📌 Core Information
🔹 Job Title: Partner Manager II, ISV Partnerships
🔹 Company: Klaviyo
🔹 Location: Denver, CO
🔹 Job Type: Hybrid
🔹 Category: Marketing Services
🔹 Date Posted: April 17, 2025
🔹 Experience Level: 2-4 years
🔹 Remote Status: On-site/Hybrid
🚀 Job Overview
Key aspects of this role include:
- Strategic ISV program management to drive customer impact, market expansion, and revenue growth
- At-scale recruitment strategy to attract and onboard high-impact ISV partners
- Customer-centric integration strategy to enhance user experience and align with market trends
- Cross-functional collaboration with product, sales, partnerships, marketing, and other teams
- Technical and product alignment to support ISV partners and optimize their offerings
ASSUMPTION: This role requires a balance of strategic thinking, strong communication skills, and the ability to manage multiple projects simultaneously. A background in partnerships, sales, or business development is essential for success in this position.
📋 Key Responsibilities
✅ Support the development, growth, and success of the ISV ecosystem by focusing on the recruitment and onboarding of high-quality integrations
✅ Drive strategic initiatives that enhance ISV and platform partner growth, elevate customer experiences, and equip partners to contribute to program revenue targets
✅ Collaborate closely with product, sales, partnerships, marketing, and other teams to ensure that partner solutions are well-understood and optimized for customer impact
✅ Monitor KPIs for partner success, integration performance, and revenue contribution to continuously improve the program and its strategic impact
ASSUMPTION: This role requires a strong understanding of the ISV landscape, emerging technologies, and competitive dynamics to ensure the program remains innovative and aligned with industry trends.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 2-4 years of experience in partnerships, sales, or business development
Required Skills:
- Strong organization, time management, and prioritization skills
- Ability to execute across partner onboarding, program initiatives, and cross-functional collaboration
- Proficient in Salesforce (preferred)
- Data-driven approach to strategy and execution
- Understanding of integration frameworks, specifically APIs (preferred)
Preferred Skills:
- Experience with Klaviyo or similar marketing automation platforms
- Familiarity with the ISV ecosystem and relevant technologies
ASSUMPTION: Strong communication, interpersonal, and project management skills are essential for success in this role. A background in marketing or a related field is beneficial but not required.
💰 Compensation & Benefits
Salary Range: $126,400 - $189,600 USD per year
Benefits:
- Annual cash bonus plan
- Variable compensation (OTE) for sales and customer success roles
- Equity
- Sign-on payments
- Health, welfare, and wellbeing benefits
Working Hours: Full-time, 40 hours per week
ASSUMPTION: Klaviyo's salary range reflects the cost of labor across various U.S. geographic markets. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
📌 Applicant Insights
🔍 Company Context
Industry: Klaviyo is a marketing services company specializing in CRM solutions for B2C brands. They focus on helping businesses know, engage, and grow their audience by combining marketing automation, analytics, and customer service into one unified solution.
Company Size: Klaviyo has 1,001-5,000 employees, making it a mid-sized company. This size allows for a structured yet agile work environment, providing opportunities for growth and collaboration.
Founded: Klaviyo was founded in 2012 and is headquartered in Boston, Massachusetts, with additional offices in London, Sydney, and Denver.
Company Description:
- Klaviyo is the only CRM built for B2C brands, empowering creators to own their destiny by making first-party data accessible and actionable like never before
- Their platform combines marketing automation, analytics, and customer service into one unified solution, enabling businesses to know, engage, and grow their audience
- Klaviyo is committed to a policy of equal opportunity and non-discrimination, valuing the unique backgrounds, experiences, and perspectives each employee brings to the workplace
Company Specialties:
- Marketing automation
- Customer relationship management (CRM)
- Customer data management
- E-commerce marketing
Company Website: Klaviyo Website
ASSUMPTION: Klaviyo's focus on B2C brands and first-party data makes it an attractive option for candidates interested in marketing, e-commerce, and customer relationship management.
📊 Role Analysis
Career Level: This role is at the manager level, requiring strategic thinking, leadership, and the ability to drive results through cross-functional collaboration.
Reporting Structure: The Partner Manager II, ISV Partnerships, will report directly to the Senior Manager, ISV Partnerships and work closely with various teams, including product, sales, partnerships, and marketing.
Work Arrangement: This is a hybrid role, requiring on-site work in Denver, Colorado, with the option to work remotely up to two days per week.
Growth Opportunities:
- Klaviyo offers opportunities for career growth and development, including internal promotions and role expansion
- The company's fast-paced environment and commitment to innovation provide ample opportunities for learning and growth
- Klaviyo's focus on employee development and mentorship programs supports the growth and success of its employees
ASSUMPTION: This role offers significant growth potential for candidates interested in advancing their careers in partnership management, marketing, or related fields.
🌍 Location & Work Environment
Office Type: Klaviyo's Denver office is a modern, collaborative workspace designed to foster creativity and productivity.
Office Location(s): 1615 Platte St, Denver, Colorado 80202, US
Geographic Context:
- Denver, Colorado, is a vibrant, growing city with a strong tech industry and a high quality of life
- The city offers a mix of urban and outdoor living, with easy access to the Rocky Mountains for hiking, skiing, and other recreational activities
- Denver has a semi-arid climate with four distinct seasons, including mild winters and warm, sunny summers
Work Schedule: Klaviyo operates on a standard business hours schedule, with some flexibility for remote work.
ASSUMPTION: Denver's growing tech industry, high quality of life, and outdoor recreation opportunities make it an attractive location for professionals in the marketing and technology sectors.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screen with a member of the HR team
- In-depth interview with the hiring manager and relevant team members
- Final interview with the Senior Manager, ISV Partnerships
- Background check and offer extension
Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Cross-functional collaboration and communication skills
- Understanding of the ISV ecosystem and relevant technologies
- Ability to manage multiple projects simultaneously and prioritize tasks effectively
- Alignment with Klaviyo's company values and culture
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Demonstrate your understanding of the ISV ecosystem and Klaviyo's platform in your application materials
- Prepare for behavioral interview questions that focus on your problem-solving skills, cross-functional collaboration, and strategic thinking
- Research Klaviyo's company culture and values to ensure a strong fit with the organization
ATS Keywords: ISV, partnerships, strategic planning, cross-functional collaboration, marketing automation, CRM, customer experience, revenue growth, API integration, data-driven decision making
ASSUMPTION: Klaviyo's interview process is designed to assess candidates' strategic thinking, problem-solving skills, and cultural fit with the organization. A strong understanding of the ISV ecosystem and relevant technologies is essential for success in this role.
🛠️ Tools & Technologies
- Salesforce
- Marketing automation platforms (e.g., Klaviyo, HubSpot, Marketo)
- Customer relationship management (CRM) software
- Integration frameworks, specifically APIs
- Data analysis and visualization tools (e.g., Excel, Google Analytics, Tableau)
ASSUMPTION: Familiarity with Klaviyo's platform, Salesforce, and other relevant marketing automation and CRM tools is beneficial for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric: Klaviyo prioritizes the needs and preferences of its customers, ensuring that its products and services meet their unique requirements
- Data-driven: Klaviyo uses data to inform its decision-making processes, enabling it to optimize its platform and deliver better outcomes for its customers
- Innovative: Klaviyo fosters a culture of continuous learning and improvement, encouraging its employees to explore new ideas and approaches to problem-solving
Work Style:
- Collaborative: Klaviyo values teamwork and cross-functional collaboration, encouraging its employees to work together to achieve common goals
- Agile: Klaviyo operates in a fast-paced, dynamic environment, requiring its employees to be adaptable and responsive to change
- Data-informed: Klaviyo uses data to guide its decision-making processes, enabling its employees to make informed, strategic choices
Self-Assessment Questions:
- Do you have a proven track record of driving strategic initiatives that enhance partner growth and elevate customer experiences?
- Are you comfortable working in a fast-paced, dynamic environment and managing multiple projects simultaneously?
- Do you have a strong understanding of the ISV ecosystem, emerging technologies, and competitive dynamics?
- Are you able to build and maintain strong, productive relationships with internal and external stakeholders?
ASSUMPTION: Klaviyo's culture values strategic thinking, collaboration, and data-driven decision making. Candidates who align with these values and work styles are likely to be successful in this role.
⚠️ Potential Challenges
- The Partner Manager II, ISV Partnerships role requires a strong understanding of the ISV ecosystem, emerging technologies, and competitive dynamics, which may present a steep learning curve for candidates new to the industry
- Klaviyo's fast-paced, dynamic environment may be challenging for candidates who prefer a more structured or predictable work environment
- The hybrid work arrangement may present challenges for candidates who prefer a fully remote or fully on-site work arrangement
- The Denver, Colorado, location may present challenges for candidates who prefer to live in a larger metropolitan area or a different geographic region
ASSUMPTION: These potential challenges should be carefully considered by candidates evaluating their fit for this role and work environment.
📈 Similar Roles Comparison
- Compared to other partnership management roles, this position focuses more on strategic planning and cross-functional collaboration, requiring a strong understanding of the ISV ecosystem and relevant technologies
- Klaviyo's focus on B2C brands and first-party data sets it apart from other marketing services companies, offering unique opportunities for candidates interested in these areas
- This role offers significant growth potential for candidates interested in advancing their careers in partnership management, marketing, or related fields
ASSUMPTION: Candidates should carefully consider the unique aspects of this role and how they align with their career goals and interests.
📝 Sample Projects
- Developing and executing a strategic plan to recruit and onboard high-quality ISV integrations that deliver measurable customer and partner value
- Collaborating with product, sales, partnerships, and marketing teams to ensure seamless technical and functional integration between partner solutions and Klaviyo's platform
- Analyzing KPIs for partner success, integration performance, and revenue contribution to continuously improve the ISV program and its strategic impact
ASSUMPTION: These sample projects illustrate the strategic, cross-functional, and data-driven nature of the Partner Manager II, ISV Partnerships role.
❓ Key Questions to Ask During Interview
- How does Klaviyo support the growth and success of its ISV partners, and what resources are available to help them thrive?
- What is the typical career path for someone in this role, and what opportunities exist for growth and development within Klaviyo?
- How does Klaviyo foster a culture of innovation and continuous learning, and what opportunities exist for employees to explore new ideas and approaches to problem-solving?
- What is the typical work-life balance for someone in this role, and how does Klaviyo support its employees' well-being and work-life integration?
- How does Klaviyo measure the success of its ISV program, and what metrics are most important for driving strategic decision-making and continuous improvement?
ASSUMPTION: These key questions help candidates better understand the role, the company, and the work environment, enabling them to make informed decisions about their fit for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, emphasizing your understanding of the ISV ecosystem and Klaviyo's platform
- Prepare for behavioral interview questions that focus on your problem-solving skills, cross-functional collaboration, and strategic thinking
- Research Klaviyo's company culture and values to ensure a strong fit with the organization
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
