π Core Information
- Job Title: Partner Growth Associate
- Company: SonderMind
- Location: Denver, CO (Remote work available)
- Job Type: Full-time, Hybrid
- Category: Mental Health Care, Healthcare Consulting
- Date Posted: April 16, 2025
- Experience Level: 2-5 years
- Remote Status: Hybrid (Remote and On-site)
π Job Overview
Key aspects of this role include:
- Analyzing partner data to drive strategic growth and improve care delivery
- Identifying operational inefficiencies and opportunities for expansion
- Collaborating cross-functionally to ensure partner success
- Influencing revenue growth through data-driven strategies
ASSUMPTION: This role requires a strong analytical mindset, excellent communication skills, and a passion for improving mental health care outcomes.
π Key Responsibilities
- Success Metrics & Reporting: Review and action reports, analyze trends, and interpret enterprise reporting for intersecting success metrics.
- Partner Health Monitoring: Track partner health and success metrics, proactively identify risks, and develop mitigation strategies.
- Partner Success: Proactively engage with customers to understand their evolving needs and provide solutions.
- Customer Advocacy & Support: Act as the partner's voice within the organization, resolve queries, and ensure issues are addressed promptly.
- Product Feedback & Insights: Gather partner feedback, inform product development, and identify repeatable insights for other accounts.
ASSUMPTION: This role involves a high degree of data analysis and requires strong problem-solving skills to translate complex data into actionable recommendations.
π― Required Qualifications
- Education: Bachelor's degree in a relevant field (e.g., Health Administration, Public Health, or a related discipline)
- Experience: 2+ years in healthcare consulting, analytics, or a similarly strategic, data-heavy role supporting health systems or enterprise healthcare clients. Knowledge of clinical systems is a must.
- Required Skills:
- Proficient in analyzing large datasets and synthesizing information
- Excellent verbal and written communication skills
- Ability to collaborate cross-functionally and manage multiple priorities simultaneously
- Strong understanding of healthcare business models, operations, and levers of revenue and efficiency
- Preferred Skills:
- Familiarity with SonderMind's products and services
- Experience working with mental health care providers or organizations
ASSUMPTION: Candidates with experience in healthcare consulting or analytics, particularly those familiar with clinical systems, will be well-suited for this role.
π° Compensation & Benefits
- Salary Range: $88,000 - $110,000 per year (Anticipated, based on industry standards for the role, experience level, and location)
- Benefits:
- Flexible hybrid work arrangements
- Generous PTO policy (minimum of three weeks off per year)
- Free therapy coverage benefits
- Competitive medical, dental, and vision coverage with HSA and FSA options
- Employer-paid short-term, long-term disability, life, and AD&D insurance
- Eight weeks of paid parental leave
- 401K retirement plan with 100% matching (immediately vested on up to 4% of base salary)
- Annual travel to Denver for the company's Shift gathering
- Fourteen company holidays and a company shutdown between Christmas and New Year's
- Supplemental life insurance, pet insurance coverage, commuter benefits, and more!
ASSUMPTION: The salary range is based on industry standards for similar roles in Denver, CO. SonderMind's benefits package is designed to meet the needs of its employees and support their overall well-being.
π Applicant Insights
π Company Context
- Industry: Mental Health Care, Healthcare Technology
- Company Size: 51-200 employees
- Founded: 2014
- Company Description: SonderMind is a mental health care provider and technology company that connects people with the right mental health support. They support a community of mental health care clinicians with tools, technology, marketing, and administrative support to deliver quality care and operate thriving practices.
- Company Specialties: Behavioral health, software, personal wellness, business support, mental health, therapy, and counseling
π Role Analysis
- Career Level: Mid-level, with opportunities for growth and impact
- Reporting Structure: This role reports to the Director of Health Systems Partnerships
- Work Arrangement: Hybrid (Remote and On-site) with a flexible work schedule
- Growth Opportunities:
- Contribute to strategic planning efforts and identify net new opportunities for growth
- Gain experience working with enterprise healthcare clients and improving care delivery at scale
- Develop skills in data analysis, stakeholder management, and strategic decision-making
ASSUMPTION: This role offers opportunities for career growth and development within SonderMind's expanding enterprise healthcare partnerships.
π Location & Work Environment
- Office Type: Hybrid (Remote and On-site)
- Office Location(s): Denver, CO (Remote work available)
- Geographic Context: Denver, CO, is a vibrant city with a growing tech industry and a high quality of life. It offers a mix of urban and outdoor living, with easy access to the Rocky Mountains for recreational activities.
- Work Schedule: Flexible, with a focus on results and outcomes rather than hours worked
ASSUMPTION: Candidates comfortable with hybrid work arrangements and willing to travel to Denver annually for the company's Shift gathering will thrive in this role.
πΌ Interview & Application Insights
- Typical Process: Phone or video screen, behavioral interviews, and a data analysis challenge
- Key Assessment Areas: Data analysis skills, communication skills, problem-solving abilities, and cultural fit
- Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills
- Prepare for behavioral interview questions focusing on problem-solving, data analysis, and stakeholder management
- Research SonderMind's mission, values, and approach to mental health care to demonstrate your cultural fit
ASSUMPTION: SonderMind's interview process is designed to assess candidates' technical skills, problem-solving abilities, and cultural fit within the organization.
π οΈ Tools & Technologies
- Data analysis tools (e.g., Excel, SQL, Tableau)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
- SonderMind's proprietary software and platforms
ASSUMPTION: Candidates with experience using data analysis tools and familiarity with SonderMind's proprietary software will be well-suited for this role.
π Cultural Fit Considerations
- Company Values: SonderMind values empathy, collaboration, continuous learning, and a commitment to improving mental health care outcomes.
- Work Style: SonderMind fosters a flexible, results-driven work environment that prioritizes work-life balance and employee well-being.
- Self-Assessment Questions:
- How do you embody SonderMind's values in your daily work?
- How do you approach managing multiple priorities and balancing work-life balance?
- How do you collaborate with cross-functional teams to achieve common goals?
ASSUMPTION: Candidates who align with SonderMind's values and work style, and can demonstrate their commitment to improving mental health care outcomes, will be strong fits for this role.
β οΈ Potential Challenges
- Balancing data analysis and stakeholder management responsibilities
- Identifying and mitigating risks to partner success
- Managing multiple priorities and deadlines in a fast-paced, growing organization
ASSUMPTION: Candidates who thrive in dynamic, fast-paced environments and are comfortable managing multiple priorities will excel in this role.
π Similar Roles Comparison
- Partner Success Manager: Focuses on customer success and retention, with less emphasis on data analysis and strategic growth
- Healthcare Consultant: Provides strategic guidance to clients, with less focus on partner growth and data analysis
- Data Analyst: Focuses on data analysis and reporting, with less emphasis on stakeholder management and strategic decision-making
ASSUMPTION: This role offers a unique blend of data analysis, stakeholder management, and strategic decision-making, making it distinct from similar roles in the industry.
π Sample Projects
- Analyzing partner data to identify trends and opportunities for expansion
- Developing and implementing a risk mitigation strategy for a high-priority partner
- Collaborating with cross-functional teams to gather partner feedback and inform product development
ASSUMPTION: These sample projects illustrate the data-driven, strategic nature of the Partner Growth Associate role and the impact it has on SonderMind's enterprise healthcare partnerships.
β Key Questions to Ask During Interview
- How does SonderMind support the professional development and growth of its Partner Growth Associates?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does SonderMind measure the success of its enterprise healthcare partnerships, and how does this role contribute to that success?
- What are the most challenging aspects of working with enterprise healthcare clients, and how does SonderMind address those challenges?
- How does SonderMind foster a culture of collaboration and continuous learning within its teams?
ASSUMPTION: These interview questions will help candidates better understand the role, the team, and SonderMind's approach to enterprise healthcare partnerships.
π Next Steps for Applicants
To apply for this position:
- Submit your application through [this link](https://www.sondermind.com/careers/)
- Tailor your resume and cover letter to highlight relevant experience and skills, such as data analysis, stakeholder management, and strategic decision-making.
- Prepare for behavioral interview questions focusing on problem-solving, data analysis, and cultural fit.
- Research SonderMind's mission, values, and approach to mental health care to demonstrate your cultural fit.
- Follow up with the hiring manager within one week of submitting your application to express your interest in the role.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.