Partner Account Associate

📌 Core Information

🔹 Job Title: Partner Account Associate

🔹 Company: Salesforce

🔹 Location: Bangalore, Karnātaka, India

🔹 Job Type: Full-Time

🔹 Category: Sales

🔹 Date Posted: April 17, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Managing and growing relationships with select named/managed SI partners
• Supporting partners' growth plans and aligning them with Salesforce's GTM priorities
• Recruiting new partners and guiding them through the application process
• Collaborating with cross-functional stakeholders, including partner sales, account leads, customer success, partner marketing, partner enablement, and partner success

ASSUMPTION: This role requires a balance of strategic thinking, outstanding partner relationship management skills, and an entrepreneurial mindset. The ideal candidate will be comfortable working with multiple internal teams and building/maintaining executive-level relationships with clients and partners.

📋 Key Responsibilities

✅ Support a large set of unnamed partner relationships, including supporting their growth plans, aligning them with Salesforce's GTM priorities, and addressing their queries

✅ Recruit new partners by qualifying new partner requests, guiding approved prospective partners on the application process, and building select enterprise-grade partners

ASSUMPTION: The responsibilities listed are subject to change based on business needs and may evolve over time. The ideal candidate will be adaptable and able to thrive in a dynamic work environment.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field

Experience: 2-5 years of experience in partner management, business development, or a related role

Required Skills:

• Sound business acumen skills and the ability to thrive in a fast-paced, dynamic work environment
• Excellent spoken and written communication, interpersonal, and relationship-building skills
• Highly motivated and independent contributor with high energy, enthusiasm, and passion for the business
• Comfortable working with multiple internal teams, from individual contributors to senior executives, as well as building/maintaining executive-level relationships with clients, partners, etc.
• Willing and able to travel in India, as required

Preferred Skills:

• Experience working with SI partners in the technology industry
• Fluency in additional languages, such as Hindi or other Indian languages

ASSUMPTION: While not explicitly stated, having experience in the technology industry or familiarity with CRM software would be beneficial for this role. Additionally, while not required, fluency in additional languages could be an asset when working with partners in India.

💰 Compensation & Benefits

Salary Range: INR 8-12 lakhs per annum (estimated based on industry standards for a role of this level in Bangalore)

Benefits:

• Health, dental, and vision insurance
• Retirement savings plan with company match
• Paid time off and company holidays
• Employee stock purchase plan
• Tuition assistance and professional development opportunities
• Employee discounts on Salesforce products and services

Working Hours: Full-time position with standard working hours (Monday-Friday, 9:00 AM - 6:00 PM IST, with flexibility for occasional overtime as needed)

ASSUMPTION: The salary range provided is an estimate based on industry standards for a role of this level in Bangalore. Actual compensation may vary based on factors such as experience, skills, and performance. Benefits may also vary based on the company's policies and the employee's eligibility.

📌 Applicant Insights

🔍 Company Context

Industry: Salesforce is a leading global provider of customer relationship management (CRM) software and related services, operating in the software development industry

Company Size: Salesforce has over 10,000 employees worldwide, providing a large and diverse work environment with ample opportunities for growth and collaboration

Founded: Salesforce was founded in 1999 and has since grown to become a publicly-traded company with a strong global presence

Company Description:

• Salesforce is a customer company that inspires the future of business with AI+ Data + CRM
• The company helps businesses across every industry blaze new trails and connect with customers in a whole new way
• Salesforce empowers employees to be Trailblazers, driving their performance and career growth, charting new paths, and improving the state of the world

Company Specialties:

• Enterprise Cloud Computing and Customer Relationship Management
• AI and Data-driven Solutions
• Marketing, Sales, and Service Cloud Platforms

Company Website: http://www.salesforce.com

ASSUMPTION: Salesforce is a well-established company with a strong global presence and a reputation for innovation and excellence in the CRM software industry. The company's size and growth opportunities make it an attractive employer for professionals seeking to advance their careers in a dynamic and challenging environment.

📊 Role Analysis

Career Level: This role is suitable for professionals with 2-5 years of experience in partner management, business development, or a related role, looking to advance their careers in a fast-paced and dynamic work environment

Reporting Structure: The Partner Account Associate will report directly to the Partner Account Management team and work closely with various cross-functional stakeholders, including partner sales, account leads, customer success, partner marketing, partner enablement, and partner success

Work Arrangement: This is an on-site position based in Bangalore, India, with occasional travel required to meet with partners and attend company events

Growth Opportunities:

• Advancement to senior roles within the Partner Account Management team or other departments within Salesforce
• Expanding partner relationships and taking on more complex accounts
• Developing expertise in Salesforce products and services and becoming a trusted advisor to partners

ASSUMPTION: This role offers significant growth opportunities for the right candidate, including the chance to build a successful career within Salesforce and the broader technology industry.

🌍 Location & Work Environment

Office Type: The Bangalore office is a modern, collaborative workspace designed to foster innovation and creativity

Office Location(s): 415 Mission St, San Francisco, California 94105, US; 1 Market, Staines, Switzerland, CH; 1 Market, Singapore, Singapore 038989, US; 1-1-3 Marunouchi, Chiyoda-ku, Tokyo 100-0005, JP; Erika-Mann.Straße 63, Munich, 80636, DE; 9 Bishopsgate, London, England EC2N 3, GB; 55 Collins St, Melbourne, VIC 3000, AU; 201 Sussex St, Sydney, NSW 2000, AU; 3 Avenue Octave Greard, Paris, IdF 75007, FR; 111 W Illinois St, Chicago, IL 60654, US; 14902 Preston Rd, Dallas, TX 75254, US; 950 E Paces Ferry Rd NE, Atlanta, GA 30326, US; 5 Wall St, Burlington, MA 01803, US; Via Niccolo Copernico, 38, Milan, Lomb. 20125, IT; Kurfurstendamm 194, Berlin, BE 10707, DE; Paseo de la Castellana, 79, Madrid, Community of Madrid 28046, ES; Derekh Menahem Begin 154, Tel Aviv-Yafo, Tel Aviv 60000, IL

Geographic Context:

• Bangalore is the capital of the Indian state of Karnataka and is known for its thriving technology industry
• The city offers a mix of traditional Indian culture and modern urban living, with a wide range of dining, entertainment, and recreational options
• Bangalore has a tropical savanna climate, with warm and humid weather throughout the year

Work Schedule: Standard working hours (Monday-Friday, 9:00 AM - 6:00 PM IST) with occasional overtime as needed

ASSUMPTION: The work environment at Salesforce is dynamic and collaborative, with a strong focus on innovation and customer success. The Bangalore office offers a modern workspace designed to foster creativity and productivity.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the hiring manager
• In-depth interviews with cross-functional stakeholders
• Final round interview with the Partner Account Management team lead
• Background check and offer extension

Key Assessment Areas:

• Business acumen and strategic thinking
• Communication and interpersonal skills
• Relationship-building and partner management skills
• Adaptability and resilience in a dynamic work environment
• Alignment with Salesforce's company values and culture

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Demonstrate your understanding of Salesforce's products and services and the CRM software industry
• Prepare examples of your partner management and relationship-building skills, as well as your ability to work collaboratively with cross-functional teams
• Research Salesforce's company culture and values, and be prepared to discuss how your personal values align with the company's

ATS Keywords: Partner management, business development, CRM software, Salesforce, strategic thinking, relationship-building, cross-functional collaboration

ASSUMPTION: The application process for this role is likely to be competitive, and candidates should be prepared to demonstrate their relevant experience and skills throughout the interview process. Familiarity with Salesforce's products and services and the CRM software industry will be beneficial in the application and interview stages.

🛠️ Tools & Technologies

• Salesforce CRM platform
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Project management tools (e.g., Asana, Trello, Jira)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: The tools and technologies listed are subject to change based on the company's evolving needs and may include additional tools and platforms as required by the role.

👔 Cultural Fit Considerations

Company Values:

• Customer Success
• Innovation
• One Ohana (Ohana means family in Hawaiian, and it reflects Salesforce's belief in treating everyone as family)
• Trust

Work Style:

• Collaborative and team-oriented
• Dynamic and fast-paced
• Focused on customer success and driving results

Self-Assessment Questions:

• How do your personal values align with Salesforce's company values, particularly customer success and innovation?
• How have you demonstrated your ability to work collaboratively with cross-functional teams in previous roles?
• How do you approach building and maintaining executive-level relationships with clients and partners?

ASSUMPTION: Salesforce places a strong emphasis on cultural fit and values-driven decision-making in its hiring process. Candidates should be prepared to demonstrate their alignment with the company's values and work style throughout the interview process.

⚠️ Potential Challenges

• Managing a large portfolio of partner relationships and balancing the needs of multiple stakeholders
• Adapting to a dynamic and fast-paced work environment with evolving priorities and responsibilities
• Occasional travel requirements to meet with partners and attend company events
• Working with partners in different time zones and adjusting to their unique needs and preferences

ASSUMPTION: The Partner Account Associate role presents unique challenges that require a highly motivated and adaptable individual with strong business acumen and relationship-building skills.

📈 Similar Roles Comparison

• This role differs from other partner management roles in its focus on managing a large portfolio of unnamed partner relationships and recruiting new partners
• Compared to other roles in the technology industry, this role offers a unique opportunity to work with a wide range of SI partners and drive their growth and success
• Career progression in this role may include advancing to senior roles within the Partner Account Management team or transitioning to other departments within Salesforce, such as sales, marketing, or customer success

ASSUMPTION: This role offers a unique opportunity to work with a diverse portfolio of partners and drive their growth and success. Candidates should be prepared to demonstrate their relevant experience and skills and their ability to thrive in a dynamic and fast-paced work environment.

📝 Sample Projects

• Developing and executing a strategic plan to grow a select set of named/managed SI partners
• Recruiting and onboarding a new partner, including guiding them through the application process and providing ongoing support to ensure their success
• Collaborating with cross-functional stakeholders to address a partner's unique needs and preferences, such as customizing a CRM implementation or developing a targeted marketing campaign

ASSUMPTION: The sample projects listed are subject to change based on the company's evolving needs and may include additional projects as required by the role.

❓ Key Questions to Ask During Interview

• How does Salesforce support the growth and success of its SI partners?
• What are the key priorities for this role in the first 90 days?
• How does Salesforce approach partner relationship management, and what are the key strategies for success in this role?
• What opportunities are there for growth and advancement within the Partner Account Management team or other departments within Salesforce?
• How does Salesforce foster a culture of innovation and customer success, and what are the key initiatives in place to support these values?

ASSUMPTION: The key questions listed are designed to help candidates better understand the role, the company culture, and the opportunities for growth and advancement. Candidates should be prepared to ask thoughtful and insightful questions throughout the interview process.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare examples of your partner management and relationship-building skills, as well as your ability to work collaboratively with cross-functional teams
• Research Salesforce's company culture and values, and be prepared to discuss how your personal values align with the company's
• Follow up with the hiring manager one week after submitting your application to inquire about the status of your application and express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.