Partnerships Manager

📌 Core Information

🔹 Job Title: Partnerships Manager

🔹 Company: Ravelin

🔹 Location: Remote (London, UK preferred)

🔹 Job Type: Full-time

🔹 Category: Technology, Information and Internet

🔹 Date Posted: 2025-06-25

🔹 Experience Level: 2-5 years

🔹 Remote Status: Remote OK

🚀 Job Overview

Key aspects of this role include:

• Developing and maintaining positive long-term relationships with partners
• Proactively identifying and managing new opportunities with partners
• Communicating complex solutions in a clear, concise, and persuasive manner
• Navigating partner organizations fluidly and managing multiple projects simultaneously

ASSUMPTION: This role requires a strong focus on relationship-building, communication, and project management skills. It's ideal for candidates with experience in partnership or account management who thrive in dynamic environments.

📋 Key Responsibilities

✅ Develop and maintain positive relationships within assigned partners

✅ Provide ad-hoc support to the wider business on commercial partner management

✅ Grow the breadth of relationships with managed partners

✅ Manage and plan regular workshops with partners

✅ Keep an up-to-date knowledge of the payments and fraud industry

✅ Proactively seek out growth opportunities

ASSUMPTION: This role involves a mix of strategic planning, relationship management, and tactical execution. It requires a proactive approach and the ability to balance multiple priorities.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Business, Marketing, or a related discipline)

Experience: A minimum of 2 years of partnership or account management experience

Required Skills:

• Excellent communication skills, both verbal and written
• Strong presentation skills
• Great project management skills
• Proactive approach with the ability to manage own workload and diary
• Strong analytical thinking skills
• Experience in growing client relationships within an account
• Experience in identifying, developing, negotiating, and closing deals
• Proven ability to influence others and lead client engagements
• Proven experience in growing enterprise-sized client accounts

Preferred Skills:

• Fraud, payments, cloud computing, API, or data science knowledge
• Experience working with B2C companies, startups (pre/post IPO), or scale-ups

ASSUMPTION: While a degree is preferred, relevant experience and skills are more important for success in this role.

💰 Compensation & Benefits

Salary Range: £45,000 - £65,000 per annum (based on industry standards for a mid-level partnerships manager in London)

Benefits:

• Flexible working hours and remote-first environment
• Comprehensive BUPA health insurance
• £1,000 annual wellness and learning budget
• Monthly wellbeing and learning day
• 25 days holiday + bank holidays + 1 extra cultural day
• Mental health support via Spill
• Aviva pension scheme
• Ravelin Gives Back
• Fortnightly randomised team lunches
• Cycle-to-work scheme
• BorrowMyDoggy access
• Weekly board game nights & social budget

Working Hours: Full-time (37.5 hours per week, flexible hours)

ASSUMPTION: The salary range is estimated based on industry standards for similar roles in London. Benefits are comprehensive and reflect the company's commitment to employee well-being and work-life balance.

📌 Applicant Insights

🔍 Company Context

Industry: Ravelin operates in the technology sector, specifically focusing on fraud detection and prevention for online businesses. The payments and fraud industry is dynamic and fast-paced, with constant evolution in fraud techniques and prevention methods.

Company Size: Ravelin is a mid-sized company with 51-200 employees. This size allows for a more agile work environment and closer collaboration among team members.

Founded: Ravelin was founded in 2014, giving it a decade of experience in the industry.

Company Description:

• Ravelin is an AI-native fraud prevention company that provides sophisticated technology and dedicated support to help online businesses block advanced fraud threats and accept payments with confidence.
• The company values empathy, ambition, unity, and integrity, fostering a strong culture and flat hierarchy structure.
• Ravelin prioritizes work-life balance and offers flexible working hours and a remote-first environment.

Company Specialties:

• Fraud detection and prevention
• Chargeback prevention
• Machine learning and artificial intelligence
• Payments and online payment fraud
• Policy abuse and account security
• Refund abuse prevention
• Payments authentication and 3D Secure

Company Website: http://www.ravelin.com

ASSUMPTION: Ravelin's focus on technology and innovation, combined with its strong company culture, makes it an attractive employer for candidates seeking a dynamic and collaborative work environment.

📊 Role Analysis

Career Level: This role is suitable for mid-career professionals with 2-5 years of experience in partnership or account management. It offers opportunities for growth and development within the company.

Reporting Structure: The partnerships manager will report directly to the head of partnerships or a similar role, with close collaboration with various internal teams, such as sales, marketing, and product.

Work Arrangement: The role is remote-friendly, with a preference for candidates based in London or willing to work UK hours. Occasional travel may be required for partner meetings and events.

Growth Opportunities:

• Progression to senior or management roles within the partnerships team
• Expanding responsibilities to cover new regions or product lines
• Cross-functional collaboration and learning opportunities within the company

ASSUMPTION: This role offers strong potential for career growth and development within the company, as well as opportunities to learn and collaborate with various teams.

🌍 Location & Work Environment

Office Type: Ravelin operates a remote-first environment, with an office in London for those who prefer to work on-site or collaborate with colleagues in person.

Office Location(s): Bentima House, 168-172 Old Street, Floor 4, London, EC1V 9BP, GB

Geographic Context:

• London is a major global hub for technology and finance, providing ample opportunities for networking and professional development.
• The city offers a diverse range of cultures, cuisines, and entertainment options, making it an attractive place to live and work.
• Ravelin's remote-friendly work arrangement allows for greater flexibility in location, although a preference for UK-based candidates is stated.

Work Schedule: The role follows a standard full-time work schedule, with flexible hours and the option to work remotely. Occasional travel may be required for partner meetings and events.

ASSUMPTION: Ravelin's remote-friendly work environment and flexible hours cater to a diverse range of candidates, prioritizing work-life balance and employee well-being.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video call with the hiring manager
• In-depth interview with the hiring manager and relevant team members
• Final interview with the head of partnerships or a similar role
• Offer and onboarding

Key Assessment Areas:

• Communication and presentation skills
• Project management and organizational skills
• Analytical thinking and problem-solving
• Cultural fit and alignment with Ravelin's values

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Prepare examples of successful partnership or account management projects and their outcomes
• Research Ravelin's company culture and values, and be ready to discuss how your personal values align with theirs
• Prepare questions to ask the interviewer about the company, team, or role to demonstrate your interest and engagement

ATS Keywords: Partnership management, account management, communication, presentation skills, project management, analytical thinking, client relationship management, negotiation, influencing, stakeholder management, fraud, payments, cloud computing, API, data science

ASSUMPTION: Ravelin's interview process is designed to assess candidates' skills and cultural fit, with a focus on communication, project management, and analytical thinking. Successful candidates will demonstrate a strong understanding of the role and a passion for partnership management.

🛠️ Tools & Technologies

• CRM software (e.g., Salesforce, HubSpot, or similar)
• Project management tools (e.g., Asana, Trello, or similar)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams, or similar)
• Industry-specific tools and platforms (e.g., fraud detection and prevention software)

ASSUMPTION: Ravelin uses a range of tools and technologies to support its partnership management processes. Candidates should be comfortable using CRM, project management, and communication tools, as well as industry-specific software.

👔 Cultural Fit Considerations

Company Values:

• Empathy: Understanding and caring for the feelings of others
• Ambition: Setting and pursuing challenging goals
• Unity: Working together towards common objectives
• Integrity: Upholding strong moral principles and being honest and transparent

Work Style:

• Collaborative: Working closely with team members and stakeholders to achieve shared goals
• Adaptable: Being open to change and able to pivot when necessary
• Proactive: Taking initiative and being self-driven

Self-Assessment Questions:

• Do you have experience building and maintaining positive relationships with partners or clients?
• Are you comfortable working in a dynamic and fast-paced environment?
• Do you align with Ravelin's values of empathy, ambition, unity, and integrity?

ASSUMPTION: Ravelin's company culture is built on a strong set of values that prioritize collaboration, adaptability, and proactivity. Candidates who align with these values and work styles are more likely to succeed in the role and contribute to the company's success.

⚠️ Potential Challenges

• Managing multiple projects and relationships simultaneously can be challenging and require strong organizational skills
• Dealing with complex problems and communicating solutions to partners may require advanced problem-solving and communication skills
• Occasional travel may be required for partner meetings and events, which could disrupt work-life balance
• Working remotely may present challenges in terms of communication and collaboration, requiring candidates to be proactive and self-motivated

ASSUMPTION: While this role presents several challenges, it also offers opportunities for growth and development. Successful candidates will be able to manage multiple priorities, communicate effectively, and adapt to a dynamic work environment.

📈 Similar Roles Comparison

• Compared to other partnership management roles, this position places a greater emphasis on communication, project management, and analytical thinking skills
• Ravelin's focus on fraud detection and prevention sets it apart from other technology companies, offering unique opportunities for candidates interested in this industry
• This role offers strong potential for career growth and development within the company, with opportunities to expand responsibilities and learn from various teams

ASSUMPTION: This role is well-suited for candidates with strong partnership management, communication, and project management skills, as well as an interest in the fraud detection and prevention industry.

📝 Sample Projects

• Developing and executing a strategic plan to grow an existing partnership with a major online retailer
• Identifying and pursuing new partnership opportunities within the payments and fraud prevention industry
• Managing a cross-functional team to deliver a joint product launch with a key partner

ASSUMPTION: These sample projects illustrate the range of responsibilities and challenges faced by a partnerships manager at Ravelin, requiring strong communication, project management, and analytical thinking skills.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and dynamics within the partnerships department?
• How does Ravelin support the professional development and growth of its partnerships managers?
• Can you provide examples of how Ravelin's values are demonstrated in day-to-day work and decision-making processes?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does Ravelin approach work-life balance and employee well-being, particularly for remote workers?

ASSUMPTION: These interview questions are designed to help candidates better understand the role, team dynamics, and company culture, enabling them to make an informed decision about their fit for the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Prepare examples of successful partnership or account management projects and their outcomes
• Research Ravelin's company culture and values, and be ready to discuss how your personal values align with theirs
• Prepare questions to ask the interviewer about the company, team, or role to demonstrate your interest and engagement
• Follow up with the hiring manager one week after submitting your application, if you haven't heard back

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.