Prime Video Catalog Associate , DigiFlex

📌 Core Information

🔹 Job Title: Prime Video Catalog Associate

🔹 Company: DigiFlex (Amazon)

🔹 Location: San José, Costa Rica

🔹 Job Type: On-site

🔹 Category: Operations

🔹 Date Posted: May 7, 2025

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: On-site (not remote)

🚀 Job Overview

Key aspects of this role include:

• Performing quality checks on video content and metadata
• Validating image quality and user experience
• Using software and tools for data capture and fix-up
• Making judgment-based decisions following standard operating procedures

ASSUMPTION: This role requires a high level of attention to detail and strong analytical skills. It may also involve repetitive tasks, so applicants should be comfortable with that.

📋 Key Responsibilities

✅ Check and fix metadata for video content

✅ Perform quality checks on content, including image and audio quality

✅ Validate user experience for content viewing on TV

✅ Use software and tools for data capture and fix-up

✅ Raise flags for any issues or functionality problems with tools

ASSUMPTION: This role involves a significant amount of repetitive tasks, so applicants should be comfortable with that. It also requires strong attention to detail and the ability to make judgment-based decisions.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: 0-2 years of relevant experience

Required Skills:

• Metadata checking
• Quality checks
• Image quality validation
• User experience evaluation
• Software usage
• Data capture
• Judgment-based decisions
• Following standard operating procedures

Preferred Skills:

• Fluency in English and Spanish
• Experience with video content management

ASSUMPTION: While not explicitly stated, fluency in both English and Spanish is likely to be beneficial for this role due to the location and the nature of the content being managed.

💰 Compensation & Benefits

Salary Range: The salary range for this role in Costa Rica is typically between ₡3,500,000 - ₡4,500,000 per year (approximately $6,000 - $8,000 USD). This is an estimate based on industry standards for similar roles and experience levels.

Benefits:

• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off
• Employee discounts

Working Hours: Full-time (40 hours per week), with a flexible schedule that may include evenings, weekends, and holidays

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in Costa Rica. Actual compensation may vary based on factors such as experience and performance.

📌 Applicant Insights

🔍 Company Context

Industry: E-commerce and retail (specifically, video streaming)

Company Size: Amazon is a large enterprise with over 10,000 employees worldwide. This role is part of their Prime Video team, which is a significant part of the company's operations.

Founded: Amazon was founded in 1994, and Prime Video was launched in 2006.

Company Description:

• Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
• The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
• Amazon's mission is to be Earth's most customer-centric company.

Company Specialties:

• E-commerce
• Retail
• Operations
• Internet services

Company Website: Amazon.com

ASSUMPTION: While this role is with DigiFlex, it is part of Amazon's operations. Therefore, the company context and specialties provided are for Amazon.

📊 Role Analysis

Career Level: Entry-level (this role is typically the first step in a career path within Amazon's content operations)

Reporting Structure: This role reports directly to a Team Lead or Supervisor within the Prime Video content operations team.

Work Arrangement: On-site (this role is not remote and requires working on-site at the SJO10 location in San José, Costa Rica)

Growth Opportunities:

• Progression to senior associate or team lead roles within content operations
• Transition to other teams within Amazon, such as content acquisition or programming
• Development of skills in areas such as project management, process improvement, or data analysis

ASSUMPTION: While not explicitly stated, there are likely opportunities for growth and development within Amazon's content operations teams.

🌍 Location & Work Environment

Office Type: On-site (this role requires working on-site at the SJO10 location in San José, Costa Rica)

Office Location(s): Calle Blancos, San José, Costa Rica

Geographic Context:

• San José is the capital and largest city of Costa Rica, with a population of over 330,000 people.
• The city is known for its vibrant culture, historic sites, and natural beauty.
• Costa Rica is a Central American country known for its biodiversity, eco-tourism, and progressive environmental policies.

Work Schedule: Full-time (40 hours per week), with a flexible schedule that may include evenings, weekends, and holidays

ASSUMPTION: The work schedule for this role is likely to be flexible, with the possibility of working non-standard hours to support the company's 24/7 operations.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with a hiring manager or HR representative
• In-person or virtual interview with the team lead or supervisor
• Background check and onboarding

Key Assessment Areas:

• Attention to detail
• Analytical skills
• Judgment and decision-making
• Language proficiency (English and Spanish)

Application Tips:

• Highlight any relevant experience with video content management or quality assurance
• Demonstrate strong attention to detail and analytical skills in your resume and cover letter
• Prepare for interview questions related to your ability to work independently, make judgment-based decisions, and follow standard operating procedures

ATS Keywords: Metadata, quality checks, image quality, user experience, software usage, data capture, judgment-based decisions, standard operating procedures

ASSUMPTION: While not explicitly stated, the application process for this role is likely to involve an Applicant Tracking System (ATS). Including relevant keywords in your resume can help your application get past the ATS and be seen by a human reviewer.

🛠️ Tools & Technologies

• Amazon's proprietary content management system
• Video editing and quality assessment software
• Data analysis and reporting tools

ASSUMPTION: The specific tools and technologies used in this role are likely to be proprietary to Amazon and may include various software applications for content management, quality assessment, and data analysis.

👔 Cultural Fit Considerations

Company Values:

• Customer obsession
• Passion for invention
• Commitment to operational excellence
• Long-term thinking

Work Style:

• Fast-paced and dynamic
• Focused on customer-centric innovation
• Data-driven and analytical
• Collaborative and team-oriented

Self-Assessment Questions:

• Do you have a strong customer focus and a passion for delivering exceptional customer experiences?
• Are you comfortable working in a fast-paced, dynamic environment and making data-driven decisions?
• Do you thrive in a collaborative, team-oriented work environment?

ASSUMPTION: While not explicitly stated, cultural fit is likely to be an important consideration in the hiring process for this role. Applicants should assess their fit with Amazon's company values and work style before applying.

⚠️ Potential Challenges

• The role may involve repetitive tasks, which could become monotonous over time
• The work schedule may require working non-standard hours, including evenings, weekends, and holidays
• The role may involve working with sensitive content, which could require additional discretion and confidentiality
• The company's fast-paced and dynamic work environment may be challenging for applicants who prefer a more stable and predictable work environment

ASSUMPTION: While this role offers many opportunities for growth and development, it also presents some potential challenges that applicants should be aware of before applying.

📈 Similar Roles Comparison

• This role is similar to other video content quality assurance or catalog management positions in the industry
• However, Amazon's scale and global presence provide unique opportunities for growth and development
• This role is typically the first step in a career path within Amazon's content operations, with opportunities for progression to senior associate or team lead roles

ASSUMPTION: While this role is similar to other video content quality assurance or catalog management positions in the industry, Amazon's unique culture, scale, and global presence provide unique opportunities for growth and development.

📝 Sample Projects

• Conducting a comprehensive audit of video metadata for accuracy and completeness
• Developing and implementing a new quality assessment process for video content
• Analyzing user feedback data to identify trends and opportunities for content improvement

ASSUMPTION: While not explicitly stated, this role is likely to involve a variety of projects related to video content quality assurance, metadata management, and user experience evaluation.

❓ Key Questions to Ask During Interview

• Can you describe a typical day or week in this role?
• How does this role contribute to Amazon's overall content operations and customer experience?
• What opportunities are there for growth and development within Amazon's content operations teams?
• How does the company support work-life balance for employees working non-standard hours?
• What is the company's approach to employee training and development in this role?

ASSUMPTION: Asking thoughtful and relevant questions during the interview process can help applicants better understand the role, the company, and the opportunities for growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Amazon Jobs website
• Tailor your resume and cover letter to highlight your relevant experience with video content management, quality assurance, or similar roles
• Prepare for interview questions related to your attention to detail, analytical skills, and judgment-based decision-making
• If selected for an interview, be prepared to discuss your availability to work non-standard hours, including evenings, weekends, and holidays
• Follow up with the hiring manager or HR representative within one week of your interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.