📌 Core Information
🔹 Job Title: Ops Tech Core Ops Pega Dev Lead - Conversion
🔹 Company: Citi
🔹 Location: Irving, Texas, United States
🔹 Job Type: Full-time
🔹 Category: Technology
🔹 Date Posted: July 10, 2025
🔹 Experience Level: 6-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leading applications systems analysis and programming activities
- Partnering with management teams to ensure integration of functions
- Resolving high impact problems through evaluation of complex business processes
- Providing expertise in applications programming and ensuring application design adheres to overall architecture blueprint
- Mentoring and coaching mid-level developers and analysts
ASSUMPTION: This role requires a high level of technical expertise and leadership skills to manage projects and teams effectively.
📋 Key Responsibilities
✅ Lead applications systems analysis and programming activities
✅ Partner with multiple management teams to ensure appropriate integration of functions
✅ Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
✅ Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
✅ Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
✅ Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
✅ Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
✅ Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
✅ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
ASSUMPTION: This role involves a high degree of problem-solving and requires strong analytical and leadership skills.
🎯 Required Qualifications
Education: Bachelor’s degree/University degree or equivalent experience, Master’s degree preferred, BS degree in Computer Science or equivalent
Experience: 6-10 years of relevant experience in Apps Development or systems analysis role
Required Skills:
- 10+ years of hands-on experience working on Business Process Management (BPM) solutions demonstrating expertise on Pega Infinity
- Proficient in application design and development using Pega Infinity 8.8.x or higher
- Proficient in SQL with working knowledge of designing relational databases in Oracle
- Hands on experience on Pega Cosmos or Constellation is must.
- Experience on Pega Smart Dispute, Pega DX APIs, Agentic AI will be a big plus
- Knowledge of cloud technology or Pega deployment on containers is a plus
- Experience in Agile methodology is a plus.
- Should have LSA certification.
Preferred Skills:
- Experience in managing and implementing successful projects
- Subject Matter Expert (SME) in at least one area of Applications Development
- Ability to adjust priorities quickly as circumstances dictate
- Demonstrated leadership and project management skills
- Consistently demonstrates clear and concise written and verbal communication
ASSUMPTION: This role requires a strong technical background in Pega Infinity and related technologies, as well as proven leadership and project management skills.
💰 Compensation & Benefits
Salary Range: $125,760.00 - $188,640.00 per year
Benefits:
- Medical, dental & vision coverage
- 401(k)
- Life, accident, and disability insurance
- Wellness programs
- Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Working Hours: Full-time, 40 hours per week
ASSUMPTION: The salary range provided is based on the company's full-time salary range for the primary location. The actual salary may vary based on factors such as skills, experience, and business needs.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services
Company Size: 10,001+ employees
Founded: 1812, with headquarters in New York, New York
Company Description:
- Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
- Our core activities are safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of our clients.
- We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities.
Company Specialties:
- Banking
- Commercial Banking
- Investment Banking
- Wealth Management
- Credit Cards
- Capital Markets
- Equity and Fixed Income Research
- Consumer Lending
- Cash Management
- and Transaction Services
Company Website: http://www.citigroup.com
ASSUMPTION: Citi is a large, global financial institution with a wide range of services and a long history in the industry.
📊 Role Analysis
Career Level: Senior-level role with significant responsibilities and leadership expectations
Reporting Structure: This role reports directly to the Technology team and collaborates with multiple management teams across the organization
Work Arrangement: On-site, full-time position with a standard workweek of 40 hours
Growth Opportunities:
- Potential to lead larger projects and teams as experience and skills develop
- Opportunities to gain exposure to various aspects of the business and expand technical expertise
- Potential to advance to a management or executive role within the Technology organization
ASSUMPTION: This role offers significant opportunities for career growth and development within the Technology organization at Citi.
🌍 Location & Work Environment
Office Type: Large, global financial institution with multiple office locations worldwide
Office Location(s): Irving, Texas, United States
Geographic Context:
- Irving, Texas, is a suburb of Dallas-Fort Worth, one of the largest metropolitan areas in the United States
- The area offers a mix of urban and suburban living with a diverse range of cultural, recreational, and entertainment options
- The cost of living in Irving is generally lower than in other major metropolitan areas in the United States
Work Schedule: Standard full-time workweek of 40 hours, with the possibility of flexible work arrangements based on business needs and team dynamics
ASSUMPTION: The work environment at Citi's Irving, Texas office is dynamic and collaborative, with a focus on driving results and delivering excellence to clients.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- On-site or virtual interview with hiring manager and team members
- Final round interview with senior leadership
- Background check and offer extension
Key Assessment Areas:
- Technical expertise in Pega Infinity and related technologies
- Leadership and project management skills
- Problem-solving and analytical skills
- Communication and collaboration skills
- Cultural fit and alignment with Citi's values and mission
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Demonstrate your understanding of Pega Infinity and related technologies in your application materials
- Prepare for behavioral and technical interview questions that assess your leadership, problem-solving, and communication skills
- Research Citi's mission, values, and culture to show your enthusiasm for the role and the organization
- Follow up with the recruiter after your interview to express your interest in the role and ask about next steps
ATS Keywords: Pega Infinity, Pega Cosmos, Pega Constellation, Pega Smart Dispute, Pega DX APIs, Agentic AI, LSA certification, applications development, systems analysis, project management, leadership, problem-solving, communication, collaboration
ASSUMPTION: The application process at Citi is competitive and thorough, with a focus on identifying candidates with the technical expertise and leadership skills required for this role.
🛠️ Tools & Technologies
- Pega Infinity
- Pega Cosmos
- Pega Constellation
- Pega Smart Dispute
- Pega DX APIs
- Agentic AI
- SQL
- Oracle
- Agile methodology
ASSUMPTION: This role requires proficiency in Pega Infinity and related technologies, as well as experience with SQL and Oracle databases, and familiarity with Agile methodology.
👔 Cultural Fit Considerations
Company Values:
- Responsibility
- Expertise
- Accountability
- Client Focus
- Integrity
- Teamwork
- Diversity
- Inclusion
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on delivering excellence
- Adaptable and responsive to changing business needs
- Committed to continuous learning and professional development
Self-Assessment Questions:
- Do you have a proven track record of leading teams and driving results in a dynamic, fast-paced environment?
- Are you comfortable working with a diverse range of stakeholders and managing complex projects?
- Do you thrive in a collaborative, team-oriented work environment?
- Are you committed to continuous learning and professional development?
- Do you share Citi's values and commitment to responsible financial services?
ASSUMPTION: Citi values candidates who are results-driven, collaborative, and committed to continuous learning and professional development, as well as those who share the company's values and commitment to responsible financial services.
⚠️ Potential Challenges
- High-pressure work environment with tight deadlines and competing priorities
- Complex and evolving business processes and technologies
- Global organization with diverse stakeholders and cultural dynamics
- Potential for frequent travel or remote work based on business needs
ASSUMPTION: This role presents unique challenges and opportunities for growth and development within a large, global financial institution.
📈 Similar Roles Comparison
- Compared to other applications development roles, this position requires a higher level of technical expertise and leadership skills
- Within the financial services industry, this role is comparable to senior-level applications development positions at other large financial institutions
- Career path for this role may include progression to management or executive positions within the Technology organization
ASSUMPTION: This role offers significant opportunities for career growth and development within the Technology organization at Citi, with potential for progression to management or executive positions.
📝 Sample Projects
- Leading a team to implement a new Pega Infinity application for a major business process improvement initiative
- Collaborating with stakeholders to design and develop a custom Pega solution for a unique business requirement
- Mentoring and coaching mid-level developers and analysts to enhance their technical skills and leadership capabilities
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and opportunities for leadership and technical development in this role.
❓ Key Questions to Ask During Interview
- Can you describe the most challenging project you've led in a Pega Infinity environment and how you overcame any obstacles?
- How do you approach collaborating with multiple management teams to ensure appropriate integration of functions and successful project delivery?
- Can you provide an example of a time when you had to adapt to a significant change in expectations or requirements, and how you managed the situation?
- How do you ensure that your team members have the necessary skills and resources to succeed in their roles?
- Can you describe Citi's culture and how this role fits into the organization's mission and values?
ASSUMPTION: These interview questions are designed to assess the candidate's technical expertise, leadership skills, and cultural fit for this role at Citi.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare for behavioral and technical interview questions that assess your leadership, problem-solving, and communication skills
- Research Citi's mission, values, and culture to show your enthusiasm for the role and the organization
- Follow up with the recruiter after your interview to express your interest in the role and ask about next steps
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
