Partnerships Support Officer

📌 Core Information

🔹 Job Title: Partnerships Support Officer

🔹 Company: myCareer - NSW Government

🔹 Location: Flexible/hybrid across NSW, with travel to Sydney metro locations

🔹 Job Type: On-site

🔹 Category: Government Administration

🔹 Date Posted: March 30, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Conducting project research, analysis, and reporting
• Coordinating inbox and calendar management
• Managing records and documentation
• Supporting project development and delivery

ASSUMPTION: The job entails assisting with various administrative and coordination tasks to ensure smooth project operations, likely under defined strategies and objectives.

📋 Key Responsibilities

✅ Inbox and calendar coordination and management

✅ Coordination and management of records, including data quality and task reviews

✅ Compiling documentation and information to support the team

✅ Conducting research and analysis, contributing to project briefs

✅ Communicating with stakeholders to provide updates and address issues

ASSUMPTION: The role includes a strong emphasis on organization and communication to support ongoing initiatives within the department.

🎯 Required Qualifications

Education: Not specified; experience may be valued over formal education.

Experience: 2-5 years in administrative, project, and operational support roles.

Required Skills:

• Administrative and project support experience
• Excellent communication and documentation skills
• Understanding of digital product delivery

Preferred Skills:

• Experience in an agile environment
• Familiarity with Microsoft PowerApps/PowerBI

ASSUMPTION: Industry and organizational knowledge are considered beneficial, but not essential, with a stronger focus on direct experience and skillset.

💰 Compensation & Benefits

Salary Range: $82,193 - $90,001 plus 11.5% superannuation

Benefits:

• Flexible work arrangements
• Opportunities for professional development
• Engagement in transformative projects

Working Hours: 40 hours per week; flexible working arrangements available

ASSUMPTION: Competitive benefits are offered to attract experienced professionals, with flexibility to accommodate work-life balance.

📌 Applicant Insights

🔍 Company Context

Industry: Government Administration

Company Size: 10,001+ employees, suggesting ample resources and potential networking opportunities

Founded: Not specified

Company Description:

• Focused on customer service excellence
• Championing digital transformation in government
• Implementing regulatory reforms for the benefit of NSW residents

Company Specialties:

• Customer Service
• Digital Innovation
• Regulatory Reform

Company Website: https://www.customerservice.nsw.gov.au/

ASSUMPTION: The department values diversity and inclusion, promoting a workplace culture rich with varied perspectives and ideas.

📊 Role Analysis

Career Level: Intermediate role suitable for someone with relevant project and administrative experience

Reporting Structure: Likely reports to a project or department manager, depending on the specific team structure

Work Arrangement: Primarily hybrid with occasional required travel to Sydney

Growth Opportunities:

• Development in project management skills
• Potential career advancement within government roles
• Involvement in impactful digital projects

ASSUMPTION: Structured development programs may be available, aligning with NSW Government's initiative to foster career growth.

🌍 Location & Work Environment

Office Type: Hybrid with the flexibility of working remotely and engaging in Sydney metro

Office Location(s): Across NSW with primary access to Haymarket, Sydney

Geographic Context:

• Access to regional offices across the state
• Opportunity to interface with metro and regional teams
• Possibility of greater community engagement through travel

Work Schedule: Flexible with standard full-time work hours; occasional travel may be necessary

ASSUMPTION: The flexibility supports those managing work and life commitments, highlighting a balanced work culture.

💼 Interview & Application Insights

Typical Process:

• Application submission with a focused resume and cover letter
• Initial screening and shortlisting by HR
• Interviews with departmental representatives

Key Assessment Areas:

• Understanding of administrative processes and project management
• Ability to communicate effectively with diverse stakeholders
• Familiarity with digital tools and platforms

Application Tips:

• Emphasize experience in project support and communication
• Highlight any digital or IT proficiency
• Prepare concise examples of past project roles

ATS Keywords: Administrative support, project management, digital platforms, stakeholder communication, Agile environment

ASSUMPTION: The recruitment process likely values transparency and equitable assessment, reflecting the inclusive nature of government hiring.

🛠️ Tools & Technologies

• Microsoft PowerApps
• Microsoft PowerBI
• Agile project management tools

ASSUMPTION: While specific tools may vary, familiarity with widely-adopted software solutions is advantageous for this role.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Service
• Accountability

Work Style:

• Collaborative and team-oriented environment
• Emphasis on customer service and delivery
• Adaptive to policy-driven and regulatory frameworks

Self-Assessment Questions:

• Can I effectively manage digital platforms and communication?
• Am I comfortable with frequent collaboration and team efforts?
• Do I align with government values and their application in public service?

ASSUMPTION: The department likely encourages a focus on adaptability and public-centered service values.

⚠️ Potential Challenges

• Navigating a large, bureaucratic organization
• Balancing multiple project demands concurrently
• Communicating across diverse stakeholders within the government
• Adapting to digital transitions and policy changes

ASSUMPTION: These challenges are typical of government roles where regulatory compliance and public accountability are crucial.

📈 Similar Roles Comparison

• More defined project management roles may offer different focuses
• Private sector positions might place a higher emphasis on profit-driven outcomes
• Other government roles could prioritize policy analysis over digital support

ASSUMPTION: This role is designed to support a digital strategy within a public sector context, distinct from private sector expectations.

📝 Sample Projects

• Developing digital communication platforms for public service
• Coordinating inter-departmental project initiatives
• Implementing and monitoring digital transformation efforts

ASSUMPTION: Projects are likely driven by state-level digital initiatives aimed at enhancing service delivery.

❓ Key Questions to Ask During Interview

• What are the immediate priorities for this role?
• How is performance measured in this role?
• What kind of support can I expect for professional development?
• How does the department approach digital innovation?
• What are typical career paths within this department?

ASSUMPTION: Asking about specific projects, growth opportunities, and department strategies can provide clarity on expectations and fit.

📌 Next Steps for Applicants

To apply for this position:

• Submit your updated resume and a cover letter outlining your fit with the role
• Prepare by reviewing the role description and aligning your experiences
• Engage with the Capability Application Tool for practice
• Address any support or access needs with the contact provided
• Ensure your application is submitted before the closing date: April 7, 2025

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.