross-functionally and manage timelines
• Excellent oral and written communication skills
• Willingness to work a flexible schedule

Preferred Skills:

• Knowledge of Express Scripts systems and platforms

ASSUMPTION: While a Bachelor's degree is preferred, relevant experience and skills are considered more important for this role.

💰 Compensation & Benefits

Salary Range: $52,900 - $88,100 USD/year, depending on relevant factors, including experience and geographic location

Benefits:

• Medical, vision, and dental insurance
• Well-being and behavioral health programs
• 401(k) with company match
• Company-paid life insurance
• Tuition reimbursement
• Minimum of 18 days of paid time off per year and paid holidays

Working Hours: Full-time, with a flexible schedule to accommodate project deadlines

ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's location and experience level.

📌 Applicant Insights

🔍 Company Context

Industry: The Cigna Group is a global health company committed to creating a better future built on the vitality of every individual and every community. They offer a wide range of health services and products.

Company Size: The Cigna Group has 10,001+ employees, providing a large and diverse work environment.

Founded: The Cigna Group was founded in 1982 and has since grown into a global organization.

Company Description:

• Committed to creating a better future for individuals and communities
• Offers a wide range of health services and products
• Operates in more than 30 countries and jurisdictions, with more than 190 million customer relationships around the world

Company Specialties:

• Healthcare services
• Health insurance
• Pharmaceutical services

Company Website: thecignagroup.com

ASSUMPTION: The Cigna Group's size and global presence offer opportunities for career growth and development.

📊 Role Analysis

Career Level: This role is a Band 3 Senior Contributor Career Track Role, indicating a mid-level position with opportunities for growth.

Reporting Structure: The Operations Senior Analyst will report to the Operations Manager and collaborate with various stakeholders across the organization.

Work Arrangement: This is a hybrid role, requiring on-site work 3 days per week for candidates residing within 50 miles of specific locations (Bloomfield, CT; Chattanooga, TN; Denver, CO; St Louis, MO; and Scottsdale, AZ).

Growth Opportunities:

• Potential career progression within the Operations department or related fields
• Opportunities to work on diverse projects and gain exposure to various aspects of the business
• possibility to transition into a management or leadership role with experience and demonstrated success

ASSUMPTION: The hybrid work arrangement allows for a balance between on-site collaboration and remote work, fostering both teamwork and independent productivity.

🌍 Location & Work Environment

Office Type: The Cigna Group has multiple office locations, with this role being remote-friendly but requiring on-site work for certain candidates.

Office Location(s): Bloomfield, CT; Chattanooga, TN; Denver, CO; St Louis, MO; and Scottsdale, AZ

Geographic Context:

• Remote work allows for flexibility and a better work-life balance
• On-site requirements for certain locations enable face-to-face collaboration and networking opportunities
• The Cigna Group's global presence offers opportunities to work with diverse teams and gain international exposure

Work Schedule: Full-time, with a flexible schedule to accommodate project deadlines

ASSUMPTION: The hybrid work arrangement provides the best of both worlds, allowing for remote work while still fostering a collaborative office environment for those who prefer or require it.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-depth behavioral and technical interviews
• Final round with key stakeholders

Key Assessment Areas:

• Problem-solving skills and analytical thinking
• Communication and interpersonal skills
• Project management and organizational skills
• Technical skills, including proficiency in MS Office and SQL

Application Tips:

• Highlight relevant experience and skills, focusing on project management, campaign management, or print production
• Tailor your resume and cover letter to emphasize the required qualifications and skills for this role
• Prepare for behavioral interview questions that focus on problem-solving, communication, and project management skills

ATS Keywords: Project management, campaign management, print production, analytical skills, detail-oriented, customer service, cross-functional collaboration, communication skills, SQL, MS Office

ASSUMPTION: The interview process will focus on assessing the candidate's technical skills, problem-solving abilities, and cultural fit within the organization.

🛠️ Tools & Technologies

• MS Office Suite (Word, Excel, PowerPoint)
• SQL
• Project management tools (e.g., Asana, Trello, Jira)

ASSUMPTION: The required tools and technologies for this role are widely used and accessible, with minimal learning curves for most candidates.

👔 Cultural Fit Considerations

Company Values:

• Customer-focused
• Collaborative
• Innovative
• Accountable
• Respectful

Work Style:

• Results-driven
• Adaptable and flexible
• Strong communication and teamwork skills
• Ability to manage multiple projects and deadlines

Self-Assessment Questions:

• Do you thrive in a collaborative, customer-focused environment?
• Are you comfortable working remotely and managing your time effectively?
• Do you have strong project management skills and the ability to manage multiple projects simultaneously?

ASSUMPTION: The Cigna Group values a diverse and inclusive work environment, seeking candidates who can contribute to and thrive in such an atmosphere.

⚠️ Potential Challenges

• Managing multiple projects and deadlines simultaneously
• Working remotely and maintaining productivity and focus
• Adapting to a fast-paced and dynamic work environment
• Balancing on-site requirements with remote work flexibility

ASSUMPTION: These challenges can be overcome with strong organizational skills, effective time management, and a proactive approach to communication and collaboration.

📈 Similar Roles Comparison

• This role is similar to a Senior Project Manager or Senior Campaign Manager, with a focus on operations and analysis
• Unlike other roles, this position requires a balance of technical skills and strong communication abilities
• Career progression may lead to management or leadership roles within the Operations department or related fields

ASSUMPTION: This role offers a unique blend of technical and communication skills, making it distinct from other similar positions in the market.

📝 Sample Projects

• Managing a complex campaign from start to finish, including planning, execution, and analysis
• Improving interdepartmental processes to enhance efficiency and collaboration
• Analyzing data to identify trends, make data-driven decisions, and recommend solutions to stakeholders

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role, from project management to data analysis and process improvement.

❓ Key Questions to Ask During Interview

• Can you describe a typical day or week in this role?
• How does this role collaborate with other departments and teams within the organization?
• What opportunities are there for professional growth and development within this role?
• How does the company support work-life balance for remote employees?
• What are the most important qualities and skills for success in this role?

ASSUMPTION: Asking these questions will help candidates better understand the role, the company culture, and the opportunities for growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant experience and skills, focusing on project management, campaign management, or print production
• Prepare for behavioral interview questions that focus on problem-solving, communication, and project management skills
• Follow up with the hiring manager or HR representative within 7 days of submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.