D

Organic Social Media Manager

Diligent Corporation
Full-time
On-site
Galway, Galway, Ireland
πŸ“± Social Media Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Organic Social Media Manager

πŸ”Ή Company: Diligent Corporation

πŸ”Ή Location: Galway, Ireland

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 1, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Remote OK

πŸš€ Job Overview

Key aspects of this role include:

  • Executing global social strategy to enhance Diligent's brand across social channels
  • Collaborating with internal stakeholders to create tailored content
  • Engaging in relevant social discussions and expanding employee advocacy program
  • Analyzing data and using insights to guide future activities and drive better results

ASSUMPTION: This role requires a strategic mindset, strong communication skills, and the ability to work effectively with various teams to achieve brand and commercial goals.

πŸ“‹ Key Responsibilities

βœ… Execute the global social strategy, guided by brand and commercial goals, to increase followers, social engagement, and first-time web visits

βœ… Expand Diligent’s internal employee advocacy program to further our brand through our employee’s support on social networks

βœ… Collaborate with internal stakeholders to plan and execute campaigns through cohesive messages and storytelling

βœ… Listen and engage in relevant social discussion about our company and industry, including with employees, customers, partners, and thought leaders

βœ… Provide reporting from social media platforms along with Google Analytics – using insights to guide future activities

βœ… Continuously look to innovate, streamline, incorporate AI, solve problems, and have a no limits mindset

ASSUMPTION: This role requires a proactive approach, strong organizational skills, and the ability to manage multiple projects simultaneously.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, or a related field

Experience: 5 to 7 years of social and communications experience with a proven track record of success

Required Skills:

  • Strong understanding of social media, including current trends and what’s coming next
  • Ability to analyze data and use it to make data-led decisions
  • Strong project management skills
  • Excellent written and verbal communication skills
  • Experience using AI-tools to improve quality and velocity of social media content

Preferred Skills:

  • Experience in B2B social media management
  • Experience in creative tools to produce compelling imagery, gifs, and videos
  • Proficiency in Sprout Social

ASSUMPTION: Candidates should have a solid understanding of social media platforms, trends, and best practices, as well as the ability to adapt to new tools and technologies.

πŸ’° Compensation & Benefits

Salary Range: €60,000 - €80,000 per year (Estimated based on industry standards for similar roles in Galway)

Benefits:

  • Flexible work environment
  • Global days of service
  • Comprehensive health benefits
  • Meeting-free days
  • Generous time off policy
  • Wellness programs

Working Hours: Full-time, 40 hours per week. Flexible hours may be available.

ASSUMPTION: The salary range is estimated based on industry standards for similar roles in Galway. Actual salary may vary based on experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Software Development, specifically focused on governance, risk, and compliance (GRC) SaaS solutions

Company Size: 1,001-5,000 employees. This size allows for a mix of startup agility and enterprise stability, providing opportunities for growth and innovation

Founded: 2000. Diligent has over 20 years of experience in the GRC space, with a strong reputation and established client base

Company Description:

  • Diligent is the leading provider of SaaS solutions for governance, risk, and compliance (GRC)
  • The company empowers over 1 million users and 700,000 board members with a holistic view of their organization’s GRC practices
  • Diligent is committed to making the world a more sustainable, equitable, and better place through its products and culture

Company Specialties:

  • Governance
  • Analytics
  • Insights
  • Collaboration Solutions
  • Entity Management
  • Board Portal Solutions
  • GRC
  • Compliance
  • Audit
  • Risk
  • ERM

Company Website: diligent.com

ASSUMPTION: Diligent's focus on GRC SaaS solutions and commitment to positive change make it an attractive employer for socially conscious professionals.

πŸ“Š Role Analysis

Career Level: Mid-level. This role offers opportunities for growth and advancement within the marketing department and the broader organization

Reporting Structure: This role reports directly to the Senior Director of Brand and collaborates with various internal stakeholders

Work Arrangement: Remote OK. This role can be performed remotely, with the option to work from one of Diligent's global offices

Growth Opportunities:

  • Potential to advance to a senior or management role within the marketing department
  • Opportunities to work on cross-functional projects and gain exposure to other areas of the business
  • Access to professional development resources and training programs

ASSUMPTION: This role offers a clear path for career progression and the opportunity to work in a dynamic, global environment.

🌍 Location & Work Environment

Office Type: Hybrid. Diligent has offices in Galway, Ireland, and other global locations. Employees can choose to work remotely or from an office location

Office Location(s): 25 Dock Rd, Galway, Ireland H91 AK1V

Geographic Context:

  • Galway is a vibrant, coastal city in the west of Ireland, known for its lively arts scene, historic sites, and natural beauty
  • The city offers a high quality of life, with a relatively low cost of living compared to other major urban centers in Europe
  • Galway is home to a thriving tech industry, with a strong talent pool and numerous job opportunities

Work Schedule: Full-time, with flexible hours and the option to work remotely

ASSUMPTION: Galway's unique blend of culture, history, and natural beauty, combined with its strong tech industry, makes it an attractive location for tech professionals.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screen with the hiring manager
  • In-depth interview with the marketing team
  • Final interview with the senior director of brand

Key Assessment Areas:

  • Social media strategy and execution
  • Data analysis and interpretation
  • Project management and organizational skills
  • Communication and storytelling abilities
  • Cultural fit and alignment with Diligent's values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant social media experience and achievements
  • Demonstrate your understanding of Diligent's brand and industry by providing specific examples of how you can contribute to the company's success
  • Prepare examples of your social media content and campaigns to showcase your creativity and strategic thinking

ATS Keywords: Social Media Strategy, Data Analysis, Project Management, Storytelling, Employee Advocacy, Collaboration, Engagement, Trend Analysis, Reporting, Innovation, Agility, Communication

ASSUMPTION: Applicants should tailor their application materials to demonstrate their understanding of Diligent's brand and the specific requirements of the role.

πŸ› οΈ Tools & Technologies

  • Sprout Social
  • AI tools for social media content creation and optimization
  • Google Analytics
  • Microsoft Office Suite

ASSUMPTION: Applicants should be comfortable using social media management tools, AI tools, and analytics platforms to optimize their performance in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Collaboration
  • Integrity
  • Excellence
  • Sustainability

Work Style:

  • Dynamic and fast-paced
  • Collaborative and team-oriented
  • Focused on continuous improvement and learning
  • Committed to making a positive impact on society

Self-Assessment Questions:

  • How do you align with Diligent's commitment to innovation and continuous improvement?
  • How do you approach collaboration and teamwork in a remote or hybrid work environment?
  • How do you incorporate sustainability and social responsibility into your work?

ASSUMPTION: Applicants should assess their fit with Diligent's values and work style to ensure a successful and fulfilling career with the company.

⚠️ Potential Challenges

  • Managing multiple projects and stakeholders simultaneously
  • Keeping up with the fast-paced nature of social media trends and best practices
  • Balancing the need for data-driven decision-making with the need for creative and innovative content
  • Navigating a remote or hybrid work environment

ASSUMPTION: Applicants should be prepared to manage multiple priorities, adapt to change, and thrive in a dynamic, remote work environment.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Social Media Manager or Social Media Strategist position in other organizations, but with a focus on GRC SaaS solutions and a commitment to positive social impact
  • Diligent's global presence and commitment to employee development set it apart from other companies in the industry
  • This role offers opportunities for career growth and advancement within the marketing department and the broader organization

ASSUMPTION: Applicants should consider Diligent's unique focus on GRC SaaS solutions and commitment to positive social impact when evaluating this role compared to similar positions in other organizations.

πŸ“ Sample Projects

  • Developing and executing a social media campaign to launch a new GRC product or feature
  • Analyzing social media data to identify trends and insights, and using those insights to inform future content and strategy
  • Collaborating with internal stakeholders to create tailored content for social media channels, including graphics, videos, and other multimedia assets

ASSUMPTION: Applicants should be prepared to provide specific examples of their experience with social media strategy, content creation, and data analysis to demonstrate their fit for this role.

❓ Key Questions to Ask During Interview

  • How does this role fit into the broader marketing strategy for Diligent?
  • What are the key priorities for the first 90 days in this role?
  • How does Diligent support the professional development and growth of its employees?
  • What are the biggest challenges facing the social media team, and how can this role help address them?
  • How does Diligent's commitment to sustainability and social responsibility inform its approach to social media and marketing?

ASSUMPTION: Applicants should use the interview process to gain a deeper understanding of Diligent's marketing strategy, company culture, and opportunities for professional growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant social media experience and achievements
  • Prepare examples of your social media content and campaigns to showcase your creativity and strategic thinking
  • Follow up with the hiring manager one week after submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.