Pipeline Conversion Analyst (PCA)

📌 Core Information

🔹 Job Title: Pipeline Conversion Analyst (PCA)

🔹 Company: MAX Drive

🔹 Location: Akure, Ondo, Nigeria

🔹 Job Type: Full-Time

🔹 Category: Transportation, Logistics, Supply Chain and Storage

🔹 Date Posted: May 9, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site (Hybrid)

🚀 Job Overview

Key aspects of this role include:

• Guiding top-of-the-funnel prospects through the Champion recruitment process
• Engaging prospective drivers to educate them on the onboarding process
• Analyzing customer needs and maintaining positive relationships with prospective drivers
• Contributing to sales efforts and coordinating with team members

ASSUMPTION: This role requires a strong focus on customer relationship management, sales, and analytical skills to ensure effective conversion of prospects into Champions.

📋 Key Responsibilities

✅ Actively engage prospective drivers to educate them on the onboarding process to become Champions

✅ Promote and sell services and products to prospective drivers

✅ Perform cost-benefit and needs analysis of existing/potential customers to meet their needs

✅ Establish, develop, and maintain positive business and customer relationships with prospective drivers

✅ Expedite the resolution of customer/driver problems and complaints to maximize satisfaction

✅ Coordinate sales effort with team members

✅ Analyze the territory/market’s potential, track sales, and status reports

✅ Supply team lead with reports on customer needs, problems, interests, competitive activities, and potential for new products and services

✅ Keep abreast of best practices and promotional trends

ASSUMPTION: This role requires strong communication, analytical, and organizational skills to effectively manage customer relationships and drive sales.

🎯 Required Qualifications

Education: Bachelor’s degree in any relevant field

Experience: Minimum 2 years’ experience in a similar role

Required Skills:

• Excellent oral and written communication skills (Proficiency in other languages is an added advantage)
• Must understand the local dialect of the business territory
• Good analytical and organizational skills with experience
• Attention to details
• Ability to enjoy clerical and administrative work with good planning and numeric skills

Preferred Skills:

• Experience in the transportation or logistics industry
• Familiarity with CRM software

ASSUMPTION: Candidates with experience in the transportation or logistics industry and familiarity with CRM software may have an advantage in this role.

💰 Compensation & Benefits

Salary Range: NGN 150,000 - NGN 250,000 per annum (Based on experience and industry standards)

Benefits:

• Competitive pay & benefits
• Flexible work and hybrid working model
• Unrivaled Learning and Development

Working Hours: 40 hours per week, with flexible hours and a hybrid working model

ASSUMPTION: The salary range is estimated based on industry standards for similar roles in Nigeria. The benefits package is competitive and includes flexible work arrangements and learning opportunities.

📌 Applicant Insights

🔍 Company Context

Industry: MAX Drive operates in the transportation, logistics, and supply chain sector, focusing on hyperlocal logistics, on-demand delivery, and e-commerce logistics.

Company Size: MAX Drive is a mid-sized company with 501-1,000 employees, providing a collaborative and innovative work environment.

Founded: MAX Drive was founded in 2015 and has since grown to become one of Africa's largest mobility-tech platforms.

Company Description:

• MAX Drive is building Africa's largest mobility-tech platform to empower Africans by providing them with tools to create wealth.
• The company offers commercial drivers vehicle subscriptions for high-performance and low-emission vehicles.
• MAX Drive is committed to making mobility safe, affordable, accessible, and sustainable through the deployment of high-performance technology and operators.

Company Specialties:

• Hyperlocal logistics
• On-demand Delivery
• Transportation
• Delivery Services
• E-Commerce Logistics
• Okada and Moto-Taxi

Company Website: http://www.maxdrive.ai

ASSUMPTION: MAX Drive's focus on innovation, technology, and empowering Africans creates a dynamic and impactful work environment.

📊 Role Analysis

Career Level: This role is suitable for early to mid-career professionals looking to develop their skills in sales, customer relationship management, and analysis.

Reporting Structure: The Pipeline Conversion Analyst reports directly to the Team Lead and works closely with other team members to achieve sales targets.

Work Arrangement: This role follows a hybrid work arrangement, with employees working on-site and remotely as needed.

Growth Opportunities:

• Progression to senior sales or management roles within the company
• Expanding skills in data analysis, customer relationship management, and sales
• Potential to work on cross-functional projects and gain exposure to different aspects of the business

ASSUMPTION: MAX Drive's focus on growth and development provides ample opportunities for employees to advance their careers within the company.

🌍 Location & Work Environment

Office Type: MAX Drive's office is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): Akure, Ondo, Nigeria

Geographic Context:

• Akure is the capital city of Ondo State, Nigeria, with a population of approximately 500,000 people.
• The city is known for its rich cultural heritage and is home to several educational institutions.
• Akure offers a mix of urban and suburban living, with affordable housing options and a growing job market.

Work Schedule: Employees work 40 hours per week, with flexible hours and a hybrid working model that allows for remote work as needed.

ASSUMPTION: Akure's growing job market and affordable living options make it an attractive location for professionals seeking opportunities in the transportation and logistics industry.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video call interview with the Hiring Manager
• On-site or virtual assessment and interview with the Team Lead
• Final decision and offer

Key Assessment Areas:

• Communication and interpersonal skills
• Analytical and problem-solving abilities
• Sales and customer relationship management skills
• Cultural fit and alignment with MAX Drive's values

Application Tips:

• Tailor your resume to highlight relevant skills and experiences for this role
• Prepare for behavioral interview questions that focus on your sales, customer service, and analytical skills
• Research MAX Drive's mission, values, and company culture to demonstrate your fit and enthusiasm for the role

ATS Keywords: Pipeline Conversion, Sales, Customer Relationship Management, Analysis, Prospects, Onboarding, Market Potential, Sales Tracking, Customer Needs, Promotional Trends

ASSUMPTION: MAX Drive's interview process is designed to assess candidates' skills and cultural fit, with a focus on communication, analysis, and sales abilities.

🛠️ Tools & Technologies

• CRM software (e.g., Salesforce, HubSpot, or Zoho CRM)
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Data analysis tools (e.g., Excel, Google Analytics, or Tableau)
• Communication tools (e.g., Slack, Microsoft Teams, or Google Meet)

ASSUMPTION: Familiarity with CRM software and data analysis tools is beneficial for this role, as they are essential for managing customer relationships and analyzing market potential.

👔 Cultural Fit Considerations

Company Values:

• Drive: Internal motivation and leadership
• Empathy: Understanding and commitment to solving problems
• Humility: Continuous learning and improvement
• Initiative: Welcoming novel ideas and encouraging creativity
• Diligence: Taking pride in one's work
• Candor: Valuing open and honest communication
• Collaboration: Working together as a passionate, innovative team
• Bias for Technology: Automating everything

Work Style:

• Results-driven and focused on achieving sales targets
• Analytical and detail-oriented, with strong problem-solving skills
• Excellent communication and interpersonal skills
• Adaptable and able to work effectively in a hybrid work environment

Self-Assessment Questions:

• How do you stay motivated and driven in a sales role?
• Can you provide an example of a time when you had to analyze data to make a decision, and what was the outcome?
• How do you handle working in a hybrid environment, and what tools do you use to stay organized and productive?

ASSUMPTION: MAX Drive's company values and work style emphasize collaboration, innovation, and continuous learning, creating a dynamic and engaging work environment.

⚠️ Potential Challenges

• Managing a high volume of prospects and maintaining strong customer relationships
• Adapting to a hybrid work environment and balancing on-site and remote work
• Keeping up with industry trends and best practices in sales and customer relationship management
• Navigating the unique cultural and linguistic landscape of Akure, Ondo, Nigeria

ASSUMPTION: These challenges can be overcome through strong organizational skills, adaptability, and a commitment to continuous learning and improvement.

📈 Similar Roles Comparison

• Compared to a traditional sales role, this position places a greater emphasis on customer relationship management and analysis
• In the transportation and logistics industry, this role is unique in its focus on guiding top-of-the-funnel prospects through the Champion recruitment process
• Career progression in this role may lead to senior sales or management positions within the company

ASSUMPTION: This role offers a unique blend of sales, customer relationship management, and analysis skills, providing a strong foundation for career growth within the company.

📝 Sample Projects

• Developing and implementing a customer onboarding process to improve conversion rates
• Analyzing market potential and identifying new opportunities for sales growth
• Creating and presenting sales reports to the team lead and other stakeholders

ASSUMPTION: These sample projects demonstrate the key responsibilities and skills required for success in this role, focusing on customer relationship management, analysis, and sales.

❓ Key Questions to Ask During Interview

• How does the team support and collaborate with one another to achieve sales targets?
• Can you describe a typical day or week in this role, and how the work is prioritized?
• What opportunities are there for professional development and growth within the company?
• How does the company ensure that employees maintain a healthy work-life balance in a hybrid work environment?
• What is the company's approach to incorporating feedback and continuous improvement?

ASSUMPTION: These questions are designed to provide insight into the company's culture, work environment, and commitment to employee growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your sales, customer service, and analytical skills
• Prepare a cover letter that demonstrates your enthusiasm for the role and alignment with MAX Drive's values
• If applicable, prepare examples or a portfolio showcasing your sales achievements and customer relationship management skills
• Follow up with the hiring manager one week after submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.