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Principal Communications & Engagement Officer

University of Queensland
Full-time
On-site
Australia
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Principal Communications & Engagement Officer

πŸ”Ή Company: University of Queensland

πŸ”Ή Location: Herston Campus, Queensland, Australia

πŸ”Ή Job Type: Full-time, Fixed-term

πŸ”Ή Category: Higher Education

πŸ”Ή Date Posted: April 11, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Supporting the Communications & Engagement Manager in driving impactful communication initiatives for Health Translation Queensland (HTQ) and the Australian Health Research Alliance (AHRA).
  • Contributing to the creation, execution, and continuous refinement of innovative communication strategies.
  • Managing and maintaining HTQ’s digital platforms, including websites, social media, and email marketing systems.
  • Coordinating communication activities, including content creation, event management, and reporting.

ASSUMPTION: This role requires a high level of creativity, strong organizational skills, and a solid understanding of digital marketing trends and approaches.

πŸ“‹ Key Responsibilities

βœ… Contribute to the development and execution of strategic communications plans for HTQ, focusing on high-quality, targeted digital marketing and engagement activities across various channels.

βœ… Manage and maintain HTQ’s digital platforms, including websites, social media, and email marketing systems, while developing content and assets that are accurate, engaging, and aligned with UQ standards.

βœ… Coordinate communication activities, including content creation, event management, and reporting, while liaising with service providers and ensuring adherence to best practices in design, branding, and engagement.

ASSUMPTION: This role involves a high level of multitasking and requires the ability to work both independently and in a small team in a dynamic environment.

🎯 Required Qualifications

Education: Tertiary qualifications in marketing, communications, or a related discipline.

Experience: 6+ years of relevant experience in marketing, communications, or a related field.

Required Skills:

  • Excellent interpersonal, written and oral communication skills.
  • Highly developed organisational skills enabling the completion of multiple tasks simultaneously with close attention to detail.
  • Demonstrated experience in IT programs including the Adobe Creative Suite, including graphic design, email marketing systems, website content management systems, and social media platforms.

Preferred Skills:

  • Experience in the higher education sector.
  • Knowledge of the Australian health research landscape.

ASSUMPTION: Candidates with experience in the higher education sector or the Australian health research landscape may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: AUD 100,554 - 109,496 + 17% Superannuation (HEW Level 7)

Benefits:

  • 26 weeks paid parental leave or 26 weeks paid primary caregiver leave.
  • 17% superannuation contributions.
  • 17.5% annual leave loading.
  • Access to flexible working arrangements, including part-time, hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to the Employee Assistance Program for staff and their immediate family.
  • UQ Study for Staff.
  • Salary packaging options.

Working Hours: Full-time, Monday to Friday, with some flexibility for work-life balance.

ASSUMPTION: The salary range provided is based on the HEW Level 7 classification for the University of Queensland.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Higher Education, specifically focused on health research and translation.

Company Size: The University of Queensland has over 50,000 students and 10,000 staff, making it one of Australia's largest universities.

Founded: The University of Queensland was founded in 1909 and is one of Australia's leading research and teaching institutions.

Company Description:

  • The University of Queensland is committed to delivering teaching excellence, conducting world-class research, and engaging in meaningful community and industry partnerships.
  • The School of Mechanical and Mining Engineering is one of the largest and most comprehensive engineering schools in Australia, offering a wide range of undergraduate and postgraduate degrees.
  • The University of Queensland is dedicated to attracting, retaining, and promoting diverse talent, fostering an environment that mirrors the wider community.

Company Specialties:

  • Mechanical engineering.
  • Mechatronics engineering.
  • Mining Engineering.
  • Aerospace engineering.
  • Biomedical engineering.
  • Materials engineering.
  • Research.

Company Website: https://mechmining.uq.edu.au/home

ASSUMPTION: The University of Queensland is a large, research-intensive university with a strong focus on industry collaboration and community engagement.

πŸ“Š Role Analysis

Career Level: This role is at the senior level, with the opportunity to provide strategic direction and leadership in communications and engagement.

Reporting Structure: The Principal Communications & Engagement Officer reports directly to the HTQ Communications & Engagement Manager.

Work Arrangement: This role is on-site, with some flexibility for hybrid working arrangements.

Growth Opportunities:

  • Progression to a management role within the communications and engagement team.
  • Expanding skills and knowledge in the higher education sector and health research landscape.
  • Opportunities for professional development and training.

ASSUMPTION: This role offers opportunities for professional growth and development within the higher education sector and the Australian health research landscape.

🌍 Location & Work Environment

Office Type: The University of Queensland's Herston Campus is a modern, purpose-built facility dedicated to health research and translation.

Office Location(s): Herston Campus, Queensland, Australia

Geographic Context:

  • The Herston Campus is located in the inner northern suburbs of Brisbane, close to the Royal Brisbane and Women's Hospital and the Queensland University of Technology.
  • The campus is well-served by public transport, with several bus routes and a train station nearby.
  • The area is known for its vibrant cafΓ© culture and is close to several parks and green spaces.

Work Schedule: The standard workweek is Monday to Friday, with some flexibility for work-life balance.

ASSUMPTION: The Herston Campus offers a modern, collaborative work environment with easy access to public transport and nearby amenities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission.
  • Phone or video screen with the hiring manager.
  • Face-to-face interview with the hiring panel.
  • Reference checks and background screening.

Key Assessment Areas:

  • Communication skills and ability to create engaging content.
  • Organizational skills and ability to manage multiple tasks and projects.
  • Technical skills in digital marketing, graphic design, and website management.
  • Alignment with the University of Queensland's values and mission.

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
  • Demonstrate your understanding of the Australian health research landscape and the University of Queensland's mission and values.
  • Prepare examples of your work that showcase your creativity, organizational skills, and technical proficiency.

ATS Keywords: Digital marketing, communications, engagement, strategic planning, content creation, event management, website management, social media, email marketing, graphic design, Adobe Creative Suite, higher education, health research, Australian health research landscape.

ASSUMPTION: The application process for this role is competitive, and candidates should be prepared to demonstrate their relevant experience and skills through their resume, cover letter, and interview performance.

πŸ› οΈ Tools & Technologies

  • Adobe Creative Suite (Photoshop, Illustrator, InDesign).
  • Email marketing systems (e.g., Mailchimp, Campaign Monitor).
  • Website content management systems (e.g., WordPress, Drupal).
  • Social media platforms (e.g., Facebook, Twitter, LinkedIn).

ASSUMPTION: Proficiency in the Adobe Creative Suite and experience with email marketing systems, website content management systems, and social media platforms are essential for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Excellence.
  • Integrity.
  • Engagement.
  • Inclusion.
  • Respect.

Work Style:

  • Collaborative.
  • Innovative.
  • Adaptable.
  • Results-driven.

Self-Assessment Questions:

  • Do you have a proven track record of creating engaging and creative content for a range of channels?
  • Are you able to work both independently and in a small team in a dynamic environment?
  • Do you have a strong commitment to the values and mission of the University of Queensland?

ASSUMPTION: Candidates who align with the University of Queensland's values and work style are more likely to be successful in this role.

⚠️ Potential Challenges

  • Managing multiple tasks and projects simultaneously.
  • Working in a dynamic and fast-paced environment.
  • Adapting to changes in priorities and workload.
  • Meeting tight deadlines and maintaining high standards of accuracy and quality.

ASSUMPTION: This role may present challenges related to workload management, adaptability, and meeting tight deadlines.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Senior Communications Officer or a Digital Marketing Manager in a higher education or health research organization.
  • However, this role has a specific focus on health research translation and engagement with the Australian Health Research Alliance.
  • Career progression in this role may lead to a management position within the communications and engagement team or a similar role in another higher education or health research organization.

ASSUMPTION: This role is similar to other senior communications and digital marketing roles but has a unique focus on health research translation and engagement.

πŸ“ Sample Projects

  • Developing and executing a strategic communications plan for a major health research event.
  • Managing the redesign and relaunch of the Health Translation Queensland website.
  • Creating engaging and informative content for social media channels to raise awareness of health research initiatives.

ASSUMPTION: These sample projects are representative of the types of tasks and responsibilities required in this role.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 90 days?
  • How does this role fit into the broader communications and engagement strategy for Health Translation Queensland and the Australian Health Research Alliance?
  • What opportunities are there for professional development and growth in this role?
  • How does the University of Queensland support work-life balance for its employees?
  • What is the team structure and culture like within the communications and engagement team?

ASSUMPTION: These interview questions are designed to help candidates better understand the role, the team, and the University of Queensland's culture and values.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
  • Prepare examples of your work that showcase your creativity, organizational skills, and technical proficiency.
  • Follow up with the hiring manager, Silvia Scheibenbogen, after submitting your application.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.