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Paid Social Manager

Big Red Group
Full-time
On-site
Sydney, New South Wales, Australia
🎯 Performance Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Paid Social Manager

πŸ”Ή Company: Big Red Group

πŸ”Ή Location: Sydney, New South Wales, Australia

πŸ”Ή Job Type: Full-Time, Hybrid (3 days in office)

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 14, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site (Sydney or Gold Coast offices) with 30 days work-from-anywhere option

πŸš€ Job Overview

Key aspects of this role include:

  • Leading and driving social media marketing efforts across multiple platforms
  • Planning, executing, and optimizing paid social campaigns to drive brand awareness, customer engagement, and conversions
  • Collaborating with cross-functional teams to develop creative, high-performing campaigns
  • Managing budgets and ensuring efficient allocation of spend across campaigns
  • Analyzing and reporting on social media performance metrics to inform strategy and decision-making

ASSUMPTION: This role requires a strong understanding of the full funnel from awareness to conversion, with a primary focus on Meta (Facebook and Instagram) campaigns. Experience with other platforms like TikTok, Pinterest, and YouTube is a plus.

πŸ“‹ Key Responsibilities

βœ… Develop and implement comprehensive social media marketing strategies that drive awareness, consideration, and conversion across platforms, with a primary focus on Meta (Facebook & Instagram)

βœ… Lead the execution of full-funnel campaigns, ensuring messaging and targeting aligns with each stage of the customer journey

βœ… Oversee the execution of social media campaigns on platforms like Meta, TikTok, Pinterest, and YouTube

βœ… Optimize campaigns for performance and efficiency, with KPIs including CAC, CPO, ROAS, and ROI

βœ… Regularly analyze and optimize paid social campaigns based on key performance indicators (KPIs) such as impressions, reach, engagement, CTR, and ROAS

βœ… Drive continuous performance improvements through A/B testing, creative optimizations, audience segmentation, and budget allocation adjustments

βœ… Collaborate with the Brand Social team to create and curate engaging content for social media platforms

βœ… Share creative performance statistics with Brand & Creative teams to produce high-impact assets that resonate with target audiences and drive engagement across the full marketing funnel

βœ… Monitor and report on social media performance metrics, providing insights and recommendations to key stakeholders

βœ… Ensure proper, functional, and accurate tracking and tagging of all Paid Social campaigns

βœ… Partner with cross-functional teams to ensure alignment across all marketing initiatives and to execute integrated campaigns that deliver business outcomes

ASSUMPTION: This role requires a data-driven approach to campaign optimization and a strong understanding of analytics tools like Google Analytics, Facebook Ads Manager, and data visualisation tools (e.g., Tableau, PowerBI).

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: Proven experience managing paid social campaigns, particularly on Meta (Facebook and Instagram), with an understanding of the full funnel from awareness to conversion

Required Skills:

  • Expertise in campaign optimisation, A/B testing, and audience segmentation to drive maximum performance
  • Experience using analytics tools like Google Analytics, Facebook Ads Manager, and data visualisation tools
  • Ability to develop and execute paid social strategies for ecommerce brands with a focus on achieving KPIs such as ROAS and CPA
  • Solid understanding of social media trends, platform algorithms, and best practices to keep campaigns innovative and on the cutting edge
  • Experience with managing paid social budgets and reporting on financial performance
  • Strong written and verbal communication skills, with the ability to collaborate effectively across teams and with external partners
  • Ability to work independently and manage multiple campaigns simultaneously in a fast-paced, deadline-driven environment

Preferred Skills:

  • Experience with TikTok, Pinterest, and YouTube advertising
  • Familiarity with customer data platforms (CDP) and segment CDP for refined targeting
  • Knowledge of the experiences industry and Big Red Group's products

ASSUMPTION: Candidates with experience in ecommerce and a strong understanding of the customer journey will be well-suited for this role. Familiarity with the experiences industry and Big Red Group's products is a plus but not required.

πŸ’° Compensation & Benefits

Salary Range: Based on experience level and industry standards, the estimated salary range for this role is AU$80,000 - AU$120,000 per year. Final offer will be determined based on candidate's qualifications and experience.

Benefits:

  • Leadership development programs, external speakers, talent academies, and mentorship opportunities
  • Team days, experiences, co-design sessions, learning and innovation, and cross-functional planning days
  • Quarterly roadshows, employee resource groups, book club, offsites, and weekly community lunches
  • 30 days work-from-anywhere option per year

Working Hours: Full-time position with standard business hours, Monday to Friday. Occasional flexibility may be required to manage campaigns and meet deadlines.

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Paid Social Manager role in Australia. Final compensation will be determined based on the candidate's qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Software Development, focusing on the experiences industry and marketplace platforms

Company Size: 51-200 employees, providing a mid-sized company environment with opportunities for collaboration and growth

Founded: Big Red Group was founded in 2001, with a history of growth and expansion in the experiences industry

Company Description:

  • Big Red Group is the leading experience network in Australia and New Zealand, connecting experience operators with quality customers and providing trusted intelligence and comprehensive support
  • The company operates an industry-leading platform, enabling the wholesale distribution of experiences through domestic and international partners, powering renowned domestic marketplace brands like RedBalloon, Adrenaline, Experience Oz, and Everything NZ
  • Big Red Group is on a journey to reduce the tide of consumption, encouraging people to choose β€˜stories over stuff’ at every opportunity and delivering an experience every second by 2030

Company Specialties:

  • Experiences
  • Employee Engagement
  • Reward & Recognition
  • SME
  • Small Business
  • Marketing
  • Management
  • Technology
  • Business Owners
  • Retail
  • Marketing Technology
  • Customer Experience
  • Data
  • RedBalloon
  • Adrenaline
  • Experience Marketplace
  • Tourism
  • Activities
  • eCommerce
  • B2B
  • B2C
  • Partnerships
  • Retail
  • Travel
  • Australian Tourism
  • Experience Oz
  • Gifts
  • Tours and Activities
  • and Experience Network

Company Website: http://www.bigred.group

ASSUMPTION: Big Red Group's focus on the experiences industry and marketplace platforms provides a unique opportunity for candidates interested in the tourism and hospitality sectors. The company's commitment to reducing consumption and encouraging sustainable practices is an attractive aspect for environmentally conscious applicants.

πŸ“Š Role Analysis

Career Level: Mid-level marketing role with opportunities for growth and development within the company

Reporting Structure: This role reports directly to the Head of Marketing and works closely with cross-functional teams, including Brand, Product, Creative, Performance, and Data & Analytics

Work Arrangement: Hybrid work arrangement with 3 days in the office (Sydney or Gold Coast) and 2 days remote, with the option to work from anywhere for 30 days per year

Growth Opportunities:

  • Progression to a senior marketing role or management position within the company
  • Expanding skills and expertise in the experiences industry and marketplace platforms
  • Opportunities to work on high-impact campaigns and projects that drive business growth

ASSUMPTION: This role offers a unique opportunity for candidates interested in the experiences industry and marketplace platforms. The hybrid work arrangement provides flexibility and work-life balance, while the company's commitment to growth and development presents attractive career prospects.

🌍 Location & Work Environment

Office Type: Modern, collaborative office spaces in Sydney (Circular Quay) and Gold Coast (Surfers Paradise)

Office Location(s): 50 Cavill Ave, Surfers Paradise, Queensland 4217, AU; 200 George St, Sydney NSW 2000, AU

Geographic Context:

  • Sydney: Vibrant, multicultural city with a strong economy and numerous attractions, offering a high quality of life
  • Gold Coast: Popular tourist destination with beautiful beaches, a subtropical climate, and a growing business hub

Work Schedule: Standard business hours, Monday to Friday, with occasional flexibility required to manage campaigns and meet deadlines

ASSUMPTION: The hybrid work arrangement and flexible work schedule provide a good balance between collaboration and remote work, allowing employees to maintain a healthy work-life balance.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call with the hiring manager
  • In-depth interview with the marketing team
  • Final interview with the Head of Marketing
  • Background check and offer extension

Key Assessment Areas:

  • Understanding of paid social marketing strategies and campaign optimization
  • Analytical skills and data-driven decision-making
  • Collaboration and communication skills
  • Cultural fit and alignment with Big Red Group's values and mission

Application Tips:

  • Highlight relevant experience and achievements in paid social marketing campaigns
  • Tailor your resume and cover letter to emphasize skills and experiences relevant to this role
  • Prepare examples of successful paid social campaigns you've managed, including metrics and results
  • Research Big Red Group's products and the experiences industry to demonstrate your understanding of the company and its market

ATS Keywords: Paid Social, Campaign Management, Social Media Marketing, Meta, Facebook, Instagram, TikTok, Pinterest, YouTube, Analytics, Google Analytics, Facebook Ads Manager, Tableau, PowerBI, Customer Acquisition Cost, Cost per Acquisition, Return on Ad Spend, Customer Engagement, Brand Awareness, Ecommerce, Marketing Strategy, Cross-Functional Teams, Collaboration, Communication, Marketing Technology, Customer Experience, Data-Driven Insights, Reporting, Budget Management

ASSUMPTION: The interview process for this role will focus on assessing the candidate's understanding of paid social marketing strategies, campaign optimization, and data-driven decision-making. Candidates should be prepared to discuss their relevant experience and provide examples of successful campaigns they've managed.

πŸ› οΈ Tools & Technologies

  • Facebook Ads Manager
  • Google Analytics
  • Tableau
  • PowerBI
  • Meta Pixel
  • Facebook SDK
  • Customer Data Platform (CDP)
  • Segment CDP
  • Social media management platforms (e.g., Hootsuite, Buffer)

ASSUMPTION: Familiarity with these tools and technologies is required for this role. Candidates should have experience using analytics tools, social media management platforms, and customer data platforms to optimize paid social campaigns and drive business growth.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Shift the way people experience life
  • Choose stories over stuff
  • Empower people to experience more
  • Lead with purpose
  • Make a tangible impact
  • Shape the future of BRG

Work Style:

  • Collaborative and team-oriented
  • Data-driven and analytical
  • Creative and innovative
  • Adaptable and responsive to change
  • Committed to personal and professional growth

Self-Assessment Questions:

  • How do you align with Big Red Group's mission to shift the way people experience life and choose stories over stuff?
  • Describe a time when you had to adapt to a significant change in a campaign or project. How did you approach this challenge, and what was the outcome?
  • How do you ensure that your work style complements the needs of your team and the broader organization?

ASSUMPTION: Big Red Group's values and work style emphasize collaboration, data-driven decision-making, and a commitment to personal and professional growth. Candidates should be prepared to demonstrate their alignment with these values and work style preferences during the interview process.

⚠️ Potential Challenges

  • Managing multiple campaigns simultaneously in a fast-paced, deadline-driven environment
  • Keeping up with the latest trends, best practices, and platform updates in the rapidly evolving social media landscape
  • Balancing new customer acquisition with delivering the best offers to subscribers first, ensuring cost-efficiency in targeting strategies
  • Working with cross-functional teams to ensure alignment across all marketing initiatives and execute integrated campaigns that deliver business outcomes
  • Managing budgets and ensuring efficient allocation of spend across campaigns to achieve commercial KPIs

ASSUMPTION: These challenges require strong organizational skills, attention to detail, and the ability to work effectively with cross-functional teams. Candidates should be prepared to discuss their strategies for managing these challenges and driving success in their role.

πŸ“ˆ Similar Roles Comparison

  • Paid Social Manager vs. Social Media Manager: Paid Social Manager focuses on driving brand awareness, customer engagement, and conversions through paid advertising, while Social Media Manager may oversee both paid and organic social media strategies
  • Industry-specific context: Big Red Group's focus on the experiences industry and marketplace platforms provides unique opportunities for candidates interested in the tourism and hospitality sectors
  • Career path comparison: This role offers a clear path to progression within the marketing department or to a management position within the company

ASSUMPTION: Candidates should consider their career goals and interests when comparing this role to similar positions in the industry. Familiarity with the experiences industry and marketplace platforms can provide a competitive advantage in this role.

πŸ“ Sample Projects

  • Developing and executing a full-funnel paid social campaign for RedBalloon.com.au, driving both awareness and conversion with a focus on ROAS and CPA
  • Optimizing TikTok ad performance for Adrenaline.com.au, targeting a younger demographic with engaging, short-form video content
  • Collaborating with the Brand Social team to create and curate engaging content for social media platforms, driving customer engagement and brand awareness across the full marketing funnel

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role. Candidates should be prepared to discuss their relevant experience and provide examples of successful campaigns they've managed.

❓ Key Questions to Ask During Interview

  • How does this role fit into the broader marketing strategy for RedBalloon and Adrenaline?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Big Red Group support the growth and development of its employees?
  • What are the biggest challenges facing the marketing team in the next 12 months, and how can this role contribute to addressing them?
  • How does Big Red Group measure the success of its paid social campaigns, and what KPIs are most important for this role?

ASSUMPTION: These questions demonstrate a candidate's interest in the role, the company, and its broader marketing strategy. Asking thoughtful questions shows initiative and engagement, which can positively impact the interview process.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to emphasize skills and experiences relevant to this role, including specific examples of successful paid social campaigns you've managed
  • Prepare examples of high-performing social media content and creative assets that have driven engagement and conversions
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.