📌 Core Information
🔹 Job Title: Ops Tech Core Ops Pega Dev Lead - Conversion
🔹 Company: Citi
🔹 Location: Irving, Texas, United States
🔹 Job Type: Full-time
🔹 Category: Technology
🔹 Date Posted: July 10, 2025
🔹 Experience Level: 6-10 years
🔹 Remote Status: On-site
📌 Job Overview
Key aspects of this role include:
- Leading applications systems analysis and programming activities
- Partnering with management teams to ensure integration of functions
- Resolving high impact problems through in-depth evaluation of complex business processes
- Providing expertise in applications programming and ensuring application design adheres to the overall architecture blueprint
- Developing comprehensive knowledge of how areas of business integrate to accomplish business goals
- Serving as an advisor or coach to mid-level developers and analysts
ASSUMPTION: This role requires a high level of technical expertise and leadership skills to drive applications development projects and collaborate effectively with various teams.
📋 Key Responsibilities
✅ Lead applications systems analysis and programming activities
✅ Partner with multiple management teams to ensure appropriate integration of functions to meet goals and identify necessary system enhancements to deploy new products and process improvements
✅ Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
✅ Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
✅ Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
✅ Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
✅ Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
✅ Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
✅ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
ASSUMPTION: This role involves a mix of technical, leadership, and strategic responsibilities, requiring a well-rounded skill set and the ability to adapt to different situations.
🎯 Required Qualifications
Education: Bachelor’s degree/University degree or equivalent experience, with a Master’s degree preferred
Experience: 6-10 years of relevant experience in Applications Development or systems analysis role
Required Skills:
- Extensive experience in system analysis and in programming of software applications
- Experience in managing and implementing successful projects
- Subject Matter Expert (SME) in at least one area of Applications Development
- Ability to adjust priorities quickly as circumstances dictate
- Demonstrated leadership and project management skills
- Consistently demonstrates clear and concise written and verbal communication
Preferred Skills:
- Proficient in application design and development using Pega Infinity 8.8.x or higher
- Proficient in SQL with working knowledge of designing relational databases in Oracle
- Hands-on experience on Pega Cosmos or Constellation
- Experience on Pega Smart Dispute, Pega DX APIs, Agentic AI
- Knowledge of cloud technology or Pega deployment on containers
- Experience in Agile methodology
- LSA certification
ASSUMPTION: Candidates should have a strong technical background in applications development, with a focus on Pega Infinity, and proven leadership skills to excel in this role.
💰 Compensation & Benefits
Salary Range: $125,760 - $188,640 per year
Benefits:
- Medical, dental & vision coverage
- 401(k)
- Life, accident, and disability insurance
- Wellness programs
- Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is based on industry standards for similar roles and experience levels. Benefits are competitive and comprehensive, reflecting Citi’s commitment to employee well-being.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services
Company Size: 10,001+ employees
Founded: 1812
Company Description:
- Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
- Our core activities are safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of our clients.
- We have over 200 years of experience helping our clients meet the world’s toughest challenges and embrace its greatest opportunities.
Company Specialties:
- Banking
- Commercial Banking
- Investment Banking
- Wealth Management
- Credit Cards
- Capital Markets
- Equity and Fixed Income Research
- Consumer Lending
- Cash Management
- Transaction Services
Company Website: Citi
ASSUMPTION: Citi is a large, global financial institution with a broad range of services and a long history of success in the industry.
📊 Role Analysis
Career Level: Mid-level to Senior
Reporting Structure: Reports directly to the management team, with potential for mentoring and coaching responsibilities
Work Arrangement: On-site, full-time
Growth Opportunities:
- Potential for career progression within the Applications Development team or related areas
- Opportunities to work on high-impact projects and gain exposure to various aspects of the business
- Possibility to develop leadership and mentoring skills by guiding mid-level developers and analysts
ASSUMPTION: This role offers opportunities for professional growth and development within a large, established organization.
🌍 Location & Work Environment
Office Type: Corporate headquarters
Office Location(s): Irving, Texas, United States
Geographic Context:
- Irving is a suburb of Dallas, Texas, with a population of approximately 240,000 people.
- The area offers a mix of urban and suburban living, with numerous amenities and a relatively low cost of living compared to other major metropolitan areas.
- Texas is known for its business-friendly regulations and robust economy, providing a stable environment for companies to operate.
Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM, with potential for flexible hours or remote work arrangements
ASSUMPTION: The Irving office provides a professional work environment with opportunities for collaboration and growth within a large organization.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- On-site or virtual interview with the team
- Final round interview with senior leadership
- Background check and offer
Key Assessment Areas:
- Technical skills in applications development and Pega Infinity
- Leadership and project management abilities
- Problem-solving and analytical skills
- Communication and interpersonal skills
- Cultural fit and alignment with Citi's values
Application Tips:
- Highlight relevant experience and achievements in applications development and project management
- Tailor your resume and cover letter to emphasize skills and experiences that match the job requirements
- Prepare for technical assessments and be ready to discuss your approach to problem-solving and leadership
- Research Citi's company culture and values to demonstrate your fit with the organization
ATS Keywords: Applications Development, Pega Infinity, System Analysis, Project Management, Leadership, Problem Solving, Communication, Cultural Fit
ASSUMPTION: The application process for this role is likely to be competitive, requiring strong technical skills and a well-structured approach to interviewing.
🛠️ Tools & Technologies
- Pega Infinity
- SQL
- Oracle
- Pega Cosmos or Constellation
- Pega Smart Dispute, Pega DX APIs, Agentic AI
- Cloud technology or Pega deployment on containers
ASSUMPTION: Familiarity with the listed tools and technologies is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Client Centricity
- Rigor
- Collaboration
- Innovation
- One Citi
Work Style:
- Results-driven
- Team-oriented
- Adaptable
- Analytical
- Strategic
Self-Assessment Questions:
- How do you demonstrate client centricity in your work?
- Can you provide an example of a time when you had to adapt to a significant change in expectations or requirements?
- How do you approach mentoring and coaching team members to help them grow professionally?
ASSUMPTION: Citi values a diverse and inclusive work environment, with a strong emphasis on collaboration and innovation.
⚠️ Potential Challenges
- Working in a large, matrixed organization with multiple stakeholders
- Managing competing priorities and tight deadlines
- Navigating a complex technology stack and legacy systems
- Adapting to changes in business priorities or market conditions
- Balancing technical depth with broad business acumen
ASSUMPTION: This role may present challenges related to the size and complexity of the organization, as well as the need to balance technical expertise with business acumen.
📈 Similar Roles Comparison
- This role is similar to a Senior Applications Development Manager or Technical Lead within the financial services industry.
- However, it may offer more focus on Pega Infinity and related technologies, as well as a greater emphasis on problem-solving and innovation.
- Career progression may differ, with opportunities to specialize in Pega Infinity or move into senior leadership roles within the Applications Development team.
ASSUMPTION: While this role shares similarities with other senior applications development positions, it has unique aspects that set it apart within the industry.
📝 Sample Projects
- Leading a team to develop and implement a new Pega Infinity-based application for a major client
- Migrating legacy applications to the Pega Infinity platform while ensuring minimal disruption to business operations
- Optimizing existing Pega Infinity applications to improve performance and user experience
ASSUMPTION: These sample projects illustrate the range of responsibilities and the level of technical expertise required for this role.
❓ Key Questions to Ask During Interview
- Can you describe the current Pega Infinity landscape within the organization and the roadmap for future development?
- How does this role collaborate with other teams, such as architecture, infrastructure, and business stakeholders?
- What are the most significant challenges facing the Applications Development team in the next 12-24 months, and how can this role help address them?
- How does Citi support the professional development and growth of its employees, particularly in technical roles like this one?
- What are the key priorities for this role in the first 90 days, and how will success be measured?
ASSUMPTION: Asking thoughtful questions demonstrates your interest in the role and helps you better understand the organization and its expectations.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills, with a focus on applications development, project management, and Pega Infinity
- Prepare for technical assessments and be ready to discuss your approach to problem-solving and leadership
- Research Citi's company culture and values to demonstrate your fit with the organization
- Follow up with the recruiter one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
