Partnerships Operations Specialist

📌 Core Information

🔹 Job Title: Partnerships Operations Specialist

🔹 Company: Hostinger

🔹 Location: Kaunas, Kauno Miestas, Lithuania or Vilnius, Vilniaus Miestas, Lithuania

🔹 Job Type: Full-time

🔹 Category: IT Services and IT Consulting

🔹 Date Posted: April 15, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site (Lithuania) with Remote OK

🚀 Job Overview

Key aspects of this role include:

• Driving operational excellence for Hostinger's Affiliate and Influencer programs
• Troubleshooting tracking, reporting, and platform access issues
• Managing partner relationships and ensuring smooth experiences
• Collaborating cross-functionally to improve processes and drive growth
• Identifying high-quality partners and reviewing applications

ASSUMPTION: This role requires a proactive, organized individual with strong communication skills and a solid interest in digital marketing. Experience in customer support, affiliate business, or sales is crucial for success in this fast-paced, dynamic environment.

📋 Key Responsibilities

✅ Troubleshoot tracking, reporting, and platform access issues to keep partner operations running smoothly

✅ Assist partners with payment-related questions and ensure timely, clear communication

✅ Provide partners with necessary assets and promotional materials to succeed

✅ Generate billing invoices and coordinate with the finance team for accurate and on-time processing

✅ Review partner applications and help identify high-quality partners that align with our program goals

✅ Act as the first point of contact for escalations and day-to-day questions from partnerships managers, ensuring fast, reliable support

ASSUMPTION: The ideal candidate will have a proactive mindset, excellent time management, planning, and organizational skills, and a natural drive for operational excellence.

🎯 Required Qualifications

Education: Not specified (Assumed: High school diploma or equivalent)

Experience: At least 1 year of experience in customer support, affiliate business, or sales

Required Skills:

• Strong written and verbal communication skills in English
• Solid interest in digital marketing and understanding of affiliate and influencer marketing principles
• Excellent time management, planning, and organizational skills
• Sharp attention to detail and drive for operational excellence
• Curious, growth-oriented attitude with the ability to adapt in a fast-moving environment

Preferred Skills:

• Fluency in any additional language
• Basic understanding of performance metrics and industry trends in affiliate and influencer marketing

ASSUMPTION: While a degree is not explicitly required, a high school diploma or equivalent is expected. Relevant experience and skills are more important than formal education for this role.

💰 Compensation & Benefits

Salary Range: 1400-2000 EUR/month (Gross, depending on experience)

Benefits:

• 360 Growth: Access to learning platforms, global conferences, internal mobility, and mentoring
• Freedom & Responsibility: Flexible work arrangements, modern offices, and a dynamic environment
• Wellness Simplified: Insurance, gym memberships, recharge leave, health checks, and wellness clubs
• Work Hard - Party Hard: Company events, team-buildings, workations, and milestone gifts

Working Hours: Full-time (40 hours/week) with flexible scheduling

ASSUMPTION: The salary range is competitive for the industry and experience level. Benefits are designed to support employee growth, wellness, and work-life balance.

📌 Applicant Insights

🔍 Company Context

Industry: IT Services and IT Consulting. Hostinger specializes in web hosting, VPS servers, domain registration, and website builder services.

Company Size: 501-1,000 employees. This size allows for a growth-focused workplace culture with opportunities for internal mobility and collaboration.

Founded: 2004. Hostinger has established itself as a web host committed to breaking down barriers to online success.

Company Description:

• Hostinger is a web host on a mission to make the internet accessible to everyone
• With nearly 900 employees worldwide, Hostinger fosters a growth-focused workplace culture
• The company offers a range of web hosting services, including VPS servers, domain registration, and website builders

Company Specialties:

• Web Hosting
• VPS Servers
• Domain Registration
• WordPress
• Website Builder
• Domains
• Cloud Hosting
• VPS Hosting
• Titan Email Hosting

Company Website: http://www.hostinger.com/career

ASSUMPTION: Hostinger's focus on growth and employee development makes it an attractive option for candidates seeking career advancement opportunities.

📊 Role Analysis

Career Level: Junior to Mid-level. This role offers opportunities for growth and career progression within the partnerships operations function.

Reporting Structure: The Partnerships Operations Specialist will report to the Affiliate Acquisition Team Lead and work closely with partnerships managers, the finance team, and other relevant departments.

Work Arrangement: On-site in Kaunas or Vilnius, Lithuania, with Remote OK flexibility. This allows for a blend of in-office collaboration and remote work.

Growth Opportunities:

• Advancement within the partnerships operations function
• Expansion into other areas of the business, such as account management or business development
• Internal mobility and learning opportunities through Hostinger's 360 Growth program

ASSUMPTION: This role provides a strong foundation for a career in partnerships operations or related fields, with ample opportunities for growth and development within Hostinger.

🌍 Location & Work Environment

Office Type: Modern offices in Kaunas or Vilnius, Lithuania, with flexible work arrangements and remote work options.

Office Location(s): Švitrigailos g, 34, Vilnius, Vilnius County LT-03230, LT and Jonavos g. 60c, Kaunas, 44192, LT

Geographic Context:

• Kaunas and Vilnius are the two largest cities in Lithuania, offering vibrant cultural scenes and ample job opportunities
• Both cities have well-developed infrastructure, with easy access to public transportation and amenities
• Lithuania is a member of the European Union and offers a high quality of life, with affordable living costs compared to other EU countries

Work Schedule: Full-time (40 hours/week) with flexible scheduling, allowing for a healthy work-life balance.

ASSUMPTION: The modern office environment and flexible work arrangements at Hostinger foster a productive and enjoyable work experience for employees.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the hiring manager
• On-site or virtual interview with the team
• Final decision and offer

Key Assessment Areas:

• Communication skills and language proficiency
• Problem-solving and troubleshooting abilities
• Understanding of digital marketing and affiliate/influencer marketing principles
• Cultural fit and alignment with Hostinger's values

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Demonstrate your understanding of Hostinger's mission and values in your application materials
• Prepare examples of your problem-solving and troubleshooting abilities to discuss during the interview

ATS Keywords: Affiliate, Influencer, Partner, Operations, Troubleshoot, Communication, Digital Marketing, Problem Solving, Hostinger

ASSUMPTION: The interview process at Hostinger is designed to assess candidates' skills, cultural fit, and potential for success in the role. Clear communication and preparation are key to a successful interview.

🛠️ Tools & Technologies

• Hostinger's proprietary partner management platform
• Communication and project management tools (e.g., Slack, Asana, Trello)
• Spreadsheet software (e.g., Microsoft Excel, Google Sheets)

ASSUMPTION: Familiarity with relevant tools and technologies is essential for success in this role. Candidates should be comfortable learning and using new tools as needed.

👔 Cultural Fit Considerations

Company Values:

• Customer obsession
• Innovative products
• Talent-driven teams

Work Style:

• Proactive and assertive
• Ownership of projects
• Thirst for knowledge and eye for detail

Self-Assessment Questions:

• Do you take ownership of projects and drive them to completion?
• Are you proactive and assertive in your approach to work?
• Do you have a thirst for knowledge and an eye for detail?

ASSUMPTION: Candidates who align with Hostinger's company values and work style are more likely to succeed and enjoy their time at the company.

⚠️ Potential Challenges

• Managing multiple partner relationships and escalations simultaneously
• Keeping up with the fast-paced, dynamic nature of the role
• Adapting to changes in processes and priorities
• Working with partners in different time zones and cultures

ASSUMPTION: These challenges can be overcome with strong communication, organizational skills, and a proactive mindset. They also present opportunities for growth and learning in the role.

📈 Similar Roles Comparison

• Partnerships Operations Specialist vs. Affiliate Manager: The former focuses more on operational excellence and troubleshooting, while the latter is responsible for driving affiliate program growth and strategy
• Industry-specific context: Hostinger's focus on web hosting and digital marketing sets this role apart from similar positions in other industries
• Career path comparison: This role provides a strong foundation for a career in partnerships operations or related fields, with opportunities for growth and development within Hostinger

ASSUMPTION: Understanding the differences between this role and similar positions in the industry can help candidates determine if this opportunity aligns with their career goals and interests.

📝 Sample Projects

• Streamlining the partner onboarding process to reduce time-to-market for new partners
• Developing and implementing a partner performance tracking system to improve program effectiveness
• Collaborating with the finance team to optimize billing and payment processes for partners

ASSUMPTION: These sample projects illustrate the types of initiatives the Partnerships Operations Specialist might undertake to drive operational excellence and improve the partner experience.

❓ Key Questions to Ask During Interview

• What are the biggest challenges facing the Affiliate and Influencer programs currently, and how can this role help address them?
• How does this role collaborate with other departments, such as finance and marketing, to drive success for partners?
• What opportunities are there for growth and development within the partnerships operations function and Hostinger as a whole?
• How does Hostinger support work-life balance for its employees?
• What are the most important qualities and skills for success in this role, according to the hiring manager?

ASSUMPTION: Asking thoughtful, informed questions during the interview demonstrates a candidate's interest in the role and commitment to success at Hostinger.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Prepare examples of your problem-solving and troubleshooting abilities to discuss during the interview
• Follow up with the hiring manager within one week of submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.