📌 Core Information
🔹 Job Title: Partnerships Operations Manager, Enterprise Deals Team, Amazon Ads
🔹 Company: Amazon
🔹 Location: Toronto, Ontario, Canada
🔹 Job Type: On-site
🔹 Category: Advertising & Marketing
🔹 Date Posted: April 14, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Supporting local and global teams in developing and executing partnership agreements
- Managing a pipeline of deals from ideation through to conclusion of agreement
- Acting as a global Subject Matter Expert (SME) on agreement compliance
- Identifying key performance metrics and process gaps to create comprehensive reporting frameworks
ASSUMPTION: This role requires strong communication skills, experience working in complex, matrix organizations, and the ability to earn the trust of both internal stakeholders and customers.
📋 Key Responsibilities
✅ Translate go-to-market strategies into actionable operational workflows to ensure adherence to annual Partner Agreement (PA) program guidelines.
✅ Manage a pipeline of deals from ideation through to conclusion of agreement in partnership with EDT leads, local Agency Sales teams, Finance, Yield, and Legal.
✅ Act as a global Subject Matter Expert (SME) on agreement compliance in partnership with Legal and local Agency Sales teams.
✅ Identify key performance metrics, data sources, and process gaps to create comprehensive reporting frameworks for our Partner Agreements.
✅ Support global and local agency teams with analysis for business reviews (both internal and external).
✅ Provide inputs to help refine and develop annual Partnership Agreements.
✅ Identify, prioritize, and develop workflows against key operational blockers to scaling Partner Agreements whilst ensuring alignment across relevant teams.
ASSUMPTION: This role involves a high degree of collaboration and requires strong project management skills to coordinate efforts across multiple teams.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 5-10 years of experience in partnership management, business development, or a related role
Required Skills:
- Excellent communication skills, both written and verbal
- Proven experience working in complex, matrix organizations
- Strong data analysis skills and comfort using data to drive decision-making
- Ability to simplify processes for customers and internal stakeholders
- Proven ability to earn the trust of both internal stakeholders and customers
- Strong project management skills
Preferred Skills:
- Experience working in the advertising or media industry
- Fluency in multiple languages
ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite and familiarity with project management tools are likely to be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 USD per year (based on industry standards for this role and experience level)
Benefits:
- Health, dental, and vision insurance
- 401(k) matching
- Paid time off and holidays
- Maternity and paternity leave
- Employee discounts
Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 5:00 PM, with flexibility for meetings and project deadlines
ASSUMPTION: Salary range is estimated based on industry standards for similar roles at Amazon and other large corporations.
📌 Applicant Insights
🔍 Company Context
Industry: Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. The company's advertising division, Amazon Ads, is a significant player in the digital advertising market.
Company Size: Amazon is a large corporation with over 1.3 million employees worldwide. This size offers opportunities for career growth and exposure to diverse projects but may also result in a more structured and hierarchical work environment.
Founded: Amazon was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington, USA.
Company Description:
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
- The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
- Amazon embraces new ways of doing things, makes decisions quickly, and is not afraid to fail.
Company Specialties:
- E-commerce
- Cloud computing
- Digital streaming
- Artificial intelligence
- Advertising
Company Website: About Amazon
ASSUMPTION: Amazon's large size and diverse business segments offer numerous opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is at the mid-level management tier, with opportunities for growth into senior management or specialist roles within the organization.
Reporting Structure: The Partnerships Operations Manager reports directly to the Enterprise Deals Team lead and works closely with local Agency Sales teams, Finance, Yield, and Legal.
Work Arrangement: This role is on-site, with the expectation of working from the Toronto office. However, there may be flexibility for remote work in certain circumstances.
Growth Opportunities:
- Progression into senior management roles within the Enterprise Deals Team or other departments within Amazon Ads
- Specialization in specific areas of partnership operations or agreement management
- Opportunities to work on high-impact projects and initiatives within the organization
ASSUMPTION: Given Amazon's large size and diverse business segments, there are numerous opportunities for career growth and development within the organization.
🌍 Location & Work Environment
Office Type: Amazon's Toronto office is a modern, collaborative workspace designed to facilitate innovation and teamwork.
Office Location(s): 2127 7th Ave., Seattle, WA 98109, US
Geographic Context:
- Toronto is a multicultural city with a vibrant tech industry, offering a diverse range of cultural experiences and amenities.
- The city has a humid continental climate, with warm, humid summers and cold, snowy winters.
- Toronto is well-connected by public transportation, with numerous options for commuting to the office.
Work Schedule: The standard workweek is Monday to Friday, with core hours from 9:00 AM to 5:00 PM. However, the role may require flexibility to accommodate meetings and project deadlines.
ASSUMPTION: While the role is on-site, Amazon's flexible work arrangements may allow for remote work in certain circumstances.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screen with a member of the HR team
- On-site or virtual interview with the hiring manager and team members
- Final interview with the director or senior leadership
Key Assessment Areas:
- Communication skills and ability to work effectively with diverse teams
- Problem-solving skills and ability to think critically about complex issues
- Data analysis skills and ability to use data to drive decision-making
- Cultural fit and alignment with Amazon's leadership principles
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Be prepared to discuss your experience working in complex, matrix organizations and your ability to earn the trust of internal stakeholders and customers
- Demonstrate your understanding of Amazon's business and the advertising industry
ATS Keywords: Partnership Management, Communication, Data Analysis, Project Management, Compliance, Stakeholder Management, Operational Workflows, Performance Metrics, Reporting, Business Reviews, Problem Solving, Collaboration, Negotiation, Strategic Planning, Matrix Organizations, Customer Focus
ASSUMPTION: Amazon's application process is likely to be competitive, with a high volume of applicants for each role. Tailoring your application materials to the specific role and company is essential for success.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, JIRA)
- Data analysis tools (e.g., Excel, SQL, Tableau)
- Advertising industry-specific tools (e.g., Amazon Advertising Platform, Sizmek, Google Ads)
ASSUMPTION: Proficiency in Microsoft Office Suite and familiarity with project management tools are likely to be required for this role.
👔 Cultural Fit Considerations
Company Values:
- Customer Obsession
- Ownership
- Invent and Simplify
- Learn and Be Curious
- Hire and Develop the Best
- Insist on the Highest Standards
- Think Big
- Bias for Action
- Frugality
- Earn Trust
Work Style:
- Fast-paced and dynamic work environment
- Collaborative and team-oriented culture
- Focus on innovation and continuous improvement
- Data-driven decision-making
Self-Assessment Questions:
- How do you demonstrate customer obsession in your daily work?
- Can you provide an example of a time when you simplified a complex process for a customer or internal stakeholder?
- How do you stay organized and manage multiple priorities in a fast-paced work environment?
ASSUMPTION: Amazon's company culture is fast-paced, collaborative, and data-driven, with a strong focus on innovation and continuous improvement.
⚠️ Potential Challenges
- Managing a high volume of deals and ensuring adherence to annual Partner Agreement program guidelines
- Navigating a complex, matrix organization and building effective relationships with internal stakeholders and customers
- Working in a fast-paced environment with tight deadlines and competing priorities
- Adapting to changes in the advertising industry and Amazon's business strategies
ASSUMPTION: These challenges require strong project management skills, excellent communication skills, and the ability to work effectively in a complex, dynamic environment.
📈 Similar Roles Comparison
- This role differs from other partnership management roles in its focus on operational workflows and agreement compliance, rather than business development or sales
- Compared to other advertising industry roles, this position requires a strong understanding of data analysis and reporting
- Career progression in this role may involve specialization in specific areas of partnership operations or management, rather than moving into a sales or business development role
ASSUMPTION: This role is unique within the advertising industry, with a focus on operational excellence and data-driven decision-making.
📝 Sample Projects
- Developing and implementing a comprehensive reporting framework for Partner Agreements
- Identifying and addressing operational blockers to scaling Partner Agreements
- Supporting global and local agency teams with analysis for business reviews
ASSUMPTION: These projects demonstrate the role's focus on data analysis, process improvement, and collaboration with internal stakeholders and customers.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the Enterprise Deals Team?
- How does this role fit into the broader context of Amazon Ads' business strategy?
- What are the most significant challenges facing the Partnerships Operations Manager in this role?
- How does Amazon support the professional development and growth of its employees in this role?
- What is the work-life balance like for someone in this role, and how does Amazon support work-life balance for its employees?
ASSUMPTION: These questions demonstrate your interest in the role and provide insight into the work environment and company culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for your phone or video screen by practicing common interview questions and researching Amazon's business and company culture
- Follow up with the hiring manager or HR team after your interview to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
