📌 Core Information
🔹 Job Title: Ops Tech Core Ops Pega Dev Lead - Conversion
🔹 Company: Citi
🔹 Location: Irving, Texas, United States
🔹 Job Type: Full-Time
🔹 Category: Technology
🔹 Date Posted: July 10, 2025
🔹 Experience Level: 6-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leading applications systems analysis and programming activities
- Partnering with management teams to ensure integration of functions
- Resolving high impact problems through evaluation of complex business processes
- Providing expertise in applications programming and ensuring application design adheres to the overall architecture blueprint
- Mentoring and providing technical guidance to new or lower-level analysts
ASSUMPTION: This role requires a high level of technical expertise and leadership skills to manage and implement successful projects. The ideal candidate will have extensive experience in applications development and systems analysis, with a strong background in Pega Infinity and SQL.
📋 Key Responsibilities
✅ Lead applications systems analysis and programming activities
✅ Partner with multiple management teams to ensure appropriate integration of functions to meet goals
✅ Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
✅ Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
✅ Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
✅ Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
✅ Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
✅ Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
✅ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
ASSUMPTION: This role involves a high level of responsibility and requires strong problem-solving skills, as well as the ability to work effectively with multiple teams and stakeholders.
🎯 Required Qualifications
Education: Bachelor’s degree/University degree or equivalent experience
Experience: 6-10 years of relevant experience in Apps Development or systems analysis role
Required Skills:
- Extensive experience system analysis and in programming of software applications
- Experience in managing and implementing successful projects
- Subject Matter Expert (SME) in at least one area of Applications Development
- Ability to adjust priorities quickly as circumstances dictate
- Demonstrated leadership and project management skills
- Consistently demonstrates clear and concise written and verbal communication
Preferred Skills:
- Master’s degree
- BS degree in Computer Science or equivalent
ASSUMPTION: While a Master's degree is preferred, a Bachelor's degree with relevant experience is also acceptable for this role.
💰 Compensation & Benefits
Salary Range: $125,760 - $188,640 per year
Benefits:
- Medical, dental & vision coverage
- 401(k)
- Life, accident, and disability insurance
- Wellness programs
- Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Working Hours: Full-time, typically 40 hours per week
ASSUMPTION: The salary range provided is based on industry standards for a role of this level and experience in the Irving, Texas area.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services
Company Size: 10,001+ employees
Founded: 1812
Company Description:
- Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
- Our core activities are safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of our clients.
- We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities.
Company Specialties:
- Banking
- Commercial Banking
- Investment Banking
- Wealth Management
- Credit Cards
- Capital Markets
- Equity and Fixed Income Research
- Consumer Lending
- Cash Management
- Transaction Services
Company Website: http://www.citigroup.com
ASSUMPTION: Citi is a large, global financial institution with a wide range of products and services. This role is part of their Enterprise Operations & Technology team, which is responsible for a mission that rivals any large tech company.
📊 Role Analysis
Career Level: Mid to Senior level
Reporting Structure: This role reports directly to the Technology team and may have supervisory responsibilities for mid-level developers and analysts.
Work Arrangement: On-site, full-time
Growth Opportunities:
- Potential to move into a management or architecture role within the Technology team
- Opportunities to work on high-impact projects and gain exposure to various aspects of the business
- possibility to work on international projects and gain global experience
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to advance within the Technology team or gain exposure to other areas of the business.
🌍 Location & Work Environment
Office Type: Corporate office
Office Location(s): Irving, Texas
Geographic Context:
- Irving is a suburb of Dallas, Texas, with a population of approximately 240,000
- The cost of living in Irving is relatively affordable compared to other major cities in the United States
- The area has a humid subtropical climate, with hot summers and mild winters
Work Schedule: Full-time, typically 40 hours per week, with the possibility of overtime or flexible hours as needed
ASSUMPTION: Irving, Texas, offers a comfortable work-life balance with a reasonable commute time to the Citi office and affordable cost of living.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with a recruiter
- Technical assessment or coding challenge
- On-site or virtual interview with the hiring manager and team members
- Final round interview with senior leadership
Key Assessment Areas:
- Technical skills and expertise in applications development and Pega Infinity
- Problem-solving skills and ability to evaluate complex business processes
- Leadership and project management skills
- Communication and collaboration skills
- Cultural fit and alignment with Citi's values
Application Tips:
- Tailor your resume to highlight relevant experience and skills for this role
- Prepare for technical assessment or coding challenge by brushing up on your Pega Infinity and SQL skills
- Research Citi's mission, values, and culture to demonstrate your fit for the organization
- Prepare questions to ask the interviewer about the role, team, or company to show your interest and engagement
ATS Keywords: Applications Development, Systems Analysis, Pega Infinity, SQL, Project Management, Leadership, Communication, Problem Solving, Collaboration, Risk Assessment, Application Design, Debugging
ASSUMPTION: The interview process for this role is likely to be competitive, with a strong focus on technical skills and cultural fit. Applicants should be prepared to demonstrate their expertise in applications development and Pega Infinity, as well as their ability to work effectively in a team environment.
🛠️ Tools & Technologies
- Pega Infinity
- SQL
- Oracle
- Agile methodology
- Cloud technology
- Pega deployment on containers
ASSUMPTION: This role requires a strong proficiency in Pega Infinity and SQL, as well as experience with cloud technology and Pega deployment on containers. Familiarity with Agile methodology is also preferred.
👔 Cultural Fit Considerations
Company Values:
- Client Centricity
- Responsibility
- Integrity
- Leadership
- Teamwork
- Performance
- Diversity
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on delivering excellence
- Adaptable and able to work in a dynamic environment
- Strong communication and interpersonal skills
Self-Assessment Questions:
- Do you have a proven track record of delivering results in a fast-paced, dynamic environment?
- Are you comfortable working with a diverse team and collaborating with stakeholders at all levels?
- Do you have strong problem-solving skills and the ability to evaluate complex business processes?
- Are you committed to continuous learning and professional development?
ASSUMPTION: Citi values a diverse and inclusive work environment, with a strong focus on client centricity, responsibility, and integrity. Successful candidates will demonstrate strong communication and collaboration skills, as well as the ability to work effectively in a dynamic, results-driven environment.
⚠️ Potential Challenges
- High workload and tight deadlines, particularly during peak periods
- Complex and evolving business processes that require continuous learning and adaptation
- Working with a diverse and global team, which may present communication and cultural challenges
- Navigating a large and complex organization, with multiple stakeholders and competing priorities
ASSUMPTION: This role presents unique challenges and opportunities for growth and development. Successful candidates will be able to manage their time effectively, adapt to change, and navigate a complex organization to deliver results.
📈 Similar Roles Comparison
- This role is similar to other applications development or systems analysis roles, but with a specific focus on Pega Infinity and a leadership component
- Compared to other roles in the financial services industry, this role requires a high level of technical expertise and leadership skills
- Career path comparison: This role offers opportunities for growth into management or architecture positions within the Technology team, as well as exposure to other areas of the business
ASSUMPTION: This role is unique in its focus on Pega Infinity and leadership, but offers similar growth and development opportunities to other applications development or systems analysis roles in the financial services industry.
📝 Sample Projects
- Leading a team to implement a new Pega Infinity application to streamline a complex business process
- Developing and implementing a Pega Cosmos or Constellation solution to improve data management and analytics
- Collaborating with stakeholders to design and implement a Pega Smart Dispute or Pega DX API solution to enhance customer experience
ASSUMPTION: These sample projects illustrate the types of high-impact, strategic initiatives that the successful candidate will be expected to lead and contribute to in this role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics for this role?
- How does this role fit into the overall Technology team and the organization's long-term goals?
- What are the most pressing challenges facing the team or business unit, and how can this role help address them?
- What opportunities are there for professional development and growth within the Technology team or the broader organization?
- How does the company support work-life balance and employee well-being?
ASSUMPTION: These questions are designed to help the candidate understand the role's context, team dynamics, and growth opportunities, as well as the company's commitment to employee well-being and work-life balance.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills, with a focus on applications development, Pega Infinity, and leadership
- Prepare a cover letter that demonstrates your fit for the role and enthusiasm for the opportunity
- If you have relevant portfolio examples or case studies, be prepared to share them during the interview process
- Follow up with the recruiter one week after submission to inquire about your application status
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
