Outside Sales - HVAC

🚀 Job Overview

As an Outside Sales Associate at Famous Supply, you will be responsible for owning and developing existing customer relationships, as well as generating new business in your assigned markets. You will provide superior service to Famous Supply customers, both in person and over the phone, ensuring they get the HVAC materials and solutions they need to complete their projects on time.

ASSUMPTION: Based on the job description, this role is focused on building and maintaining customer relationships within the HVAC industry, with a strong emphasis on providing excellent customer service and driving sales growth.

📋 Key Responsibilities

• ✅ Provide friendly and helpful customer service
• ✅ Understand customer needs and provide the products and solutions to meet them
• ✅ Be available to support customers and their needs
• ✅ Travel to customer shops and job-sites
• ✅ Generate new business and grow existing customer relationships

ASSUMPTION: The key responsibilities outlined in the job description are comprehensive and cover the core duties of an Outside Sales Associate in the HVAC industry.

🎯 Required Qualifications

Education: Not specified

Experience: Minimum of 3 years of HVAC sales

Skills: Technical HVAC knowledge, customer service mindset, ability to use computers, and ability to work in a fast-paced environment

ASSUMPTION: The required qualifications are focused on relevant industry experience, technical knowledge, and soft skills necessary to excel in this Outside Sales role.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits: Health, vision, and dental insurance; paid time off (vacation and holidays); paid maternity and paternity leave; 401(k) employer match; bonus opportunity

Industry Comparison: ASSUMPTION: Based on industry data for similar HVAC sales roles in the Cleveland, Ohio area, the compensation and benefits package offered by Famous Supply is likely competitive and in line with market standards.

🔍 Company Context

Industry Position: Famous Supply is a wholesale distributor serving contractors, builders, and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.

Company Size: ASSUMPTION: Famous Supply is a sizable, established company that has been in business since 1933, based on the information provided.

Company Stage: ASSUMPTION: Given the company's long history and diverse product offerings, Famous Supply is likely in a mature, growth-oriented stage of its lifecycle.

📊 Role Analysis

Career Level: ASSUMPTION: This Outside Sales role is likely at the mid-career or senior level, given the minimum 3 years of HVAC sales experience required.

Reporting Structure: ASSUMPTION: The Outside Sales Associate would likely report to a regional or territory sales manager.

Team Size/Composition: ASSUMPTION: The Outside Sales team at Famous Supply is likely comprised of experienced HVAC sales professionals serving different geographic markets.

Growth Opportunities: The job description indicates potential for career growth and advancement within the company, including leadership development and other learning and development opportunities.

🌍 Location & Work Environment

Office Type: ASSUMPTION: This role likely involves a mix of in-office and field work, with regular customer visits and site visits.

Geographic Context: Cleveland, Ohio is a major Midwest city with a diverse economy, including a strong manufacturing and engineering presence. The cost of living is generally lower than coastal hubs.

Work Schedule: ASSUMPTION: The work schedule for an Outside Sales role in the HVAC industry is typically flexible to accommodate customer needs, with some evening and weekend work expected.

Regional Considerations: ASSUMPTION: The Midwest culture in Cleveland may place a greater emphasis on work-life balance and family-oriented values compared to some coastal markets.

💼 Interview & Application Insights

Typical Process: ASSUMPTION: The interview process for this Outside Sales role may include an initial phone/video screening, followed by in-person interviews with the hiring manager, sales team, and possibly upper management.

Key Assessment Areas: ASSUMPTION: Employers will likely evaluate candidates' technical HVAC knowledge, sales experience, customer service orientation, communication skills, and fit with the company's values and culture.

Application Tips: Highlight your successful track record in HVAC sales, demonstrating your ability to build and maintain customer relationships. Emphasize your strong customer service skills and technical expertise.

ATS Keywords: HVAC, outside sales, customer service, relationship building, technical knowledge, sales experience

🛠️ Tools & Technologies

ASSUMPTION: In this Outside Sales role, you may be expected to be proficient in using CRM software, sales/productivity tools, and basic computer applications to manage customer accounts and generate sales.

👔 Cultural Fit Considerations

Company Values: Famous Supply emphasizes a "family culture" and is guided by its 5 Core Values: Family, Trust, Communication, Teamwork, and Continuous Improvement.

Work Style: The job description indicates a "purpose-driven organization" that values "positive, growth-oriented, high-performers" who are not just interested in a "job" but want to work with a sense of purpose.

Self-Assessment: Consider whether you thrive in a fast-paced, customer-centric environment that values teamwork, communication, and a strong work ethic. Assess your alignment with the company's core values and growth-oriented mindset.

⚠️ Potential Challenges

ASSUMPTION: As an Outside Sales Associate, you may face challenges such as balancing administrative tasks with field work, managing a diverse customer base, and meeting sales targets in a competitive market. However, the company's strong focus on support and development may help mitigate these potential challenges.

📈 Similar Roles Comparison

ASSUMPTION: This Outside Sales - HVAC role is similar to other field sales positions in the HVAC, plumbing, or building materials industries, with a focus on cultivating customer relationships, providing excellent service, and driving sales growth. However, the specific responsibilities and required qualifications may vary depending on the company and industry segment.

📝 Sample Projects

ASSUMPTION: As an Outside Sales Associate, you may be responsible for projects such as:

• Conducting site visits to assess customer needs and recommend HVAC solutions
• Developing customized sales proposals and presentations for key accounts
• Collaborating with the inside sales team to ensure timely delivery and installation of HVAC equipment
• Analyzing sales data and market trends to identify new business opportunities

❓ Key Questions to Ask During Interview

• How does the company's sales process and support structure help Outside Sales Associates succeed?
• What types of training and development opportunities are available to help me grow my HVAC sales expertise?
• Can you describe the typical day-to-day activities and work-life balance for an Outside Sales Associate at Famous Supply?
• How does the company measure and reward the performance of its Outside Sales team?