📌 Core Information
🔹 Job Title: Partnerships Lead - US Payments Ecosystem
🔹 Company: Chargeflow
🔹 Location: New York, United States
🔹 Job Type: Full-time
🔹 Category: Financial Services
🔹 Date Posted: April 7, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (NYC-based)
🚀 Job Overview
Key aspects of this role include:
- Developing and executing partnership strategies to drive business growth and customer value
- Engaging new partnerships across agencies, fractional CFOs, payment processors, eCommerce ecosystems, and other tech partners
- Ensuring efficient and wide-spread adoption across respective Partners' client base
- Collaborating closely with the product and sales teams to provide VOC and communicate customer feedback
ASSUMPTION: This role requires a strategic mindset, excellent communication skills, and a strong understanding of the eCommerce and payments landscape.
📋 Key Responsibilities
✅ Developing and executing partnership strategies to drive business growth and customer value
✅ Engaging new partnerships across various sectors in the eCommerce and payments ecosystem
✅ Ensuring efficient and wide-spread adoption of Chargeflow's platform across respective Partners' client base
✅ Cultivating a customer-centric mentality and collaborating closely with internal teams to provide VOC and communicate customer feedback
ASSUMPTION: This role requires a proactive approach, strong organizational skills, and the ability to work independently.
🎯 Required Qualifications
Education: Bachelor’s Degree or Advanced Degree
Experience: 5+ years of eCommerce Industry Partnerships experience and payment processors - A MUST
Required Skills:
- Extensive experience in payments/E-commerce partnerships
- Strong network in eCommerce platforms and agencies
- Proven record in scaling and leading partnerships in e-Commerce ecosystem
- Tech-oriented with out-of-the-box thinking and problem-solving skills
- Strong organizational skills, attention to detail, and ability to meet targets and commitments
Preferred Skills:
- Experience within the Fintech domain
ASSUMPTION: Given the specific industry experience required, candidates should have a deep understanding of the eCommerce and payments landscape.
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (Based on industry standards for a Partnerships Lead role in the Fintech domain in New York City)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Unlimited PTO
- Flexible work arrangements
Working Hours: Full-time, 40 hours per week. Some flexibility may be available.
ASSUMPTION: The salary range is estimated based on industry standards for a similar role in the New York City area. Actual compensation may vary based on experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, specifically Fintech and eCommerce
Company Size: 51-200 employees. This size allows for a more agile and innovative work environment, with ample opportunities for growth and impact.
Founded: 2020. Chargeflow is a relatively new company, providing opportunities for early-stage growth and development.
Company Description:
- Chargeflow is a leading force in fintech innovation, tackling the pervasive issue of chargeback fraud that undermines online businesses.
- Born from a deep passion for technology and a commitment to excel in eCommerce and fintech, Chargeflow has developed an AI-driven solution aimed at combating the frustrations of credit card disputes.
- Chargeflow represents a tight-knit community of passionate individuals and entrepreneurs, united in their mission to revolutionize eCommerce and fight against chargeback fraud.
Company Specialties:
- Chargeback prevention and recovery
- AI-driven fintech solutions
- eCommerce and payments ecosystem
Company Website: https://www.chargeflow.io/
ASSUMPTION: Chargeflow's focus on innovation and growth provides an exciting environment for the right candidate to thrive.
📊 Role Analysis
Career Level: Mid-level to senior. This role offers significant responsibility and the opportunity to make a substantial impact on the company's growth.
Reporting Structure: This role reports directly to the CEO or another senior executive, providing a high level of visibility and influence.
Work Arrangement: On-site in New York City, with some flexibility for remote work.
Growth Opportunities:
- As Chargeflow continues to grow, there will be opportunities for the Partnerships Lead to expand their team and take on more strategic responsibilities.
- The company's focus on innovation and technology provides ample opportunities for professional development.
ASSUMPTION: Given Chargeflow's rapid growth and focus on innovation, this role offers significant opportunities for career advancement and impact.
🌍 Location & Work Environment
Office Type: Chargeflow's headquarters is located in Wilmington, Delaware, with a significant presence in New York City.
Office Location(s): 251 Little Falls Dr, Wilmington, Delaware 19808, US, and Dam HaMacbim 38, Modi'in Makabim-Re'ut, Israel, IL
Geographic Context:
- New York City is a major hub for the eCommerce and fintech industries, providing ample networking opportunities and access to key players in the ecosystem.
- The city's vibrant culture and diverse population offer a rich environment for personal and professional growth.
Work Schedule: Full-time, with some flexibility for remote work. The work environment is fast-paced and dynamic, with a strong emphasis on collaboration and innovation.
ASSUMPTION: The on-site requirement for this role allows for better collaboration and integration with the company's headquarters and other teams.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen to assess cultural fit and basic qualifications
- In-depth interview with the CEO or another senior executive to discuss the role and company in more detail
- Case study or project presentation to demonstrate problem-solving skills and strategic thinking
- Final interview with the CEO or another senior executive to discuss the role and make a hiring decision
Key Assessment Areas:
- Understanding of the eCommerce and payments landscape
- Strategic thinking and partnership development skills
- Communication and collaboration skills
- Problem-solving and analytical skills
Application Tips:
- Highlight your extensive experience in payments/E-commerce partnerships and your strong network in eCommerce platforms and agencies.
- Tailor your resume and cover letter to emphasize your relevant skills and experiences for this role.
- Prepare a case study or project presentation that demonstrates your ability to develop and execute successful partnership strategies.
ATS Keywords: Partnership strategies, payments, eCommerce, customer value, communication, collaboration, organizational skills, attention to detail, problem-solving, tech-oriented, networking, growth, retention, insights, fraud prevention
ASSUMPTION: Given Chargeflow's focus on innovation and growth, the interview process will likely emphasize strategic thinking, problem-solving, and cultural fit.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
- Data analysis and visualization tools (e.g., Excel, Google Analytics)
ASSUMPTION: The specific tools and technologies used may vary depending on the company's preferences and the candidate's expertise.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Collaboration
- Customer-centricity
- Integrity
Work Style:
- Fast-paced and dynamic
- Collaborative and innovative
- Customer-focused
- Results-driven
Self-Assessment Questions:
- Do you thrive in fast-paced, innovative environments?
- Are you a strong communicator and collaborator?
- Do you have a proven track record of developing and executing successful partnership strategies?
- Are you passionate about tackling the challenges of chargeback fraud in eCommerce?
ASSUMPTION: Chargeflow's culture is driven by innovation, collaboration, and a strong commitment to customer success. Candidates should be able to demonstrate a strong fit with these values and work styles.
⚠️ Potential Challenges
- The fast-paced and dynamic work environment may be challenging for candidates who prefer a more structured or slower-paced work environment.
- The on-site requirement for this role may be a challenge for candidates who prefer remote work or have commitments that make commuting difficult.
- The competitive nature of the eCommerce and fintech industries may present challenges in developing and maintaining partnerships.
- The need to balance strategic thinking with day-to-day operational tasks may be challenging for some candidates.
ASSUMPTION: Given the nature of the role and the company's focus on growth and innovation, candidates should be prepared to face challenges and adapt to a fast-paced, dynamic work environment.
📈 Similar Roles Comparison
- This role is similar to a Business Development Manager or Partnerships Manager in the eCommerce or fintech industries, but with a stronger focus on strategic thinking and innovation.
- Unlike some other roles in the industry, this position offers a high level of visibility and influence, reporting directly to the CEO or another senior executive.
- As Chargeflow continues to grow, this role may evolve to include more strategic and leadership responsibilities.
ASSUMPTION: Given the unique focus on innovation and growth at Chargeflow, this role offers a distinct combination of strategic thinking, partnership development, and operational tasks.
📝 Sample Projects
- Developing a comprehensive partnership strategy for a major eCommerce platform, including outreach, onboarding, and ongoing support
- Conducting market research to identify new partnership opportunities in the payments ecosystem
- Creating and presenting a case study on the successful implementation of a partnership strategy for a major client
ASSUMPTION: The specific projects and tasks for this role will vary depending on the company's priorities and the candidate's expertise.
❓ Key Questions to Ask During Interview
- What are the biggest challenges facing the company in the next 12-24 months, and how can this role help address them?
- How does Chargeflow differentiate itself from other chargeback prevention and recovery solutions in the market?
- What are the most important priorities for this role in the first 90 days?
- How does Chargeflow support the professional development and growth of its employees?
- What is the company's long-term vision for this role and the partnerships team?
ASSUMPTION: These questions are designed to help candidates better understand the company's priorities, culture, and long-term vision for this role.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare a case study or project presentation that demonstrates your ability to develop and execute successful partnership strategies
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
