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Principal Associate, Product - Marketing Technologies

Capital One
Full-time
On-site
Toronto, Ontario, Canada
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Principal Associate, Product - Marketing Technologies

πŸ”Ή Company: Capital One

πŸ”Ή Location: Toronto, Ontario, Canada

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Product Management

πŸ”Ή Date Posted: May 5, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Leading discovery efforts to understand customer and marketing team needs
  • Optimizing marketing workflows and enhancing marketing effectiveness
  • Prioritizing and owning the marketing technology roadmap
  • Defining and tracking KPIs to measure product success
  • Collaborating with cross-functional teams to deliver business outcomes

ASSUMPTION: This role requires a balance of human-centered design, business acumen, technical understanding, and transformational leadership to drive marketing technology success.

πŸ“‹ Key Responsibilities

βœ… Lead discovery efforts to understand customer and marketing team needs, using these insights to drive long-term product vision

βœ… Collaborate with cross-functional partners to develop actionable strategies that optimize marketing workflows and enhance marketing effectiveness

βœ… Own and prioritize the marketing technology roadmap to deliver on business outcomes, working closely with a cross-functional team to align resources

βœ… Define KPIs for your product and measure and track to those measures, adjusting and refining your roadmap as data dictates

βœ… Have an end-to-end understanding of major marketing platforms and how they integrate with Capital One's systems

βœ… Work closely with technology leadership and architecture to understand the tradeoffs of technical decisions and ensure the best tool is used for the job

βœ… Rally teams and senior stakeholders to your marketing technology vision and leverage relationships with product, tech, data, and marketing teams to drive results

βœ… Partner day-to-day with cross-functional leaders to develop an effective marketing technology roadmap that positions Capital One for long-term marketing success

ASSUMPTION: The responsibilities listed above are based on the provided job description and may be subject to change based on business needs.

🎯 Required Qualifications

Education: Bachelor’s Degree in Business, Finance, Engineering, or related field (preferred)

Experience: At least 3 years of Product Management experience with software products

Required Skills:

  • Experience working with digital marketing platforms and programmatic advertising across Paid Search and/or Display channels (e.g., SA360, DV360, Meta Ads)
  • Strong quantitative and qualitative skills; able to make data-driven decisions and provide recommendations to drive action

Preferred Skills:

  • 5+ years of Product Management experience in financial services, technology, or operations
  • Experience with marketing data analytics tools (e.g., Google Analytics)
  • Experience building or managing data pipelines to Meta's CAPI and/or Google Ads/CM360
  • Familiarity with database structures and with troubleshooting data pipelines
  • Understanding of concepts in the ad measurement space (e.g., conversion attribution)

ASSUMPTION: While a Bachelor's Degree is preferred, relevant experience and skills may be considered in lieu of a degree.

πŸ’° Compensation & Benefits

Salary Range: $120,000 - $160,000 CAD per year (based on industry standards for a Principal Associate role in Toronto)

Benefits:

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Employee stock purchase plan
  • Generous time off and flexible work arrangements
  • Tuition reimbursement and professional development opportunities

Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 5:00 PM (with flexibility for remote work)

ASSUMPTION: The provided salary range is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services. Capital One is a diversified bank that offers a broad array of financial products and services, including credit cards, banking, loans, and investment services.

Company Size: 10,001+ employees. As a large organization, Capital One offers numerous opportunities for career growth and development.

Founded: 1986. Capital One was founded in Richmond, Virginia, and has since grown into a global financial institution with operations in multiple countries.

Company Description:

  • Customer-focused, data-driven, and innovative
  • Emphasizes continuous learning, collaboration, and growth
  • Committed to diversity, equity, and inclusion

Company Specialties:

  • Credit Cards
  • Banking
  • Loans
  • Investment Services

Company Website: http://www.capitalone.com

ASSUMPTION: Capital One's focus on technology and data-driven decision-making creates an environment where Product Managers can thrive and make a significant impact.

πŸ“Š Role Analysis

Career Level: Principal Associate. This role is typically at the senior manager or director level, with significant experience and responsibility.

Reporting Structure: This role may report to a Senior Director or Vice President of Product Management.

Work Arrangement: On-site, with potential flexibility for remote work. The role requires regular on-site presence for collaboration and meetings with cross-functional teams.

Growth Opportunities:

  • Advancement to a Senior Director or Vice President role within Product Management
  • Expansion into other areas of the business, such as general management or strategy roles
  • Development of leadership and mentoring skills through managing and coaching team members

ASSUMPTION: The growth opportunities listed above are based on typical career paths within Capital One and may vary depending on business needs and individual performance.

🌍 Location & Work Environment

Office Type: Modern, collaborative workspaces with open floor plans and dedicated team areas.

Office Location(s): 161 Bay Street, Toronto, Ontario, Canada

Geographic Context:

  • Toronto is a multicultural, vibrant city with a strong financial industry
  • Close proximity to public transportation and various amenities
  • Competitive job market with numerous opportunities in financial services and technology

Work Schedule: Standard business hours with flexibility for remote work and occasional overtime as needed

ASSUMPTION: The work environment at Capital One's Toronto office is dynamic and collaborative, with a strong focus on teamwork and innovation.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with a recruiter to discuss qualifications and fit
  • Technical interview with a Product Manager to assess problem-solving skills and product sense
  • Behavioral interview with a hiring manager to evaluate cultural fit and leadership potential
  • Final interview with senior leadership to discuss career aspirations and next steps

Key Assessment Areas:

  • Product management skills and experience
  • Technical proficiency with marketing platforms and data analytics tools
  • Leadership and communication abilities
  • Cultural fit and alignment with Capital One's values

Application Tips:

  • Tailor your resume to highlight relevant experience and skills for this role
  • Prepare for behavioral interview questions using the STAR method (Situation, Task, Action, Result)
  • Research Capital One's products, services, and company culture to demonstrate your enthusiasm and preparation

ATS Keywords: Product Management, Marketing Technology, Digital Marketing, Paid Search, Display Advertising, Data Analytics, Cross-Functional Collaboration, Roadmap, KPIs, Business Outcomes, Transformational Leadership

ASSUMPTION: The interview process for this role may vary depending on business needs and candidate qualifications.

πŸ› οΈ Tools & Technologies

  • Marketing platforms: SA360, DV360, Meta Ads, Google Analytics
  • Data analytics tools: SQL, Python, R (preferred)
  • Project management tools: JIRA, Asana, Trello
  • Collaboration tools: Microsoft Office Suite, Google Workspace

ASSUMPTION: The tools and technologies listed above are based on the job description and may be subject to change based on business needs.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Do the right thing
  • Act with integrity
  • Be accountable
  • Deliver with excellence
  • Work together

Work Style:

  • Collaborative and team-oriented
  • Data-driven and analytical
  • Innovative and forward-thinking
  • Adaptable and responsive to change

Self-Assessment Questions:

  • How do you approach understanding and addressing the needs of diverse customer segments?
  • Can you provide an example of a time when you had to influence stakeholders to adopt a new technology or process?
  • How do you stay organized and manage your time effectively when working on multiple projects with competing priorities?

ASSUMPTION: Capital One values a diverse and inclusive work environment, and candidates who can demonstrate a strong cultural fit and alignment with the company's values will be most successful in this role.

⚠️ Potential Challenges

  • Managing competing priorities and stakeholder expectations in a fast-paced, dynamic environment
  • Keeping up with the latest marketing technologies and trends
  • Balancing short-term tactical needs with long-term strategic goals
  • Navigating a large, matrixed organization with multiple stakeholders

ASSUMPTION: The potential challenges listed above are based on typical experiences in a Principal Associate role within a large financial services organization and may vary depending on the individual and business context.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Senior Product Manager - Marketing Technology within a financial services organization, but with a broader scope and higher level of responsibility
  • Unlike some roles in the industry, this position requires a strong focus on business outcomes and driving marketing effectiveness
  • Career progression in this role may lead to senior leadership positions within Product Management or other areas of the business

ASSUMPTION: The comparison points listed above are based on typical roles within the financial services industry and may vary depending on the specific organization and context.

πŸ“ Sample Projects

  • Developing and implementing a data pipeline to integrate marketing data from multiple sources, improving data quality and accessibility for marketing teams
  • Conducting a comprehensive audit of Capital One's marketing technology stack and recommending strategic investments to optimize marketing effectiveness
  • Leading a cross-functional team to design and launch a new marketing campaign, leveraging data-driven insights and innovative technologies to drive customer engagement and acquisition

ASSUMPTION: The sample projects listed above are based on typical responsibilities for a Principal Associate, Product - Marketing Technologies role and may vary depending on business needs and priorities.

❓ Key Questions to Ask During Interview

  • Can you describe the current state of Capital One's marketing technology stack and the roadmap for future investments?
  • How does this role collaborate with other product management teams within Capital One, and what are the key priorities for the first 90 days?
  • What are the most significant challenges facing the marketing technology team, and how can this role help address them?
  • How does Capital One support the professional development and growth of its product management team members?
  • What are the key performance indicators (KPIs) for this role, and how will success be measured?

ASSUMPTION: The key questions listed above are designed to help candidates better understand the role, the team, and the company, and to demonstrate their interest and preparation.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight relevant experience and skills for this role, using ATS-optimized keywords
  • Prepare a cover letter that demonstrates your understanding of the role and your enthusiasm for the opportunity
  • Prepare for the interview process by researching Capital One's products, services, and company culture, and practicing your responses to common interview questions
  • Follow up with the recruiter after your interview to express your appreciation and reiterate your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.