📌 Core Information
🔹 Job Title: Partnerships & Seller Strategy Lead
🔹 Company: SeatGeek
🔹 Location: New York, New York
🔹 Job Type: Full-time
🔹 Category: Software Development
🔹 Date Posted: June 18, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Managing relationships with MLB Clubs, NCAA Schools, and Professional Sellers
- Delivering strategic insights and operational support
- Collaborating cross-functionally to drive commercial outcomes
- Participating in strategic initiatives and process improvements
ASSUMPTION: This role requires a balance of relationship management, strategic analysis, and cross-functional collaboration. It's ideal for candidates with a strong business toolkit and familiarity with the ticketing industry.
📋 Key Responsibilities
✅ Own targeted external relationships with select partners, ensuring high standards of support and advocacy
✅ Partner with senior relationship managers to provide strategic input and troubleshoot partner issues
✅ Build trust-based relationships, anticipating risks and opportunities for commercial improvements
✅ Deliver analytical projects supporting integrated partnerships and Professional Seller initiatives
✅ Synthesize quantitative and qualitative data into actionable recommendations for internal and external stakeholders
✅ Prepare internal business reviews and support cross-functional presentations
✅ Partner with teams across Product, BizOps, and CX to align operational and strategic priorities
✅ Participate in the launch and scaling of new initiatives and process improvements
ASSUMPTION: This role involves a mix of client-facing work, strategic analysis, and project management. Strong communication, organizational, and analytical skills are essential.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Economics, or a related field (or equivalent experience)
Experience: 4-6 years in consulting, business operations, strategic partnerships, or analytical roles
Required Skills:
- Proven experience in client-facing roles or external relationship management
- Strong quantitative analysis skills with experience using tools like Looker, Mixpanel, or similar
- Excellent communication and presentation skills
- Highly organized with the ability to manage changing priorities
- Collaborative team player with the ability to influence without direct authority
- Willingness to travel up to 25% as needed
Preferred Skills:
- Familiarity with the ticketing and live events industry
- Experience working with MLB Clubs, NCAA Schools, or Professional Sellers
ASSUMPTION: Candidates with a consulting or business background, particularly in roles with both external client interaction and internal analytical project work, are likely to succeed in this role.
💰 Compensation & Benefits
Salary Range: $78,000 - $114,000 USD plus bonus based on performance
Benefits:
- Equity stake
- Flexible work environment
- WFH stipend
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching program
- Student loan support resources
- Health, vision, dental, and life insurance
- Up to $25k towards family building and reproductive health services
- Gender-affirming care support program
- $500 per year for wellness expenses
- Subscriptions to Headspace, Headspace Care, and One Medical
- $120 per month to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
Working Hours: Full-time, typically 40 hours per week
ASSUMPTION: The salary range provided is based on market research for similar roles in the software development industry in New York. Actual compensation packages may vary based on individual factors.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, focusing on ticketing and live events
Company Size: 501-1,000 employees, offering a mid-sized company experience with opportunities for growth and collaboration
Founded: 2009, with a history of innovating in the live entertainment industry
Company Description:
- SeatGeek was built in 2009 as the only mobile ticketing marketplace created with fan experience top of mind
- Transforming the way fans buy and sell their tickets to their favorite live events across sports, music, and theater
- Providing the premier primary ticketing solution on the market, a perfect complement to their best-in-class consumer tech
Company Specialties:
- tickets
- internet and technology
- data analysis
- and sports
- entertainment
- and media
Company Website: http://seatgeek.com
ASSUMPTION: SeatGeek's focus on fan experience and innovative technology makes it an attractive employer for candidates interested in the live entertainment industry.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and career progression
Reporting Structure: Reports to the Senior Manager, Integrated Partnerships
Work Arrangement: Remote OK, with flexibility to work from home or in the office as desired
Growth Opportunities:
- Potential to take on more responsibility and advance within the company
- Chance to work on strategic projects and initiatives
- Opportunity to gain experience in a variety of areas, including relationship management, strategic analysis, and project management
ASSUMPTION: This role offers a unique blend of client-facing work, strategic analysis, and project management, providing opportunities for professional growth and development.
🌍 Location & Work Environment
Office Type: Hybrid, with the option to work remotely or in the office
Office Location(s): New York, NY
Geographic Context:
- New York City offers a vibrant and diverse cultural scene, with numerous live events and entertainment options
- The city is known for its fast-paced and dynamic work environment, which may appeal to candidates seeking a challenging and stimulating workplace
- New York is a major hub for the live entertainment industry, providing ample opportunities for networking and professional growth
Work Schedule: Full-time, typically 40 hours per week, with flexibility to work from home or in the office
ASSUMPTION: The hybrid work arrangement and central location in New York City offer candidates the best of both worlds – the opportunity to work remotely and the benefits of being based in a major cultural and entertainment hub.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- On-site or virtual interview with the team
- Final interview with the senior leadership team
Key Assessment Areas:
- Communication and presentation skills
- Analytical and problem-solving abilities
- Cultural fit and alignment with company values
- Industry knowledge and understanding of the ticketing and live events industry
Application Tips:
- Highlight relevant experience in client-facing roles, strategic analysis, and project management
- Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
- Prepare for behavioral and situational interview questions that assess your problem-solving, communication, and analytical skills
ATS Keywords: Relationship Management, Strategic Analysis, Quantitative Analysis, Data Insights, Communication Skills, Presentation Skills, Organizational Skills, Collaboration, Client Interaction, Business Operations, Problem Solving, Project Management, Analytical Skills, Industry Knowledge, Stakeholder Management, Operational Support
ASSUMPTION: SeatGeek's interview process is designed to assess candidates' skills and cultural fit, with a focus on communication, analytical, and problem-solving abilities.
🛠️ Tools & Technologies
- Looker
- Mixpanel
- Microsoft Office Suite
- Google Workspace
ASSUMPTION: Familiarity with data analysis tools like Looker or Mixpanel, as well as common office productivity suites, is beneficial for this role.
👔 Cultural Fit Considerations
Company Values:
- Fan-first approach
- Innovation and continuous improvement
- Collaboration and teamwork
Work Style:
- Fast-paced and dynamic
- Data-driven decision making
- Focus on results and outcomes
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working with data and using it to drive decision-making?
- Do you enjoy collaborating with others and working as part of a team to achieve common goals?
ASSUMPTION: SeatGeek values candidates who are passionate about the fan experience, innovative, collaborative, and results-driven.
⚠️ Potential Challenges
- Managing multiple external relationships and priorities
- Balancing strategic analysis with operational support and project management
- Working in a fast-paced and dynamic environment
- Adapting to changing priorities and new initiatives
ASSUMPTION: This role may present challenges in terms of managing multiple priorities and working in a fast-paced environment, but it also offers opportunities for professional growth and development.
📈 Similar Roles Comparison
- Unlike traditional ticketing roles, this position focuses on strategic analysis and relationship management, rather than day-to-day ticketing operations
- Compared to consulting roles, this position offers a greater focus on industry-specific knowledge and client-facing work
- In terms of career path, this role provides an opportunity to gain experience in both strategic analysis and client-facing work, with potential for growth into management or specialized roles
ASSUMPTION: This role offers a unique blend of strategic analysis, client-facing work, and project management, with opportunities for professional growth and development.
📝 Sample Projects
- Conducting a comprehensive analysis of MLB Club ticket sales data to identify trends and opportunities for improvement
- Developing a strategic plan for enhancing Professional Seller relationships and driving commercial outcomes
- Collaborating with cross-functional teams to launch a new initiative or process improvement
ASSUMPTION: Sample projects for this role may involve strategic analysis, client-facing work, and project management, with a focus on driving commercial outcomes and enhancing the fan experience.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics for this role?
- How does this role fit into the broader organizational structure and company goals?
- What are the most significant challenges facing the company in the next 12-24 months, and how does this role contribute to addressing them?
- What opportunities are there for professional growth and development within this role and the company?
- How does the company support work-life balance for its employees?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and provides valuable insights into the company and its culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare for interview questions that assess your communication, analytical, and problem-solving skills
- Research SeatGeek and the live entertainment industry to demonstrate your knowledge and enthusiasm for the role
- Follow up with the hiring manager one week after your interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
