📌 Core Information
🔹 Job Title: Partnerships Lead - Payments
🔹 Company: Chargeflow
🔹 Location: New York, United States
🔹 Job Type: Full-time
🔹 Category: Financial Services
🔹 Date Posted: 2025-04-28
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (NYC-based)
🚀 Job Overview
Key aspects of this role include:
- Developing and executing partnership strategies to drive business growth and customer value
- Engaging new partnerships across agencies, fractional CFOs, payment processors, eCommerce ecosystems, and other tech partners
- Ensuring efficient and wide-spread adoption across respective partners' client bases
- Cultivating a customer-centric mentality and collaborating with product and sales teams
ASSUMPTION: This role requires a strategic mindset, strong networking skills, and the ability to work cross-functionally to drive success in partnerships.
📋 Key Responsibilities
✅ Develop and execute partnership strategies to drive business growth and customer value
✅ Engage new partnerships across various sectors and ensure widespread adoption
✅ Understand partner goals and provide an easy channel for communication and growth
✅ Collaborate with product and sales teams to provide VOC and strengthen Chargeflow's operational components
ASSUMPTION: This role involves a high degree of autonomy and requires strong organizational skills to manage multiple partnerships and projects.
🎯 Required Qualifications
Education: Bachelor’s Degree or Advanced Degree
Experience: 5+ years of eCommerce Industry Partnerships experience and payment processors - A MUST
Required Skills:
- Proven record in scaling and leading partnerships in e-Commerce ecosystem
- Strong network in eCommerce platforms and agencies
- Tech-oriented, resourceful, and out-of-the-box thinker
- Strong organizational skills, attention to detail, ability to prioritize and meet targets and commitments
Preferred Skills:
- Experience within the Fintech domain
ASSUMPTION: Given the specific industry and role requirements, candidates with a strong background in eCommerce and payments partnerships are highly sought after.
💰 Compensation & Benefits
Salary Range: $120,000 - $180,000 (Based on industry standards for a 5-10 year experienced candidate in New York City)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan
- Flexible work arrangements
- Professional development opportunities
Working Hours: Full-time (40 hours/week), with occasional on-site presence required in New York City
ASSUMPTION: The salary range is estimated based on industry standards for similar roles in the New York City area. Benefits may vary and are subject to change.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, specifically focused on fintech and eCommerce
Company Size: 51-200 employees, which offers a dynamic and agile work environment
Founded: 2020, with a short but impactful history in the fintech industry
Company Description:
- Chargeflow is an AI-driven platform tackling chargeback fraud in eCommerce
- Offers a unique success-based approach to protect online business revenues
- Backed by prominent investors and committed to product-led growth
Company Specialties:
- Chargeback prevention and recovery
- AI-driven eCommerce solutions
- Fintech innovation
Company Website: https://www.chargeflow.io/
ASSUMPTION: Chargeflow's focus on innovation and growth creates an exciting environment for professionals looking to make a significant impact.
📊 Role Analysis
Career Level: Mid-level to senior, with the potential for growth as the company expands
Reporting Structure: This role reports directly to the CEO and works closely with the product and sales teams
Work Arrangement: On-site in New York City, with occasional remote work possible
Growth Opportunities:
- Expanding partnerships and team leadership as the company grows
- Potential career progression into a director or VP role
- Broadening responsibilities as Chargeflow enters new markets
ASSUMPTION: Given the company's growth trajectory, there are ample opportunities for career advancement and increased responsibilities.
🌍 Location & Work Environment
Office Type: Modern, collaborative workspace in New York City
Office Location(s): 119 W 24th St, New York, NY 10011, US
Geographic Context:
- New York City offers a vibrant and diverse environment for professionals
- Close proximity to various industries and potential partners
- Access to a rich talent pool and networking opportunities
Work Schedule: Standard business hours with flexibility for occasional remote work
ASSUMPTION: The on-site requirement allows for better collaboration and networking opportunities in the heart of New York City's fintech scene.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess cultural fit and basic qualifications
- In-depth interview with the CEO to discuss partnership strategies and industry knowledge
- Final interview with key stakeholders to evaluate problem-solving skills and cultural fit
Key Assessment Areas:
- Industry knowledge and experience in eCommerce partnerships
- Strategic thinking and ability to develop and execute partnership plans
- Communication and collaboration skills
- Adaptability and ability to work in a fast-paced environment
Application Tips:
- Highlight specific examples of successful partnerships and their impact on business growth
- Tailor your resume and cover letter to emphasize relevant skills and experiences
- Prepare thoughtful questions to ask during the interview, demonstrating your interest in the role and company
ATS Keywords: eCommerce, partnerships, payments, network, organizational skills, customer-centric, collaboration, problem-solving, attention to detail, tech-oriented, growth strategy, communication, feedback analysis, retention strategies, expansion strategies
ASSUMPTION: The interview process is designed to assess both hard and soft skills, with a strong emphasis on cultural fit and industry expertise.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration platforms (e.g., Slack, Microsoft Teams)
- Industry-specific tools and platforms (e.g., eCommerce ecosystems, payment processing systems)
ASSUMPTION: The specific tools and technologies used may vary depending on the company's current tech stack and the candidate's preferences.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Customer-centricity
- Collaboration
- Integrity
- Growth mindset
Work Style:
- Agile and adaptable
- Results-driven
- Strong communicator and collaborator
- Proactive and resourceful
Self-Assessment Questions:
- How do you approach building and maintaining strong relationships with partners?
- Can you provide an example of a successful partnership strategy you've executed in the past?
- How do you stay organized and prioritize tasks in a fast-paced environment?
ASSUMPTION: Chargeflow values candidates who align with their company values and can thrive in a dynamic, growth-oriented environment.
⚠️ Potential Challenges
- Managing multiple partnerships and projects simultaneously
- Balancing the needs of partners with the company's strategic goals
- Adapting to a fast-paced, rapidly growing environment
- Navigating the competitive landscape of the eCommerce and fintech industries
ASSUMPTION: These challenges can be overcome with strong organizational skills, strategic thinking, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- Unlike traditional partnership roles, this position focuses on driving customer value through strategic partnerships rather than revenue generation
- Chargeflow's unique success-based approach sets it apart from other fintech companies
- This role offers the opportunity to work closely with the CEO and have a significant impact on the company's growth trajectory
ASSUMPTION: While there may be similarities with other partnership roles, the unique aspects of Chargeflow's business model and focus on customer value make this role distinct.
📝 Sample Projects
- Developing a comprehensive partnership strategy for a major eCommerce platform
- Negotiating and executing a partnership agreement with a leading payment processor
- Collaborating with the product team to integrate a new partner's technology into Chargeflow's platform
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and initiatives the Partnerships Lead may undertake.
❓ Key Questions to Ask During Interview
- How does Chargeflow differentiate itself from other chargeback solutions in the market?
- What are the key priorities for this role in the first 90 days?
- How does Chargeflow support the growth and development of its employees?
- What are the most significant challenges facing the company in the next year, and how can this role help address them?
- How does Chargeflow measure the success of its partnerships, and what metrics will I be responsible for tracking?
ASSUMPTION: These questions demonstrate a candidate's interest in the company, role, and industry, while also providing valuable insights into the company's priorities and culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences in eCommerce partnerships and payments
- Prepare for the interview by researching Chargeflow's business model and industry trends
- Follow up with a thank-you note after the interview to reiterate your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
