📌 Core Information
🔹 Job Title: Partnerships Lead - Payments - NYC
🔹 Company: Chargeflow
🔹 Location: New York, United States
🔹 Job Type: Full-time
🔹 Category: Financial Services
🔹 Date Posted: April 28, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (NYC-based)
🚀 Job Overview
Key aspects of this role include:
- Developing and executing partnership strategies to drive business growth and customer value
- Engaging new partnerships across agencies, fractional CFOs, payment processors, eCommerce ecosystems, and other tech partners
- Ensuring efficient and wide-spread adoption across respective partners' client bases
- Cultivating a customer-centric mentality and collaborating closely with product and sales teams
ASSUMPTION: This role requires a strategic mindset, strong networking skills, and the ability to work cross-functionally to achieve business growth through partnerships.
📋 Key Responsibilities
✅ Developing and executing partnership strategies to drive business growth and customer value
✅ Engaging new partnerships across various sectors and ensuring widespread adoption
✅ Collaborating with product and sales teams to provide customer feedback and strengthen operational components
✅ Cultivating a customer-centric mentality and communicating effectively with partners
ASSUMPTION: The role requires a proactive approach, strong communication skills, and the ability to manage multiple priorities.
🎯 Required Qualifications
Education: Bachelor’s Degree or Advanced Degree
Experience: 5+ years of eCommerce Industry Partnerships experience and payment processors - A MUST
Required Skills:
- Proven record in scaling and leading partnerships in the e-Commerce ecosystem
- Strong network in eCommerce platforms and agencies
- Tech-oriented, resourceful, and out-of-the-box thinker
- Strong organizational skills, attention to detail, and ability to prioritize and meet targets
- Experience within the Fintech domain
Preferred Skills:
- Experience in the payments industry
- Familiarity with AI-driven solutions
ASSUMPTION: Given the role's focus on partnerships and growth, candidates with extensive experience in eCommerce and payments, along with strong networking skills, are most likely to succeed.
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (based on industry standards for a Partnerships Lead role in NYC with 5-10 years of experience)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan
- Paid time off (vacation, sick, and holidays)
- Flexible work arrangements
Working Hours: Full-time (40 hours/week), with some flexibility for remote work
ASSUMPTION: The salary range is estimated based on industry standards for similar roles in NYC. Actual compensation may vary based on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, specifically focused on fintech and eCommerce
Company Size: 51-200 employees, which means a mid-sized company structure with opportunities for growth and impact
Founded: 2020, with a short but successful history in the fintech industry
Company Description:
- Chargeflow is an AI-driven solution focused on combating chargeback fraud in eCommerce
- Born from a passion for technology and a commitment to excel in eCommerce and fintech
- Backed by a recent $14 million funding round, Chargeflow is on a product-led growth journey
Company Specialties:
- Chargeback prevention and recovery
- AI-driven solutions for eCommerce
- Fintech innovation
Company Website: https://www.chargeflow.io/
ASSUMPTION: Chargeflow's focus on AI-driven solutions and fintech innovation creates an environment that values technological expertise and adaptability.
📊 Role Analysis
Career Level: Mid-level to senior, with the potential for growth into a leadership role as the partnerships function expands
Reporting Structure: This role reports directly to the CEO or a senior executive, given the strategic nature of the position
Work Arrangement: On-site in NYC, with some flexibility for remote work
Growth Opportunities:
- Expanding the partnerships team as the company grows
- Taking on additional responsibilities, such as strategic planning or team leadership
- Potential career progression into a senior leadership role within the partnerships function
ASSUMPTION: As Chargeflow continues to grow, there will be opportunities for the Partnerships Lead to expand their team and take on additional responsibilities.
🌍 Location & Work Environment
Office Type: Modern, collaborative workspace in NYC
Office Location(s): 119 W 24th St, New York, NY 10011, US
Geographic Context:
- NYC is a major hub for eCommerce, fintech, and startup activity
- The office is located in the Chelsea neighborhood, offering easy access to public transportation and various amenities
- The city's vibrant culture and diverse population provide ample opportunities for networking and collaboration
Work Schedule: Standard business hours, with some flexibility for remote work
ASSUMPTION: The NYC location provides ample opportunities for networking and collaboration with industry professionals, while the work environment fosters innovation and growth.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess cultural fit and basic qualifications
- In-depth interview with the CEO or a senior executive to discuss the role and company vision
- Case study or project presentation to demonstrate problem-solving skills and strategic thinking
- Final interview with key stakeholders to discuss fit and next steps
Key Assessment Areas:
- Strategic thinking and partnership development skills
- Industry knowledge and understanding of the eCommerce landscape
- Communication and collaboration skills
- Problem-solving and adaptability
Application Tips:
- Highlight relevant experience in eCommerce partnerships and payments
- Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
- Prepare a case study or project presentation that demonstrates your ability to develop and execute successful partnership strategies
- Research Chargeflow and the fintech industry to show your enthusiasm and understanding of the company's mission
ATS Keywords: Partnership development, payments, eCommerce, networking, organizational skills, customer-centric approach, collaboration, problem-solving, attention to detail, tech-oriented, growth strategy, communication, feedback analysis, retention strategies, expansion strategies
ASSUMPTION: Chargeflow's interview process is designed to assess candidates' strategic thinking, industry knowledge, and cultural fit, with a focus on their ability to develop and execute successful partnership strategies.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
- Data analysis and visualization tools (e.g., Excel, Tableau)
ASSUMPTION: The Partnerships Lead will use a combination of CRM, project management, communication, and data analysis tools to manage partnerships and track progress.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Customer-centricity
- Collaboration
- Integrity
- Growth mindset
Work Style:
- Fast-paced and dynamic
- Collaborative and cross-functional
- Data-driven and analytical
- Adaptable and resilient
Self-Assessment Questions:
- How do you approach building and maintaining strong relationships with partners?
- Can you describe a time when you had to adapt your partnership strategy due to changing circumstances?
- How do you prioritize and manage multiple projects and deadlines?
ASSUMPTION: Chargeflow values candidates who are innovative, customer-focused, collaborative, and adaptable, with a strong work ethic and a growth mindset.
⚠️ Potential Challenges
- Managing a large number of partnerships and ensuring widespread adoption across partner client bases
- Balancing the needs and goals of various partners while maintaining a customer-centric approach
- Adapting to the fast-paced and dynamic nature of the fintech industry
- Navigating the complexities of the eCommerce landscape and building strong relationships with key players
ASSUMPTION: The Partnerships Lead must be able to manage multiple priorities, adapt to changing circumstances, and navigate the complexities of the eCommerce landscape to succeed in this role.
📈 Similar Roles Comparison
- Unlike traditional partnership roles, this position focuses on driving business growth and customer value through strategic partnerships, rather than revenue generation
- Chargeflow's focus on AI-driven solutions and fintech innovation sets this role apart from more traditional eCommerce or payments-focused partnership positions
- As the company grows, there may be opportunities for the Partnerships Lead to expand their team and take on additional responsibilities, such as strategic planning or team leadership
ASSUMPTION: This role is unique in its focus on strategic partnerships and AI-driven solutions, offering candidates the opportunity to make a significant impact on the company's growth and success.
📝 Sample Projects
- Developing a comprehensive partnership strategy to drive business growth and customer value for a new product launch
- Building and maintaining strong relationships with key partners in the eCommerce ecosystem, such as payment processors and agencies
- Analyzing partnership data to identify trends, optimize strategies, and improve overall performance
ASSUMPTION: The Partnerships Lead will work on a variety of projects aimed at driving business growth, improving customer value, and strengthening relationships with key partners in the eCommerce ecosystem.
❓ Key Questions to Ask During Interview
- How does Chargeflow differentiate itself from other chargeback prevention and recovery solutions?
- Can you describe the company's approach to product-led growth and how partnerships fit into this strategy?
- How does Chargeflow support its partners' success, and what resources are available to help them integrate and adopt the platform?
- What are the key priorities for this role in the first 90 days, and how will success be measured?
- How does Chargeflow foster a culture of innovation and collaboration, and what opportunities are there for professional growth and development?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and provides valuable insights into the company's culture, priorities, and growth opportunities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in eCommerce partnerships and payments
- Prepare a case study or project presentation that demonstrates your ability to develop and execute successful partnership strategies
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
