📌 Core Information
🔹 Job Title: Organic Social Media Manager
🔹 Company: Diligent Corporation
🔹 Location: Galway, Ireland
🔹 Job Type: Full-time
🔹 Category: Marketing
🔹 Date Posted: May 1, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Executing global social strategy to enhance Diligent's brand across social channels
- Collaborating with internal stakeholders to create tailored content
- Engaging in relevant social discussions and expanding employee advocacy program
- Analyzing data and using insights to guide future activities and drive better results
ASSUMPTION: This role requires a strategic mindset, strong communication skills, and the ability to work effectively with various teams to achieve brand and commercial goals.
📋 Key Responsibilities
✅ Execute the global social strategy, guided by brand and commercial goals, to increase followers, social engagement, and first-time web visits
✅ Expand Diligent’s internal employee advocacy program to further our brand through our employee’s support on social networks
✅ Collaborate with internal stakeholders to plan and execute campaigns through cohesive messages and storytelling
✅ Listen and engage in relevant social discussion about our company and industry, including with employees, customers, partners, and thought leaders
✅ Provide reporting from social media platforms along with Google Analytics – using insights to guide future activities
✅ Continuously look to innovate, streamline, incorporate AI, solve problems, and have a no limits mindset
ASSUMPTION: This role requires a proactive approach, strong organizational skills, and the ability to manage multiple projects simultaneously.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field
Experience: 5 to 7 years of social and communications experience with a proven track record of success
Required Skills:
- Strong understanding of social media, including current trends and what’s coming next
- Ability to analyze data and use it to make data-led decisions
- Strong project management skills
- Excellent written and verbal communication skills
- Experience using AI-tools to improve quality and velocity of social media content
Preferred Skills:
- Experience in B2B social media management
- Experience in creative tools to produce compelling imagery, gifs, and videos
- Proficiency in Sprout Social
ASSUMPTION: Candidates should have a solid understanding of social media platforms, trends, and best practices, as well as the ability to adapt to new tools and technologies.
💰 Compensation & Benefits
Salary Range: €60,000 - €80,000 per year (Estimated based on industry standards for similar roles in Galway)
Benefits:
- Flexible work environment
- Global days of service
- Comprehensive health benefits
- Meeting-free days
- Generous time off policy
- Wellness programs
Working Hours: Full-time, 40 hours per week. Flexible hours may be available.
ASSUMPTION: The salary range is estimated based on industry standards for similar roles in Galway. Actual salary may vary based on experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, specifically focused on governance, risk, and compliance (GRC) SaaS solutions
Company Size: 1,001-5,000 employees. This size allows for a mix of startup agility and enterprise stability, providing opportunities for growth and innovation
Founded: 2000. Diligent has over 20 years of experience in the GRC space, with a strong reputation and established client base
Company Description:
- Diligent is the leading provider of SaaS solutions for governance, risk, and compliance (GRC)
- The company empowers over 1 million users and 700,000 board members with a holistic view of their organization’s GRC practices
- Diligent is committed to making the world a more sustainable, equitable, and better place through its products and culture
Company Specialties:
- Governance
- Analytics
- Insights
- Collaboration Solutions
- Entity Management
- Board Portal Solutions
- GRC
- Compliance
- Audit
- Risk
- ERM
Company Website: diligent.com
ASSUMPTION: Diligent's focus on GRC SaaS solutions and commitment to positive change make it an attractive employer for socially conscious professionals.
📊 Role Analysis
Career Level: Mid-level. This role offers opportunities for growth and advancement within the marketing department and the broader organization
Reporting Structure: This role reports directly to the Senior Director of Brand and collaborates with various internal stakeholders
Work Arrangement: Remote OK. This role can be performed remotely, with the option to work from one of Diligent's global offices
Growth Opportunities:
- Potential to advance to a senior or management role within the marketing department
- Opportunities to work on cross-functional projects and gain exposure to other areas of the business
- Access to professional development resources and training programs
ASSUMPTION: This role offers a clear path for career progression and the opportunity to work in a dynamic, global environment.
🌍 Location & Work Environment
Office Type: Hybrid. Diligent has offices in Galway, Ireland, and other global locations. Employees can choose to work remotely or from an office location
Office Location(s): 25 Dock Rd, Galway, Ireland H91 AK1V
Geographic Context:
- Galway is a vibrant, coastal city in the west of Ireland, known for its lively arts scene, historic sites, and natural beauty
- The city offers a high quality of life, with a relatively low cost of living compared to other major urban centers in Europe
- Galway is home to a thriving tech industry, with a strong talent pool and numerous job opportunities
Work Schedule: Full-time, with flexible hours and the option to work remotely
ASSUMPTION: Galway's unique blend of culture, history, and natural beauty, combined with its strong tech industry, makes it an attractive location for tech professionals.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screen with the hiring manager
- In-depth interview with the marketing team
- Final interview with the senior director of brand
Key Assessment Areas:
- Social media strategy and execution
- Data analysis and interpretation
- Project management and organizational skills
- Communication and storytelling abilities
- Cultural fit and alignment with Diligent's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant social media experience and achievements
- Demonstrate your understanding of Diligent's brand and industry by providing specific examples of how you can contribute to the company's success
- Prepare examples of your social media content and campaigns to showcase your creativity and strategic thinking
ATS Keywords: Social Media Strategy, Data Analysis, Project Management, Storytelling, Employee Advocacy, Collaboration, Engagement, Trend Analysis, Reporting, Innovation, Agility, Communication
ASSUMPTION: Applicants should tailor their application materials to demonstrate their understanding of Diligent's brand and the specific requirements of the role.
🛠️ Tools & Technologies
- Sprout Social
- AI tools for social media content creation and optimization
- Google Analytics
- Microsoft Office Suite
ASSUMPTION: Applicants should be comfortable using social media management tools, AI tools, and analytics platforms to optimize their performance in this role.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Collaboration
- Integrity
- Excellence
- Sustainability
Work Style:
- Dynamic and fast-paced
- Collaborative and team-oriented
- Focused on continuous improvement and learning
- Committed to making a positive impact on society
Self-Assessment Questions:
- How do you align with Diligent's commitment to innovation and continuous improvement?
- How do you approach collaboration and teamwork in a remote or hybrid work environment?
- How do you incorporate sustainability and social responsibility into your work?
ASSUMPTION: Applicants should assess their fit with Diligent's values and work style to ensure a successful and fulfilling career with the company.
⚠️ Potential Challenges
- Managing multiple projects and stakeholders simultaneously
- Keeping up with the fast-paced nature of social media trends and best practices
- Balancing the need for data-driven decision-making with the need for creative and innovative content
- Navigating a remote or hybrid work environment
ASSUMPTION: Applicants should be prepared to manage multiple priorities, adapt to change, and thrive in a dynamic, remote work environment.
📈 Similar Roles Comparison
- This role is similar to a Social Media Manager or Social Media Strategist position in other organizations, but with a focus on GRC SaaS solutions and a commitment to positive social impact
- Diligent's global presence and commitment to employee development set it apart from other companies in the industry
- This role offers opportunities for career growth and advancement within the marketing department and the broader organization
ASSUMPTION: Applicants should consider Diligent's unique focus on GRC SaaS solutions and commitment to positive social impact when evaluating this role compared to similar positions in other organizations.
📝 Sample Projects
- Developing and executing a social media campaign to launch a new GRC product or feature
- Analyzing social media data to identify trends and insights, and using those insights to inform future content and strategy
- Collaborating with internal stakeholders to create tailored content for social media channels, including graphics, videos, and other multimedia assets
ASSUMPTION: Applicants should be prepared to provide specific examples of their experience with social media strategy, content creation, and data analysis to demonstrate their fit for this role.
❓ Key Questions to Ask During Interview
- How does this role fit into the broader marketing strategy for Diligent?
- What are the key priorities for the first 90 days in this role?
- How does Diligent support the professional development and growth of its employees?
- What are the biggest challenges facing the social media team, and how can this role help address them?
- How does Diligent's commitment to sustainability and social responsibility inform its approach to social media and marketing?
ASSUMPTION: Applicants should use the interview process to gain a deeper understanding of Diligent's marketing strategy, company culture, and opportunities for professional growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant social media experience and achievements
- Prepare examples of your social media content and campaigns to showcase your creativity and strategic thinking
- Follow up with the hiring manager one week after submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
