📌 Core Information
🔹 Job Title: Partner Manager II, ISV Partnerships
🔹 Company: Klaviyo
🔹 Location: Denver, Colorado, United States
🔹 Job Type: Hybrid
🔹 Category: Marketing Services
🔹 Date Posted: 2025-04-14
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid (Denver, CO)
🚀 Job Overview
Key aspects of this role include:
- Supporting the development, growth, and success of the Independent Software Vendor (ISV) ecosystem.
- Focusing on the recruitment and onboarding of high-quality integrations that deliver measurable customer and partner value.
- Collaborating closely with product, sales, partnerships, and marketing teams to ensure the ISV ecosystem is robust, scalable, and future-proof.
- Driving strategic initiatives that enhance ISV & platform partner growth, elevate customer experiences, and equip partners to contribute to program revenue targets.
ASSUMPTION: This role requires a balance of strategic thinking, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment.
📋 Key Responsibilities
✅ Strategic ISV Program Management: Support the management and execution of strategies to recruit, nurture, and scale high-impact ISV & Platform partners, ensuring alignment with company goals for customer impact, market expansion, revenue growth, and integration quality.
✅ Program Recruitment Strategy: Drive the at-scale recruitment strategy to identify, attract, and onboard inbound Independent Software Vendor (ISV) partners, aligning with the company's growth objectives and go-to-market strategy. Articulate and communicate the value proposition of the ISV partner program, highlighting partnership benefits and joint growth potential.
✅ Customer-Centric Integration Strategy: Ensure that ISV & Platform solutions address critical customer needs, providing innovative, high-performance integrations that enhance the user experience and align with market trends.
✅ At-scale Partner Onboarding Support: Help design, implement, and leverage tools to enable our partners to onboard in a scalable, self-service manner.
✅ Cross-Functional Collaboration: Work closely with product, sales/CS, regional partnerships, enablement, and marketing teams to ensure that partner solutions are well-understood and optimized for customer impact.
✅ Technical and Product Alignment: Liaise with internal product and technical teams to ensure ISV partners receive the necessary support for integration, development, and deployment. Assist ISV partners in understanding and leveraging the company’s technology stack, APIs, and tools to enhance their offerings.
✅ Program Metrics & Optimization: Understand and monitor KPIs for partner success, integration performance, and revenue contribution. Use data-driven insights to continuously improve the program and its strategic impact.
✅ Market & Competitive Insights: Maintain a deep understanding of the ISV landscape, emerging technologies, and competitive dynamics to ensure the program remains innovative and aligned with industry trends.
ASSUMPTION: This role involves a mix of strategic planning, tactical execution, and cross-functional collaboration to drive success in the ISV ecosystem.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: 2-4 years of experience in partnerships, sales, and/or business development
Required Skills:
- Strong organization, time management, and prioritization skills to execute across partner onboarding, program initiatives, and cross-functional collaboration in a fast-paced environment.
- Proficient in Salesforce (preferred)
- Data-driven approach to strategy and execution (preferred)
- Understanding of integration frameworks, specifically APIs (preferred)
Preferred Skills:
- Experience with ISV or similar partner ecosystems
- Familiarity with marketing automation and CRM platforms
ASSUMPTION: Candidates should have a strong foundation in partnerships, sales, or business development, with a focus on strategic planning, execution, and cross-functional collaboration.
💰 Compensation & Benefits
Salary Range: Klaviyo has provided a salary range of $126,400 - $189,600 USD per year for this position. Final salary will depend on various factors, including the candidate's job-related skills, experience, education, and work location.
Benefits:
- Annual cash bonus plan
- Variable compensation (OTE) for sales and customer success roles
- Equity
- Sign-on payments
- Health, welfare, and wellbeing benefits based on eligibility
Working Hours: Full-time position with a hybrid work arrangement (2-3 days on-site in Denver, CO)
ASSUMPTION: Klaviyo's compensation and benefits package is competitive and designed to attract top talent in the marketing services industry.
📌 Applicant Insights
🔍 Company Context
Industry: Klaviyo operates in the marketing services industry, focusing on customer relationship management (CRM) solutions for B2C brands.
Company Size: Klaviyo is a mid-sized company with 1,001-5,000 employees, offering a dynamic and collaborative work environment.
Founded: Klaviyo was founded in 2012 and is headquartered in Boston, Massachusetts, with additional offices in London, Sydney, and Denver.
Company Description:
- Klaviyo is the only CRM built for B2C brands, empowering creators to own their own destiny by making first-party data accessible and actionable like never before.
- The company combines marketing automation, analytics, and customer service into one unified solution, helping relationship-driven brands know, engage, and grow their audience.
- Powered by its built-in data platform and AI insights, Klaviyo enables businesses to improve efficiency, drive revenue, and deliver 1:1 experiences at scale.
Company Specialties:
- Marketing automation
- Customer relationship management (CRM)
- Customer data management
- AI-driven insights and analytics
Company Website: https://www.klaviyo.com/b2c-crm
ASSUMPTION: Klaviyo's focus on B2C brands and first-party data sets it apart in the CRM industry, offering unique opportunities for partners and employees alike.
📊 Role Analysis
Career Level: This role is at the mid-level (II) within Klaviyo's Partner Manager career path, offering opportunities for growth and development.
Reporting Structure: The Partner Manager II, ISV Partnerships will report directly to the Senior Manager, ISV Partnerships and work closely with cross-functional teams, including product, sales, marketing, and regional partnerships.
Work Arrangement: This is a hybrid role, requiring 2-3 days on-site in Klaviyo's Denver, CO office, with the remaining days worked remotely.
Growth Opportunities:
- Progression to Senior Partner Manager roles as the ISV ecosystem expands and evolves.
- Potential to take on additional responsibilities or lead special projects based on performance and interest.
- Access to professional development resources and training opportunities to enhance skills and advance career growth.
ASSUMPTION: Klaviyo's Partner Manager career path offers clear progression and growth opportunities for high-performing individuals looking to advance their careers in partnerships and business development.
🌍 Location & Work Environment
Office Type: Klaviyo's Denver office is a collaborative, modern workspace designed to foster creativity and productivity.
Office Location(s): 1615 Platte St, Denver, Colorado 80202, US
Geographic Context:
- Denver, Colorado is a vibrant, growing city with a strong tech industry and a high quality of life.
- The city offers a mix of urban and outdoor recreational opportunities, with easy access to the Rocky Mountains.
- Denver has a semi-arid climate with four distinct seasons, including mild winters and warm, sunny summers.
Work Schedule: Klaviyo's hybrid work arrangement allows for flexible scheduling, with core hours between 9:00 AM and 5:00 PM MT.
ASSUMPTION: Klaviyo's Denver office provides a dynamic, collaborative work environment that caters to the needs of its hybrid workforce.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with a member of the HR team to assess cultural fit and basic qualifications.
- Behavioral and situational interview with the hiring manager and/or other team members to evaluate problem-solving skills, strategic thinking, and cultural fit.
- Final interview with the Senior Manager, ISV Partnerships to discuss the role, team dynamics, and next steps.
- Background check and reference check for final candidates.
Key Assessment Areas:
- Strategic thinking and planning skills
- Cross-functional collaboration and communication skills
- Problem-solving and analytical skills
- Cultural fit and alignment with Klaviyo's values and mission
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role.
- Demonstrate your understanding of the ISV ecosystem and Klaviyo's value proposition in your application materials.
- Prepare for behavioral and situational interview questions by reflecting on your past experiences and accomplishments.
- Research Klaviyo's company culture and values to ensure a strong fit and alignment with your personal work style.
ATS Keywords: ISV, Partnerships, Business Development, Strategic Planning, Cross-Functional Collaboration, Marketing Automation, CRM, API, Data-Driven Insights
ASSUMPTION: Klaviyo's interview process is designed to assess candidates' strategic thinking, problem-solving skills, and cultural fit, with a focus on finding the best match for the role and the company's mission.
🛠️ Tools & Technologies
- Salesforce
- Marketing automation and CRM platforms (e.g., Klaviyo, HubSpot, Marketo)
- Integration frameworks and APIs
- Data analysis and visualization tools (e.g., Excel, Google Analytics, Tableau)
ASSUMPTION: Klaviyo's Partner Manager II, ISV Partnerships role requires proficiency in relevant tools and technologies, with a focus on marketing automation, CRM, and integration frameworks.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric: Klaviyo prioritizes the needs and success of its customers, both internal and external.
- Data-driven: Klaviyo leverages data to inform decision-making, drive innovation, and improve performance.
- Inclusive: Klaviyo fosters a diverse, equitable, and inclusive work environment where everyone feels valued and respected.
- Collaborative: Klaviyo encourages open communication, teamwork, and cross-functional collaboration to achieve common goals.
Work Style:
- Strategic: Klaviyo values strategic thinking, planning, and execution to drive long-term success.
- Data-driven: Klaviyo emphasizes data-driven insights and analytics to inform decision-making and optimize performance.
- Collaborative: Klaviyo fosters a culture of open communication, teamwork, and cross-functional collaboration.
- Adaptable: Klaviyo encourages employees to be flexible, resilient, and adaptable in the face of change and uncertainty.
Self-Assessment Questions:
- How do you approach strategic planning and execution in a fast-paced, dynamic environment?
- Can you provide an example of a time when you successfully collaborated with cross-functional teams to achieve a common goal?
- How do you stay organized and manage multiple priorities in a hybrid work arrangement?
ASSUMPTION: Klaviyo's culture values strategic thinking, data-driven insights, and collaborative teamwork, with a focus on customer-centricity and inclusivity.
⚠️ Potential Challenges
- Managing multiple priorities and stakeholders in a fast-paced, dynamic environment.
- Balancing strategic planning and tactical execution in a hybrid work arrangement.
- Navigating a complex, evolving ISV ecosystem and competitive landscape.
- Adapting to changes in Klaviyo's product offerings, go-to-market strategy, or organizational structure.
ASSUMPTION: Klaviyo's Partner Manager II, ISV Partnerships role presents unique challenges and opportunities for growth and development in a dynamic, fast-paced environment.
📈 Similar Roles Comparison
- Klaviyo's Partner Manager II, ISV Partnerships role differs from traditional partnership roles in its focus on the ISV ecosystem and integration strategy.
- Compared to other marketing services roles, this position requires a strong understanding of integration frameworks, APIs, and data-driven insights.
- Career path progression in Klaviyo's Partner Manager track may differ from other companies, offering unique growth opportunities and challenges.
ASSUMPTION: Klaviyo's Partner Manager II, ISV Partnerships role offers a unique blend of strategic planning, tactical execution, and cross-functional collaboration, setting it apart from similar roles in the industry.
📝 Sample Projects
- Developing and executing a strategic recruitment plan for high-quality ISV partners, resulting in a 30% increase in partner integrations within the first six months.
- Collaborating with product and technical teams to optimize Klaviyo's API and integration framework, leading to a 25% improvement in partner onboarding time.
- Conducting market research and competitive analysis to identify emerging trends and opportunities in the ISV landscape, informing Klaviyo's go-to-market strategy and driving a 15% increase in partner revenue.
ASSUMPTION: Klaviyo's Partner Manager II, ISV Partnerships role involves a mix of strategic planning, tactical execution, and cross-functional collaboration, with a focus on driving partner growth, enhancing customer experiences, and optimizing integration performance.
❓ Key Questions to Ask During Interview
- Can you describe the current ISV ecosystem and how this role will contribute to its growth and evolution?
- How does Klaviyo support partners in onboarding and integrating their solutions with Klaviyo's platform?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Klaviyo measure and optimize partner success, integration performance, and revenue contribution?
- What opportunities exist for growth and development within Klaviyo's Partner Manager career path?
ASSUMPTION: Asking thoughtful, informed questions during the interview process demonstrates your interest in the role and commitment to driving success at Klaviyo.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role, emphasizing your strategic thinking, cross-functional collaboration, and problem-solving abilities.
- Prepare for behavioral and situational interview questions by reflecting on your past experiences and accomplishments, focusing on your ability to manage multiple priorities, drive strategic initiatives, and collaborate effectively with cross-functional teams.
- Research Klaviyo's company culture and values to ensure a strong fit and alignment with your personal work style.
- Follow up with the hiring manager or HR representative one week after submitting your application to inquire about the status of your application and express your continued interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
