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Principal Product Marketing Manager, AI

Qualtrics
Full-time
On-site
Seattle, Washington, United States
πŸ“¦ Product Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Principal Product Marketing Manager, AI

πŸ”Ή Company: Qualtrics

πŸ”Ή Location: Seattle, Washington, United States

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Software Development

πŸ”Ή Date Posted: April 24, 2025

πŸ”Ή Experience Level: 7+ years

πŸ”Ή Remote Status: Hybrid (3 days on-site)

πŸš€ Job Overview

Key aspects of this role include:

  • Driving go-to-market strategy, positioning, and messaging for AI-powered solutions
  • Collaborating with cross-functional teams to ensure successful product launches
  • Conducting market research and competitive analysis to identify trends and opportunities
  • Developing impactful content and thought leadership to educate target audiences
  • Fostering a customer-centric mindset and driving product adoption and revenue growth

ASSUMPTION: This role requires a strategic thinker with a strong background in product marketing within B2B SaaS, preferably with experience in AI solutions.

πŸ“‹ Key Responsibilities

βœ… Drive the positioning and vision for the XM Category by crafting and maintaining a cohesive AI product story

βœ… Conduct market research and competitive analysis to identify trends and customer needs in AI-driven solutions

βœ… Validate product value propositions for Experience Agents and prioritize use case solutions based on customer input

βœ… Develop and execute the go-to-market strategy for AI-powered solution launches, ensuring strong messaging with clear value differentiation

βœ… Collaborate with marketing teams to enhance awareness and adoption of AI offerings

βœ… Create compelling sales and marketing materials to empower field teams

βœ… Develop impactful content and thought leadership (e.g., whitepapers, case studies, webinars) to educate our target audience

βœ… Collaborate with engineering and data science teams to translate complex features into compelling customer benefits

βœ… Drive AI ethics and responsible AI messaging to ensure transparency and trust in our solutions

ASSUMPTION: This role requires strong communication, collaboration, and project management skills to successfully execute go-to-market strategies and drive product adoption.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 7+ years of experience in product marketing within B2B SaaS, with a focus on AI solutions

Required Skills:

  • Proven experience supporting pipeline growth and developing enablement programs
  • Excellent project management skills and ability to lead cross-functional teams
  • Strong positioning, messaging, and storytelling skills, with the ability to distill complex technical concepts
  • Demonstrated ability to build strong relationships with product teams for seamless execution

Preferred Skills:

  • Experience with AI-powered solutions and agentic AI
  • Familiarity with Experience Management (XM) category and related technologies

ASSUMPTION: Candidates with a proven track record in product marketing and a strong understanding of AI solutions will be best suited for this role.

πŸ’° Compensation & Benefits

Salary Range: $164,000 - $273,500 USD per year (based on location, knowledge, education, skills, and experience)

Benefits:

  • Health Coverage
  • Wellness Stipends
  • Annual Experience Bonus

Working Hours: Full-time (40 hours/week) with a hybrid work arrangement (3 days on-site)

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Principal Product Marketing Manager role with 7+ years of experience in B2B SaaS, focusing on AI solutions.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Software Development, focusing on Experience Management (XM) category and related technologies

Company Size: 5,001-10,000 employees, providing a large and diverse work environment with ample opportunities for growth and collaboration

Founded: 2002, with over 21 years of experience working with various industries, including retail, government, and healthcare

Company Description:

  • At Qualtrics, we create software that helps the world’s best brands deliver exceptional frontline experiences, build high-performing teams, and design products people love
  • We are the creators and stewards of the Experience Management category, serving over 19,000 clients globally
  • Our mission is to build technology that closes experience gaps, bringing humanity, connection, and empathy back to business

Company Specialties:

  • Online survey software
  • Market research
  • Consumer feedback
  • Employee feedback
  • 360 evaluations
  • NPS
  • Panels
  • VOC
  • Customer experience
  • Brand experience
  • Employee experience
  • Product experience
  • Experience management
  • Surveys
  • Enterprise feedback management

Company Website: qualtrics.com

ASSUMPTION: Qualtrics is a well-established company with a strong focus on Experience Management, providing a stable and growth-oriented work environment.

πŸ“Š Role Analysis

Career Level: Senior-level role with significant responsibilities and strategic decision-making opportunities

Reporting Structure: This role reports directly to the Senior Director of Product Marketing, AI, and collaborates closely with cross-functional teams, including product, sales, marketing, engineering, and data science

Work Arrangement: Hybrid work arrangement with 3 days on-site (Mondays, Thursdays, and one day selected by the organizational leader)

Growth Opportunities:

  • Deepening AI expertise through ongoing training and professional development
  • Cross-functional collaboration with diverse teams, including engineering and data science
  • Leadership development by leading cross-functional teams and driving initiatives from concept through execution
  • Thought leadership opportunities through publishing insights and becoming a recognized expert in AI product marketing

ASSUMPTION: This role offers numerous opportunities for professional growth and development within a dynamic and evolving field.

🌍 Location & Work Environment

Office Type: Modern, collaborative office spaces designed to foster innovation and teamwork

Office Location(s): 1201 2nd Ave, Floors 15-27, Seattle, Washington 98101, United States

Geographic Context:

  • Seattle is a vibrant, tech-centric city with a strong focus on innovation and collaboration
  • The office is located in the heart of downtown Seattle, providing easy access to public transportation, dining, and entertainment options
  • The Pacific Northwest region offers a mild climate, beautiful natural surroundings, and a high quality of life

Work Schedule: Full-time (40 hours/week) with a hybrid work arrangement (3 days on-site)

ASSUMPTION: The Seattle office provides a dynamic and engaging work environment, with ample opportunities for collaboration and professional growth.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial phone or video screen with a recruiter or HR representative
  • Technical assessment or case study presentation
  • Behavioral and situational interview with the hiring manager
  • Final interview with key stakeholders, including the Senior Director of Product Marketing, AI

Key Assessment Areas:

  • Strategic thinking and long-term planning skills
  • Storytelling and communication abilities, with a focus on complex AI concepts
  • Market research and competitive analysis skills
  • Collaboration and project management capabilities
  • Customer-centric mindset and understanding of customer needs and pain points

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this specific role
  • Prepare for behavioral and situational interview questions by reflecting on your past experiences and accomplishments
  • Research Qualtrics' products, services, and company culture to demonstrate your enthusiasm and understanding
  • Follow up with the recruiter or hiring manager after your interview to express your interest and reiterate your qualifications

ATS Keywords: AI, Product Marketing, Go-To-Market Strategy, Positioning, Messaging, Market Research, Competitive Analysis, Collaboration, Project Management, Customer-Centric, Experience Management, AI Solutions

ASSUMPTION: The application process for this role is competitive, and candidates should be prepared to demonstrate their qualifications and fit for the position.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Jira, Trello)
  • Marketing automation platforms (e.g., Marketo, HubSpot)
  • AI and machine learning tools (e.g., Python, R, TensorFlow)
  • Data visualization tools (e.g., Tableau, Power BI)

ASSUMPTION: Familiarity with relevant tools and technologies is essential for success in this role, and candidates should be prepared to demonstrate their proficiency.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer Obsessed
  • One Team, One Dream
  • Innovation Through Collaboration
  • Bring Excellence to Every Experience
  • Focus on Results

Work Style:

  • Collaborative and team-oriented, with a focus on collective success
  • Agile and adaptable, with a willingness to pivot and iterate based on feedback and data
  • Customer-centric, with a deep understanding of customer needs and pain points
  • Strategic and forward-thinking, with a focus on long-term growth and impact

Self-Assessment Questions:

  • How do you align with Qualtrics' company values, and how have you demonstrated these values in your past experiences?
  • How comfortable are you working in a hybrid work environment, and how do you balance remote and on-site work responsibilities?
  • How do you approach collaboration and teamwork, and how have you contributed to collective success in past roles?

ASSUMPTION: Candidates should be prepared to demonstrate their alignment with Qualtrics' company values and work style, as well as their comfort with a hybrid work environment.

⚠️ Potential Challenges

  • The role requires a strong understanding of AI solutions and the ability to quickly learn and adapt to new technologies
  • Collaborating with cross-functional teams may present challenges in coordinating schedules and managing expectations
  • The hybrid work arrangement may require additional self-discipline and time management skills
  • The role may involve working on multiple projects simultaneously, requiring strong project management and prioritization skills
  • The competitive nature of the AI industry may present challenges in staying ahead of emerging trends and technologies

ASSUMPTION: Candidates should be prepared to address these potential challenges and demonstrate their ability to thrive in a dynamic and fast-paced work environment.

πŸ“ˆ Similar Roles Comparison

  • Compared to other Principal Product Marketing Manager roles, this position focuses more on AI-powered solutions and requires a strong understanding of AI technologies
  • In the Experience Management category, this role emphasizes AI solutions and their strategic applications, differentiating it from other product marketing roles within the industry
  • Career-wise, this role offers significant growth opportunities and exposure to cutting-edge AI technologies, setting it apart from other mid-level product marketing positions

ASSUMPTION: Candidates should be aware of the unique aspects of this role and how it compares to other product marketing opportunities within the industry.

πŸ“ Sample Projects

  • Developing a comprehensive go-to-market strategy for Qualtrics' Experience Agents, including positioning, messaging, and launch planning
  • Conducting market research and competitive analysis to identify trends and opportunities in AI-driven solutions for customer experience management
  • Creating a series of thought leadership articles and webinars to educate target audiences on the transformative impact of AI solutions in customer experience management

ASSUMPTION: These sample projects illustrate the strategic and innovative nature of the role, requiring candidates to demonstrate their ability to think critically and creatively.

❓ Key Questions to Ask During Interview

  • How does this role fit into the broader product marketing strategy for AI-powered solutions at Qualtrics?
  • What are the key priorities for the first 90 days in this role, and how can I contribute to driving success from day one?
  • How does the team collaborate with other departments, such as engineering and data science, to ensure successful product launches and adoption?
  • What opportunities are there for professional growth and development within this role and the broader organization?
  • How does Qualtrics support work-life integration, and what resources are available to help employees maintain a healthy work-life balance?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to driving success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this specific role
  • Prepare for behavioral and situational interview questions by reflecting on your past experiences and accomplishments
  • Research Qualtrics' products, services, and company culture to demonstrate your enthusiasm and understanding
  • Follow up with the recruiter or hiring manager after your interview to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.