Principal, Account Management (로켓그로스)

📌 Core Information 🔹 Job Title: Principal, Account Management (로켓그로스) 🔹 Company: Coupang 🔹 Location: Seoul, South Korea 🔹 Job Type: Full-time 🔹 Category: Account Management 🔹 Date Posted: April 15, 2025 🚀 Job Overview Key aspects of this role include: - Developing and maintaining strategic partnerships with key brands/sellers - Driving category growth through sales, revenue, and inventory management - Maximizing seller performance through regular performance reviews and data analysis - Identifying and pursuing new high-potential brands/sellers to expand product offerings - Collaborating with cross-functional teams to improve processes and drive innovation ASSUMPTION: This role requires a strong background in sales and account management, with a proven track record of driving growth and maximizing performance. Experience in the e-commerce industry is preferred. 📋 Key Responsibilities ✅ Develop and maintain strategic partnerships with key brands/sellers to drive category growth and maximize performance ✅ Manage sales, revenue, and inventory to drive category growth and maximize seller performance ✅ Regularly review and analyze seller performance data to identify trends and opportunities for improvement ✅ Identify and pursue new high-potential brands/sellers to expand product offerings and drive category growth ✅ Collaborate with cross-functional teams to improve processes and drive innovation ASSUMPTION: This role requires strong analytical skills and the ability to work independently to identify and capitalize on opportunities for growth and improvement. 🎯 Required Qualifications Education: - Bachelor's degree or higher Experience: - 9+ years of sales-related experience, with a proven track record of high performance in a results-oriented organization - Experience in recruiting new brands and sellers in challenging environments - Experience in data management and office tools (e.g., Office365, Tableau) Required Skills: - Proven sales and account management skills - Strong analytical and problem-solving skills - Excellent communication and collaboration skills - Ability to work independently and manage multiple priorities - Fluency in Korean and business English Preferred Skills: - Experience in process improvement and project management - Experience in the e-commerce industry - Familiarity with the Coupang ecosystem and its competitors ASSUMPTION: Candidates with a strong background in sales and account management, as well as experience in data analysis and process improvement, will be best suited for this role. 💰 Compensation & Benefits Salary Range: Competitive salary package based on experience and industry standards for the role and location Benefits: - Comprehensive health, dental, and vision insurance - Retirement savings plan with company matching - Generous vacation and time-off policies - Employee discounts and perks - Opportunities for professional development and growth Working Hours: 40 hours per week, with flexibility for remote work as needed ASSUMPTION: The salary range for this role is estimated to be between ₩80,000,000 - ₩120,000,000 per year, based on industry standards for similar roles in Seoul. 📌 Applicant Insights 🔍 Company Context Industry: E-commerce and retail Company Size: 10,001+ employees Founded: 2010 Company Description: Coupang is a global e-commerce company based in South Korea, offering a wide range of products and services to customers. With a mission to "wow our customers," Coupang is committed to providing exceptional customer experiences and driving innovation in the e-commerce industry. Company Specialties: Retail, technology, operations, IT, internet, platform, and customer service Company Website: https://www.coupang.jobs/ ASSUMPTION: Coupang's large size and extensive resources provide opportunities for career growth and development, while its startup culture fosters innovation and entrepreneurship. 📊 Role Analysis Career Level: Mid-career to senior-level role, with opportunities for growth and advancement Reporting Structure: This role reports directly to the Head of Account Management or a similar senior-level position Work Arrangement: On-site, with flexibility for remote work as needed Growth Opportunities: - Potential for career advancement within the account management team - Opportunities to take on additional responsibilities and lead projects - Exposure to cross-functional teams and senior leadership, providing opportunities for professional development ASSUMPTION: This role offers a clear path for career growth and development within the account management team, with opportunities to take on additional responsibilities and lead projects. 🌍 Location & Work Environment Office Type: Modern, collaborative office space with amenities and facilities Office Location(s): 720 Olive Way, Seattle, WA 98101, US; 570, Tower 730, Songpa-daero, Songpa-gu, Seoul, Seoul 05510, KR Geographic Context: - Seoul, South Korea: A bustling metropolis with a rich cultural heritage and modern infrastructure - Seattle, WA, USA: A coastal city known for its natural beauty, tech industry, and vibrant cultural scene Work Schedule: Standard business hours, with flexibility for remote work as needed ASSUMPTION: This role offers a dynamic work environment with opportunities to collaborate with a diverse, global team and work on high-impact projects. 💼 Interview & Application Insights Typical Process: 1. Online application submission 2. Phone or video screening with the HR team 3. First-round interview with the hiring manager or a senior team member 4. Second-round interview with multiple team members or stakeholders 5. Final-round interview with senior leadership or the hiring manager Key Assessment Areas: - Problem-solving skills and analytical thinking - Sales and account management skills - Communication and collaboration skills - Cultural fit and alignment with company values Application Tips: - Tailor your resume and cover letter to highlight relevant skills and experiences for this role - Prepare for behavioral interview questions that focus on your problem-solving skills, sales strategies, and ability to work collaboratively - Research Coupang's mission, values, and company culture to demonstrate your fit and enthusiasm for the role ATS Keywords: Account Management, Sales, Partnership Development, Market Analysis, Process Improvement, Data Management, KPI Management, Problem Solving, Brand Development, Collaboration, Communication, Business Development, Customer Focus, Innovation, Entrepreneurial Spirit, Performance Tracking ASSUMPTION: The interview process for this role will focus on assessing the candidate's problem-solving skills, sales strategies, and ability to work collaboratively in a dynamic, fast-paced environment. 🛠️ Tools & Technologies - Office365 (Word, Excel, PowerPoint) - Tableau or other data visualization tools - CRM software (e.g., Salesforce, HubSpot) - Project management tools (e.g., Asana, Trello) - Google Workspace (Gmail, Google Drive, Google Docs) ASSUMPTION: This role requires proficiency in Microsoft Office Suite, data visualization tools, and CRM software. Familiarity with project management tools and Google Workspace is also beneficial. 👔 Cultural Fit Considerations Company Values: - Customer obsession: Putting customers first in all decisions and actions - Boldness: Taking initiative and challenging the status quo - Collaboration: Working together to achieve common goals and drive success - Integrity: Acting with honesty and transparency in all interactions - Accountability: Taking ownership and responsibility for one's actions and decisions Work Style: - Fast-paced and dynamic, with a focus on results and performance - Collaborative and team-oriented, with a strong emphasis on communication and coordination - Data-driven and analytical, with a focus on continuous improvement and innovation - Entrepreneurial and adaptable, with a willingness to take on new challenges and learn from failures Self-Assessment Questions: 1. Can you describe a time when you identified a problem and developed a data-driven solution to address it? 2. How have you approached building and maintaining strong relationships with key partners or clients in the past? 3. Can you share an example of a time when you took initiative to drive a new project or initiative, and what was the outcome? ASSUMPTION: Candidates who demonstrate a strong fit with Coupang's values and work style, as well as a proven track record of driving results and collaborating effectively with teams, will be most successful in this role. ⚠️ Potential Challenges 1. Managing a large portfolio of brands/sellers, each with unique needs and priorities 2. Balancing short-term performance goals with long-term strategic objectives 3. Navigating a dynamic and competitive market landscape, with constant changes in consumer behavior and industry trends 4. Collaborating effectively with cross-functional teams, each with its own priorities and goals 5. Maintaining a strong work-life balance in a fast-paced, high-pressure environment ASSUMPTION: Candidates who are highly organized, prioritize effectively, and have strong communication and collaboration skills will be best equipped to overcome these challenges. 📈 Similar Roles Comparison 1. Account Manager vs. Principal, Account Management: - Account Manager: Focuses on managing day-to-day operations and tactical activities for a smaller portfolio of brands/sellers - Principal, Account Management: Oversees a larger portfolio of brands/sellers, with a strategic focus on driving long-term growth and maximizing performance 2. E-commerce vs. Traditional Retail: - E-commerce: Requires strong digital marketing and data analysis skills, as well as a deep understanding of online consumer behavior - Traditional Retail: Focuses on in-store operations, merchandising, and customer service, with a strong emphasis on visual merchandising and customer experience 3. Career Path Comparison: - Account Manager: Typically progresses to Senior Account Manager or Account Director roles - Principal, Account Management: May advance to Vice President or Director of Account Management roles, or transition to general management or strategic roles within the organization ASSUMPTION: Candidates with experience in account management, e-commerce, and strategic planning will be well-suited for this role and have a clear path for career growth and development. 📝 Sample Projects 1. Developing and implementing a data-driven strategy to identify and pursue high-potential brands/sellers in a specific category or region 2. Collaborating with the marketing team to create targeted campaigns to drive sales and revenue growth for key brands/sellers 3. Leading a cross-functional team to improve the onboarding process for new brands/sellers, reducing time-to-market and increasing overall performance ASSUMPTION: These sample projects demonstrate the strategic and collaborative nature of the role, requiring strong analytical skills, data-driven decision-making, and effective communication and collaboration with cross-functional teams. ❓ Key Questions to Ask During Interview 1. Can you describe the most significant challenge you've faced in a previous role, and how you approached it? 2. How do you prioritize and manage multiple projects or responsibilities simultaneously? 3. Can you share an example of a time when you identified an opportunity for process improvement and drove meaningful change within your team or organization? 4. How do you stay up-to-date with industry trends and consumer behavior, and how do you incorporate this knowledge into your decision-making? 5. Can you describe Coupang's company culture and how it aligns with your personal values and work style? ASSUMPTION: These questions are designed to assess the candidate's problem-solving skills, strategic thinking, and cultural fit with Coupang's values and work environment. 📌 Next Steps for Applicants To apply for this position: 1. Submit your application through this link 2. Tailor your resume and cover letter to highlight your relevant skills and experiences for this role 3. Prepare for behavioral interview questions that focus on your problem-solving skills, sales strategies, and ability to work collaboratively 4. Research Coupang's mission, values, and company culture to demonstrate your fit and enthusiasm for the role 5. Follow up with the hiring manager or HR team one week after submitting your application to confirm receipt and inquire about next steps ⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.