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Partnerships Development Manager

ROLLER
Full-time
On-site
North Dakota, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Partnerships Development Manager

πŸ”Ή Company: ROLLER

πŸ”Ή Location: Austin, Texas, United States

πŸ”Ή Job Type: Hybrid (2 days on-site)

πŸ”Ή Category: Software Development

πŸ”Ή Date Posted: July 8, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site (2 days per week)

πŸš€ Job Overview

Key aspects of this role include:

  • Nurturing and expanding ROLLER's partner ecosystem
  • Acting as the primary point of contact for partners
  • Developing and executing strategies for assigned partner categories
  • Collaborating with referral and integration partners for mutual success
  • Supporting sales initiatives through hardware packages and partner-led sales

ASSUMPTION: This role requires a deep understanding of the leisure and attraction industry, as well as our partners' goals, products, and technology.

πŸ“‹ Key Responsibilities

βœ… Lead the strategy and execution for assigned partner categories

βœ… Act as the primary point of contact for partners, providing exceptional support and fostering strong, collaborative relationships

βœ… Screen inbound partner inquiries and assess potential partnership opportunities

βœ… Develop and maintain streamlined processes for partners to access information and support

βœ… Collaborate with referral and integration partners to drive mutual success and growth

βœ… Support sales initiatives by managing and promoting hardware packages to new and existing customers

βœ… Develop strategies that enable partner-led sales and maximize revenue potential

βœ… Maintain accurate, up-to-date partner data in Salesforce to track interactions and progress

βœ… Use Salesforce data to monitor partner performance and guide strategic decisions

ASSUMPTION: This role requires strong organizational skills and the ability to manage multiple priorities proactively.

🎯 Required Qualifications

Education: Bachelor’s degree in Business, Marketing, or a related field

Experience: 3+ years of Go-To-Market (GTM) experience, with at least 1 year focused on partnership development

Required Skills:

  • Solid understanding of technology and hardware; experience in SaaS is a strong plus
  • Proficiency in Salesforce (or similar CRM tools), with strong data management and analysis skills
  • Excellent communication and interpersonal abilities, with a talent for building lasting relationships
  • Strong organizational skills and the ability to manage multiple priorities proactively
  • Collaborative, self-motivated mindset, and the ability to thrive in a fast-paced, evolving environment

Preferred Skills:

  • Experience in the leisure and attraction industry

ASSUMPTION: While not explicitly stated, experience in the leisure and attraction industry would be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: $80,000 - $120,000 per year (based on industry standards for the role, experience level, and location)

Benefits:

  • Paid leave for vacation, illness, and observed holidays
  • 4 ROLLER Recharge days per year
  • Team Member Assistance Program
  • 16 weeks paid Parental Leave for primary carers and 4 weeks for secondary carers
  • 401(k) plan with up to a 5% match
  • Fully paid medical insurance
  • Individual learning & development budget
  • On-site amenities including a fully equipped gym

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is an estimate based on industry standards for the role, experience level, and location. Actual compensation may vary based on factors such as skills, qualifications, and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Software Development for the leisure and attractions industry

Company Size: 51-200 employees (According to LinkedIn)

Founded: 2010

Company Description:

  • ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences.
  • They offer a full suite of venue management features, including ticketing, point-of-sale, CRM, self-serve kiosks, memberships, digital waivers, and more.
  • ROLLER has customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks.

Company Specialties:

  • Ticketing
  • Digital Gift Cards
  • Membership
  • CRM
  • Point of Sale
  • Waivers
  • Self Serve Kiosk
  • RFID
  • Attractions
  • Party bookings
  • Mobile food and beverage
  • Analytics
  • Venue management
  • Multi-venue
  • Online ticketing
  • Access control
  • Guest feedback
  • Capacity management
  • Staff permissions

Company Website: roller.software

ASSUMPTION: ROLLER is a fast-growing global company with a strong focus on innovation and customer satisfaction.

πŸ“Š Role Analysis

Career Level: Mid-level to senior, with potential for growth as the partner ecosystem expands

Reporting Structure: This role reports directly to the VP of Partnerships

Work Arrangement: Hybrid (2 days on-site in the Austin office)

Growth Opportunities:

  • As the partner ecosystem grows, there may be opportunities to expand the scope of this role or take on additional responsibilities
  • With experience and success in this role, there may be opportunities to move into a senior or management position

ASSUMPTION: This role offers significant growth potential as ROLLER continues to expand its partner ecosystem.

🌍 Location & Work Environment

Office Type: Modern, collaborative workspace with on-site amenities

Office Location(s): Austin, Texas

Geographic Context:

  • Austin, Texas is a vibrant, growing city with a strong tech industry
  • The cost of living in Austin is relatively affordable compared to other major tech hubs
  • Austin has a diverse range of neighborhoods and communities to choose from

Work Schedule: Full-time (40 hours per week), with 2 days on-site in the Austin office

ASSUMPTION: The hybrid work arrangement offers flexibility while still providing opportunities for in-person collaboration and networking.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial call with the Talent Acquisition Manager
  • Interview with the Hiring Manager (VP of Partnerships)
  • Loop interviews with the wider ROLLER team
  • Offer

Key Assessment Areas:

  • Understanding of the leisure and attraction industry
  • Partnership development experience
  • Communication and interpersonal skills
  • Strategic thinking and problem-solving abilities

Application Tips:

  • Highlight relevant experience in partnership development and the leisure and attraction industry
  • Tailor your resume to emphasize skills and experiences relevant to this role
  • Prepare for behavioral and situational interview questions that assess your problem-solving skills and strategic thinking

ATS Keywords: Partnership Development, Relationship Management, Strategic Thinking, Salesforce, Data Management, Communication, Interpersonal Skills, Organizational Skills, Collaboration, Self-Motivation, Technology Understanding, SaaS Experience

ASSUMPTION: The interview process is designed to assess your skills and cultural fit for this role and ROLLER's company culture.

πŸ› οΈ Tools & Technologies

  • Salesforce (or similar CRM tools)
  • Microsoft Office Suite
  • Google Workspace

ASSUMPTION: Proficiency in Salesforce (or similar CRM tools) is required for this role, as it is the primary tool used to manage partner relationships and data.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Innovative
  • Collaborative
  • Accountable
  • Fun

Work Style:

  • Fast-paced and evolving
  • Collaborative and team-oriented
  • Results-driven and accountable
  • Focused on continuous improvement

Self-Assessment Questions:

  • Do you have a deep understanding of the leisure and attraction industry?
  • Are you comfortable working in a fast-paced, evolving environment?
  • Do you thrive in a collaborative, team-oriented work culture?
  • Are you results-driven and accountable for your work?
  • Are you committed to continuous learning and improvement?

ASSUMPTION: ROLLER values a strong cultural fit and looks for candidates who align with their core values and work style.

⚠️ Potential Challenges

  • Managing multiple priorities and deadlines in a fast-paced environment
  • Building and maintaining strong relationships with partners in a rapidly evolving industry
  • Adapting to changes in the partner ecosystem and ROLLER's product offerings
  • Working effectively in a hybrid work arrangement

ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a results-driven mindset.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on partnership development within the leisure and attraction industry
  • Compared to other partnership development roles, this position offers a unique opportunity to work in a fast-growing, innovative industry
  • Career progression in this role may follow a path similar to other partnership development roles, with potential for growth as the partner ecosystem expands

ASSUMPTION: This role offers a unique opportunity to work in a growing, innovative industry and has significant potential for career growth and development.

πŸ“ Sample Projects

  • Developing and executing a strategic plan for a new partner category
  • Building and maintaining strong relationships with key partners in the leisure and attraction industry
  • Collaborating with referral and integration partners to drive mutual success and growth

ASSUMPTION: These sample projects illustrate the strategic, collaborative, and results-driven nature of this role.

❓ Key Questions to Ask During Interview

  • Can you describe the current partner ecosystem and how this role fits into that structure?
  • What are the most pressing challenges facing the partnership development team, and how can this role address them?
  • How does ROLLER support the growth and development of its partnership development team members?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does ROLLER foster a culture of innovation and continuous improvement?

ASSUMPTION: These questions are designed to assess the role's fit with your skills, experience, and career goals, as well as ROLLER's company culture and growth potential.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight relevant skills and experiences for this role
  • Prepare a cover letter that explains your interest in this role and how your skills and experiences make you a strong fit
  • Prepare for behavioral and situational interview questions that assess your problem-solving skills and strategic thinking
  • Follow up with the Talent Acquisition Manager one week after submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.